# Page 5 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Absorb LMS the right Learning Management System solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews

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Absorb LMS

4.5 (338)

[View alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Absorb LMS

## Showing most helpful reviews

Showing 101-125 of 338 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Amira B.  
Ph.D student  
E-Learning  
Used the software for: 1-2 years

### "Extraordinary features!"

November 22, 2022

5.0

My overall experience with Absorb LMS is amazing. As a user and a teacher, Absorb LMS organized my task. It provides awesome features that made me gain time and effort, such as tracking participants' attendance and performance. The electronic signature has also personalized the experience for all users and is a unique feature. Though Absorb LMS still needs improvements in some areas, It is still one of the best software I used for E-learning and virtual classroom management. Highly recommended!!!!

Pros

\* Very easy and friendly to use especially for beginners. \* Absorb LMS is a great software to create and publish a course. \* It tracks the participants' performance and provides reports.\* Very responsive customer service. \* It has an electronic signature.

Cons

\* Configuration process is a bit difficult for beginners. \* Integration options are limited. \* Reporting service can be tricky sometimes. \* Difficulty in managing blended learning

Review Source

EM

Erin M.  
Training Coordinator  
Renewables & Environment  
Used the software for: 1-2 years

### "Absorb LMS for External Trainings"

April 10, 2024

4.0

Absorb has been an amazing tool for boosting my teams existing online content and I look forward to seeing where this product goes.

Pros

I really appreciate how closely the CSM worked with my team so we weren't launching this product blindly. They were personable and easy to get in touch with. I'm new to the L&D space and love how simple and straightforward it is to implement interactivity in our content through Absorb Create

Cons

There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have struggled because of just how much customization there is.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Looop](https://www.capterra.com/p/140975/Looop/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)

Reason for choosing Absorb LMS

Most user friendly admin interface Best customizability Most amount of features for the price

Review Source

TW

Tameka W.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Absorb LMS Review "

February 6, 2024

5.0

My overall experience has been great! I would give them a 95 out of 100.

Pros

The ease of implementation, dedicated customer service representatives, and mid-range cost.

Cons

I have struggled with the reporting feature, although you can pay extra for custom reports.

Alternatives considered

[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing Absorb LMS

Docebo was more expensive, and we did not need the additional feature that they offered.

Switched from

[Crowd Wisdom](https://www.capterra.com/p/234495/Crowd-Wisdom/)

There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.

Review Source

CM

Chris M.  
I run all technical training  
Computer Networking  
Used the software for: 6-12 months

### "The easiest and most attractive LMS I have used in the last ten years!"

May 2, 2017

5.0

We have saved a very significant amount of time and money switching from Cornerstone to Absorb. And we have gained features, ease of use, faster time to market. As a company that puts customer service above all else, Absorb is our learning engine helping us deliver on that promise to our customers. We have grown our eLearning use by 300% since switching to Absorb mainly because it is very easy for our customers and we can get more content to market faster.

Pros

In no particular order, but all equally important: - Social media and marketing integration is easy to setup and use - Dashboards and reports are the fastest and easiest I have seen; reporting highly customizable with just a few mouse clicks - Rapid deployment and migration; thousands of users, tens of thousands of records were migrated off of Cornerstone and fully functional in less than 60 days - a record! - Customized look and feel matching our corporate site was ready in one week! - Super easy for end users to get to training quickly - Saved over 50% in costs from Cornerstone and saving more everyday in reduced administration costs - Sales and support friendly and quick to help - Wide range of content support and did not have to rebuild a single training report - Flexible API offering unmatched integrations - SSO and Shopping cart easy to implement and works right the first time AbsorbLMS does one thing only, and does it right - manage my training. It's not bloated with features and functions I don't need. The administration is easy to learn and quite intuitive/flexible. It just works...and works great.

Cons

After six months of use, I have not come across a "least" like for Absorb. I would like to see more customization options for lower layer pages, but I cannot say this is an "issue" as I am still exploring the many possibilities offered by Absorb. For once, I have an LMS that I have not outgrown, I am still playing catch-up!

