--- title: "Page 2 | Absorb Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Absorb the right Learning Experience Platform solution for you? Explore 362 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/61763/Absorb-LMS/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Absorb 4.6 (362) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Absorb ## Showing most helpful reviews Showing 26-50 of 362 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nancy C. Learning and Development Manager Computer Software Used the software for: Less than 6 months ### "A genuinely impressive LMS that's delivered on everything we shortlisted it for" August 26, 2026 5.0 We needed a single platform that could serve multiple clients under their own self-contained experience, while still giving us central oversight, and Absorb's multitenancy solves that completely. It's also solved the problem of customer self-sufficiency - our clients can manage their own users and courses and pull their own reports instead of coming to us for everything - and the reporting gives us visibility we didn't have before, both proactively during onboarding and reactively when a customer needs extra support. The sales and onboarding process was faultless from start to finish, and the combination of interactive course creation, gamification, learning paths, and automation has let us build a much stronger learning offering for our customers than we could before. Pros Multitenancy was essential for us - we needed separate branches so each of our clients gets their own experience while we manage everything centrally, and Absorb handles this really well. Just as important, our customers can administer their own users, assign courses, and run their own reports, which takes a huge amount of admin off our plate. Reporting in particular has been a standout. Our customers can see exactly what their users are and aren't doing in the system, and on our side we can monitor engagement both during onboarding and once customers are live - invaluable when a customer seems to be struggling and we need to check whether their people are actually engaging with the learning. On the course-building side, Absorb lets us create genuinely interactive courses rather than passive "click next" content, with quizzes to test knowledge retention. We've also brought in gamification through certificates and badges, and built proper learning paths/journeys rather than one-off courses. Automation has been a big win too - automated emails, automated reporting, and the ability to build our own custom reports without relying on Absorb support. The API integration with our own customer database has made onboarding new clients much smoother. I've now created a number of courses myself and found it genuinely easy to do. I've used the AI features for generating quiz questions so far, which has saved me time, and I'm planning to use the AI course builder for some soft skills courses soon - everything I've built so far has been technical content. Pricing is also very competitive given the breadth of features on offer, and speed/reliability haven't been an issue at all - no downtime or performance problems across any of our client branches, even during busier onboarding periods. Cons Honestly, we've struggled to find anything major to fault. If anything, the platform is so feature-rich that there's a bit of a learning curve at first while you explore everything it can do Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb Nobody could offer an authoring tool as good as AbsorbCreate. Review Source BM Bernice M. Learning and Development Specialist Defense & Space Used the software for: 2+ years ### "Absorb Review\_2026" October 1, 2026 5.0 In general, I am extremely satisfied with Absorb. It has an extensive library that has helped us create curriculums for professional development. It is great to track our compliance training which we are heavy on. I can easily identify overdue courses and record keeping is not only easy to maintain but to access as well. I receive immediate support when needed, and I expect to continue enjoying Absorb as it continues to grow and add features that facilitate the delivery of training. Pros We have been using Absorb for at least 5 years and we keep coming back because of how easy and intuitive it is to use. This year we moved from ADP to Workday and Absorb was along the way during the whole process helping with the integrations and meeting with Workday reps to guide them fix some issues. I particularly love the strong customer support Absorb has. All of their staff has always been helpful and prompt in assisting or jumping into a quick call to show me where something is. I particularly like to give kudos to \[sensitive content hidden\] who is my Client Success Manager and has been always so helpful throughout the years. When earlier this year I received an email from Absorb saying that they were going to rely more on AI to answer questions prior to a real person responding, I was apprehensive since there is a familiarity of working for so long with a person that I thought I was barely going to communicate with \[sensitive content hidden\]again. However, I have been pleasantly surprised since she continues to be a big support and always ensures that I am successful with Absorb. Having someone as supportive, resourceful, patient, and dedicated as \[sensitive content hidden\] is one main reason of why we have been loyal to Absorb for this long. Absorb, do not lose that human contact that is so necessary and relevant nowadays! Cons We use Absorb Create to enhance some of our in-house trainings. We have been using it for about a year and -in overall- it has made a big difference in our trainings as they are more engaging, and I enjoy having the AI