# Absorb LMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Absorb LMS Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more.

Source: https://www.capterra.com/p/61763/Absorb-LMS

---

# 

 Absorb LMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Absorb LMS

## What is Absorb LMS?

Absorb LMS is an AI-powered strategic learning system for all learners inside and outside an enterprise, serving customers globally across all industries. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb enables over 2,350 customers. Employees, customers, partners, and members are empowered to discover, absorb, and apply the knowledge they need. From meeting compliance, motivating learners, upskilling to improve productivity, and creating or curating, and even monetizing course content, Absorb's platform unlocks potential.

## What is Absorb LMS used for?

[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 348 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Pros & cons

Reliable and knowledgeable customer assistance

Responsive and collaborative client support

Persistent bugs and slow resolutions

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   Learning Management System / 2026
-   eLearning Authoring Tools / 2025
-   Learning Experience Platform / 2025
-   Mobile Learning / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Absorb LMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.absorblms.com/&name=Absorb LMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Absorb LMS

4.5 (348)

VS.

[4.9 (4,829)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (348)

Ease Of Use

4.9 (4,828)

Value For Money

4.4 (208)

Value For Money

4.8 (3,680)

Customer Service

4.5 (327)

Customer Service

4.7 (3,964)

## Absorb LMS alternatives

[4.4 (1,312)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/)

## FAQs about Absorb LMS

Overview

### What problems does Absorb LMS solve?

Absorb LMS solves inconsistent training delivery, manual enrollment and certification tracking, and poor visibility into learner progress across internal and external audiences. HR, L&D, compliance teams, and lean administrators use it to speed onboarding, manage mandatory training, automate reminders, integrate with HR systems, and deliver mobile-friendly learning at scale.

Answer based on 255 reviews

Overview

### Which roles and teams benefit most from Absorb LMS?

Absorb LMS is most used by learning and development teams, training managers, instructional designers, and LMS administrators who build courses, manage certifications, and track learner progress. HR teams use it for onboarding and compliance, project and program managers coordinate training rollouts, and executives monitor workforce development through reporting dashboards.

Answer based on 310 reviews

Overview

### What company size and industries is Absorb LMS built for?

Absorb LMS is designed for organizations delivering employee, customer, partner, or member training, with strongest use among small businesses at 36% and enterprises at 35%. It appears most often in Computer Software and Information Technology and Services, each at 7%, followed by Hospital & Health Care at 6%.

Answer based on 342 reviews

Features and Usability

### What are the key features of Absorb LMS?

Absorb LMS includes core LMS features like course creation, course management, learning paths, certification tracking, and reporting. Differentiating capabilities include customizable branding, role-based permissions, single sign on, automated notifications, and mobile access. Reviewers also frequently mention the intuitive learner and admin interface as a key strength.

Answer based on 129 reviews

Integrations

### Which third-party tools and platforms does Absorb LMS integrate with?

Absorb LMS integrates with over 40 third-party tools, including Articulate 360, UKG Pro, ADP Workforce Now, Dayforce HCM, OpenSesame, LinkedIn Learning, Zoom Workplace, and iSpring Suite. Its integrations span HR systems, content libraries, authoring tools, webinars, and single sign-on providers such as Auth0.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Absorb LMS?

Absorb LMS is generally quick to onboard for learners and many admins, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say end users and nontechnical teams often get started fast, while admins configuring custom workflows, integrations, or branding may need more time and guided support.

Answer based on 111 reviews

Getting Started and Support

### What customer support options does Absorb LMS offer, and how do users rate the experience?

Absorb LMS offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful during implementation and issue resolution. Some report slower replies, unresolved tickets, limited live access at times, and uneven onboarding or follow-through.

Answer based on 146 reviews

Features and Usability

### How easy is it to create courses in Absorb LMS?

Absorb LMS makes course creation easy for most teams with intuitive admin tools, flexible content options, and built-in automation. Small L&D teams, nonprofits, and training managers often like how quickly they can build courses, assign curricula, and track progress, though some find AI templates, quiz editing, and advanced completion rules limiting.

