# Page 9 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Absorb LMS the right Learning Management System solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (342) [View alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Absorb LMS ## Showing most helpful reviews Showing 201-225 of 342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager, Organizational Development Machinery Used the software for: Less than 6 months ### "Fantastic tool for managing training and other Learning mediums. Great customer support." February 16, 2018 5.0 Pros Easy to use and intuitive platform. Works well with most/all file formats. Able to create a wide variety of curricula and training certifications. Fantastic team that works hard to please the end user. Cons Some customization (tiles on homepage, style and feel) is limited. Reporting is evolving, but a great tool. Overall a good system. Review Source NT Nery T. Elearning Specialist Airlines/Aviation Used the software for: Less than 6 months ### "Why absorb" April 9, 2024 4.0 Pros I like the customization and implementation process. Cons There are a lot of functions that need to be developed further for ease of use. Review Source CD Charlie D. Project Manager Education Management Used the software for: Less than 6 months ### "Absorb - great product, great partners" August 8, 2016 5.0 The Absorb team was always professional. Through the vendor selection process, implementation, to post-implementation support, I've found the Absorb team to be helpful, knowledgeable, and straightforward. The software is robust and functional. We got everything we were looking for. I would definitely recommend this product. It effectively delivers content and courses, it's totally brand-able, and it's easy to use from the user and admin's perspectives. Pros Clean interface. It's navigable and easy-to-use. Cons We had a little hiccup with uploading hundreds of users who were all in different departments. It required us to upload a spreadsheet per department (about 12) instead of uploading one spreadsheet and having the system parse the groups. I think this is a fairly rare circumstance though (either you are a small group and it doesn't matter or you are a big group and you have an API). Added an extra 2 hours of work - not a big deal. Otherwise the user-upload interface is very effective. Review Source RS Ryan S. Clinical Educator Health, Wellness and Fitness Used the software for: 2+ years ### "Help Desk Excellence" March 2, 2017 5.0 As always the help desk staff at absorb are great at answering and mitigating questions that I have. Keep up the good work. Pros Both the front end and back end are easy to use and navigate. Cons How a person can only be attached to one department with one email address. Review Source CO Chris O. Program manager: Training Used the software for: ### "Best LMS on the market for mid-size organization, great price!" May 16, 2016 5.0 After searching for over 6 months, our organization (research institute at a University) happily landed on Absorb. We use it for about 300 internal employees, and around 100-200 external clients. It is fantastic. The learner interface is intuitive and smooth: we recently held a workshop with 80 participants from 38 different countries (many languages, a range of backgrounds in technology), and everyone easily navigated through the system to the content. For company use, the data Absorb gathers feeds directly into our professional development and performance review cycles. Also, we integrated the sign-on with our internal ADFS server, so the users' credentials pull from pre-existing systems. Support is super responsive and thorough; every ticket I've submitted they've addressed right away and resolved most. The downsides of the product: not many. The 'tiles' on the home page are extremely useful, and I wish it were easier to make custom tiles on our own, but anything custom has to be made by Absorb support (example: link to an external site; changing the look/logo on a tile). Reports from assessments or exams take a little getting used to, as well as a few quirks around course structures or limitations. But none of the drawbacks are insurmountable. Overall: I'm a huge fan of Absorb, and would highly recommend it for anyone in the 200-1000 employee range. Review Source JZ Jennifer Z. Learning Systems Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kao Salon Academy Passport Pilot Review" March 21, 2022 5.0 \[SENSITIVE CONTENT\] has been an incredible support and helped us tremendously with piloting this program. Pros Easy to use, easy for our customers to use! Cons It would be nice to be able to have our App custom named, to match our platform Alternatives considered [Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/) Reason for choosing Absorb LMS Better user experience Review Source CM Craig M. Management Consulting Used the software for: ### "Absorb LMS - Flexible and User-Friendly" January 1, 2015 4.5 Pros We have been using Absorb LMS for 4+ years. The product is excellent and the Absorb team is very cooperative in working with us to customize the LMS for our unique needs. It has evolved into a collaborative partnership, rather than a typical vendor-client relationship. We have users around the world, and the user-side LMS has proven to be stable and easy to use. The admin-side has a wide range of features, and it is relatively easy for people to learn the basics. We use the LMS to deliver classroom courses, e-learning and bundles. We have established special access roles for instructors which has streamlined operations. Absorb is releasing a major upgrade which we are testing. The upgrade adds great features, and we are eager to migrate to the new version. Cons We provide our clients with very specific project tracking and reporting functions that have become part of our competitive advantage. These functions go beyond the capabilities of the Absorb LMS and the needs of typical LMS users. We have had to develop customized modules that import data from the LMS. Review Source AJ Autumn J. Learning Development Manager Human Resources Used the software for: Less than 6 months ### "Absorb Is Great!" April 10, 2024 5.0 Pros Absorb Create is a great tool to use to create content. Cons I have not at this point had any cons regarding Absorb. Review Source Joelene B. Associate Product Manager Computer Software Used the software for: 1-2 years ### "Works as expected" December 6, 2018 4.0 Pros The user interface is nice and modern looking. It is an effective LMS tool. Cons The user experience is sometimes lacking. The navigation between courses can feel a bit clunky at times. Review Source ES Emirhan S. Music Music Used the software for: Less than 6 months ### "Quite usable LMS" June 18, 2022 5.0 Pros You can see the tracking of your profile comprehensively. Cons creating your own learning template can be challenging for you Review Source VR Verified Reviewer Program Manager Computer Software Used the software for: Less than 6 months ### "Solid LMS for growing companies" December 6, 2019 5.0 It’s been very positive. Our learning courses have been widely used by our customers and the UX is so much easier for them to use and our reporting and updates are now automatic! Pros Great ability to deliver bespoke courses to customers and internal staff. Easy to use and deliver amazing interactive learning experiences. Cons A few kinks in the setup process but once those are ironed out we should be very happy. Sometimes a little slow but nothing too frustrating. Review Source JM Josh M. Manager Retail Used the software for: 2+ years ### "Solid LMS program " May 15, 2018 4.0 Pros Cloud based with individual user login access. Tracks each individually with a scorecard track. Provides Admin view to see how your team is progressing from individual scores to percentage of the organization progress. Cons Video buffering which requires a strong internet connection. Customizable but not easily searchable. Review Source Sandra H. Bomgar University Senior Manager Used the software for: ### "Absorb at an Enterprise Software Company " April 11, 2014 5.0 Absorb is easy to deploy and the automation features actually have saved Bomgar and my Bomgar University budget a lot of operational heartache and real dollars! The move to HTML5 has been a real benefit as well, and the automated reporting and templates are used extensively myself and my team. When we first starting working with Absorb, the customer service, to be frank, was not at the enterprise level. They would schedule a maintenance window for the servers during the time our customers were completing their e-learning. But they actually listened after a couple of those outages, and now schedule maintenance off hours. I will say that the customer support is always responsive. One thing I would like to see is how to send in feature requests and receive feedback on those requests. Review Source JH James H. Talent Management Leader Transportation/Trucking/Railroad Used the software for: 2+ years ### "The system is not intuitive and is more of a 'content management' solution with little ability to deliver data to impact learners or business results. " January 24, 2019 2.0 As the current admin I inherited this system and have learned how to 'manipulate' it for my needs, but except for the low-cost I would hesitate to recommend anything outside our own customer service experience. Pros Customer support has been dedicated and addressed our concerns, however much of the FAQs are only in text format with no video or other engagement methods to demonstrate walk throughs. Cons Limited functions, does not allow us to connect learning direct with learners since it has a 'firewall' type sign on mechanism that does not connect hyperlinks to courses. Authoring tool very limited, and searchability is difficult for admin and users. Review Source DH Dan H. General Manager Used the software for: ### "Great Learning Portal, excellent partner!" October 2, 2013 5.0 Pros: - Access to easy Admin reporting with basic customization and scheduling capabilities - Responsive Technical Support Group - Ease-of-use for both Admin and Student sites - Continuous system enhancements such as upgrade to HTML platform - Ability to customize user interface, images, and messaging through Admin site. Cons: - Limited phone access to Technical Support Overall: Absorb provides all the functionality that you would expect from a traditional Learning Management System, with unique features that empower us to deploy an intuitive customer learnng portal. Our business is to deliver virtul instructor led training online, and we use the LMS to manage customer enrollments into our course sessions, assignment of instructors and customer related messaging and reporting. In addition we've integrated it with our corporate website and back-end accounting system. Our customers find it very easy to utilize self-enrollment features. We find Blatant Technologies extremely easy to work with, as they continuously strive to help us improve the ease of our business processes through team collaborative solution development. Absorb provides a very clean and professional user interface which accurately presents the Dale Carnegie image to it's customers. Review Source Rachel W. Corporate Applications Analyst Hospital & Health Care Used the software for: 1-2 years ### "This LMS is simple yet very effective, easy to use and great for medium sized companies." November 28, 2017 5.0 Pros Ability for our users to become power users and administer the application for their staff. This is helpful for the IT department and allows the users to be in control of their learning. Cons We only get one API key so if we need to make any changes or test out changes that we want to make, it takes down our outside facing shopping cart. This can be frustrating, hopefully it will change in the future. Review Source VR Verified Reviewer Administrative Coordinator Hospital & Health Care Used the software for: 1-2 years ### "LMS" March 31, 2016 4.0 I ejoy using our LMS. It is veratile and allows one stop shopping instead of having multiple sites to go to. I do wish it were easier to search. It is very difficult to find lessons that need to be aqssigned (or it may just be I do not use it that often). Pros 1\. Everything in one place. 2. Can assign multiple people and track progress. 