voice over to narrate each slide. However, there is an area that I find is missing and that is the interactive discovery-based activities. For example, I wanted to create a simulated office with items like a printer with documents left behind to identify security risks. The idea was for learners to click on each item to identify each one. Creating something like this was extremely difficult because there is no straightforward way to create a discovery interaction to track which object learners were able to identify or to get an answer with an X for wrong answers or with a checkmark for correct ones (along with feedback) as they go around discovering potential objects. Without a functionality like this, it is challenging to create training that focuses on situational awareness or observation-based learning limiting the engaging experience. Review Source John D. Director of Instructional Design Health, Wellness and Fitness Used the software for: 6-12 months ### "Great partners" August 24, 2026 5.0 I've been working on and with LMSs for 20 years as a user and even a product manager of an LMS. Absorb has exceeded all others that I've worked with in ease of use and customer support. Not every LMS can be everything to everyone and we've been disappointed that some features we've taken for granted weren't available, but for the money, we've found Absorb to be an excellent partner. Pros The customer support and especially our CSM have been incredibly helpful and supportive during our onboarding and ongoing. We're nine months in and they're still there for us all the time. I also love the admin user interface. LMS admin UIs can be overwhelming but Absorb does a good job of showing just what you need and making it so you don't have to fill in multiple pages to get a course launched. We've also found it to be a good value - lots of features, lots of training and support for the money. Happily, we've run into very few bugs and uptime has been excellent. Cons Absorb seems to be focused on employee training while we're a professional society. Therefore, the LMS is missing some features that we would like. Handling multiple certificates, e.g. CME for surgeons and nurses, is difficult requiring us to make separate courses for each professional group. Absorb has a robust ideas portal where users can make suggestions for features and they release new features constantly though. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/) Reason for choosing Absorb Cost, features, ability to have a free trial period. Switched from [Path LMS](https://www.capterra.com/p/143905/Path-LMS/) Primarily because of lack of customer support. Review Source Kyle P. National Director, Talent Development Real Estate Used the software for: 2+ years ### "The relationship is what makes the platform work" August 24, 2026 5.0 Absorb has done what we need it to do. It gives us one place to run leadership development, onboarding, compliance, and instructor-led training across our large distributed organization, and it produces the records we need without manual reconciliation. The automation is what makes it sustainable. We are a small central team that can support thousands of employees because enrollment happens by rule rather than by hand. But the honest answer about our overall experience is that the people are what set it apart. \[sensitive content hidden\], our account manager, and \[sensitive content hidden\] our client success manager have both been genuine partners rather than points of contact. They learned how our business actually runs instead of walking us through a generic feature tour, and they point us toward what will solve a real problem for us rather than whatever is newest. When we hit something, we get a fast answer and a straight one, including when the answer is that something is not possible today. That honesty has saved us more time than any workaround would have. No platform is perfect, and there are things I would like to see improved. What makes that manageable is knowing the people on the other end are invested in getting us where we need to go. That relationship is the single biggest reason we expect to stay with Absorb for the foreseeable future. Pros Absorb holds up for a workforce that is not sitting at a desk. Most of our people are frontline, spread across the country, and getting to training before and after shifts. Absorb handles that without us having to build workarounds. The admin side is the other piece. Enrollment rules and automations mean we are not hand-assigning courses every time someone is hired or promoted, and the reporting gets us what we need for compliance without exporting everything into a spreadsheet first. The client success support has been a real differentiator too. Our CSM knows our business and flags things before we ask. Cons If I could change one thing, it would be a simplified administrative experience. The power is there, but common tasks take more clicks than they should and the menus take a while to learn. Once an admin is fluent it moves quickly, so it's really a matter of the front end of that curve being steeper than necessary. Switched from [BrainStorm](https://www.capterra.com/p/205039/BrainStorm-QuickHelp/) We switched to Absorb because we needed a real LMS. What we had before was built for a narrower job, and our training had outgrown it. We are running leadership development programs, onboarding, compliance courses, and instructor-led sessions across a large distributed workforce, and we needed one platform that could host all of it, assign it by rule rather than by hand, and give us completion records we could stand behind when someone asked for them. Absorb was the first option that felt built for the way we actually operate. Our people are largely frontline and spread