# Page 6 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Absorb LMS the right Learning Management System solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (342) [View alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Absorb LMS ## Showing most helpful reviews Showing 126-150 of 342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Lyne R. IT Adoption Advisor Construction Used the software for: Less than 6 months ### "Well organized deployement plan, multiple experts" October 31, 2022 5.0 Awesome! Great team, great documentation, timely responses to help requests - all great stuff! Pros The deployment plan is well defined and easy to followIt's easy to get answers to our questions; if the project lead does not know, there are always experts available to helpEach step of the deployment plan comes with a scoping call, then follow-up calls and actionsA sandbox environment is made available help us get our hands in the platform right from the startThe software itself is easy to use, all fields are well documented in the app and the support pages are super clear. Cons The fact that we need the help of Absorb to proceed with batch imports is the major downside for us. Reason for choosing Absorb LMS ease of use, key features were there, expertise of staff, good price for the package Review Source SS Sarah S. Program Manager Professional Training & Coaching Used the software for: Less than 6 months ### "A Wonderful Learner Experience! " March 28, 2024 5.0 My overall experience surpassed all the expectations I had. May Larkin was our Implementation Project Manager and we felt she was right along side us throughout our entire process. She was quick to reply to emails or jump on a call when we needed assistance. She was patience and had an understanding of our unique platform usage. Pros What I like most about Absorb is how clean and user friendly the learner experience is! Our goal was to minimize manual task for our admin team and provide our learners a more trendy and all-in-one platform to house their learning materials and certificates. Absorb checked off all our requirements, which are unique, and provided us solutions to all our questions. Cons While the Knowledge Articles are helpful and a great tool, they are at times overwhelming because the large number of them can make it hard to locate the exact help you need. Review Source KV Katherine V. Business Operations Manager Broadcast Media Used the software for: 2+ years ### "NBCU - Technical Operations Absorb Training" March 27, 2024 4.0 Pros Helped with course creation, easy enrollment, and helped with our hands-on training teams with managers manually updating certifications. Cons Not able to edit multiple courses for multiple employees. This was helpful for trainers/admins who did hands-on training for employees who were enrolled in the same courses and completed them on the same date. Review Source Cecilia W. Product Manager, Marketing Telecommunications Used the software for: 6-12 months ### "Absorb is the perfect LMS!" August 11, 2015 5.0 Absorb is so powerful and easy to use. The company itself is great to work with. Their customer service staff is so nice and friendly, and the project manager and account manager I worked with helped me every step of the way. The interface is gorgeous and importing your learners is a snap. I love that Absorb has built-in quizzes that I can create in seconds. I also love that I was able to work with Absorb's designers to customize the branding for our company. Creating certification programs and badges was easy. You can upload or link to practically any type of media. Customized reports can quickly be generated. Grouping learners into categories to deploy specific training is also painless. You can create contest, polls and gamify the learning experience. Ultimately, Absorb is fast, easy, gorgeous and even if you're a staff of one or two (like me) you can easily manage hundreds of learners and dozens of online courses. I love Absorb! Pros Fantastic customer support Easy to use design Quick import of new learners Easily upload any type of multimedia Customizable interface for branding Out of the box solution at a reasonable price point No extra IT or web developer support required Cons It would be great to: - Quickly switch between Admin and Learner to see a course - Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll - Show and disable the contest feature (without having customer support perform this function) Review Source CA Clinton A. Human Resource Manager Machinery Used the software for: 1-2 years ### "Absorb LMS: A Great Learning Management Solution for Everyone" April 29, 2024 5.0 Pros Everyone should adopt Absorb LMS because it is a reliable learning management system. I like simplicity of the features of Absorb LMS. Cons Absorb LMS meets our needs. No flaws about Absorb LMS. Review Source EJ Elsie J. Learning and Development Systems Admin Construction Used the software for: 2+ years ### "Absorb more with Absorb" April 10, 2024 5.0 Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions. Pros Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content. Cons Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that. Review Source JF Justina F. Enterprise Learning and Development D Director Consumer Services Used the software for: 6-12 months ### "We Love Absorb" January 17, 2024 5.0 Pros Absorb has made it so easy to design custom content and roll-out training courses necessary for our organization. Absorb is easy for our learners to use, and the system has made integrations simple and straight-forward. Cons We've had zero issues with Absorb implementation & use. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Switched from [NAVEX  One](https://www.capterra.com/p/223069/NavexGlobal/) NAVEX did not allow for custom content creation. Review Source VR Verified Reviewer National Manager of Learning Innovation Mental Health Care Used the software for: Less than 6 months ### "Core LMS functionality does not function..." July 29, 2020 1.0 Unfortunately it's been a really bad experience. As noted, we didn't select this product and have been placed in a situation where we have to make it work as best we can. Our migration team has been good in communicating with us, but while the support team is "working" on our issues, most issues have been ongoing/unresolved for months or since migration. Pros It's hard to say what I like most at this point. As a new customer experiencing a high volume of issues, I haven't gotten to find what I like yet! Cons We became an Absorb customer after an acquisition of our previous vendor. The migration didn't go very smooth, but having been through implementations before though, I recognize some problems are to be expected. That