Answer based on 116 reviews

Features and Usability

### Is Absorb LMS easy to use for admins and learners?

Absorb LMS gives admins and learners a clean, easy-to-navigate interface that supports daily training tasks without much friction. Many organizations find the backend organized and the learner portal simple to follow, though some teams want more dashboard design control, fewer setup clicks, and clearer guidance for less intuitive settings.

Answer based on 102 reviews

## Who uses Absorb LMS?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 128 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 128 reviews

Education & Learning

33%

Education & Learning

33%

Human Resources

18%

Administrative

18%

Program & Project Management

6%

Others

26%

Top industries

Based on 128 reviews

Construction

25%

Non-Profit Organization Management

22%

Hospital & Health Care

22%

Computer Software

16%

Other

15%

## Pros and Cons

Reliable and knowledgeable customer assistance

95% positive reviews out of 123

Most reviewers describe customer support as quick, knowledgeable, and consistently helpful in resolving issues.

Santanna T.

Project Manager, 51 - 200 employees.

"The customer support is fantastic and the two reps I have had the pleasure of working with \[sensitive content hidden\] have been so responsive and helpful with anything we need."

Persistent bugs and slow resolutions

49% negative reviews out of 61

Some users say bugs and system issues can persist, with slow response times and lengthy fixes.

Responsive and collaborative client support

96% positive reviews out of 26

Most reviewers indicate client support is highly responsive, collaborative, and open to feedback for improvements.

Professional and supportive implementation team

100% positive reviews out of 25

Most users report the team is professional, attentive, and acts as an extension of internal staff.

Erin M.

Training Coordinator, 51 - 200 employees.

"Absorb has been an amazing tool for boosting my teams existing online content and I look forward to seeing where this product goes."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Learner Portal

4.6 (122)

79.51% of 122 reviewers that rated this feature as important or highly important

Absorb LMS offers an intuitive and customizable learner portal, making navigation and course access simple for users of all backgrounds. Reviewers appreciate its user-friendly design, dashboard customization, and clear course organization, though some mention the interface could be more visually engaging.

Course Management

4.5 (119)

84.03% of 119 reviewers that rated this feature as important or highly important

With this capability, you can easily create, assign, and organize courses using flexible assignment logic and tagging. Users think course management is intuitive and customizable, though some mention occasional gaps requiring manual workarounds or improvements in course equivalency handling.

Course Tracking

4.6 (86)

81.40% of 86 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

Training Management

4.6 (71)

85.92% of 71 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Progress Tracking

4.6 (68)

88.24% of 68 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Learning Management

4.7 (58)

84.48% of 58 reviewers that rated this feature as important or highly important

Organize and track educational activities

Absorb LMS 119 features

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Intuitive interface and user-friendly design which seamlessly integrate with existing workflows

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Audio/Video Conferencing

Record audio and/or video

Learning content offered in small, focused chunks covering a single skill or topic.

Supports learning paths that combine in-person classes with online/virtual courses

Tools that allow users to create and publish courses and course material/content

LMS functionality built-in for content delivery

Create and distribute custom certificates for achievements or assessments.

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Maintain personal certifications/qualifications

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Software specialized for corporate use

Developing custom training courses for educating employees or for teachers to create courses for their students

With this capability, you can easily create, assign, and organize courses using flexible assignment logic and tagging. Users think course management is intuitive and customizable, though some mention occasional gaps requiring manual workarounds or improvements in course equivalency handling.

Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).

Track which progress and course materials have been completed by each user

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Software specialized for companies that sell courses/content

Digital forms that are shared and accessed online

Digitally sign online documents

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Training that is provided to learners outside of a company

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

To be used by the hospitality industry

Software specialized for non-profit organizations

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Students are encouraged to interact with technology-enabled study materials during the course of learning

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Absorb LMS offers an intuitive and customizable learner portal, making navigation and course access simple for users of all backgrounds. Reviewers appreciate its user-friendly design, dashboard customization, and clear course organization, though some mention the interface could be more visually engaging.