across the country, so training has to reach them on a phone, not just a desktop, and it has to be the same training regardless of which market they work in. Absorb handles that without a heavy IT project to get it standing. The people were part of the decision too. The Absorb team took time to understand our business rather than run a standard demo, and they were straight with us about what the platform did well and where it had limits. That candor told us what the working relationship would be, and it has held up. Our Client Success Manager has been a genuine partner rather than a point of contact, and the culture on their side has been a real match for ours. When you are choosing a system you will live with for years, that matters as much as the feature list. Review Source Tessa O. Director of HR Retail Used the software for: Less than 6 months ### "Easy to Use with Strong Administrative Features" July 15, 2026 5.0 Overall, Absorb LMS has been a positive experience. The platform is reliable, user-friendly, and well-suited for organizations managing compliance and employee development. It offers a good balance of functionality and ease of use, making it an effective solution for delivering and tracking training across multiple locations. Pros Absorb LMS has an intuitive interface for both administrators and learners. Course creation, reporting, and user management are straightforward, and the platform offers robust automation, learning paths, and customizable branding. The reporting capabilities provide valuable insight into training completion and compliance. Cons Some administrative tasks require more clicks than expected, and deeper customization can have a learning curve. Alternatives considered [isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing Absorb We chose Absorb LMS because it offered the best combination of ease of use, administrative functionality, and scalability. Compared to other platforms we evaluated, Absorb provided a more intuitive learner experience, stronger reporting and automation capabilities, customizable learning paths, and the flexibility to support both compliance training and long-term employee development. It also integrated well with our existing processes and gave us confidence that it could grow with our organization. Switched from [Seed](https://www.capterra.com/p/251454/Seed/) We switched from Seed Talent to Absorb LMS because we needed a more scalable and flexible learning management system. Absorb offers a better user experience, more robust reporting and automation, customizable learning paths, and stronger administrative tools for managing training across multiple locations and departments. It also provides greater flexibility to expand our training programs beyond compliance into role-based development and ongoing employee learning. Review Source AK Avnit K. E-Learning and Development Officer Hospital & Health Care Used the software for: 1-2 years ### "My Journey with Absorb" July 15, 2026 5.0 Overall, my experience with Absorb LMS has been very positive. As a system administrator, the platform has allowed me to efficiently manage learning and development across a large workforce while maintaining compliance with mandatory training requirements. I find the system intuitive to use, and the administrative tools make it easy to manage learners, create and assign courses Pros As a system administrator, I can efficiently create and assign courses, manage users, generate reports, and monitor training compliance from a single platform. I also appreciate the flexibility of the reporting tools, which allow us to track completion rates, identify trends, and make data-driven decisions. The platform continues to evolve with new features, such as Analyze BI, giving us even greater insights into learner engagement and organizational performance. Cons What I like least about Absorb LMS is that administrators are not automatically notified when new content is created or uploaded to the system. It would be helpful to have configurable notifications or alerts so admins can stay informed without having to manually check for updates. This would improve visibility, reduce the chance of missing new content, and make it easier to manage and communicate Review Source CB Coral B. Learning and Development Manager Financial Services Used the software for: 2+ years ### "Learning and Development Manager" July 8, 2026 3.0 Overall with the system its self I would rate it a 3 out of 5. I do want to give my experience working with our representatives a 5 out of 5. Pros I enjoy working with \[sensitive content hidden\] always receive good customer service from her. She works well with the system and always does her best to get me a solution or an answer for the topics I need help with. Cons The lack of AI integration and some features feel "clunky" or outdated. Some of the newer lms systems have AI reading the course content for better searchability of content within the lms system. It would be great to leverage some features like this. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb Our original contract was signed before we started exploring Review Source ES Elaine S. Learning and Development Specialist Machinery Used the software for: 6-12 months ### "Started with Challenges, Now a Great Experience Backed by Great Client Support" July 22, 2026 5.0 Overall, my experience with Absorb LMS has been very positive. When we first implemented the platform, we encountered several challenges and limitations where the system didn't always work the way we needed it to. However, our Client Manager worked closely with us every step of the way, helping us find practical workarounds, providing solutions, and keeping us informed about new features and updates that addressed many of our concerns. He also helped us gain access to the reporting capabilities we needed, which has made a significant difference to how we manage and communicate training outcomes. As the platform has continued to evolve, many of our initial challenges have been resolved, and we're now extremely happy with Absorb LMS. The few improvements I'd still like to see, such as more flexibility with filters and dashboard customization, would simply enhance an already strong platform rather than address major issues. The only other consideration is cost. Management has noted that the platform is on the more expensive side and there are several additional fees for features and services that can increase the overall cost. While they're comfortable with the pricing at present, there is some concern about potential price increases in the future and how that may affect long-term affordability. Pros I like the clean interface and navigation of Absorb LMS. It makes it easy for our technicians, many of whom aren't tech savvy, to find their training and enrol in courses. Over the years, the platform has continued to improve with regular updates and new features. The reporting capabilities are one of its biggest strengths, providing valuable data that supports our internal reporting processes and helps us communicate training outcomes and requirements across our dealer network. Cons I'd like to see more flexibility within the platform, particularly around settings, filters, and dashboard customisation. Some reporting widgets can't be broken down into more detailed information, and there are times when the backend logic is a bit confusing. While workarounds usually exist, greater flexibility would make reporting and administration more efficient. Switched from [SumTotal Learn](https://www.capterra.com/p/10001580/SumTotal-Learn/) Sumtotal had a confusing interface for users and was hard to navigate. Review Source LM Lorraine M. Talent Management Automotive Used the software for: 2+ years ### "Absorb Review " May 27, 2026 4.0 As super admin of the Absorb LMS in my company, I can confidently say that our overall experience has been very positive. From implementation 3 years ago to current date, the system has continuously evolved, with regular enhancements that improve both the user and admin experience. The customer support has been excellent throughout. The Absorb LMS has pushed up our annual compliance training to achieve 100% completion. From an operational perspective the IT intergration was seamless, enabling efficient management of users, reporting and compliance tracking. It has also enhanced our personal development training programme for staff. Overall, the LMS has represented a valuable and cost effective solution for supporting both compliance training requirements and ongoing development for staff. Pros Apart from the vast library of updated courses, Absorb has excellent customer support. They are very quick to respond to any query and will try and resolve issues asap Cons Having to manually check if any retiring courses have current progress enrollments, and sending out an email to the user to tell them that they need to complete it or it will not be accessible any more. This should be an automatic process. Review Source MM Matt M. Sr. Director of Research and Scientific Affairs Non-Profit Organization Management Used the software for: 2+ years ### "Appreciation for \[sensitive content hidden\] and the Absorb Team as We Grow Our Professional Education Offerings" June 16, 2026 5.0 The overall experience has been positive and utilizing Absorb has enabled us to expand our offerings more rapidly than before. Pros Utilizing Absorb has given us a way to expand our professional education offerings and meeting the needs of partners. The user interface is easily navigated and course development straightforward. The Absorb team and our contact \[sensitive content hidden\] have been very helpful along the way Cons Our experience has been positive. There have been a few instances where room for improvement has been noted and where workarounds needed to be implemented, and the Absorb team helped with those. Review Source LJ Lauren J. Admin E-Learning Used the software for: 2+ years ### "Reliable and User-Friendly" April 23, 2026 4.0 Overall, it is a solid LMS that delivers a reliable and user-friendly learning experience for both administrators and learners. The platform is generally easy to navigate, which helps streamline course management and improves learner engagement. One of its strongest aspects is the customer support, which is responsive, knowledgeable, and genuinely helpful when issues arise or guidance is needed. Pros I love that it is easy to navigate and has flexibility in branding/customization. You can create something that actually feels like a polished, cohesive environment rather than a generic LMS, which matters for engagement and professionalism. Cons The reporting features did not always provide the level of detail or customization needed and the assignment functionality felt somewhat limited, making it harder for admins. Review Source VR Verified Reviewer Senior Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "An easy to setup LMS platform offering fantastic customer support." September 22, 2026 4.0 Overall the journey with Absorb from sales through implementation and onto ongoing support has been great. Our implementation manager \[sensitive content hidden\] was so helpful, patient and always available to offer us customer support. She resolved bugs and issues as soon as they cropped up. Pros I really like that Absorb LMS easily supports combining both in-person and online training, which is essential for our membership scheme. The feature allowing us to set up curriculums so we can break up large training