said, we are still experiencing VERY significant issues with what should be core functionality of any LMS that is damaging our business and resulting in terrible user experiences for our learners and administrators. And due to the acquisition, we unfortunately had no choice. We have experienced a number of serious downgrades in functionality from our previous system that have presented significant additional time and labor to accommodate, and in some cases we just needed to accept completely losing functionality we once possessed. Review Source Sthefany B. Financial Advisor Investment Banking Used the software for: 6-12 months ### "High Potential LMS" June 23, 2022 5.0 Pros It has the ability to encourage learning on the go and remotely, with extensive and versatile training options for staff. It is a very versatile and flexible platform that has everything you need to ensure that corporate learning takes place at an excellent level. It provides high-quality third-party integrations to use content created in another application. Cons It has excellent customization options, although for new users it can be a challenge to use them. Review Source AR Aimee R. HR Manager Real Estate Used the software for: Less than 6 months ### "Great for first time eLearners" March 28, 2024 5.0 overall great experience! Bringing eLearning to our employees will be key to consistant new hire training! Pros Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget. Cons We should have done more training on the Create portion prior to implementation. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Absorb LMS functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well! Review Source BR Bill R. H.R. Director Consumer Goods Used the software for: Less than 6 months ### "Best training and onboarding" November 1, 2022 5.0 Pros The main thing for me was the onboarding process with \[SENSITIVE CONTENT\] was fantastic. She was patient and understanding of my crazy schedule. She hit all the key points that were important to me with a new program. Also, the ability for the employees to choose their own ongoing trainings was very important. Cons Cost is quite high in my opinion. I will not be using the entire program but have to pay for modules that I will not use. Reason for choosing Absorb LMS Quality of the program, ease of use, available trainings. Switched from [eloomi](https://www.capterra.com/p/150609/eloomi/) Previous software was difficult to use. They had poor customer service and had no presence in the United States, so time of day was always a factor for support or anything I needed. Review Source AR Alicia R. Chief Learning Officer Government Administration Used the software for: 1-2 years ### "Great for the Cost!" June 8, 2022 4.0 Great! Pros Support from the company is great and always willing to improve features and design. They really listen to their customers. Cons You can't pull reports for instructor-led classes and online classes at the same time for a total picture. Review Source NT Nikki T. Training and Development Sr. Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Training & Development System " March 19, 2024 5.0 Pros I love the ease of access with everything in absorb. The customer service is best in class, and there are always resources available to support. Cons Would love more in depth trainings for daily users. Review Source CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 2+ years ### "Absorb has aged like fine wine for my company! " July 1, 2025 5.0 I’d happily recommend Absorb to anyone looking to start a LMS. It’s easy to learn and scale. It’s not the most complex software out there, but more complexity doesn’t always make for a better product. Pros I’ve grown to appreciate the simplicity of Absorb. Over the last 1-2 years we’ve started loosening our control of the LMS and letting other trainers tinker. They all remark how user friendly the software is, which in turn makes our job easier! Cons At times I wish there were more robust and native reporting options. But these types of reports are only prepared 1-2 times per year, so it’s not a big deal for someone that uses the software daily like we do. Alternatives considered [Skillsoft](https://www.capterra.com/p/291/Skillsoft/) Reason for choosing Absorb LMS Price, customer service, accessibility Review Source DT Devin T. Training Coordinator Professional Training & Coaching Used the software for: Less than 6 months ### "Absorb LMS" March 23, 2022 5.0 We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design. Pros Coming from another software, we loved the customizable features of the software! Cons Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!! Alternatives considered [Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Absorb LMS The product design, the team, the support, and our data transfer. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Our contract was ending with them and we used them for HR purposes as well. Review Source JL Justin L. LMS Administrator Used the software for: ### "Absorb: Solid But With Some Shortcomings" July 21, 2015 4.0 (note: this review is based on our experience using Absorb 4). At ARRIS, Absorb powers ARRIS Academy, our centralized location for all things training serving both internal employees as well as external customers. The platform has performed very well, maintaining consistent up time and performance while serving the diverse needs of our organization. Using the eCommerce integration and curricula, we have successfully launched certification programs so that customers and employees can demonstrate their proficiency in our products and thus demonstrate a marketable skill. We have also utilized the curricula feature to easily mass-enroll our employees in mandatory trainings; based on this success, we are exploring other forms of automated enrollments, particularly for onboarding new employees. Working with Absorb has been a great experience. Overall, the customer service is top notch. The team has worked with us to provide SSO and learner import solutions which not only reduces the overhead in Admin time but it also provides a more seamless user experience. In my first year at ARRIS, we have rapidly grown in our reliance of Absorb, turning it into a company-wide hub of training needs. As such, we have experienced a lot of 'growing pains' as we discover the limitations of the current version of the platform. In particular, the reporting capabilities leaves a lot to be desired. There's no way to run a report on courses which also includes sub categories. In addition, a report on employees and their training records cannot be produced on a single page; one has to click within each employee to see what she/he has done. Admin permissions is another area that