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses

Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content

Distribute training content in bite-size pieces that can be consumed in short periods of time

Access software remotely via mobile devices

Access for students to complete learning materials on mobile platforms

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Manage and support multiple languages

Two-way actions and communication between multiple users in real time

Supports various file formats

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Ability of websites, web applications, or mobile applications to function without an active internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

Students can learn from one another through creation and sharing of their own learning content such as flashcards.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Brief assessments used to measure knowledge and skills

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Assembling information about a topic of interest and building content paths without assistance from third parties

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Track employee skills, competencies, training & qualifications

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Integrate with Talent Managment software to better track learners progress and training sessions

Create, save, and re-purpose templates for emails, forms, etc.

Create tools to measure student retention of learning material and lessons

A set of pre-made courses offered by a third party

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Software designed for companies who offer training programs to clients

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Guide new users to understand and become proficient in using a product or service

Connect with meeting participants remotely over video

Supports video files

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Classes/sessions accessible via web browser of built-in video conferencing

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (260)

4.3

Based on 260 reviews

## Pricing

Value for money

4.4 (208)

### Starting price

Free trial available

[View all Pricing Plans](https://www.capterra.com/p/61763/Absorb-LMS/pricing/)

Value for money

4.4 (208)

4.4

Based on 208 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (327)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (327)

4.5

Based on 327 reviews

## User reviews

Overall rating

4.5

Based on 348 reviews

Filter by rating

5(219)

4(106)

3(14)

2(6)

1(3)

Mentioned topic

Sorted by most recent

BS

Brenna S.

Org. Development Speciailist

Non-Profit Organization Management

### "Organizational Learning and Culture Specialist"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 29, 2026

Overall, our experience with Absorb LMS has been very positive. The system is user-friendly, reliable, and supports a wide range of learning needs across the organization. Implementation and ongoing use have been smooth, with strong support and minimal technical issues. It has been an effective platform for managing and delivering learning at scale.

Pros

The platform is intuitive and easy to use, both from an admin and learner perspective. It’s flexible, supports a wide range of learning formats, and integrates well with existing systems. Customer support has also been a major strength, consistently providing reliable assistance.

Cons

Some administrative processes, particularly around setup, migration, or specific configurations, can require more time and coordination than expected. Clear support access for all users (not just admins) could also be improved.

Switched from

[Percipio](https://www.capterra.com/p/207276/Percipio/)

Integrated platform for both internal and external learners.

Alternatives considered

[Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)

[Tovuti](https://www.capterra.com/p/184999/Tovuti/)

Reasons for choosing Absorb LMS

More functions to customize for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Peter H.

Trainining Coordinator

Packaging and Containers

### "Right Platform For My Need"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

Pros

The customer support team is responsive and helpful, and the AI features make course recommendations and reporting much easier to manage.

Cons

Some functions are confusing at first and take time to learn, but once you get used to it, the system becomes very helpful and intuitive.

Switched from

[Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)

They are no longer supportive of what we need

Alternatives considered

[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)

Reasons for choosing Absorb LMS

Better pricing and offerred what we need

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Adam W.

Learning and Development Manager

Public Safety

### "Absorb LMS is highly recommended to move your business forward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 29, 2026

Overall we have had a great experience with Absorb. From procurment to implimentation, we were supported and guided through the process. the product is fantastic and easy to use

Pros

the feature rich and fully customisable platform that make it specific to our business and allow a hightened user experience

Cons

honestly at the moment ( we are 6 months into our contract) i couldnt pinpoint any downside to the platform

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)

[Thrive](https://www.capterra.com/p/203407/THRIVE/)

Reasons for choosing Absorb LMS

AI content creation software was far superier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Devapriya M.

LandOD

Government Administration

### "Absorb LMS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 29, 2026

Pros

I found Absorb LMS very user-friendly, particularly when it comes to pulling reports and managing users. The reporting features are straightforward and efficient, making it easy to access the data I need. Adding and managing users is also simple and streamlined. Additionally, the customisable dashboard is a great feature, allowing me to tailor the interface to suit our organisation’s needs.

