# Best LiveChat Alternatives 2026 | Capterra

> Looking for alternatives to LiveChat? Find out how LiveChat stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/62194/LiveChat/alternatives/?utmsource=slatehq.com

---

# Alternatives to LiveChat

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/62194/LiveChat/)

Tabset anchor

## Top LiveChat Alternatives

LiveChat

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.5

Value for Money

4.5

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4086)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Ease of Use

4.0

Customer Service

4.1

Features

4.2

Value for Money

4.0

* * *

Starting from:

$14/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.3 (6983)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ease of Use

4.2

Customer Service

4.1

Features

4.3

Value for Money

4.3

Tabset anchor

All LiveChat Alternatives

At a Glance

Top Alternatives for LiveChat

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Salesforce Starter](#product_0d6fd356-2740-42df-8f85-a8a300d96a27)
-   [Zoho CRM](#product_2143ac98-b65c-4bb1-ae6b-a6d200b7a22f)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

Tabset anchor

by QualityUnit

[4.7 (1787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Compare

Tabset anchor

by Freshworks

[4.5 (3463)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

## [Slack](https://www.capterra.com/p/135003/Slack/)

by Slack

[4.7 (24151)](https://www.capterra.com/p/135003/Slack/reviews/)

Bring your people, applications and data into one platform where AI and automation can help employees be their most productive [Learn more about Slack](https://www.capterra.com/p/135003/Slack/)

Compare

Tabset anchor

## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

Compare

Tabset anchor

## [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

by Bitrix

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Compare

Tabset anchor

## [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Compare

Tabset anchor

## [Intercom](https://www.capterra.com/p/134347/Intercom/)

by Fin

[4.5 (1134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

Compare

Tabset anchor

## [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

## [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

by EngageBay

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Compare

Tabset anchor

## [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

by HubSpot

[4.5 (4473)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. [Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Compare

Tabset anchor

## [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

by Pipedrive

[4.5 (3057)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Compare

Tabset anchor

## [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

by HubSpot

[4.4 (190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

Compare

Software Found In

-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Online CRM Software](https://www.capterra.com/online-crm-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Customer Success Software](https://www.capterra.com/customer-success-software/)
-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)