# FastMaint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FastMaint the right CMMS solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61779/FastMaint/reviews --- FastMaint 4.1 (28) [View alternatives](https://www.capterra.com/p/61779/FastMaint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Reviews of FastMaint Ease of use 4.3 Customer Service 4.1 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAVID S. Engineering Manager Food Production Used the software for: 6-12 months ### "very good simple to use" February 28, 2018 5.0 To show that you are in compliance and that all equipment is being mainlined correctly Pros easy to use and expandable ,easy to print out work orders. also easy to change any works orders simple to customize. Cons having not used any other software for this job i cannot compare. but may be the custom fields could be better to give you more flexibility. Review Source JL John L. Equipment And Buildings Director Mining & Metals Used the software for: 2+ years ### "Great product " August 22, 2025 4.0 Overall, it’s been beneficial, and the ease of use allows multiple people to learn in a short period of time Pros Value the cost factor were very good with the experience and ease use. Anyone can use it without extensive training Cons Anticipated a little more input from customer support. Phone calls or emails on a regular basis to check in to see if any improvements were needed Alternatives considered [GarageKeeper](https://www.capterra.com/p/61569/GarageKeeper/) Reason for choosing FastMaint Price and ease of use. Very simple to input information very simple to retrieve information. Review Source Response from SMGlobal August 25, 2025 John thank you for your very positive review of FastMaint. Glad to know that it has been working well for you. Thanks for your suggestion on collecting feedback regularly. In the meantime, you can always email us any feedback or suggestions for improvements. Also on the program welcome popup screen, you can click on the link "Share Your Feedback". Thank you once again for taking the time to leave a review. DD Damian D. Facilities Coordinator Hospitality Used the software for: Less than 6 months ### "FastMaint Review D. Dube" August 18, 2025 3.0 FastMaint software is user friendly for someone who understands the program. there are a lot of features for you track your work request and provide update to the requesters. Pros It's a very detail app for tracking work request, producing reports, updating requestor with a platform for commenting assigning people to various task with time date and cost. Cons uploading of photos, the options of viewing the photo as per a report style is not there. Also closed work request should be filtered in a closed folder. Review Source Response from SMGlobal August 19, 2025 Damian thanks for your feedback. Glad you like the user friendliness of FastMaint and the many features! I believe you have FastMaint Professional. While it does not have an option to upload photos you can insert photos from local shared folders and have them printed in reports. If you hover the mouse over the image icons in the toolbar in the Comments or Instructions fields you should see a tooltip with 'Insert Image' on one of the buttons. Thanks for you suggestion on also filtering work requests by Completed status. Currently FastMaint Professional supports filtering by Requested/ Assigned/ Canceled status. With FastMaint Web or Cloud you will be able to upload and insert photos as well as filter work requests by any status. DA Dario A. Manufacturing Engineer Construction Used the software for: Less than 6 months ### "fastMaint User" November 9, 2023 4.0 Fast and easy to run, use and teach others. Pros Easy to use, downloading and uploading data, stats page, well organised layout and reporting. Cons Could be similar user interface like windows. Alternatives considered [MEX Maintenance](https://www.capterra.com/p/56749/MEX/) Reason for choosing FastMaint Pricing, ease of use, data management, used before. Review Source LZ Lyle Z. Control Systems Programmer Utilities Used the software for: Less than 6 months ### "Easy to use software" December 18, 2019 4.0 We need a replace to get us up and running in short order and FastMaint has done that. Pros Its easy to use, lots of tool tips. Help content is well written and useful. Has most of the features you need or want. Doesn't take a lot of time to learn the program functions. Import works well with CSV files. Cons Search options could be better, like those for custom fields. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing FastMaint Don't like the cloud or monthly cost of other products. Like the windows interface for simplicity and ease of use. Review Source Response from SMGlobal December 19, 2019 Lyle thank you very much for your positive review of FastMaint. Glad to know that you have found FastMaint very useful and easy to use with good Help content. Thanks for your suggestion to also support the search feature on user defined fields (custom fields). Will look at adding this in future. MT Mathew T. Chief of Operations Commercial Real Estate Used the software for: 2+ years ### "FastMaint - Simple and robust" August 18, 2025 5.0 I use the desktop version rather than the on-line version. I feel this keeps my data secure and crash proof. I have used FastMaint for over 20 years in different large commercial properties. I have been able to depend on this product which is infinitely expandable. Pros FastMaint is very easy to use and easy to train my staff on it's use. I