# Page 4 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Absorb LMS the right Learning Management System solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (328) [View alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Absorb LMS ## Showing most helpful reviews Showing 76-100 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ST Sue T. Tax Training Manager Accounting Used the software for: 1-2 years ### "Absorb Review" February 23, 2024 5.0 My overall experience with Absorb LMS has been very positive. I will continue to learn more so that I may maximize the use of more complicated features. Pros Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly. Cons Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We also switch away from Paycom HR system, therefore, was looking for another LMS. Review Source sN sherrie N. Staffing Coordinator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "LMS Training system" April 11, 2024 4.0 This LMS system is very user friendly, and the buy in from your team is great. I looked at UKG LMS and it isn't as user friendly as Absorb Pros Ease of use, and user friendly. Layout is self explanatory Cons Limitations, and time for certain updates to come out Reason for choosing Absorb LMS Ease of use, friendly interface, Teams feedback Review Source EM Erin M. Training Coordinator Renewables & Environment Used the software for: 1-2 years ### "Absorb LMS for External Trainings" April 10, 2024 4.0 Absorb has been an amazing tool for boosting my teams existing online content and I look forward to seeing where this product goes. Pros I really appreciate how closely the CSM worked with my team so we weren't launching this product blindly. They were personable and easy to get in touch with. I'm new to the L&D space and love how simple and straightforward it is to implement interactivity in our content through Absorb Create Cons There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have struggled because of just how much customization there is. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Looop](https://www.capterra.com/p/140975/Looop/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) Reason for choosing Absorb LMS Most user friendly admin interface Best customizability Most amount of features for the price Review Source VR Verified Reviewer Instructional Design Lead Hospital & Health Care Used the software for: Less than 6 months ### "Ease to use LMS with a lot of capabilities!" April 10, 2024 5.0 Pros I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums. Cons My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations. Alternatives considered [Valamis](https://www.capterra.com/p/148722/Valamis/) Review Source LB Logan B. Instructional Designer Leisure, Travel & Tourism Used the software for: 2+ years ### "Superb LMS" April 16, 2024 5.0 Overall experience has been great and they are quick to respond when help is needed. Pros Absorb has a ton of features that are included for the standard price. The leaners portal and admin portal are easy to use, navigate, and customize. Cons There are a few items that could be a little better such as group management, but overall a great system. Review Source VR Verified Reviewer Owner Publishing Used the software for: 2+ years ### "Relatively nice learner experience" June 18, 2023 4.0 A relatively nice UI, hampered by implementation issues Pros Absorb LMS is a highly user-friendly learning management system that offers a wide range of customization options. The platform integrates seamlessly with other systems and tools, making it a versatile choice for organizations. Absorb LMS provides excellent customer support and training resources to ensure a smooth implementation process. The reporting and analytics features are robust, allowing for detailed tracking of learner progress and engagement. The mobile app is well-designed and provides learners with easy access to course content on-the-go. The gamification features are engaging and encourage learners to stay motivated and complete courses. The system is scalable and can accommodate the needs of both small and large organizations. The platform is constantly updated with new features and improvements based on user feedback. The pricing is reasonable and provides good value for the features offered. Cons A big challenge with Absorb LMS is the initial setup process, which can be time-consuming and requires a lot of input from the organization. This can be frustrating for users who are eager to get started with the platform and may not have the resources or expertise to complete the setup process quickly. Additionally, some users have reported issues with the system crashing or freezing during use, which can be disruptive and impact productivity. Review Source VR Verified Reviewer Online Instructional Designer Public Safety Used the software for: Less than 6 months ### "Absorb LMS Review" April 19, 2024 5.0 It has been overall well. The system is a great way of managing eLearning Pros There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet Cons I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see. Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) We assessed that Absorb would better suit our learning needs Review Source TA Terry A. Sr. Instructional Designer Information Services Used the software for: 2+ years ### "Chosen Absorb - 3 times" January 24, 2024 5.0 Pros What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team. Cons My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users. Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Absorb LMS The feature set was the biggest factor in our decision making. Switched from [360Learning](https://www.capterra.com/p/230567/360Learning/) They were lacking in several features that we needed. Additionally, their reporting was very cumbersome. Review Source GJ Gio J. Technical Trainer Information Technology and Services Used the software for: 2+ years ### "Great for Small Organizations" January 7, 2017 4.0 I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software. Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service. Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered. Pros 1\. Ease of use - it's in the cloud. 2. Simplified admin functions 3. Decent reporting tools. 4. Customized landing page. Cons 1\. Responses from Absorb can be slow. 2. Customer service isn't the best. 3. Can suffer from service outages. Review Source VR Verified Reviewer Learning Technologist Construction Used the software for: 1-2 years ### "A well rounded LMS with great branding capabilities. " April 12, 2024 5.0 The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities. Pros The great degree of customization available. Cons Some UI features could be improve for a richer experience Reason for choosing Absorb LMS The UI was a better feel, the branding capabilities played a huge role, the most important reason was its integration with Salesforce our CRM. Review Source AP Axelle P. IT Business Analyst Construction Used the software for: Less than 6 months ### "very simple to learn and to use" November 1, 2022 5.0 Pros the simplicity for the end user and for the training coordinators Cons some inconsistences in the user fields. they enforce to create more custom fields than necessary Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS the simplicity for the end user and for the training coordinators Review Source WR Will R. National Advisor Experience Manager Financial Services Used the software for: 1-2 years ### "Absolutely Thrilled!" March 20, 2024 5.0 Absolutely thrilled with the customer support provided by \[sensitive content hidden\] at Absorb! \[sensitive content hidden\] is knowledgeable, patient, and incredibly helpful. She resolves any issues we have swiftly, making the entire process incredibly smooth. Couldn't be happier with the on-going service we receive from both \[sensitive content hidden\] and the Absorb team. Pros Customer Support has been outstanding and the platform is very easy to use, our users are completely satisfied. Cons Nothing, everything is suited to our needs at this point. Alternatives considered [Axonify](https://www.capterra.com/p/130669/Axonify/) Reason for choosing Absorb LMS Our users were already comfortable with the platform and Absorbs ability to customize was enough for our company, not to mention pricing was more attune to our budget. Review Source AP Arif P. HRBP Learning Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent LMS for integration and data management" April 30, 2024 5.0 Pros Extracting data and records for dashboarding is extremely easy with top notch customer service. Cons Sometimes it can be confusing to navigate the admin interface Review Source SD Shandora D. LMS Admin Information Technology and Services Used the software for: 2+ years ### "Unbeatable" October 25, 2022 5.0 Overall, love my user experience with Absorb. We are able to train internally and externally, compliance, and instructor led trainings. It offers everything our company needs. Pros Overall, I love the ease of use of Absorb. The platform is very user friendly, integrates with everything we need, and has a great user experience. I also appreciate the customer service/tech support team, as well as our CSM and account manager. The company has 24/7 support. I always know someone is there to help when I need it and in a timely manner. Cons Really, I have no cons. It would be nice to have a "bulk" edit feature. Something that would allow me to make the same change to multiple courses at one time. Review Source KG Kimberly G. Learning & Development Specialist Information Technology and Services Used the software for: Less than 6 months ### "Easy, Fluid Implementation; a Game-Changer for Our Company" February 10, 2022 5.0 Pros Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow. Cons I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them. Alternatives considered [Coassemble](https://www.capterra.com/p/148070/eCoach/)[Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for. Review Source VR Verified Reviewer Accessibility Evangelist Information Technology and Services Used the software for: Less than 6 months ### "Easy to Manage and Excellent Support" March 25, 2024 5.0 Pros The Create tool is a handy resource for creating and managing courses with accessibility in mind. It also allows us to update them efficiently. The platform's content management system is flexible and easy to use. We were impressed with the responsiveness and knowledge of the implementation team and support staff. Onboarding was a great experience overall! Cons As with many content management systems, it takes some getting used to. There are nuances that are not easily observed. Training is absolutely required. Review Source Leonard A. Business Analyst Financial Services Used the software for: 1-2 years ### "Easy to