# Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Absorb LMS the right Training solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (342) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Absorb LMS Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews MM Moushmi M Senior Digital Learning and IT training OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats.“ April 9, 2026 MB Michelle B Operations and Data ManagerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments.“ March 3, 2026 SB Sophia B IT ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It integrates flawlessly with our existing HR ecosystem, automating user management and ensuring data flows between systems in real-time.“ April 27, 2026 Jennifer Z Sr. Director of Learning and DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Any cons I have experienced in the past are no longer relevant and currently, the only con is on my end - not having enough time to use Absorb to its full capability.“ April 1, 2026 MM Moushmi M Senior Digital Learning and IT training OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions.“ April 9, 2026 BB Brittney B Senior DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I felt they lacked the ability to organize courses in my browsing/shopping friendly layouts.“ June 12, 2025 SB Sophia B IT ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “We have seen a noticeable uptick in course completion rates simply because the platform is so easy to navigate. If you are looking for a robust LMS that balances powerful integrations with a top-tier user experience, I cannot recommend Absorb enough.“ April 27, 2026 CH Christina H Learning System and Design SpecialistInsurance, 501 - 1,000 employeesUsed the software for: More than 2 years. “Too many steps to enroll, users having to select a session makes the process confusing and time-consuming.“ September 24, 2025 ## Showing most helpful reviews Showing 1-25 of 342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica M. Learning and Development Digital Specialist Utilities Used the software for: 2+ years ### "Absorb: an extension of our own team!" August 15, 2025 5.0 As our L&D is incredibly small (2 of us), we love that Absorb feels like an extension of our own team, rather than an external company. It's very collaborative, communication feels genuine natural, and I'm definitely a big advocate for their product portfolio! We've subscribed to a lot of their add-ons and Absorb Create AI allows us to save both time and money by creating content in-house, rather than outsource; over 400k saved in 2024 through doing so! And as mentioned before, they're constantly updating and adding new features, so you can now add AI text to speech with different options and pauses, and generate quiz questions based on your content. Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with very reasonable costs that we can actively track ROI on. From an admin perspective, it's incredibly intuitive to use and difficult to break. They do have their own Knowledge Base and Academy where they have brilliant quality walkthroughs and elearning to help you get the most out of the LMS and add-on tools, but there's not much you can't pick up in 10 minutes and pressing buttons. I'm honestly a big fan and love attending their online workshops and Summit with guest speakers and chances to share best practice and discuss challenges and solutions across the industry. Pros Absorb have a great culture to them, which initially drew us to them and set them aside from the more "hard-sell" options. We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our requirements. Not only that, but since implementation, Absorb are constantly reflecting on their options and updating and upgrading all the time, with outstanding levels of communication; my favourite is their "Ideas Portal" where customers can suggest changes or updates to their platform, and you can chat with product and tech specialists and put forward a case, where they'll then let you know if it's a likely candidate for their roadmap. I've personally suggested several changes that they've rolled out, so it feels great to know they're listening, making improvements and also making the platform better for other customers too. Cons Almost nothing! It's incredibly intuitive and I love the navigation of it. I would like to see some updates to their Global Resource options (non-courses like links and PDFs) to include images to help improve engagement, but honestly this is the only major improvement I can think of. Alternatives considered [Go1](https://www.capterra.com/p/127210/GO1-LMS/)[Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[Spark LMS](https://www.capterra.com/p/177251/Spark-LMS/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)[Percipio](https://www.capterra.com/p/207276/Percipio/) Reason for choosing Absorb LMS Absorb were a new and upcoming company and we loved their innovative and friendly feel. I'm not a fan of the "hard sell", so being able to demo and trial in sandbox modes before making a decision definitely helped a lot. Review Source sV steve V. Learning and Development Manager Financial Services Used the software for: Less than 6 months ### "Absorb - efficient and effective learning management" March 19, 2026 5.0 Exceptionally