Laserfiche

Laserfiche

4.5 / 5 13 reviews

Who Uses This Software?

Government Higher Education Financial Services K-12 Education Healthcare Oil & Gas Manufacturing


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/one-time
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Laserfiche
  • www.laserfiche.com
  • Founded 1987
  • United States

About Laserfiche

Since 1987, Laserfiche Enterprise Content Management software has been trusted by more than 35,000 organizations worldwide to manage, secure and share information. As a privately-held company based in California, Laserfiche develops solutions for capture, workflow, forms, e-signatures and case management that help organizations drive business valueand make timely, informed decisions.


Laserfiche Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

Laserfiche Reviews Recently Reviewed!

Laserfiche is a very solid product for document storage. Lots of capability.

Nov 09, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Highly configurable suite of products. Plenty of support in the community. The company updates and improves the software annually. Very strong user conference each year.

Cons: Some modules are costly and depending on the size of your organization, price my preclude some of the capability.

Great document management for an end user

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.

Cons: There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.

Does the job as intended

Aug 08, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Work flow and transfer to the appropriate departments. Being able to create workflows. OCR and its capability to scan documents.

Cons: Not having the capacity to work with our existing software (ie: Spectra); would be ideal if we didn't have to export and create a .csv file so this data can be integrated to our software.

Awesome Record Keeping Software

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I work for an organization that uses Laserfiche daily. I find it intuitive and easy to use for both scanning documents and recalling them later. The ability to connect with existing software to create workflows is an ongoing process that makes pen and paper tasks much more digital and streamlined.

Excellent software !

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It helps in the managing of document and it provides solutions to the problems .

Cons: i don't think so .

Overall: It was a excellent software and after using it became useful to me and my company. This software is very important for a company to manage their documents or records .

Document management !

Aug 08, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: My experience after using this software was very good because it contains useful aspects and better guide lines !

Excellent software

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: -user friendly
- Helpful for organization
-free trial

Cons: i haven't observed any

Overall: I used the software and i have found it very useful. Lasefiche has basically, mastered the art of providing solutions to their clients.

Recommendations to other buyers: no

Flexible software that works in any vertical market

Jan 08, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: The flexibility, ease of use, familiar windows explorer type interface, and strong workflow tools allows Laserfiche to excel in any vertical market. We have installations in Manufacturing, Financial, Medical, Insurance, and Government. These installations range from 2 users to above 75 users with varying software skill levels from novice to expert and all of the users are able to hit the ground running with minimal training.

Laserfiche: A Record Manager's Best Friend

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I started looking at document management systems to get our records management problems under control, Laserfiche had the easiest, most user-friendly system I could find to implement. With little IT support and awesome Laserfiche support, I was able to get Laserfiche, Records Management Edition, up and running, helping our organization with records management and compliance issues. Laserfiche continues to expand its functionality and is a robust system and deserves a deeper look for anyone comparing systems.

"Run Smarter" - More than just a tagline!

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Laserfiche for almost five years, and we continue find areas where our agency (Law Enforcement) can put it to good use. For the end user, Laserfiche is very simple to use, with our typical user up and running in about twenty minutes. The solution is completely customizable to the extent that you want it to be, or you can use it right "out of the box". With the addition of Forms, QuickFields, and Workflow, Laserfiche is a solution that continues to grow with us and consistently eliminates a lot of time-consuming processes through automation, ultimately having a positive impact on officer safety and the public we serve. I've never worked with a software company that is as engaged with their customers--and provides amazing support year-round (to say nothing of a stellar annual conference)--as is Laserfiche. We truly have been able to "Run Smarter".

Laserfiche ECM Review

Jan 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Laserfiche ECM for over 15 years. It was a great product back then, but Laserfiche did not rest on their laurels. Year after year they continue to improve their product and support. I highly recommend Laserfiche ECM.

You need more stars to rate this product and company

Jan 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I suppose if you had a ten star rating system, I would still want it to go to 11. We have been using Laserfiche for the last five years and simply love the product and the company. The product because it does all we ask of it (and can do more). It is secure, easy to use and highly configurable for almost any business. The company because they are so engaged with their customers. I foresee a long engagement (and expensive wedding). Seriously though, we love how Laserfiche and our VAR (Ricoh Canada) keep us up to date, informed and educated on all the many features of this product. I plan to spend the remainder of my career (15+ years until retirement) getting more and more proficient with all the things it can to to keep our valuable documents, safe, searchable, available and more. What's that...? I think I hear wedding bells...

Laserfiche -- The Final Solutioon for Paper and Processing Problems

Dec 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finding Laserfiche some years ago was a God-Send for me and my company. I wanted to go paperless and thought I had exhausted affordable market-place offerings, yet decided to take one more chance and look at Laserfiche. At first, I was overwhelmed. I thought I had to learn everything, install everything and use everything. However, I found that I only needed to buy what I needed and expand as needed. Laserfiche has exceeded my expectations at every level. From concept to utility, I could not be happier about continuing to do business with Laserfiche.

Some of my friends believed other companies had better offerings right up until they examined Laserfiche in total. Anyone looking for a document imaging system that creates simple, elegant document management solutions that help organizations run smarter should invite Laserfiche in for a visit.