--- title: "Absorb Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Absorb the right Learning Experience Platform solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/61763/Absorb-LMS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Absorb 4.6 (363) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Absorb Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews ES Elaine S Learning and Development SpecialistMachinery, 201 - 500 employeesUsed the software for: 6-12 months. “The reporting capabilities are one of its biggest strengths, providing valuable data that supports our internal reporting processes and helps us communicate training outcomes and requirements across our dealer network.“ July 22, 2026 MB Michelle B Operations and Data ManagerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments.“ March 3, 2026 Nancy C Learning and Development ManagerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “The sales and onboarding process was faultless from start to finish, and the combination of interactive course creation, gamification, learning paths, and automation has let us build a much stronger learning offering for our customers than we could before.“ August 26, 2026 BS Brenna S Org. Development SpeciailistNon-Profit Organization Management, 201 - 500 employeesUsed the software for: Less than 6 months. “Some administrative processes, particularly around setup, migration, or specific configurations, can require more time and coordination than expected.“ June 29, 2026 Nancy C Learning and Development ManagerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Automation has been a big win too - automated emails, automated reporting, and the ability to build our own custom reports without relying on Absorb support.“ August 26, 2026 JR Jeff R Platform AdministartorAviation & Aerospace, 201 - 500 employeesUsed the software for: Less than 6 months. “The migration process was at times difficult due mostly to the difference in nomenclature between the old system and Absorb.“ July 14, 2026 SB Sophia B IT ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It integrates flawlessly with our existing HR ecosystem, automating user management and ensuring data flows between systems in real-time.“ April 27, 2026 JR Jeff R Platform AdministartorAviation & Aerospace, 201 - 500 employeesUsed the software for: Less than 6 months. “There are different parts of the overall admin process that are less logical than expected.“ July 14, 2026 ## Showing most helpful reviews Showing 1-25 of 363 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer Z. Sr. Director of Learning and Development Non-Profit Organization Management Used the software for: 2+ years ### "Easy to Use as an Admin, with Powerful Features to Grow Into" April 1, 2026 5.0 Amazing - I love working with Absorb and have highly recommended their product to many other organizations. Pros Ease of use and support - when we first selected Absorb as our new LMS my onboarding as a brand new LMS Administrator was smooth and efficient. Our support from Absorb was fantastic - the team also readily available and, as well, easy to work with. I was not a seasoned professional and even stepped away from LMS admin duty for a couple years, but now my role has transitioned and I am the main admin for my organization. Using Absorb makes employees and volunteer training smooth as Absorb is integrated with both our staff and volunteer management programs. My goal is to become a "super" admin and utilize features that we have access to but have not implemented, like new content creation with Create. Cons Any cons I have experienced in the past are no longer relevant and currently, the only con is on my end - not having enough time to use Absorb to its full capability. Review Source AR Annelise R. Manager of Learning and Development Arts and Crafts Used the software for: 6-12 months ### "Still Absorbing the Capabilities" April 20, 2026 4.0 Our organization migrated our content from Docebo. We produce courses to support our programs with external learners, so it was important for the transition to happen smoothly. We were well-supported throughout that process and have been diligently adding new courses to Absorb in the 8 months since the transition. We've found it to be a powerful and easy-to-understand platform with capabilities we're still exploring and figuring out how to implement. We are looking forward to learning and growing with Absorb. Pros The customer support team is exceptional in their knowledge and willingness to help us improve our learner experience. The transition/onboarding support team member, \[sensitive content hidden\], and our daily success manager, \[sensitive content hidden\], are both very impressive and key to our growth and happiness with the product. The customer support is far and away the most impressive aspect of Absorb. Absorb is pretty feature-rich in terms of user management and controlling how content displays to our learners. I like all of the settings, though sometimes they are not always intuitive or well-explained within the system itself (which is why I appreciate our success manager so much). Employee training was relatively robust, but I find that most people prefer to get their hands dirty and will only consult the training as needed. We haven't encountered many bugs or issues, but the ones we have were explored and addressed very quickly by the team. Cons I'm generally a little disappointed in the visual aspect of the Learner-facing dashboard. I would love to have more features, templates, and control over the user interface. It feels somewhat outdated and it's a shame that it is the first impression learners get when they log in to our system for the first time. I've long been curious about whether we could integrate Absorb into a UI designer that would give us more control. Some aspects of the learner experience also seem unintuitive and require us to support our learners with simple navigation. Finally, I really hate that AI ad that Absorb was running on streaming services for a while. It cheapened the product and made me question its quality. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) I was not part of that decision, but I believe it had to do with price and lacking features. Review Source BS Brett S. Technical Writer Food Production Used the software for: Less than 6 months ### "Not Great Until Issues Get Fixed Too Simplistic" November 13, 2025 2.0 Frustrating as can be. Not nearly enough functionality. I should be able to at least upload existing files without distortion. Every step costs me extra time. This program will not do what I need it to do, unlike advertised. Pros Easy to use and intuitive menus. Keeping trainings organized and assigning them is a breeze. Our staff can now complete most trainings on a tablet. Attendance is also automatically tracked. Cons Doesn't work well with video PowerPoints or imported PPT's. All of my photos turned sideways and distorted. Also, all videos are removed and unplayable when uploaded as part of an existing PPT. The only option for me is to recreate all of my existing work inside Absorb, costing me hundreds of hours for my whole library. Alternatives considered [Tovuti](https://www.capterra.com/p/184999/Tovuti/) Reason for choosing Absorb It seemed to have great advertised features. Tracking our training looked easier. Review Source AW Adam W. Learning and Development Manager Public Safety Used the software for: 6-12 months ### "Absorb LMS is highly recommended to move your business forward" June 29, 2026 5.0 Overall we have had a great experience with Absorb. From procurment to implimentation, we were supported and guided through the process. the product is fantastic and easy to use Pros the feature rich and fully customisable platform that make it specific to our business and allow a hightened user experience Cons honestly at the moment ( we are 6 months into our contract) i couldnt pinpoint any downside to the platform Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Thrive](https://www.capterra.com/p/203407/THRIVE/) Reason for choosing Absorb AI content creation software was far superier Review Source MM Moushmi M. Senior Digital Learning and IT training Officer Non-Profit Organization Management Used the software for: 1-2 years ### "User-Friendly LMS Design with Straightforward Admin and Learner Workflows" April 9, 2026 5.0 I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and ongoing customer support. The collaboration with the CRM team, including our regular weekly or biweekly calls, has been particularly smooth and productive. The Absorb team has been exceptional in ensuring a strong overall experience. They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions. Any initial challenges, bugs and issues were addressed promptly, either through quick resolutions or by providing suitable workarounds tailored to our organization’s learning needs. Overall, we are extremely satisfied with the platform, find it to be excellent value for money, and are genuinely pleased to have Absorb LMS in place. Pros The admin-side workflow and the learner side workflow is highly intuitive and straightforward, making it easy to navigate and manage tasks efficiently. I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats. This greatly enhances reporting and analysis capabilities. Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features. The categorical structure simplifies configuration, and the quick-access tabs at the top provide a more efficient alternative to navigating through multiple layers of course settings. Overall, the design significantly improves usability and administrative productivity. Cons While the platform offers a wide variety of reporting formats, there is an opportunity to enhance reporting capabilities further. For example, department-level reports could be more comprehensive by including detailed insights such as the number of courses completed, in progress, or not started for all employees within a department. The mailing system is highly effective overall; however, there are limitations in customizing certain automated emails, which can restrict flexibility in communication. Additionally, the observation checklist feature has some gaps. For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS. Overall, when comparing the strengths and limitations, the advantages clearly outweigh the drawbacks, as the identified issues are relatively minor and do not significantly impact the overall effectiveness of the platform. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb Absorb LMS met all of our organizational requirements and was also cost-effective. Additionally, since the system was already implemented for our external clients, we were familiar with the platform, which made adoption and transition much smoother. Switched from [Brightspace](https://www.capterra.com/p/122854/Brightspace/) D2L Brightspace felt like a rather legacy system in terms of overall usability. While it offers a wide range of reporting options, a significant amount of additional effort is required to consolidate and structure the data into the specific reports needed. From both an admin and learner perspective, the platform is not particularly intuitive or user-friendly, and navigating key functions can feel less streamlined compared to more modern LMS solutions. Review Source MB Michelle B. Operations and Data Manager Government Administration Used the software for: 2+ years ### "Covered California gives Absorb an A+" March 3, 2026 5.0 It's been great! I really appreciate the support of our CSM and Account Manager. They've been great at helping us refine our LMS use. Pros Absorb LMS is extremely intuitive for both admin users and our end-users. I appreciate all the training available in the Absorb Academy and have found the articles/white papers, and reports extremely helpful. Cons There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments. We also need to be able to see deleted enrollments. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Absorb Cost and ease of use. Cornerstone is cumbersome and difficult to get your hands around. Review Source SB Sophia B. IT Manager Consumer Services Used the software for: Less than 6 months ### "Absorb LMS is the Best!" April 27, 2026 5.0 Pros Transitioning to Absorb LMS has been one of the smoothest software rollouts our team has ever experienced. From the very beginning, the implementation process was structured and transparent. The onboarding team was exceptionally knowledgeable, guiding us through every configuration with ease and ensuring we hit our launch deadline without a single hitch. One of the absolute standout features for us is the ADP connector. It integrates flawlessly with our existing HR ecosystem, automating user management and ensuring data flows between systems in real-time. This has significantly reduced our administrative overhead and eliminated the manual data entry errors we struggled with in the past. Beyond the backend efficiency, the user interface (UI) is where Absorb truly shines. It is modern, sleek, and incredibly intuitive for our learners. We have seen a noticeable uptick in course completion rates simply because the platform is so easy to navigate. If you are looking for a robust LMS that balances powerful integrations with a top-tier user experience, I cannot recommend Absorb enough. Cons We have not run into any negatives working with the Absorb Team or their product. Any technical errors we met during implementation were resolved within 24 hours and often were user error rather than a system glitch. Alternatives considered [EasyLlama](https://www.capterra.com/p/228194/EasyLlama/) Reason for choosing Absorb The team was extremely helpful, reassuring, and made the choice an easy one. After implementation they have continued to be communicative and a great resource, so we know we made the right choice. Review Source sV steve V. Learning and Development Manager Financial Services Used the software for: Less than 6 months ### "Absorb - efficient and effective learning management" March 19, 2026 5.0 Exceptionally smooth and issue free from start to finish. I found the procurement process relative straight forward, Absorb were fully supportive of our needs and understood our requirements. Setup was super smooth and extremely efficient, from contract signing to roll out was less than a month which was impressive. Pros Firstly the number of features that were available compared to other LMX platforms. The extensive library allowed us to cover multiple geographic locations for mandatory training requirements and the AI features within create have proven to be a significant time saver when creating modules or supporting materials. Cons Some of the dashboard views which contain all of the training added for employees to select self learning can lead to a bit of a visual overload when viewed on the employee dashboard. Just displaying the mandatory training and having everything else accessible via a folder option would be better for us. Alternatives considered [Juno Journey](https://www.capterra.com/p/204524/Juno-Journey/)[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Skillcast](https://www.capterra.com/p/170855/SkillCast/) Reason for choosing Absorb Better AI features within create and a more extensive library. Switched from [iHasco](https://www.capterra.com/p/175984/iHasco-eLearning/) Very limited platform with a lack of variety in content and features Review Source JM Jessica M. Learning and Development Officer Mental Health Care Used the software for: 1-2 years ### "Easy to use LMS with great features" May 14, 2026 5.0 Great experience overall. Very user friendly LMS with good features. Could add more features to evaluate training effectiveness. Pros Great features and brilliant customer support. Mobile version was helpful to do training on the go. User friendly and easy to navigate for learners. Cons More features required to set clear rules for course completion. Adding the option to put in an organisational training calendar would have been helpful. Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Absorb Overall balance and available features. Training report capacity was also a deciding factor. Switched from [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) ELMO did not have the features required by the organisation. Review Source BS Brenna S. Org. Development Speciailist Non-Profit Organization Management Used the software for: Less than 6 months ### "Organizational Learning and Culture Specialist" June 29, 2026 4.0 Overall, our experience with Absorb LMS has been very positive. The system is user-friendly, reliable, and supports a wide range of learning needs across the organization. Implementation and ongoing use have been smooth, with strong support and minimal technical issues. It has been an effective platform for managing and delivering learning at scale. Pros The platform is intuitive and easy to use, both from an admin and learner perspective. It’s