courses into manageable, bitesize ones is a big plus. These capabilities are integral parts of our training program setup, making it convenient from both a setup and admin perspective, as well as improving the installer experience. Absorb LMS solves data fragmentation by keeping all learner information and training content in one place. It supports both in-person and online training and allows us to structure courses into manageable parts, which is essential for our membership scheme. Cons Sometimes I find Absorb LMS to be quite fixed in its setup. We've had to adjust our training program to fit the LMS structure, rather than being able to customize the LMS to our needs. Specifically, the structure of having learning objects, courses, and then curriculums feels very rigid, and we had to adapt our modules and courses to work with this setup. Review Source JM Jessica M. Learning and Development Officer Mental Health Care Used the software for: 1-2 years ### "Easy to use LMS with great features" May 14, 2026 5.0 Great experience overall. Very user friendly LMS with good features. Could add more features to evaluate training effectiveness. Pros Great features and brilliant customer support. Mobile version was helpful to do training on the go. User friendly and easy to navigate for learners. Cons More features required to set clear rules for course completion. Adding the option to put in an organisational training calendar would have been helpful. Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Absorb Overall balance and available features. Training report capacity was also a deciding factor. Switched from [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) ELMO did not have the features required by the organisation. Review Source LM Lori M. People and Culture Manager Government Relations Used the software for: Less than 6 months ### "People & Culture Manager" June 1, 2026 5.0 My experience with Absorb LMS has been extremely positive from sales to implementation. Everyone is knowledgeable and responsive, the online support resources are easy to access and consistently helpful, and Absorb Academy provides excellent training that equips administrators with the skills and confidence needed to effectively manage and maximize the platform. Pros What I like best about Absorb LMS is its intuitive user experience and powerful AI-driven course creation tools, which make it easy to quickly build engaging, professional learning content while reducing development time. Cons I haven't found anything that I don't like yet! The system is intuitive and easy to administer with lots of option to create the best approach for our Risk Pool members. Alternatives considered [Vectorworks Architect](https://www.capterra.com/p/29995/Vectorworks-Architect/) Reason for choosing Absorb AI Functionality in Absorb Create and the ease of building content. Switched from [Lexipol](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/) AI functionality, ease of creating content, ability to globally see all members' training. Review Source MA Michelle A. Instructional Designer II Consumer Services Used the software for: 1-2 years ### "Easy to navigate, update and upload content." June 2, 2026 4.0 Great product, helpful personal. They are great about answering questions when we need info, schedule regular touch base meetings and quick to respond to emails or set up a call if needed. Pros Easy to use. Able to customize dashboards, splash screens, and content icons. Works well with uploads for Scorm files and videos for courses. Cons Directions are hard to find on some items through the AI options and material provided. But our rep is always willing to help when we can't find that info. Switched from [Schoox](https://www.capterra.com/p/135396/Schoox/) they were unable to support Scorm files and reporting was not granular. Review Source KJ Katie J. VP, Talent Operations Hospital & Health Care Used the software for: Less than 6 months ### "Even better than expected" March 14, 2026 5.0 All interactions I've had with\[sensitive content hidden\] have been phenomenal. We were so supported in every step from contract negotiations to project management, implementation, and testing. I'm so grateful for this system and it's going to support our company very well as we grow. Pros Every single thing that was discussed during the initial conversations around this project have been accurate. The ease of use, capability, functionality, reporting, and scalability were not over-exaggerated. Cons That I didn't get this system sooner! The only actual con I have is not with Absorb, but with MedTrainer. Their license structure doesn't allow us to re-use licenses from past users, which is hard with our industry's turnover. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[MedTrainer](https://www.capterra.com/p/176583/MedTrainer/)[Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Absorb Scalability, AI, reporting, module creation, gamification, and customization. Switched from [Relias](https://www.capterra.com/p/179573/Relias/) Relias did not provide a scalable model, had inconvenient reporting, no dashboards, no LMS, and no content development capability. Review Source TS Thomas S. Instructional Design Manager Hospital & Health Care Used the software for: 2+ years ### "Great Corporate LMS (Learning Management System)" September 25, 2025 5.0 We've had a great experience with Absorb LMS; we reviewed over 300 potential systems to narrow it down to 3 overall, and Absorb was the one that had all of the features we needed while still being user-friendly. Pros Ease of use for the learners and for administrators, while not sacrificing advanced features. Ability to use API/SSO. Cons With it being a large organization there are a lot of feature requests, so if you need a new feature it may take a while for it to be implemented, if it's approved. They do well with making sure requests align with their strategy, but their is a downside to that for the user. Alternatives considered [ClearCo](https://www.capterra.com/p/45188/ClearCo/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb It has all of the advanced features that we needed while still being easy to use. Some had the features but were not user-friendly, and some were user-friendly but didn't have the features we need, Absorb has both aspects. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Previous system did not have the features we needed, specifically auto-enrollment rules, etc.. Too basic. Review Source Peter H. Trainining Coordinator Packaging and Containers Used the software for: Less than 6 months ### "Right Platform For My Need" June 29, 2026 5.0 Pros The customer support team is responsive and helpful, and the AI features make course recommendations and reporting much easier to manage. Cons Some functions are confusing at first and take time to learn, but once you get used to it, the system becomes very helpful and intuitive. Alternatives considered [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) Reason for choosing Absorb Better pricing and offerred what we need Switched from [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/) They are no longer supportive of what we need Review Source JL Julie L. Director of Learning and Development Computer Software Used the software for: 1-2 years ### "Absorb, Growing Together" September 12, 2025 4.0 Absorb has been a great partner since implementation. The customer support has been good and it's been very exciting to see the tool grow and get the opportunity to be a part of trying new options as they release. For a company that was new to learning, they have helped me create an exciting benefit for employees and be able to manage with only a small team for admin tasks, compliance, career development and content creation. Pros My company has not had an L&D team for very long and have adapted to Absorb as the new learning tool really well due to its ease of use with 1200 unique logins the first month. Admins have not had an issue getting on board either and can easily manage running reports and making assignments. Cons I have been very happy with the tool, but would love to see options for data in the core tool be open to more options. There are grids that allow for many ad hoc reports, but sometimes the fields included are not what I need causing me to have to run multiple reports and merge them together. I also would like to see more options available for import tools similar to the enrollment upload and user upload. For example, I would like to be able to import courses from Excel alongside the enrollments tool for historical enrollments or manual conversions from other systems. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb Docebo had good functionality, but was too pricey and the admin portion was disorganized and difficult. Moodle did not include the critical pieces we were looking for in a full LMS and required more manual work than my small team could handle to make things like integrations occur in the way we wanted. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) The Cost of LinkedIn Learning was too high and it lacked the LMS functionality we were looking for to manage our overall needs. Review Source JR Jeff R. Platform Administartor Aviation & Aerospace Used the software for: Less than 6 months ### "iBase-t University" July 14, 2026 4.0 The support process is incredible! I joined the project late and did not get in on any formal training. The AI based support channel is fantastic. As well, Claire's meetings were great and she was always willing to 'jump on a call'. The migration process was at times difficult due mostly to the difference in nomenclature between the old system and Absorb. I felt confused at times due to the details being explained where not sufficiently explained based on the required data. I think there was not enough time spent by the migration lead to understand how previous processes were done and then relating to the Absorb system. Pros The user interface is very clean and functional. From admin side is easily configured. Customer support using the AI tool is amazing! User management is really easy and the notification process very effective, saving admin time. Cons There are different parts of the overall admin process that are less logical than expected. Finding various functions and settings is not overly intuitive but with the aid of support tools can be derived. Switched from [ClearCo](https://www.capterra.com/p/45188/ClearCo/) system consolidation at leadership direction Review Source Jessica M. Learning and Development Digital Specialist Utilities Used the software for: 2+ years ### "Absorb: an extension of our own team!" August 15, 2025 5.0 As our L&D is incredibly small (2 of us), we love that Absorb feels like an extension of our own team, rather than an external company. It's very collaborative, communication feels genuine natural, and I'm definitely a big advocate for their product portfolio! We've subscribed to a lot of their add-ons and Absorb Create AI allows us to save both time and money by creating content in-house, rather than outsource; over 400k saved in 2024 through doing so! And as mentioned before, they're constantly updating and adding new features, so you can now add AI text to speech with different options and pauses, and generate quiz questions based on your content. Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with very reasonable costs that we can actively track ROI on. From an admin perspective, it's incredibly intuitive to use and difficult to break. They do have their own Knowledge Base and Academy where they have brilliant quality walkthroughs and elearning to help you get the most out of the LMS and add-on tools, but there's not much you can't pick up in 10 minutes and pressing buttons. I'm honestly a big fan and love attending their online workshops and Summit with guest speakers and chances to share best practice and discuss challenges and solutions across the industry. Pros Absorb have a great culture to them, which initially drew us to them and set them aside from the more "hard-sell" options. We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our requirements. Not only that, but since implementation, Absorb are constantly reflecting on their options and updating and upgrading all the time, with outstanding levels of communication; my favourite is their "Ideas Portal" where customers can suggest changes or updates to their platform, and you can chat with product and tech specialists and put forward a case, where they'll then let you know if it's a likely candidate for their roadmap. I've personally suggested several changes that they've rolled out, so it feels great to know they're listening, making improvements and also making the platform better for other customers too. Cons Almost nothing! It's incredibly intuitive and I love the navigation of it. I would like to see some updates to their Global Resource options (non-courses like links and PDFs) to include images to help improve engagement, but honestly this is the only major improvement I can think of. Alternatives considered [Go1](https://www.capterra.com/p/127210/GO1-LMS/)[Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[Spark LMS](https://www.capterra.com/p/177251/Spark-LMS/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing Absorb Absorb were a new and upcoming company and we loved their innovative and friendly feel. I'm not a fan of the "hard sell", so being able to demo and trial in sandbox modes before making a decision definitely helped a lot. Review Source RB Rebeca B. Global Learning and Developement Admin Automotive Used the software for: 1-2 years ### "Secure and user-friendly training place" May 26, 2026 4.0 Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve together. Pros That it allowed us to gather all trainings in one place, making it easier for the learner to acces them and complete them. Cons Running into issues that were resolved before. Improvements are needed but this is something expected and understood. Review Source MH Matt H. Clinical Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Life Ready Review " May 15, 2026 5.0 Amazing, we could not be happier with the overall product and its usability. It's allowed us to significantly increase our workforce development program. Pros It's easy to use features for both creating content and managing course enrolments and tracking. I love how customizable the course content is and how seamlessly you go from creating content to having our employees enrolled in courses. Cons The AI course creation could be more in-depth and include more features. I found that there are only a few aspects of the templates that are customizable so in a way its faster to create your own templates than use the AI. Review Source CM Caitlin M. Instructional Designer Information Technology and Services Used the software for: 2+ years ### "Great Platform for Managing and Delivering Training" October 20, 2025 4.0 My overall experience with Absorb LMS has been positive. It’s a modern, easy-to-navigate platform that helps streamline course delivery and learner management. I’ve found it reliable for day-to-day operations and onboarding. My only wish is that the quiz-building tools, especially around adding images, were a bit more efficient. Pros I like how easy it is to organize and manage courses in Absorb LMS. The admin dashboard feels modern and user-friendly, and it doesn’t take long to get comfortable managing users, enrollments, and reporting. I also appreciate the automation features like auto-enrollments and reminders, which save a lot of manual work. Cons While the overall platform is easy to use, adding photos to quizzes can be a bit cumbersome. It would be great if Absorb streamlined that process or allowed for more drag-and-drop functionality to make quiz creation faster. Review Source SM Stephanie M. Quality Improvement and Staff Development Hospital & Health Care Used the software for: 6-12 months ### "Highly recommend Absorb" September 22, 2025 5.0 Would highly recommend Absorb for all levels of organizations. The built in content and content creator are such a value add. Absorb has done a great job of not making you pay for something you won't use. Pros Absorb LMS is a user-friendly learning management system that offers several advantages for organizations looking to streamline training and development. The platform is clean and easy to navigate, making it accessible for both administrators and learners. Absorb allows for tailored learning experiences with flexible course structures and automated enrollments. Most importantly, it streamlines administrative tasks like course assignments, reminders, and certifications. Cons Biggest drawback is that it's too customizable. It can be a learning curve to get setup and use. The implementation team was helpful but it's taken us several months to get it to where we want it to be through trial and error. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb Customization, price and customer service. Switched from [TrainCaster LMS](https://www.capterra.com/p/27310/TrainCaster-LMS/) Traincaster was out of date and more expensive than Absorb. Absorb has a significant number of features that Traincaster doesn't have. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.