use and highly customizable LMS" August 31, 2022 5.0 In an organization where the employee training process is very significant, it is necessary to have a robust tool that facilitates the planning and execution of staff professional improvement courses. This platform offers a very versatile set of tools. Pros I really like that navigating through its functions is very easy. It allows you to design a personalized, interactive and very flexible learning experience. The tracking of participants' progress is very effective and offers very complete reports that provide detailed information for the improvement of the following courses. The electronic signature helps to confirm the fulfillment of the different training stages that are planned. Cons I would like to see more integration options to strengthen corporate learning paths. Review Source CN Christian N. Training and Development Manager Financial Services Used the software for: Less than 6 months ### "The Standard in Learning Management Systems" January 19, 2024 5.0 In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization. Pros Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs. Cons Absorb is not as attractive/visually appealing as some of the other systems on the market. Switched from [Thrive](https://www.capterra.com/p/203407/THRIVE/) Thrive was not meeting our needs - reporting was inaccessible for auditors. Customer service was abysmal. Review Source SP Steven P. Operations and Leadership Trainer Public Safety Used the software for: Less than 6 months ### "Easy to Absord" April 11, 2024 4.0 It's been great the two months I have been using it. Pros The majority of the features are very intuitive to utilize, and our Rep \[sensitive content hidden\] is amazing with the level of support she offers. Cons I think a few features are missing that other LMS systems, like post-hiring day enrollments not tied to another course. Review Source Eunice S. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "Cloud-based learning management system." March 10, 2021 4.0 It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24\*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically. Pros It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently. Cons It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal. Review Source EJ Elsie J. Learning and Development Systems Admin Construction Used the software for: 2+ years ### "Absorb more with Absorb" April 10, 2024 5.0 Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions. Pros Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content. Cons Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that. Review Source Nicolas P. Financial Analyst Financial Services Used the software for: 1-2 years ### "Flexible and very complete LMS" July 8, 2022 5.0 Pros It stands out for its simplicity of use and its pleasant user interface. It offers great flexibility in the design of learning experiences, adapting them to the characteristics of each training process. It has an electronic signature so that participants can demonstrate that they met the requirements of their training process. Integrates seamlessly with any eLearning content library. Cons I consider that this is a platform with a lot of potential, the only thing that I think can be improved is to simplify some processes to make the configuration easier. Review Source Anthony F. Business Development Manager Consumer Goods Used the software for: 1-2 years ### "Robust and easy-to-use learning platform" July 6, 2022 5.0 Pros It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out. Cons So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform. Review Source AB Amira B. Ph.D student E-Learning Used the software for: 1-2 years ### "Extraordinary features!" November 22, 2022 5.0 My overall experience with Absorb LMS is amazing. As a user and a teacher, Absorb LMS organized my task. It provides awesome features that made me gain time and effort, such as tracking participants' attendance and performance. The electronic signature has also personalized the experience for all users and is a unique feature. Though Absorb LMS still needs improvements in some areas, It is still one of the best software I used for E-learning and virtual classroom management. Highly recommended!!!! Pros \* Very easy and friendly to use especially for beginners. \* Absorb LMS is a great software to create and publish a course. \* It tracks the participants' performance and provides reports.\* Very responsive customer service. \* It has an electronic signature. Cons \* Configuration process is a bit difficult for beginners. \* Integration options are limited. \* Reporting service can be tricky sometimes. \* Difficulty in managing blended learning Review Source TW Tameka W. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Absorb LMS Review " February 6, 2024 5.0 My overall experience has been great! I would give them a 95 out of 100. Pros The ease of implementation, dedicated customer service representatives, and mid-range cost. Cons I have struggled with the reporting feature, although you can pay extra for custom reports. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS Docebo was more expensive, and we did not need the additional feature that they offered. Switched from [Crowd Wisdom](https://www.capterra.com/p/234495/Crowd-Wisdom/) There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor. Review Source Similar Products Featured