# CaterTrax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CaterTrax Software - reviews, pricing plans, popular comparisons to other Catering products and more. Source: https://www.capterra.com/p/6182/CaterTrax --- # CaterTrax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CaterTrax ## What is CaterTrax? Over 20,000 non-commercial foodservice providers in industries like higher education, business, and healthcare choose CaterTrax's web-based solutions to streamline catering, floor stock, and take-out. CaterTrax helps in-house operations and large enterprises support their unique brand of hospitality with mobile-friendly websites and powerful production management. CaterTrax provides clients and partners with configurable solutions, 24/7 support, menu services, and accessible ongoing training. ## What is CaterTrax used for? [Catering](https://www.capterra.com/catering-software/) Top alternative Featured Overall rating Based on 128 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $150 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaterTrax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.catertrax.com&name=CaterTrax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaterTrax 4.6 (128) VS. [4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting Price $150 Per Feature Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (128) Ease Of Use 4.8 (45) Value For Money 4.6 (105) Value For Money 4.8 (42) Customer Service 4.8 (119) Customer Service 4.9 (43) ## CaterTrax alternatives [4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,122)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (110)](https://www.capterra.com/p/2280/Caterease/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/6182/CaterTrax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Banquet Management Coordinate food and beverage delivery for events. Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Contract/License Management Track, store, and access client contracts or licenses Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. CaterTrax 23 features Coordinate food and beverage delivery for events. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Electronically collect payments for goods or services Schedule and manage the logistics of activities and other gatherings Software designed for caterers and catering businesses. Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Features 4.4 (128) 4.4 Based on 128 reviews ## Pricing Value for money 4.6 (105) Basic $150.00 Per Feature, Value for money 4.6 (105) 4.6 Based on 105 reviews ## Support, customer service and training options Customer Service 4.8 (119) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (119) 4.8 Based on 119 reviews ## User reviews Overall rating 4.6 Based on 128 reviews Filter by rating 5(89) 4(33) 3(4) 2(2) 1(0) Mentioned topic Sorted by most recent EE Erika E. Catering Manager Food & Beverages ### "accessible " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 10, 2021 Pros I love that I can use this software from anywhere. I can easily track messages for clients and there is always record of it. Cons What I like the least is that sometimes my webpage needs minor changes like verbiage and I have to submit a full ticket for something I could just have done quickly if able to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. Solutions Architect Food & Beverages ### "The Complete package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2021 Great customer support, steady product improvement. i never have a problem with setup Pros It covers every aspect of catering except "slicing the Cake", including room scheduling, billing, production, and custtomer feedback Cons Being web-enabled it requires a URL on client systems that is occasionally challenged. Catertrax has an IT department ready to discuss and explain all their security protocols, but soame I.T. departments have predecided conceptions Reasons for choosing CaterTrax product quality and comprehensiveness - they are here to solve my problems, whih they do proactively Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lynn R. Controller Hospital & Health Care ### "Managing Multiple Locations for Nutrition Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 22, 2021 I've had a good experience overall with CaterTrax. I use it daily to check room status, assist customers with placing orders. I pull reports weekly and monthly to do financial reporting, I'm able to provide source documents for floor stock, catering, Café to You sales to our client accounting team. Pros CaterTrax allows me to manage catering functions, floor stock and room reservations for 12 locations. Our team can easily access and process orders, print reports for staff and track sales. It's user friendly for our department staff and customers (unit clerks, nursing, secretaries). I can also provide monthly detailed reports to our client. They've made updates to their platform and graphics which look nice. Cons At times users struggle with password re-sets and client It single sign on/security. CaterTrax has improved this process and users can now re-set their own passwords via link. Adding a new Admin User has become more tedious as it has to go through Sodexo, which can be challenging when there are client Admin Users. I'd like to be able to