Who Uses This Software?

Equipment and facility maintenance management at manufacturing plants, industrial & commercial facilities, public utilities (water treatment, water supply, power generation), etc.


Average Ratings

14 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

Vendor Details

  • SMGlobal
  • www.smglobal.com
  • Founded 2002
  • United States

About FastMaint

FastMaint CMMS is maintenance management software for utilities, manufacturing plants, industrial & commercial facilities. Available in single user/ networked/ web editions. Suitable for small to mid-size maintenance teams. Runs on your server/ computers, not a hosted solution - so no monthly fees. Try web demo/ download a 30-day trial. For Microsoft Windows only. From $995 (one time license cost).


FastMaint Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

FastMaint Reviews

FastMaint CMMS Review

Feb 23, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best. It is easy to track costs on each piece of equipment, as well as downtime.

Cons: Really, the only complaint I have is the number of steps it takes to print work orders. I would like to see one-click printing.

Recommendations to other buyers: I would say give this a try, and you will not be disappointed. Be sure and try the reports.

review

Sep 12, 2011
2/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Pros: The program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red.

Cons: The process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer.

Overall: OK for a few dozen items of inventory, but we have hundreds!

Vendor Response

by SMGlobal on September 12, 2011

Thank you for the feedback. Please note that this review is for a very old version of the software (the current version is 5.4). Some of the concerns have been addressed in newer versions of the product.

BNTCL - E&M Department

Sep 06, 2011
2/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Pros: - The software is easy to upgrade
- The ability to email my PO to purchasing

Cons: - The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task.
- The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing.

Overall: The package is good but can be upgraded is some areas.

software

Aug 03, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use lots of features

Cons: none that I have found yet

Overall: Would definetly recommend

PM software review

Jun 28, 2011
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Pros: Easy to setup and use and tracks all of the important information

Cons: I would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list.

Overall: I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable.

Vendor Response

by SMGlobal on June 28, 2011

Preston thank you very much for the positive feedback! I would like to mention that from version 5.4 you can see work orders on the main screen for periods that you specify, not just for a two week period. For the version you have, you can use the work order history report to see work orders for different periods.

FastMaint for a large farm/ranch

Jun 14, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Considering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming.

Cons: We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.

Overall: I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks.

FastMaint Professional V5.3.1

Jan 11, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to install and setup for multi-users.

Intuitive screens for data input.

Very simple to operate and use.

Superb reporting templates built in as standard.

Cons: Haven't found any yet !!

Overall: I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance.

Fast Maintenance

Apr 05, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Very easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short.
Fast Maintenance emails out user tips on a regular basis which is a really nice feature.

Cons: It would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed.
Email notification of pending work orders would be a useful addition.
The documentation is quite good but a few more detailed examples would be helpful.

Overall: A nice easy to use package that has a host of useful features and seems to be bug free.
I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn.
Keep up the good customer support as this is great product.

FastMaint, SM Global

Mar 31, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Inexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely.

Cons: Like any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied.

Overall: So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price.

FastMaint Review

Oct 14, 2009
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy install and user friendly

Cons: A few program issues:
1. reset button
2. program hangs when exiting

Overall: I don't have recommendations since I don't use the product regularly.

Excellent!

Jul 14, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Handles breakdowns and routine tasks.
Excellent spares handling and purchase.
Support fraction of parts.
Supports special characters for different languages.
Good cost control.

Cons: Long overdue workorders don¿¿t stay on workorder list. Have to check them via the task listing.

Overall: Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring.

Highly Recommended.

Excellent CMMS Choice For Our Company

Jul 10, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: One of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality.

I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs

Cons: None that I have found.

Overall: Five out of Five Stars

Good. For multiple user access through a browser off the shelf, it's a fairly economical.

Aug 26, 2008
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Has good structure & program organization.

Cons: Different screens required to drill down & then having to back out (quit) to go back and drill down into another.

Overall: Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment.

Very good for the buck invested.

Aug 13, 2008
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: Easy to use straight to the point and not too fuzzy.

Cons: You can not add DWG files to the parts.

Overall: Very good for the buck invested.