flexible, supports a wide range of learning formats, and integrates well with existing systems. Customer support has also been a major strength, consistently providing reliable assistance. Cons Some administrative processes, particularly around setup, migration, or specific configurations, can require more time and coordination than expected. Clear support access for all users (not just admins) could also be improved. Alternatives considered [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[Tovuti](https://www.capterra.com/p/184999/Tovuti/) Reason for choosing Absorb More functions to customize for our needs. Review Source RA Rosie A. Director of Supply chain Programming Non-Profit Organization Management Used the software for: 6-12 months ### "Small Business Review" April 14, 2026 4.0 Really positive, with a great team - a few things we don't love, but that's the same with all softwares. Pros Customer support has been awesome. There haven't been any major bugs or issues; the product seems well-built. We're a small business with diverse needs, and it works well for us. Cons I wish there were a few more options in how the content shows up to learners, a little fancier design, etc. There are some odd things that you cannot do in terms of setting up courses, that have been frustrating, but we've always found a workaround. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) Cost of Absorb was less, I was not involved in the decision-making Review Source RC Rachel C. Learning and Development Staffing and Recruiting Used the software for: 6-12 months ### "Absorb LMS Customer Review" March 11, 2025 5.0 Overall, my experience with Absorb LMS has been positive. The platform offers great flexibility and customization, allowing us to create in-house training tailored to our needs. This has helped our teams upskill and improved the onboarding process for new hires. Absorb’s openness to feedback and continuous improvement is a big plus. While there is a learning curve, course creation becomes intuitive with experience. The gamification features could be more competitive, especially with a leaderboard that accurately reflects earned points. Support has been helpful, though access to live assistance can be limited. Thankfully, my representative connected me with one-on-one support when needed. Absorb LMS has strong potential, and with continued improvements, it can become an even more Pros What I appreciate most about Absorb LMS is its flexibility and potential for customization. As a former teacher, I value the ability to create in-house training content tailored to our industry, technology, and compliance needs. This customization empowers our teams to upskill effectively while streamlining the onboarding process for new hires, allowing them to transition into their roles more quickly. Additionally, Absorb’s willingness to accept feedback and continuously improve enhances the overall user experience. While there is a learning curve, once familiar with the platform, course creation becomes intuitive and efficient. Cons At times, there is an urgent need for support when setting something up. Recently, I encountered an issue where I was unable to join an "office hours" session due to limited availability. Fortunately, my representative connected me with someone who was willing to meet individually on Zoom, allowing us to troubleshoot the errors I was experiencing. I truly appreciated the personalized support in resolving the issue. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Tovuti](https://www.capterra.com/p/184999/Tovuti/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb I conducted extensive research on various LMS platforms and ultimately chose Absorb for several key reasons. The platform offers great potential, and your team’s willingness to accept feedback and continuously improve was a significant factor in our decision. While there is a learning curve, once you gain experience setting up courses, the platform becomes intuitive and easy to use. Review Source ED Ellen D. Learning Management Coordinator Consumer Goods Used the software for: 1-2 years ### "Absorb is Our Go to for LMS" March 5, 2025 5.0 Absorb has created a platform that has an incredibly user friendly backend that makes it incredibly straightforward to create courses for our leaners to access the most up to date information. This platform can create simple, accessible courses for learners to access materials or all the way up to utilizing Ai, videos and voiceovers to create engaging courses. With a dedicated Client Success Manager assigned to our company, I am able to get all my copious questions answered quickly and efficiently while learning even more ways the Absorb platform can take our courses to the next level. Our CSM, \[sensitive content hidden\] is incredibly patient, creative and proactive and made it easy for us to integrate from a previous platform. Pros Easy to use UI on the Admin side to create courses for learners. Ability to pull detailed reports on learners and courses to track useful data. Many additional features for user engagement to keep learners coming back for more! Cons Some features we would like to use have not been developed yet but we are able to put them on a list for future iterations of the platform. Switched from [Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/) Looking for an LMS with more robust features and better experience for our learners. Review Source NG Nathaniel G. Vice President, Compliance and Data Governance Pharmaceuticals Used the software for: 6-12 months ### "Vice President, Compliance and Data Governance" March 6, 2025 5.0 My experience with Absorb LMS has been very positive. From