Review Source

AW

Amanda W.  
Program Administrator  
Music  
Used the software for: 2+ years

### "Absorb Review"

February 12, 2021

5.0

Pros

We are in our 6th year of using Absorb and have two portals for internal and external audiences. Absorb is powerful and provides a responsive experience for both the User and LMS Admin. There are features of the system we are still exploring as features and improvements are consistently offered.

Cons

We'd like to see more customization in the reporting function, especially when it comes to running mass reports based off more than one course, user, etc. Though this topic has already been addressed as a point of future improvement and releases.

Review Source

JG

John G.  
Founder and CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Exactly What I Needed"

January 30, 2024

5.0

The team was outstanding. I received all the support I needed. They spent time with me for onboarding and training and got me up and running quickly. All my questions were answered quickly and the platform itself is reliable, functional and works great.

Pros

The platform is well crafted, providing options for just about everything I needed. Whenever I had a need, there was a way to get it done.

Cons

The mobile app needs some work. Other than that, everything worked very well.

Reason for choosing Absorb LMS

I chose Absorb because they were the company that best met my needs, gave a good sales pitch and the team really seemed to care about my success with the product.

Review Source

LB

Logan B.  
Instructional Designer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Superb LMS"

April 16, 2024

5.0

Overall experience has been great and they are quick to respond when help is needed.

Pros

Absorb has a ton of features that are included for the standard price. The leaners portal and admin portal are easy to use, navigate, and customize.

Cons

There are a few items that could be a little better such as group management, but overall a great system.

Review Source

VR

Verified Reviewer  
Learning Technologist  
Construction  
Used the software for: 1-2 years

### "A well rounded LMS with great branding capabilities. "

April 12, 2024

5.0

The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.

Pros

The great degree of customization available.

Cons

Some UI features could be improve for a richer experience

Reason for choosing Absorb LMS

The UI was a better feel, the branding capabilities played a huge role, the most important reason was its integration with Salesforce our CRM.

Review Source

JC

JoAnna C.  
Faculty Coordinator  
Education Management  
Used the software for: 1-2 years

### "Great platform for our students and instructional staff"

April 5, 2024

5.0

Pros

I love the ability for students to emotionally engage with the course objectives through video storytelling. I love the self-grading aspect and user-friendly interface for the students. I appreciate new features such as Analyze to monitor student activity.

Cons

While it is pricey, I have found much value in the cost. I wish I could make some changes to the flow and student engagement activities.

Review Source

AK

Amanda K.  
OMU System Administrator  
Machinery  
Used the software for: 2+ years

### "Absorb LMS Review "

January 10, 2024

5.0

\[sensitive content hidden\] is an awesome Client success manager and has help so much. Sometimes i need to bounce ideas off of him and he is willing to listen and test them. I am happy with the support we recieved after being partnered with \[sensitive content hidden\].

Pros

Pulling reports are easy and can export them into excel or set them up for sending out on a timeline to others via email.

Cons

Assigning sometimes is difficult when you have to choose a date and not a month and day. Doesn't allow for flexibility.

Review Source

VR

Verified Reviewer  
Online Instructional Designer  
Public Safety  
Used the software for: Less than 6 months

### "Absorb LMS Review"

April 19, 2024

5.0

It has been overall well. The system is a great way of managing eLearning

Pros

There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet

Cons

I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.

Switched from

[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)

We assessed that Absorb would better suit our learning needs

Review Source

JP

Jo P.  
Director of Training and Development  
Music  
Used the software for: 2+ years

### "I appreciate Absorb as a business partner"

February 12, 2021

5.0

I appreciate the personal relationships we have at all levels within Absorb. Along with consistent communication and asking us what would make this product better.

Pros

Absorb has made it easy to use their tool for both our internal and external customers. The ease of use provides the learner with a positive user experience. With each new release, the tool becomes more and more of an asset.

Cons

Reporting functionality isn't as intuitive as the rest of the tool.

Review Source

BL

Barbara L.  
Training Coordinator  
Construction  
Used the software for: Less than 6 months

### "Mersino"

September 13, 2023

4.0

All in all good.

Pros

The functionality is very useful. Custome reporting is essential for ROI and I love the support I receive from Claire.

Cons

I would like a little more functionality in reporting, being able to customize them to be more targeted to meet our needs. The videos for basic functionality are not helpful at all. Finding information on the fly, if you need it right away is impossible.