print an invoice from an order that says "Invoice" on it to send to catering clients. Reasons for choosing CaterTrax Sodexo affiliation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Claudine T. Facilitator Hospital & Health Care ### "Easy to use Catering software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2020 I use this product daily o keep track of catering orders and room reservation orders Pros I like that users can put their own orders in for themselves. I just need to confirm or deny and modify things if needed. Cons From an administarive point of view, I have not had many problems. The only thing I could think of is a way to search for a catering order by the name of the order instead of just being able to do it with the catering number or customer name. Sometimes when people want an order repeated it is easier to duplicate the order, but with roles contanlty changing, it is hard to look up an order without knowing who put it in last or when it was put in. With at least 20 orders in per day, it is time consuming to look for said orders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jacob K. Associate Director of Development Fund-Raising ### "CaterTrax Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 28, 2020 Overall CaterTrax is a great resource for companies looking to simplify meal catering. Pros I love using CaterTrax when ordering lunch for the team. I am able to log into CaterTrax and order it from my desk computer - super convenient! Cons The web page can take a little while to get used to as it's not overly user friendly. For someone unfamiliar with CaterTrax it can feel overwhelming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Food & Beverages ### "CaterTrax to run your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2020 It is an excellent tool, definitely an asset to my business and definitely recommend this app!! Pros I love how easy it is to manage your orders, duplicate them if needed, track your kitchen progress and also support your financials. Cons For the time being I’m really happy with the cost-benefit relationship but can’t wait to ser what will be coming in next releases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Toni R. Catering Supervisor Food & Beverages ### "Way to go Catertrax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2020 AWESOME overall experience with Catertrax as far as keeping our customers happy, they love the fact that they can always look at their past orders. Pros I love this software! It makes my job so much easier, it's very user friendly for our customers & it doesn't take a rocket scientist to figure it out. Cons The only thing I dislike about the software is having to log in every single time. At one time we used to be able to save our login information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Shelly K. Owner Food & Beverages ### "Inventory Helper" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2020 Catertrax helped our company all get on the same page with inventory needs. Pros We have always struggled with keeping our inventory up to date. It’s time consuming and often people mess it up. But this makes it so much easier. It’s one platform that the front of house and back of house can use in unison. Cons It was a little tricky getting the used the app. After talking with support we were able to get it all figured out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bonnie T. General Manager Food & Beverages ### "Catertrax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2020 Pros Very easy to work with, easy to self teach, easy to create duplicate events quickly Cons I wish that I could change menus easily. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Fund Accounting and Operations Intern Events Services ### "CaterTrax Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 22, 2019 Overall, I am able to easily order what I need for my events seamlessly. Pros What I like most about this software is the extremely comprehensive set up of the website. You are able to login and everything is categorized to your benefit. You are also able to review what is in your cart and the price while still added things on to your order so you know total cost. Cons What I like least about this software are the glitches they are always seeming to have. I am constantly being prompted to try a different username/password combination when I know exactly what it is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/6182/CaterTrax/reviews/) Popular comparisons [HoneyCart vs CaterTrax](https://www.capterra.com/compare/6182-189069/CaterTrax-vs-HoneyCart)[Nowsta vs CaterTrax](https://www.capterra.com/compare/6182-172778/CaterTrax-vs-Nowsta)[Tripleseat vs CaterTrax](https://www.capterra.com/compare/6182-118047/CaterTrax-vs-Tripleseat)[Connecteam vs CaterTrax](https://www.capterra.com/compare/6182-153140/CaterTrax-vs-Connecteam) [Total Party Planner vs CaterTrax](https://www.capterra.com/compare/2278-6182/Total-Party-Planner-vs-CaterTrax)[Caterease vs CaterTrax](https://www.capterra.com/compare/2280-6182/Caterease-vs-CaterTrax)[Deputy vs CaterTrax](https://www.capterra.com/compare/6182-167811/CaterTrax-vs-Deputy)[Curate vs CaterTrax](https://www.capterra.com/compare/6182-174139/CaterTrax-vs-Curate)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)