the beginning, the system was very easy to configure and set up. The options for internally created trainings have been robust, especially as it pertains to "quizzes" to test users. Additionally, importing existing SCORM trainings or internally recorded trainings has been relatively easy. Pros AbsorbLMS has enabled us to customize and personalize our training experience. This has empowered and motivated our team and has improved overall training compliance. Cons Would like to see more standard reports, especially as it pertains to compliance rates at multiple organizational levels. Alternatives considered [Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Absorb Ease of use, cost, and 21CFR11 compliant signatures. Switched from [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Cost management and industry compliance expectations. Review Source SO Stuart O. Training Analyst Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A strong but imperfect LMS" March 7, 2025 4.0 It is a robust LMS, the specialists are helpful, but it is missing some options that seem obvious from a user perspective. The "Ideas" portal for clients seems fairly. neglected. Pros The customizable and responsive UI, snappy reporting engine, and (mostly) intuitive admin interface. Cons ADP Integration is oversold in terms of it's out-of-the-box features. It also has deep limitations on included fields and cannot handle more than one instance for user sync. Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Absorb The best value for the money that met all of our required criteria. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) That system lacked key features we needed that Absorb LMS could accommodate. Review Source JT Joe T. Learning and Development Specialist Airlines/Aviation Used the software for: 6-12 months ### "Great product and even better service" March 5, 2025 5.0 The service provided by the team at Absorb is nothing short of exceptional. They have an intimate knowledge of their product and were able to provide solutions to all of the use cases that we presented. Pros Customer service, onboarding & implementation, ease of use. Cons I would like to see more integrations for various HRIS systems. We had to set up an SFTP to upload our user data on a daily basis that needs to be done manually. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb Absorb was at a better price than the alternatives we looked into. Absorb also was the only LMS vendor that we looked into that said that they would negotiate on price on the front end of our conversations. Review Source JG Jodi G. Family Strengthening Program Specialist Civic & Social Organization Used the software for: 2+ years ### "A One-Stop Shop for Streamlined Training" April 30, 2026 5.0 Overall, Absorb has significantly improved how we manage, track, and deliver training across our organization. It has made a real difference, and because of our positive experience, I’ve recommended the platform to other programs. Pros I’ve been using Absorb as our Learning Management System for about two years, and it has been a game changer for our organization. I work for a nonprofit that relies on resource families who must complete a significant vetting process, including multiple required trainings. Absorb has become a one stop shop for managing this. Our team can easily assign full curricula or individual training as needed. Being able to assign an entire curriculum is especially helpful because volunteers have all required training in one place, instead of having to navigate multiple websites like they had to in the past. This has streamlined our training process significantly. Tracking resource family training is also very important for audit purposes and Absorb makes that easy. The transcript feature allows us to see exactly where volunteers are in the training process, which helps us know when someone may need a reminder to keep going with their training. It’s an efficient way to monitor progress. Features like automatic reassignment of training save staff time and helps make sure resource families stay up to date with necessary training to remain compliant with program standards. Absorb also offers the ability to run instructor led courses, which is a huge benefit for our trainers. They can train multiple resource families at once while still having everything tracked directly in participants’ transcripts. This saves staff time and ensures training is documented and completed. Another thing I really like about Absorb is that multiple team members can be set up as admins. This allows each team member to easily add and assign users to specific program trainings and track their progress. It’s nice because everyone can be responsible for their own users. We also have a small group of five staff members who help troubleshoot when needed. We have been assigned to an Absorb expert, \[sensitive content hidden\], who has been supporting our team for quite awhile and is truly great to work with. She meets regularly with our team to answer questions and share updates about Absorb. She is very knowledgeable about the platform. We are so grateful for her support. Cons Uploading training into Absorb is a bit confusing because of all the steps. I still occasionally make mistakes during the upload process because I forget a step. However, the positives of Absorb far outweigh this challenge. I am so grateful for our Absorb expert, \[sensitive content hidden\], who has been wonderful to work with. We meet with her monthly for support, and she always takes the time to answer our questions and share updates about Absorb. \[sensitive content hidden\] is extremely knowledgeable and incredibly