Reason for choosing Absorb LMS

affordably and the fact that it's compatible with ADP.

Review Source

Response from Absorb

October 3, 2023

Hi Barbara, Thanks for sharing your feedback with us. We're sorry your experience hasn't matched expectations recently. We've notified our team and your Customer Success Manager will connect with you to start addressing some of the challenges you've mentioned here in your review. We're looking forward to making things right, and appreciative of the opportunity to get our partnership back on track. Please feel free to reach out to EVP of Client Services, Peggy Pulliam (peggy.pulliam@absorblms.com) with any further comments, concerns, or suggestions you wish to share."

DL

Daniel L.  
Professional Education Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Thank you to Absorb and our CSM"

January 19, 2024

5.0

Overall, it has been great working in Absorb, especially compared to my experience with other LMSs. The new releases enable us to incorporate more active learning and engagement into our courses, and our relationship with our CSM is critically helpful in building our offering of educational courses for healthcare professionals.

Pros

The customer support- our Client Success Manager \[sensitive content hidden\] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.

Cons

I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.

Review Source

DK

Dan K.  
Payroll and Systems Admin  
Gambling & Casinos  
Used the software for: Less than 6 months

### "A solid LMS that just keeps getting better."

February 4, 2021

5.0

Overall, our company was looking for a platform to offer both mandatory and optional training for our employees during the COVID lock downs. When implementing Absorb, we found it also was platform for not only training, but also an informational channel, complete with acknowledgements of receiving the information. It will also be the backbone for all of our ILCs moving forward, and hopefully with more solid integration with our Teams platform.

Pros

Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.

Cons

Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.

Alternatives considered

[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing Absorb LMS

Value and robust functionality. Highly customizable. ADP simultaneous integration.

Review Source

BM

Buddy M.  
Training & Development Specialist  
Government Administration  
Used the software for: 2+ years

### "Absorb LMS Review"

December 1, 2022

4.0

Our experience with Absorb has been very positive.

Pros

Absorb was very easy to install and is easy to use. This product meets most of our needs and the product support has been top notch.

Cons

I do wish Absorb had an easy way to provide training content to the users who did not have accounts.

Reason for choosing Absorb LMS

Absorb met our needs, the price was right and it the product support was at least in the same hemisphere.

Review Source

KS

Kelly S.  
Sales Enablement  
Telecommunications  
Used the software for: 1-2 years

### "Great LMS & Great Account Manager"

August 24, 2022

5.0

We had to combine 3 LMS's into 1 and choose Absorb and it's going really well. We are adding new business units within our organization all the time and the admins are finding the system easy to use and are really pleased with Absorb.

Pros

Integrating to Absorb was pretty straightforward. The software is easy to use and the on-boarding we received was exceptional. We have been using the platform for about 2 years now and we are adding new administrators and courses on a daily basis. Our account manager \[SENSITIVE CONTENT\] is outstanding!

Cons

There are obviously features that are not offered in Absorb that frustrate our admins and we have just signed up for Absorb Analyze to make reporting easier and more robust. It's hard to make enhancements or changes for our organization only on the platform as changes usually go across their entire platform and are system wide.

Review Source

SB

Sarah B.  
Research Analyst  
Research  
Used the software for: 6-12 months

### "eLearn Anywhere"

August 8, 2023

5.0

Excellent, the technology itself, and set up, software? I couldn't ask for anything better when it comes to progressive learning and excelling within a business.

Pros

In case you're wondering, the LMS stands for learning management system and this is exactly what it is. I can't tell you how many times I've literally depended on this e-learning software to help jog my business / customer focus point of view. This is a very helpful system, it'sseems almost customized to your cloud-content.

Cons

I only have one issue with this system, and of course it would be pricing. I'm a small business, and I work alone, so I was lucky to receive the free trial that I did because it cost around $12 to $17 (I believe) per active user to operate the system per month. It's a top of the line piece of software however the pricing, surely there's another way?

Switched from

[360Learning](https://www.capterra.com/p/230567/360Learning/)[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

I've heard nothing but absolutely great things about absorb LMS. And I'm one of those people that could definitely give prop to what they have to offer. If you can afford the setup price per month then I feel that you could definitely train and educate everyone within a timely manner.