is lacking. In order for somebody to create courses intended for a specific audience, he/she has to have the ability to affect all courses. It would be ideal to grant only very specific permissions for given category and also prevent he/she from performing specific actions for a given course. These are just a few of things that contribute to a lower score in ease of use as it does make the job of an admin more difficult than it needs to be. As good as customer service has been, there have been times where there have been lengthy gaps between emails or phone calls and our delayed upgrade to Absorb 5 which brings down the score a bit. We are excited to see what the capabilities are of Absorb 5; we hope for many enhancements that improve the experience for all users. Review Source AA Alex A. Content and Student Experience Manager E-Learning Used the software for: Less than 6 months ### "Intuitive, Adaptable System" January 30, 2023 5.0 We have not had the option to easily view student logins, update courses, create courses and manage our student experience to date, and Absorb has solved all of these problems immediately. The system has been very easy to set-up, easy to navigate within - from a student and admin experience - and the Absorb Create function is invaluable. Pros The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, \[sensitive content hidden\], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly. Cons Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS The features available in Absorb LMS were similar to these other products, but Absorb Create and the pricepoint were what set Absorb apart. Review Source EH Edward H. CIO/CTO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Pray you NEVER need Support !!" May 24, 2021 1.0 Since departure of one of the original co-owners, Absorb has DRAMITICALLY under-performs ! Pros Ease of use. Can't think of 40 characters. Cons Reporting is VERY Lacking. eCommerce Cart is VERY lacking. Cannot purchase different quantities of different products. Need 5 Widget Courses & 2 Dohicky Courses. Takes 2 different transactions to purchase. DO NOT expect SUPPORT Assistance !! Review Source TG Tami G. Director of Learning and Development Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Absorb LMS" March 20, 2024 4.0 We have been with Absorb just past implementation and we are pleased with the product. It is easy to learn and manage. Pros The Customer Service for Setup and Implementation was great! The representative was knowledgeable and easy to reach when needed. Cons There are many screens to click in to find what you need to set up a class. Once you learn all the little places to put things, it is not difficult. Reason for choosing Absorb LMS Absorb had a built-in Create feature. This was what tipped the scale for us. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We needed a true management system, and what we were doing was not meeting the needs of the employees. Review Source JW Jon W. Training Manager Government Relations Used the software for: 2+ years ### "Review of Absorb" July 11, 2022 5.0 My overall experience has been excellent. Absorb is there to answer all of my questions in a timely manner and assist me with setting up my courses in the way in which Pros The ease of use. From the administration side to the Learner Experience, the system is very user friendly and easy to follow. The creation side provides the agility to create course and materials for a variety of needs Cons Missing some way to capture attendance digitally. For instance, on Instructor Led Courses a user could access the course and mark their own attendance rather than having an administrator have to complete it manually for each class. Review Source JL Josette L. LMS Administrator Information Technology and Services Used the software for: 1-2 years ### "Customer Love Quote!" February 5, 2021 5.0 With Covid19, Absorb LMS has been invaluable! We were able to continue training our staff remotely while keeping them safe at home. Pros Introducing an LMS to PPT employees was seamless with Absorb. The platform is very intuitive for the first time user. Cons Integration to our business processes is an on-going project. We are always discovering new tools and ways to use Absorb to improve procedure and increase productivity. The only add-on that would be helpful at this point is the ability to track competencies earned outside of the platform. Review Source NJ Nikita J. Business Development Manager Civic & Social Organization Used the software for: 6-12 months ### "One of the easiest system that I have developed and deployed" March 8, 2022 5.0 Pros I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product! Cons The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address. Switched from [Lanteria HR](https://www.capterra.com/p/162038/LanteriaHR/) We wanted a product that we can use with both internal employees and external partners. Review Source Anthony A. Software Engineer Consumer Goods Used the software for: 6-12 months ### "LMS is simple to use and has great potential" September 25, 2022 5.0 The business needs to train employees effectively and continuously is a necessity for any organization, absorb LMS has all the necessary potential to meet the goals of staff development and training. Pros It is easy to use for both administrators and participants. The mobile application allows employees to access it from wherever they are. Its content library is significantly extensive and very complete. Electronic signatures add value to the training process and it is also very easy to use. It provides rich reports that help to verify compliance with the goals set. Cons I think it would improve if it incorporates more customization options, templates can add more flexibility to adapt it to our needs. Review Source MP Melissa P. Sr Instructional Designer Food Production Used the software for: 1-2 years ### "This is a solid LMS" March 11, 2024 4.0 Pros We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself. Cons Wish the standard version came with more of the advanced features available at the buy-up plan. Review Source Christina P. E-Learning and Communications Specialist Publishing Used the software for: 2+ years ### "Absorb does a lot of awesome things. A few tweaks could make it even better. " July 13, 2018 4.0 Pros Ease of course creation Branded dashboards Recently improved search page Options for badges and certificates Course and resource replication easy Cons Organization of Course and Resource folders is only alphabetical order No way to create groups through a CSV upload Enrollment and Resource availability rules limited for some items (i.e. can't exclude departments in enrollments) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.