Cons

One of the main challenges is pulling historical data across both active and inactive users for all courses. It can be time-consuming to comb through the plethara of data it generates to create a clean report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YW

Yoshimi W.

Office Manager

Computer Software

### "Absorb Review - 2026 "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2026

Great support. Little bit of learning curve to understand the system, however, we had lots of support when we needed help.

Pros

Great Support, constant improvements on software. E.G., automatic AI and AI translation in wide range of languages.

Cons

Some areas were not very flexible enough for us. Such us downloading a file. We had to download course by course, instead of bulk downloading. However, it was not a major concern.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Matt M.

Sr. Director of Research and Scientific Affairs

Non-Profit Organization Management

### "Appreciation for \[sensitive content hidden\] and the Absorb Team as We Grow Our Professional Education Offerings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2026

The overall experience has been positive and utilizing Absorb has enabled us to expand our offerings more rapidly than before.

Pros

Utilizing Absorb has given us a way to expand our professional education offerings and meeting the needs of partners. The user interface is easily navigated and course development straightforward. The Absorb team and our contact \[sensitive content hidden\] have been very helpful along the way

Cons

Our experience has been positive. There have been a few instances where room for improvement has been noted and where workarounds needed to be implemented, and the Absorb team helped with those.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Michelle A.

Instructional Designer II

Consumer Services

### "Easy to navigate, update and upload content."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 2, 2026

Great product, helpful personal. They are great about answering questions when we need info, schedule regular touch base meetings and quick to respond to emails or set up a call if needed.

Pros

Easy to use. Able to customize dashboards, splash screens, and content icons. Works well with uploads for Scorm files and videos for courses.

Cons

Directions are hard to find on some items through the AI options and material provided. But our rep is always willing to help when we can't find that info.

Switched from

[Schoox](https://www.capterra.com/p/135396/Schoox/)

they were unable to support Scorm files and reporting was not granular.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lori M.

People and Culture Manager

Government Relations

### "People & Culture Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

My experience with Absorb LMS has been extremely positive from sales to implementation. Everyone is knowledgeable and responsive, the online support resources are easy to access and consistently helpful, and Absorb Academy provides excellent training that equips administrators with the skills and confidence needed to effectively manage and maximize the platform.

Pros

What I like best about Absorb LMS is its intuitive user experience and powerful AI-driven course creation tools, which make it easy to quickly build engaging, professional learning content while reducing development time.

Cons

I haven't found anything that I don't like yet! The system is intuitive and easy to administer with lots of option to create the best approach for our Risk Pool members.

Switched from

[Lexipol Knowledge Management System (KMS)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/)

AI functionality, ease of creating content, ability to globally see all members' training.

Alternatives considered

[Vectorworks Architect](https://www.capterra.com/p/29995/Vectorworks-Architect/)

Reasons for choosing Absorb LMS

AI Functionality in Absorb Create and the ease of building content.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lorraine M.

Talent Management

Automotive

### "Absorb Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

As super admin of the Absorb LMS in my company, I can confidently say that our overall experience has been very positive. From implementation 3 years ago to current date, the system has continuously evolved, with regular enhancements that improve both the user and admin experience. The customer support has been excellent throughout. The Absorb LMS has pushed up our annual compliance training to achieve 100% completion. From an operational perspective the IT intergration was seamless, enabling efficient management of users, reporting and compliance tracking. It has also enhanced our personal development training programme for staff. Overall, the LMS has represented a valuable and cost effective solution for supporting both compliance training requirements and ongoing development for staff.

Pros

Apart from the vast library of updated courses, Absorb has excellent customer support. They are very quick to respond to any query and will try and resolve issues asap

Cons

Having to manually check if any retiring courses have current progress enrollments, and sending out an email to the user to tell them that they need to complete it or it will not be accessible any more. This should be an automatic process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rebeca B.

Global Learning and Developement Admin

Automotive

### "Secure and user-friendly training place"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 26, 2026

Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve together.

Pros

That it allowed us to gather all trainings in one place, making it easier for the learner to acces them and complete them.

Cons

Running into issues that were resolved before. Improvements are needed but this is something expected and understood.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

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