# Agency Systems Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Agency Systems Software - reviews, pricing plans, popular comparisons to other Insurance products and more.

Source: https://www.capterra.com/p/61775/Agency-Systems/pricing

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# 

 Agency Systems Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Agency Systems

## What is Agency Systems?

Comprehensive P&C Agency Management System. Full insurance accounting, commercial submission system, integrated with Outlook mail and calendar. Simple to learn and use. Comprehensive conversions from other systems and very thorough training and after the sale follow up.

## What is Agency Systems used for?

[Insurance](https://www.capterra.com/insurance-agency-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$185

Per User, Per Month

Free trial  
not available

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Do you work for Agency Systems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.agencysystems.com&name=Agency Systems)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Agency Systems

4.2 (13)

VS.

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting Price

$185

Per User, Per Month

Starting Price

$25

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (13)

Ease Of Use

4.9 (247)

Value For Money

4.5 (8)

Value For Money

4.8 (241)

Customer Service

4.4 (13)

Customer Service

4.8 (227)

## Agency Systems alternatives

[4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting price

$70.00

Per User, Per Month

[4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/)

Starting price

$1000.00

Per User, Per Month

[3.7 (73)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/61775/Agency-Systems/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Insurance Policy Management

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create, administer and manage insurance policies for various customers and insurance lines

Commission Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Document Management

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Contact Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Claims Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Quotes/Estimates

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Agency Systems 8 features

Process of submitting and following up on claims with insurance companies

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Store, manage, and track all electronic documents in a centralized location

Create, administer and manage insurance policies for various customers and insurance lines

Businesses operating within the life and health insurance sectors

Specialized for companies in property and casualty (P&C) insurance sector

Generate quotes or estimates for customers

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.5 (8)

Basic

$185.00

Per User,Per Month

Value for money

4.5 (8)

4.5

Based on 8 reviews

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## Support, customer service and training options

Customer Service

4.4 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (13)

4.4

Based on 13 reviews

## User reviews

Overall rating

4.2

Based on 13 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

CD

Curran D.

CEO

Insurance

### "Hotel California. Once you enter you can never leave "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 29, 2024

Pros

Its cheap. That is the best thing I can say, but you pay a price for the low cost.

Cons

Made the decision to switch to a more modern system. Needed Agency Systems to send some files to do so, and they flat out refused. Told me that since we were switching that they were not obligated to help. I have never had a less professional interaction. Since Agency Systems' API cannot connect with any other management system, I am completely stuck. Run, do not walk, away from this system. It operates like something made in 2002.

Switched from

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sudona B.

Commercial Account Manager

Insurance

### "Agency systems is easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2023

I have been working with Agency systems for almost a year and love it.

Pros

Whenever I run into a problem which is normally my input error. There is always a way to fix it.

Cons

I wish it was easier to verify policy coverages for certificates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

Wendy P.

Agent/Office Manager

Insurance

### "Thanks \[SENSITIVE CONTENT\]you were very helpful!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 7, 2022

Pros

where you are able to key Client payments and print an end of day report

Cons

That you have to spell out the entire name exactly spelt & they are not listed alphabetically

Switched from

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

New \[SENSITIVE CONTENT\] that already used Agency Systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Sheryl W.

Accounting Manager

Insurance

### "I would recommend Agency Systems for their excellent customer service and ease of use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2022

The informational forms and documents that can be generated within the system is a great help.

Pros

Ease of navigating throughout the system.

Cons

I can not think of anything at this time that I am not pleased with.

Switched from

[Applied TAM](https://www.capterra.com/p/212588/Applied-TAM/)

Applied kept increasing their cost. The cost per user was extremely costly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Judie V.

CFO

Insurance

### "\[SENSITIVE CONTENT\] by Agency Systems does more than you think"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2022

They are very helpful and responsive. They encourage customer input and are excited to deliver (and send personal messages when a request has been completed). Customer service is very high quality and quick to respond. We have never gone more than a couple hours without a call back. And sometimes within minutes of submitting an email tech request.

Pros

We are a full service agency with Commercial lines Benefits and P&C. We have been able to utilize Newton by Agency Systems to cover nearly all of our idiosyncrasies. They are continually upgrading their capabilities like AMI and those enhancements are so integral to our growth.

Cons

It would be nice if AMI Messaging could be user defined and not hard coded. The user defined reports would be a great feature to incorporate in the AMI messaging. It would allow better user defined groups to send messages to.

Reasons for choosing Agency Systems

Price mainly. The other systems seemed too overwhelming to have staff trained. Newton was so much more user friendly. Vertifore did not integrate benefits policies easily on one client record, benefits policies seemed to be an after thought add on. Applied Systems was just too much, too much. I don't even know where to begin with that. Maybe if you have an entire IT staff dedicated to training and maintaining, but it was not for a small agency at all. We have used Newton since 2014, we have over 2000 customers and it does the job just great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeff B.

Operations Manager

Insurance

### "Customer Service by \[SENSITIVE CONTENT\] is awesom"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2022

I want to express my gratitude for the help we have received from \[SENSITIVE CONTENT\]. He has gone above and beyond in helping with the Domain change for our software. He has been extremely patient and knowledgeable to correct issues when we did our domain change. He helped facilitate that move and is great with his response time and solutions for any issue we have had. He coordinates well with other departments within Agency Systems to resolve issues that are not directly related to his responsibilities. I think he deserves a raise. In my 35 year career I have only written this type of letter to three other vendors. Her really is doing a great job!!

Pros

Not writing to evaluate the product but to praise \[SENSITIVE CONTENT\] as a service provider for Agency Systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Cathy S.

Agent

Insurance

### "Agency Systems "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2021

Pros

This product is one that we have found to be very suitable to our independent agency. The support team for this system is second to NONE! They are helpful, timely and put help in language that those of us who are the users of the program.

Cons

The billing portion of the program us my least favorite.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WG

William G.

Owner

Insurance

### "great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2021

The service is outstanding from \[SENSITIVE CONTENT\]

Pros

everything was great. i use \[SENSITIVE CONTENT\] every time

Cons

i have nothing negative to say about the service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Denise W.

Accountant

Insurance

### "Great Expericence"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2021

Pros

Accounting, Commission, AP & AR and most of all the support.

Cons

Not really, if anything maybe some of the reports.

Reasons for choosing Agency Systems

Not sure, I wasn't employed when it was purchased

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tim S.

President

Insurance

### "Newton Agency Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2016

My experience has been awesome. Love all of there support from the owner to the newest employee. I strongly recommend you look 2 or 3 times at Newton they deserve the time it's the right choice if your looking for ease, simplicity and overall agency oversight.

Pros

Ease of operation, learning curve for new hires, cost, support,.

Cons

None yet I've been using it for 3 years give me more time to fault it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/61775/Agency-Systems/reviews/)

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