Review Source

MR

Mina R.  
Assoc Product Mgr  
Insurance  
Used the software for: 2+ years

### "Need a Great LMS Platform?"

November 28, 2022

5.0

We have had great success with this platform and they listen and implement our recommendations

Pros

Absorb is a great platform and very user friendly and easy to use!

Cons

sorting order in resources could be improved

Reason for choosing Absorb LMS

Absorb is a much better platform

Review Source

KS

Krisstina S.  
Safety Administrator  
Oil & Energy  
Used the software for: 2+ years

### "Absorb LMS"

March 27, 2024

4.0

Pros

The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.

Cons

The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.

Review Source

IV

Irene V.  
Learning Management System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to implement tool with great potential to develop further"

April 4, 2024

5.0

Pros

Easy to implement, easy to learn as an admin. Support Team always ready and helpful. Very customisable to cater for different audiences

Cons

It's missing bulk actions for courses and user management that would make life easier

Review Source

LR

Lyne R.  
IT Adoption Advisor  
Construction  
Used the software for: Less than 6 months

### "Well organized deployement plan, multiple experts"

October 31, 2022

5.0

Awesome! Great team, great documentation, timely responses to help requests - all great stuff!

Pros

The deployment plan is well defined and easy to followIt's easy to get answers to our questions; if the project lead does not know, there are always experts available to helpEach step of the deployment plan comes with a scoping call, then follow-up calls and actionsA sandbox environment is made available help us get our hands in the platform right from the startThe software itself is easy to use, all fields are well documented in the app and the support pages are super clear.

Cons

The fact that we need the help of Absorb to proceed with batch imports is the major downside for us.

Reason for choosing Absorb LMS

ease of use, key features were there, expertise of staff, good price for the package

Review Source

SS

Sarah S.  
Program Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "A Wonderful Learner Experience! "

March 28, 2024

5.0

My overall experience surpassed all the expectations I had. May Larkin was our Implementation Project Manager and we felt she was right along side us throughout our entire process. She was quick to reply to emails or jump on a call when we needed assistance. She was patience and had an understanding of our unique platform usage.

Pros

What I like most about Absorb is how clean and user friendly the learner experience is! Our goal was to minimize manual task for our admin team and provide our learners a more trendy and all-in-one platform to house their learning materials and certificates. Absorb checked off all our requirements, which are unique, and provided us solutions to all our questions.

Cons

While the Knowledge Articles are helpful and a great tool, they are at times overwhelming because the large number of them can make it hard to locate the exact help you need.

Review Source

KV

Katherine V.  
Business Operations Manager  
Broadcast Media  
Used the software for: 2+ years

### "NBCU - Technical Operations Absorb Training"

March 27, 2024

4.0

Pros

Helped with course creation, easy enrollment, and helped with our hands-on training teams with managers manually updating certifications.

Cons

Not able to edit multiple courses for multiple employees. This was helpful for trainers/admins who did hands-on training for employees who were enrolled in the same courses and completed them on the same date.

Review Source

Cecilia W.  
Product Manager, Marketing  
Telecommunications  
Used the software for: 6-12 months

### "Absorb is the perfect LMS!"

August 11, 2015

5.0

Absorb is so powerful and easy to use. The company itself is great to work with. Their customer service staff is so nice and friendly, and the project manager and account manager I worked with helped me every step of the way. The interface is gorgeous and importing your learners is a snap. I love that Absorb has built-in quizzes that I can create in seconds. I also love that I was able to work with Absorb's designers to customize the branding for our company. Creating certification programs and badges was easy. You can upload or link to practically any type of media. Customized reports can quickly be generated. Grouping learners into categories to deploy specific training is also painless. You can create contest, polls and gamify the learning experience. Ultimately, Absorb is fast, easy, gorgeous and even if you're a staff of one or two (like me) you can easily manage hundreds of learners and dozens of online courses. I love Absorb!

Pros

Fantastic customer support Easy to use design Quick import of new learners Easily upload any type of multimedia Customizable interface for branding Out of the box solution at a reasonable price point No extra IT or web developer support required

Cons

It would be great to: - Quickly switch between Admin and Learner to see a course - Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll - Show and disable the contest feature (without having customer support perform this function)

Review Source

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