smooth and issue free from start to finish. I found the procurement process relative straight forward, Absorb were fully supportive of our needs and understood our requirements. Setup was super smooth and extremely efficient, from contract signing to roll out was less than a month which was impressive. Pros Firstly the number of features that were available compared to other LMX platforms. The extensive library allowed us to cover multiple geographic locations for mandatory training requirements and the AI features within create have proven to be a significant time saver when creating modules or supporting materials. Cons Some of the dashboard views which contain all of the training added for employees to select self learning can lead to a bit of a visual overload when viewed on the employee dashboard. Just displaying the mandatory training and having everything else accessible via a folder option would be better for us. Alternatives considered [Juno Journey](https://www.capterra.com/p/204524/Juno-Journey/)[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Skillcast](https://www.capterra.com/p/170855/SkillCast/) Reason for choosing Absorb LMS Better AI features within create and a more extensive library. Switched from [iHasco](https://www.capterra.com/p/175984/iHasco-eLearning/) Very limited platform with a lack of variety in content and features Review Source MH Matt H. Clinical Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Life Ready Review " May 15, 2026 5.0 Amazing, we could not be happier with the overall product and its usability. It's allowed us to significantly increase our workforce development program. Pros It's easy to use features for both creating content and managing course enrolments and tracking. I love how customizable the course content is and how seamlessly you go from creating content to having our employees enrolled in courses. Cons The AI course creation could be more in-depth and include more features. I found that there are only a few aspects of the templates that are customizable so in a way its faster to create your own templates than use the AI. Review Source BS Brett S. Technical Writer Food Production Used the software for: Less than 6 months ### "Not Great Until Issues Get Fixed Too Simplistic" November 13, 2025 2.0 Frustrating as can be. Not nearly enough functionality. I should be able to at least upload existing files without distortion. Every step costs me extra time. This program will not do what I need it to do, unlike advertised. Pros Easy to use and intuitive menus. Keeping trainings organized and assigning them is a breeze. Our staff can now complete most trainings on a tablet. Attendance is also automatically tracked. Cons Doesn't work well with video PowerPoints or imported PPT's. All of my photos turned sideways and distorted. Also, all videos are removed and unplayable when uploaded as part of an existing PPT. The only option for me is to recreate all of my existing work inside Absorb, costing me hundreds of hours for my whole library. Alternatives considered [Tovuti](https://www.capterra.com/p/184999/Tovuti/) Reason for choosing Absorb LMS It seemed to have great advertised features. Tracking our training looked easier. Review Source MB Michelle B. Operations and Data Manager Government Administration Used the software for: 2+ years ### "Covered California gives Absorb an A+" March 3, 2026 5.0 It's been great! I really appreciate the support of our CSM and Account Manager. They've been great at helping us refine our LMS use. Pros Absorb LMS is extremely intuitive for both admin users and our end-users. I appreciate all the training available in the Absorb Academy and have found the articles/white papers, and reports extremely helpful. Cons There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments. We also need to be able to see deleted enrollments. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Absorb LMS Cost and ease of use. Cornerstone is cumbersome and difficult to get your hands around. Review Source JL Julie L. Director of Learning and Development Computer Software Used the software for: 1-2 years ### "Absorb, Growing Together" September 12, 2025 4.0 Absorb has been a great partner since implementation. The customer support has been good and it's been very exciting to see the tool grow and get the opportunity to be a part of trying new options as they release. For a company that was new to learning, they have helped me create an exciting benefit for employees and be able to manage with only a small team for admin tasks, compliance, career development and content creation. Pros My company has not had an L&D team for very long and have adapted to Absorb as the new learning tool really well due to its ease of use with 1200 unique logins the first month. Admins have not had an issue getting on board either and can easily manage running reports and making assignments. Cons I have been very happy with the tool, but would love to see options for data in the core tool be open to more options. There are grids that allow for many ad hoc reports, but sometimes the fields included are not what I need causing me to have to run multiple reports and merge them together. I also would like to see more options available for import tools similar to the enrollment upload and user upload. For example, I would like to be able to import courses from Excel alongside the enrollments tool for historical enrollments or manual conversions from other systems. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS Docebo had good functionality, but was too pricey and the admin portion was disorganized and difficult. Moodle did not include the critical pieces we were looking for in a full LMS and required more manual work than my small team could handle to make things like integrations occur in the way we wanted. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) The Cost of LinkedIn Learning was too high and it lacked the LMS functionality we were looking for to manage our overall needs. Review Source KJ Katie J. VP, Talent Operations Hospital & Health Care Used the software for: Less than 6 months ### "Even better than expected" March 14, 2026 5.0 All interactions I've had with\[sensitive content hidden\] have been phenomenal. We were so supported in every step from contract negotiations to project management, implementation, and testing. I'm so grateful for this system and it's going to support our company very well as we grow. Pros Every single thing that was discussed during the initial conversations around this project have been accurate. The ease of use, capability, functionality, reporting, and scalability were not over-exaggerated. Cons That I didn't get this system sooner! The only actual con I have is not with Absorb, but with MedTrainer. Their license structure doesn't allow us to re-use licenses from past users, which is hard with our industry's turnover. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[MedTrainer](https://www.capterra.com/p/176583/MedTrainer/)[Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Absorb LMS Scalability, AI, reporting, module creation, gamification, and customization. Switched from [Relias](https://www.capterra.com/p/179573/Relias/) Relias did not provide a scalable model, had inconvenient reporting, no dashboards, no LMS, and no content development capability. Review Source Chris C. Training Manager Consumer Electronics Used the software for: 2+ years ### "Innovative and essential!" August 14, 2025 5.0 Great experience and a platform that is always improving for its customers. Lots of value when delivering content to a small or large business unit. Pros Its a robust but easy to navigate. It gives you alot of options to structure trainings of all kinds. Cons Some layouts in the admin portal are similar but not as cohesive as they could be. Having a more streamlined approach would help. Switched from [BRIDGE](https://www.capterra.com/p/145699/Bridge/) Bridge did not have enough functions, reporting or other thigns that Absorb did out of the box Review Source AT Anthony T. Director of training and education Education Management Used the software for: Less than 6 months ### "Review of Absorb LMS" February 8, 2026 5.0 Very good. The support with implementation was excellent. The flexibility and customization without in do complexity was great. The scalability of extended enterprise is a perfect solution for our diverse needs Pros Customization. The learner transcript features. The ability to have learners input third party training Cons Poor compatibility with Rise 360. A industry leading LMS should work seamlessly with third party industry leading authoring software Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/) Reason for choosing Absorb LMS Transcript features. Scalability and flexibility of learner growth Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Poor customer service. Lack of features. Lack of scalability Review Source RB Rebeca B. Global Learning and Developement Admin Automotive Used the software for: 1-2 years ### "Secure and user-friendly training place" May 26, 2026 4.0 Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve together. Pros That it allowed us to gather all trainings in one place, making it easier for the learner to acces them and complete them. Cons Running into issues that were resolved before. Improvements are needed but this is something expected and understood. Review Source AP Abbey P. Senior HR Generalist Construction Used the software for: 2+ years ### "Highly Recommend Absorb" March 18, 2025 5.0 It was great! The system worked seamlessly for what we needed, and it gave us an opportunity to increase our tracking and mandatory training that we didn't have in our previous system. Pros I liked the support, and my accounts support team specifically the most. They were always available and patient with anything we needed. Cons We didn't have enough use cases to do enough in the system to really find something we didn't like. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS We were moving over to ClearCompany for ATS and Performance. Not only did Absorb check the boxes we needed, but it was the preferred LMS vendor to pair with CC then. Switched from [Arcoro](https://www.capterra.com/p/82529/arcoro/) Arcoro didn't have the functionality we needed, and out contract was expiring so we moved on. Review Source SO Stuart O. Training Analyst Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A strong but imperfect LMS" March 7, 2025 4.0 It is a robust LMS, the specialists are helpful, but it is missing some options that seem obvious from a user perspective. The "Ideas" portal for clients seems fairly. neglected. Pros The customizable and responsive UI, snappy reporting engine, and (mostly) intuitive admin interface. Cons ADP Integration is oversold in terms of it's out-of-the-box features. It also has deep limitations on included fields and cannot handle more than one instance for user sync. Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Absorb LMS The best value for the money that met all of our required criteria. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) That system lacked key features we needed that Absorb LMS could accommodate. Review Source GR Gilles R. Head of technical support Europe Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "One of best LMS" April 3, 2025 4.0 very well structured. Complete Despite some bugs, the creator mode is a real value added . It gives for instance the possibility to create test puzzle Pros Complete and mature solution. Great traceability of the activity Low price for external users Creator mode Cons Files management Import users (department) Sometime speed Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb LMS Already chosen for my previous company. Solution is mature Review Source ST Sasha T. Junior Digital Marketing Manager Consumer Goods Used the software for: 6-12 months ### "Training Transformation" November 20, 2024 4.0 Absorb LMS revolutionizes digital marketing training from the traditional course approach and presents the most engaging style. While the simplicity and the flexible environment of the platform contribute to the ease of creating and sharing training materials, the variety of content management tools available on the platform contributes to the fun factor of the training itself. Pros Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts content based on team member performance, the choice of training content is particularly well suited to the creation of visually rich, highly engaging multimedia content, which enhances knowledge retention and reduces dictionary lookup interruptions in the actual work environment training. Cons A few gamification strategies were incorporated in the design. Other basic and complex content translation features. Compared to the previous years, relatively few new advanced assessment tools and resources developed. Limited access to additions to the features on training modules to reflect the specific branding of a company or organization. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Transitioning from a strictly defined, obvious method of training to Absorb LMS was a vast improvement. In the previous system, the level of interactivity was minimal and there was no gesture to creating an understanding of personalization that made learning ineffective and inefficient for team members. Review Source SV Stephanie V. CEO E-Learning Used the software for: Less than 6 months ### "ABSORB LMS: Streamlined and Successful" March 9, 2025 5.0 Top service provider experience, professional, flexible--felt like a partnership from the get go! Pros The customer service was tops from purchase contract to implementation! Easy to set up, customizable for our needs. Cons Some aspects a challenge to design to our needs. A little programming will help. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Absorb LMS Had all features we were seeking. Customer service and price were good from the get go. Review Source MP Marsha P. Sr Mgr Learning and Development Consumer Goods Used the software for: 1-2 years ### "Strong LMS" March 21, 2024 5.0 Overall we're most pleased with the admin functionality. The learner view displays nicely and is intuitive. We've had great customer service and always get immediate responses to questions and issues. The technical experts are true experts and have been able to help explain and resolve our issues. Pros Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields. Cons We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) We were looking for better admin functionality and reporting. Review Source SP Stefan P. Manager, Knowledge Management Computer Software Used the software for: Less than 6 months ### "Easy to use LMS platform with the right amount of features for our needs" April 28, 2022 4.0 We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content). Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager. Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns. Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default. The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this. Pros Easy to use Solid onboarding training for admins Provides content hosting Supports SCORM and xAPI (Tin Can) Supports Instructor Led Classes Zoom integration BambooHR integration Salesforce integration Overall mature platform Great customer support Cons Look and feel customization lacks flexibility Some workflows could be streamlined, especially for course management No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities. Alternatives considered [Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Absorb LMS The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us. Review Source RN Ralph N. Trainer Gambling & Casinos Used the software for: 2+ years ### "Our experience with Absorb" January 18, 2024 5.0 Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved. Pros The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business. Cons While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting. Reason for choosing Absorb LMS Visually more appealing, easier to setup, easier for users, and reasonable cost. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Moodle is difficult to administer. Support from them is necessary even for some simple administrative and report issue. Users also had issues as well. Review Source JL Jesse L. Director, Learning and Development Business Supplies and Equipment Used the software for: 2+ years ### "Absorb Betters Us" September 2, 2025 5.0 I have had excellent service from the first conversation with a Sales Rep to now, including their support desk employees. There are no waiting days for a reply, it's minutes. Pros From setup to now, navigation has been smooth and easy. Now that they offer their "skills" and "Mentoring" options, this is going to be game changing in the L&D world. Flexibility of branding the dashboards. Cons Uploading and course settings can be lengthy, but they are updating that process to speed it up with bulk settings. It doesn't have a "preview" option for changes to the dashboard. Review Source CH Christina H. Learning System and Design Specialist Insurance Used the software for: 2+ years ### "Builders Mutual Insurance Company" September 24, 2025 5.0 My overall experience has been great—service and support are excellent, and \[sensitive content hidden\] has been incredibly helpful! Pros Absorb LMS is very user-friendly, intuitive, and makes learning engaging with great tracking tools and reporting! Cons Too many steps to enroll, users having to select a session makes the process confusing and time-consuming. Review Source DT Drason T. Project Coordinator Construction Used the software for: Less than 6 months ### "Absorb LMS - early stage review" January 21, 2026 5.0 Overall, very professional team. Support helps in very quick time. Implementation team is always available when you need. Pros On top of being a good learning system, the IT infrastructure is well thought out. It is very customizable and can cater to whatever learning needs you have, or however you want to structure the learning environment. Cons Nothing in particular. What I liked the least was when you are learning for the first time, you don't know where to find certain modules or how different parts of the system link and work together. Review Source CG Clark G. CEO E-Learning Used the software for: 2+ years ### "Very Happy Absorb Partner" March 10, 2025 5.0 We have been using Absorb for about 8 yrs and very pleased. No plans to change anytime soon. Pros Ease of use and ability to reach a nationwide audience at the same time. Cons Nothing significant - some of your users have difficulty logging in but this isn't on Absorb. Review Source JF Jeddah F. Senior HRIS Operations Analyst Information Technology and Services Used the software for: Less than 6 months ### "Absorb as a pivotal tool in carrying out trainings/courses within the organization" March 5, 2025 4.0 it's very helpful and effective in carrying out training and courses especially for our mandatory compliance. Pros I appreciate the tool for its comprehensive features, particularly in course creation, enrollment management, and reporting. Cons It's data filtering takes multiple steps to get specific information Review Source LG Lisa G. Director, Organizational Development Security and Investigations Used the software for: 1-2 years ### "Absorb LMS" June 25, 2024 5.0 My overall experience has been great! The team is very supportive and is always available to answer questions. Pros For the most part, Absorb is easy to use and intuitive. The Create tool with the addition of AI is a huge help in the creation of new content. Our Absorb support team is always available to help when needed. Cons Some aspects of Absorb are cumbersome - for example, when creating a class, it is really easy to click on the wrong button, so you end up enrolling the entire company in the class vs. just making it available to everyone. Review Source DS Danielle S. Senior Corporate Trainer Insurance Used the software for: 2+ years ### "No Regrets" November 2, 2022 4.0 Absorb has allowed us to provide customized learning experiences for our employees, and we were also able to incorporate additional professional development course libraries to expand learning opportunities. Pros We chose Absorb as our first Learning Management System. The design isn’t too complex, which made it easier to transition previously manual instruction to online learning. It is intuitive enough that we can allow non-trainers to create content without needing to be system experts. While we were not initially satisfied with Absorb’s customer service, within the last year (2022), they have become extremely responsive to all requests for assistance and also invite feedback and recommendations for improvement. Cons Sometimes the system design has what seems like obvious gaps or things that don’t work as smoothly as we would prefer for learning management. We would also like to see much more effort in the user experience to allow better filtering and course organization. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.