3. Can us programs that have already been written or can write your own specific to your area. Cons 1..The search function could be simplified. I find it very difficutl to find courses to assign. Review Source Kate H. Director of Clinical Operations Hospital & Health Care Used the software for: 6-12 months ### "Works ok" December 7, 2018 4.0 Pros It has an attractive UI and allows admin to track and monitor video completion by users. Cons I find it hard to update the videos. It also can be hard to organize videos and courses in an intuitive way because of how the software is structured. Review Source FF Felix F. Project Leader Primary/Secondary Education Used the software for: Less than 6 months ### "This LMS is simple but very effective, easy to use and excellent for small and medium businesses." May 22, 2018 4.0 Pros The built in workflow allows me to create a course that can be distributed to my users in a matter of minutes. Easily upload any type of multimedia, its UX and UI. is magnific. can access all function very easily whether you are a student, an instructor or an admin. keep a running list of enrolled and completed courses Cons The calendar could be better.. need more integration with other comercials calendars, Requires deep technical experience for Customize this system, does not allow to create a data repository per student in a simple way, it is not an integrated talent management system. Reporting features, they need to improve them a lot, . The administrative functions are dificult to navigate and there are steps that are unnecessary in several of the processes. Review Source VR Verified Reviewer Associate Law Practice Used the software for: 2+ years ### "Great resource for learning!" November 19, 2022 5.0 It's been great, it's so simple to use and a must for legal firms! Pros How easy it is to use! I've never had any issues with using Absorb. It manages our learning modules and shows my current progress. Cons I think if I was able to get email notifications from Absorb for learning modules, it would remind me of outstanding topics. Review Source CW Cecilia W. Learning Manager Used the software for: ### "Beautiful design and easy to use! " January 15, 2015 5.0 Absorb is a fantastic LMS! They offer full flexibility to customize the user interface. The existing template is very intuitive, so it was an easy for us to add our branding. The LMS is extremely robust and with some basic training you can figure out how to do almost anything you want. You can build an assessment and create surveys in a matter of minutes. Any change you make is instantly updated which helps when testing courses. The experience can be as broad or as detailed as you like with features to force learners to take courses in a certain order or allow learners to create their own learning path. The LMS allows you to upload courses, add instructor-led classroom courses, webinars or bundle courses together to customize learner experiences. Absorb has amazing customer service with prompt responses. The Project Managers are very attentive and help you every step of the way. This is truly an out-of-the-box solution with no extra IT support needed. Review Source OI Ofra I. Project Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing customer support and guidance" June 8, 2022 5.0 The Absorb team, \[SENSITIVE CONTENT\] in particular, are all very professional and a pleasure to work with! Always available to answer questions and provide beneficial feedback. Pros The LMS is very intuitive and easy to navigate. Cons Can't import zoom attendance report, has to be manually tracked. Review Source TP Tina P. E-Learning Specialist Used the software for: ### "Brandable, Intuitive, and Data Rich" July 15, 2015 4.0 One of the best things about Absorb compared with other LMS products is the look. Designing a great course and putting it in a dated interface is awful. Absorb's ability to customize the interface and design gives our company the ability to create a brand for our training program that echoes our company's values and web presence. Absorb is intuitive and extremely easy to use. It does not take long to figure out how to create courses, upload content, and set up a myriad of user roles that enhance functionality. The dashboard provides a great overview on activity in the LMS. There are a ton of reports that you can pull for just about any data set you can think of. There is also the ability to save your favorite reports so accessing them is just a click away. As with any product I have worked with, you will encounter a bug here and there. We have, and in general the response of the support team has been great. When there is a bug that has to be sent to developers, it can take some time to iron out. This has been my only source of frustration. Overall I would recommend Absorb to others, particularly those who are looking for an LMS that has a modern look and works well for businesses. Review Source FP Fred P. VP Product Management Used the software for: ### "Completely Satisfied" May 1, 2013 5.0 We needed an LMS for our TeamProfessor Application Security eLearning and we settled on Absorb after a broad and detailed search with formal criteria. We eliminated the big guys for cost and lack of flexibility, and the little guys did not have the features or maturity we needed. Absorb has the right set of capabilities that met all of our criteria including scalability, administration ease and flexibility, reporting, and user experience. Absorb is a great value with a simple price model. After passing our evaluation testing, the bonus has been that the team has been great to work with on both the technical and business sides. Day to day needs are handled responsively and efficiently, and when our customers presented deeper challenges the Absorb team delivered for us, without trying to squeeze money from us for every little task. We have rolled out thousands of users already in a very short time and look forward to tens of thousands more. We couldn't be more satisfied. Pros User Experience Administration Flexibility Scalability Design Reporting Enrollment Key Feature Cons New HTML 5 interface still maturing, but looks great. Review Source María Magdalena Z. Advisor / Consultant Used the software for: 6-12 months ### "Beautiful LMS. The gate towards a pleasant learning experience. " May 7, 2018 5.0 Pros The best of it: its UX and UI. Seamless and beautiful. You can access every function easily whether you are a student, an instructor or an admin. It makes learning a pleasant task. It gives you an app for iOs and an app for Android users, so it has all scenarios covered. A lot of languages to customize which is fantastic. Cons I can't think of a con that is worth mention. I have to acknowledge that It could be pricey. But if you have the budget, go for it! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.