easy to work with. We appreciate her ongoing support. Review Source SR Sergio R. Coordinatore Infermieristico Individual & Family Services Used the software for: 1-2 years ### "Absorb LMS is an Accurate and Reliable Learning Management and Employee Training Solution" July 21, 2026 5.0 Overall, this is an outstanding learning management platform. My experience with Absorb LMS fantastic. Pros I am impressed by the friendly user interface of Absorb LMS. Absorb LMS is an accurate learning management and employee training system. Cons I do not have any dislikes when it comes to Absorb LMS. Absorb LMS is flawless and powerful to use, making it so reliable. Review Source MH Matt H. Clinical Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Life Ready Review " May 15, 2026 5.0 Amazing, we could not be happier with the overall product and its usability. It's allowed us to significantly increase our workforce development program. Pros It's easy to use features for both creating content and managing course enrolments and tracking. I love how customizable the course content is and how seamlessly you go from creating content to having our employees enrolled in courses. Cons The AI course creation could be more in-depth and include more features. I found that there are only a few aspects of the templates that are customizable so in a way its faster to create your own templates than use the AI. Review Source CM Caitlin M. Instructional Designer Information Technology and Services Used the software for: 2+ years ### "Great Platform for Managing and Delivering Training" October 20, 2025 4.0 My overall experience with Absorb LMS has been positive. It’s a modern, easy-to-navigate platform that helps streamline course delivery and learner management. I’ve found it reliable for day-to-day operations and onboarding. My only wish is that the quiz-building tools, especially around adding images, were a bit more efficient. Pros I like how easy it is to organize and manage courses in Absorb LMS. The admin dashboard feels modern and user-friendly, and it doesn’t take long to get comfortable managing users, enrollments, and reporting. I also appreciate the automation features like auto-enrollments and reminders, which save a lot of manual work. Cons While the overall platform is easy to use, adding photos to quizzes can be a bit cumbersome. It would be great if Absorb streamlined that process or allowed for more drag-and-drop functionality to make quiz creation faster. Review Source PM Petra M. LMS Admin Consumer Goods Used the software for: 6-12 months ### "Customizable LMS solution with professional support." March 10, 2026 5.0 Pros Absorb is great for our purposes of training our new employees, creating mandatory trainings, tracking their progress. It has all the functionality that we need with quick and professional customer support. The learner portal is user-friendly and customizable. Cons The content creator add on (Absorb Create) could be improved with better options, design and flexibility. Review Source MC Michaela C. Training Specialist Civil Engineering Used the software for: 2+ years ### "Great System" September 24, 2025 5.0 Overall, I have nothing bad to say. The system itself it great, and all of the people I have worked with at Absorb have also been wonderful. Pros I love the ease of use, the value for the product, the customer service... I would go on and on! There are so many wonderful things to say! Cons I do wish there were a way to download Create content to a PowerPoint format to make it easier to share with external clients before launching a new training. Review Source CH Christina H. Learning System and Design Specialist Insurance Used the software for: 2+ years ### "Builders Mutual Insurance Company" September 24, 2025 5.0 My overall experience has been great—service and support are excellent, and \[sensitive content hidden\] has been incredibly helpful! Pros Absorb LMS is very user-friendly, intuitive, and makes learning engaging with great tracking tools and reporting! Cons Too many steps to enroll, users having to select a session makes the process confusing and time-consuming. Review Source KM Kevin M. Director IT and Organizational Effectiveness Professional Training & Coaching Used the software for: 1-2 years ### "Absorb Integrstion into BVC Portal System" March 11, 2025 5.0 We have had a great experience with Absorb. It took us nearly a year to get things fully configured but we were assitted greatly by the Absorb on-boarding and support team. They also helped us with the integration of the Absorb system into our own proprietary software. Pros Absorb is a very rich software system that allows for multiple configurations. Courses are easy to setup and administer. For us, however, we were able to separate our global network of trainers into each one’s separate ’department’ which allows them to administer their own courses and registrations in their own account. This makes for effective course delivery and reporting. Cons What we liked least is actually Absorb’s strength - there are so many ways to configure courses and curriculum that sometimes it gets a little confusing. Review Source HJ Hannah J. Trainer Human Resources Used the software for: 2+ years ### "Highly Recommend Absorb" March 5, 2025 5.0 A reliable and efficient platform that simplifies training, but there’s room for improvement in customization and content management. Pros It's user-friendly, engaging, and makes training easily accessible with great tracking and reporting features. Cons Content creation can be time-consuming, and some customization options could be more flexible. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.