--- title: "LiveChat Pricing 2026 | Capterra" description: "Learn more about LiveChat pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/62194/LiveChat/pricing/" page_type: "pricing" language: "en" --- # LiveChat Pricing - Overall rating: 4.6 out of 5 from [1,727 reviews](https://www.capterra.com/p/62194/LiveChat/reviews/) - Starting at $25.00 per month - Free trial: Available - Free version: Not available - Credit card required: No --- ## How much does LiveChat cost? LiveChat has **4 different plans**. The pricing **starts at $25 per user per month**. ### Starter - Price: $25.00 - Billing: Per User, Per Month #### Starter plan includes: - One Assistant - Website - Apps - Direct Chat Link - Facebook Messenger - up to 100 visitors - Multiple website support - Applications - Inactivity message - Customer details - Agent rating - Transfers ### Team - Price: $59.00 - Billing: Per User, Per Month #### Team plan includes: - SMS - Canned responses - Private canned responses - Canned response suggestions - Custom customer segments - Chat tagging - File sharing - Routing rules based on URL - Automated tags - LiveChat Dashboard - Chat statistics - Tags usage ### Business - Price: $89.00 - Billing: Per User, Per Month #### Business plan includes: - Tag suggestions - Text enhancement - Chat summary - Apple Messages for Business - Routing rules based on geolocation - Chat takeover - Work scheduler - Agent activity - Agent performance - Chat duration - Chat response - On-demand reporting ### Enterprise - Price: Custom Quote - Billing: Per User, Per Month #### Enterprise plan includes: - Beta sentiment analysis - White label - Audit log - Security assistance - HIPAA Compliance - Single Sign-On (SSO) ready - Product training - Software engineer support - Legal assistance - Alternative payment terms - Key Account Manager --- ## Is LiveChat worth the price? ### Value for Money - Overall rating: 4.5 out of 5 - Good or excellent value for money: 88% AI summary based on 179 value-for-money rating reviews: Some users report that LiveChat offers good value for money, especially considering its features and integrations. They find the software affordable and effective for engaging customers across multiple channels. However, some reviewers feel that LiveChat is expensive compared to other chat support tools, especially for small businesses or those needing multiple agents. #### Rating breakdown - Ease of use: 4.6 - Customer service: 4.6 - Features: 4.5 - Ease of deployment: 4.5 - Likelihood to recommend: 80% Based on 1,727 total LiveChat reviews. --- ## How does LiveChat compare to other alternatives? LiveChat's $25 per user per month starting price is in the mid-range compared to its best alternatives; alternatives start between $8.75 and $55. LiveChat pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | LiveChat — 4.6 out of 5 ([1,727 reviews](https://www.capterra.com/p/62194/LiveChat/reviews/)) | 4 plans | $25.00 /user/mo | Not available | Available | 4.5 | | [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 ([24,198 reviews](https://www.capterra.com/p/135003/Slack/reviews/)) | 4 plans | $8.75 /user/mo | Available | Available | 4.5 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,788 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,473 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | --- ## What reviewers say about LiveChat's pricing ### What they like - **LiveChat offers good value for money** Especially considering its features and integrations. They find the software affordable and effective for engaging customers across multiple channels. - **The 30-day free trial** Which allows them to test the product before committing. Users think the pricing is reasonable for the quality and benefits provided, though some note that it can be a bit high for small businesses. - **The software is simple** Efficient, and fulfills their live chat needs, making it a worthwhile investment. ### What holds them back - **LiveChat is expensive compared to other chat support tools** Especially for small businesses or those needing multiple agents. They indicate that the cost can be a burden, and some features require additional payments. - **The pricing structure** Which charges per agent, can become costly for larger teams. Some reviewers also note that there are cheaper alternatives available that offer similar functionalities. ## Price & value in reviewers' words * * * 5 out of 5 stars > "My experience, not including the price hike, has been exceptional." Reviewer: Angela V. Role: Owner * * * 5 out of 5 stars > "I foun it: simple\* helpful\* useful\*cheaper\* good" Reviewer: Verified Reviewer Role: teacher * * * 1 out of 5 stars > "On top of that, their service is way overpriced for what they offer." Reviewer: Robert E. Role: Administration * * * 5 out of 5 stars > "Pricing, it is too expensive when compared with new solutions that provided chat solutions" Reviewer: Verified Reviewer Role: Founder [Check all reviews](https://www.capterra.com/p/62194/LiveChat/reviews/)