like that I have the choice of web-based or desktop based. Cons I have nothing negative to say. The product has never crashed and I've never had to rebuild the database - unlike another CMMS product I won't mention. Review Source Response from SMGlobal August 19, 2025 Mathew thank you so much for your very positive review. I am so glad that FastMaint is still able to meet your needs over so many years! Appreciate you being a loyal customer and recommending it at your different workplaces. oP oscar P. Maintenance Supervisor Food Production Used the software for: 2+ years ### "Good program but room for improvement " October 5, 2022 4.0 i like fastmaint, lately it has been doing some strange things. assigning work orders to people that were never or have never been assigned, printing double pms and the tasks are being doubled and adding equipment randomly. i assume its just a bug in the program, but who knows Pros it was easy to set up fast maint and is easy to use and has many features Cons it is time consuming when confirming PMs/work orders. if a person different than the one assigned completes the pm then it can take a lot of extra time/steps to get this done. it would be nice if i could pull up a "packet" and input time and person/persons that completed it as a collective whole as opposed to going into each work order and doing it. if it is one its not so bad but when i have to deal with 200 work orders and change time or people on 25% of them it really takes away from primary duties Reason for choosing FastMaint cost, as a smaller company the cost for the other programs was to much Review Source Response from SMGlobal October 6, 2022 Oscar thank you for your feedback. Glad to know that you have found FastMaint easy to use and with many features. Thanks for your suggestion to support a batch update of work order time for different technicians. Not sure if you have tried out the Fast Feedback feature in FastMaint which can speed up your work order updates. However, please do get in touch with us regards the strange things you experienced so that we can investigate further. CG Cane G. Director Engineering & IT Consumer Goods Used the software for: 2+ years ### "review" October 5, 2022 2.0 in support of revitalizing company reliability program, Fast Maint is better than traditional manual management methods/tools Pros low cost, basic functionality, readily available Cons report functions too clunky, user friendliness overall Review Source Response from SMGlobal October 6, 2022 Cane thank you for your feedback. Glad to know that you have found using FastMaint better than manual methods. Please could you get in touch with us to let us know where you feel we could improve in terms of the user interface and support. By the way, you may find the Web & Cloud editions offer a better more modern interface than the traditional desktop interface of the Professional edition that you currently have. mW mark W. asst dir Publishing Used the software for: 2+ years ### "Good entry level CMMS" August 29, 2019 4.0 Helps us manage assets, and assign Preventative Maintenance tasks Pros Ease of use and easy setup, low cost, can run on the network Cons Does not have all the features needed for a complete CMMS Review Source Response from SMGlobal August 30, 2019 Mark thanks for your review. Glad to know that you like FastMaint and are finding it useful to manage your preventive maintenance. Please do contact us if you want to try out our next level up FastMaint Web/ Cloud editions if you want additional features. KG Kenneth G. Head Operator Water Recovery Plant Environmental Services Used the software for: 2+ years ### "I have ben using FastMaint for about 10rys and Dolike this programe" February 28, 2018 4.0 Pros Keeping all my task on schedule, keep all vendor INFO in one place, inventory of stock parts, ability to look back on equipment maintenance records, Work order printed out daily, Cons 1.I could type in a task search and just a work order date for unplaned task (can add date that way anymore)2. would like some example . work order layouts to customize for print outs. Auto spell check. Review Source TL Trent L. Network Administrator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Easy to maintain" July 20, 2018 5.0 Super helpful tech support when needed. Pros On the admin side, it’s a dream to update and maintain. Cons Nothing. It does what it says, and says what it does. Review Source MH Mick H. Engineering Supervisor Used the software for: 2+ years ### "Excellent software, it has made a definite impact on the day to day running of my department." February 28, 2018 5.0 Pros Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements. Cons Genuine 5 star software which means i am struggling to find fault with it, more user profiles as standard would be nice but we manage with 5. Review Source FR Farshid R. Maintenance Supervisor Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Good CMMS Program" September 9, 2019 4.0 I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well. Pros Some very good nifty features. I have used Maximo and EAM and this definitely holds up. The "work request" feature is amazing, ability to create and edit work requests through email is very helpful. Cons The search features requires some work. Searching for work orders, equipment and parts can be broadened. Review Source Response from SMGlobal September 10, 2019 Farshid thank you for your good review of FastMaint. Glad to know that FastMaint compares favorably with other well known CMMS programs you have used before! We will look at broadening the search features as you suggested. RN Richard N. Equipment Maintenance Manager Used the software for: ### "Fast Maintenance" April 6, 2010 4.0 A nice easy to use package that has a host of useful features and seems to be bug free. I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn. Keep up the good customer support as this is great product. Pros Very easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short. Fast Maintenance emails out user tips on a regular basis which is a really nice feature. Cons It would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed. Email notification of pending work orders would be a useful addition. The documentation is quite good but a few more detailed examples would be helpful. Review Source GC Gordon C. Owner Used the software for: ### "FastMaint for a large farm/ranch" June 14, 2011 5.0 I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks. Pros Considering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming. Cons We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex. Review Source PS Preston S. Maintenance Manager Used the software for: 2+ years ### "FastMaint CMMS Review" February 23, 2015 4.5 Pros Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best. It is easy to track costs on each piece of equipment, as well as downtime. Cons Really, the only complaint I have is the number of steps it takes to print work orders. I would like to see one-click printing. Review Source DW David W. Maintenance Supervisor Used the software for: ### "FastMaint, SM Global" March 31, 2010 4.0 So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price. Pros Inexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely. Cons Like any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied. Review Source aT arjay T. biomedical engineer Hospital & Health Care Used the software for: Less than 6 months ### "azhar hospital BME-CMMS" December 11, 2019 5.0 i can easily calculate and mange time for work orders and daily task Pros user friendly help me most to manage my time scheduling preventive maintenance Cons easy to use . Review Source Response from SMGlobal December 12, 2019 Arjay thank you very much for your review. Glad to know that you find FastMaint CMMS very user friendly and helpful in scheduling your preventive maintenance. MW Mike W. Maintenance Manager Used the software for: ### "review" September 12, 2011 2.0 OK for a few dozen items of inventory, but we have hundreds! Pros The program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red. Cons The process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer. Review Source Response from SMGlobal September 12, 2011 Thank you for the feedback. Please note that this review is for a very old version of the software (the current version is 5.4). Some of the concerns have been addressed in newer versions of the product. PS Preston S. Maintenance Manager Used the software for: ### "PM software review" June 28, 2011 4.0 I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable. Pros Easy to setup and use and tracks all of the important information Cons I would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list. Review Source Response from SMGlobal June 28, 2011 Preston thank you very much for the positive feedback! I would like to mention that from version 5.4 you can see work orders on the main screen for periods that you specify, not just for a two week period. For the version you have, you can use the work order history report to see work orders for different periods. CS Craig S. Maintenance Director Used the software for: ### "Excellent CMMS Choice For Our Company" July 10, 2009 5.0 Five out of Five Stars Pros One of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality. I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs Cons None that I have found. Review Source LH Leif H. Maintenance Manager Used the software for: ### "Excellent!" July 14, 2009 4.0 Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring. Highly Recommended. Pros Handles breakdowns and routine tasks. Excellent spares handling and purchase. Support fraction of parts. Supports special characters for different languages. Good cost control. Cons Long overdue workorders don t stay on workorder list. Have to check them via the task listing. Review Source MH Mark H. Production Engineer Used the software for: ### "FastMaint Professional V5.3.1" January 11, 2011 5.0 I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance. Pros Very easy to install and setup for multi-users. Intuitive screens for data input. Very simple to operate and use. Superb reporting templates built in as standard. Cons Haven't found any yet !! Review Source ML Mitchell L. Engineering & Maintenance Superintendent Used the software for: ### "BNTCL - E&M Department" September 6, 2011 2.0 The package is good but can be upgraded is some areas. Pros \- The software is easy to upgrade - The ability to email my PO to purchasing Cons \- The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task. - The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing. Review Source JC John C. Network Administrator Used the software for: ### "Good. For multiple user access through a browser off the shelf, it's a fairly economical." August 26, 2008 4.0 Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment. Pros Has good structure & program organization. Cons Different screens required to drill down & then having to back out (quit) to go back and drill down into another. Review Source Similar Products Featured