--- title: "Laserfiche Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Laserfiche Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/62196/Laserfiche/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Laserfiche Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Laserfiche ## What is Laserfiche? Laserfiche is the leading global provider of intelligent content management and business process automation. It centralizes content, automates workflows, and simplifies compliance for businesses. The platform captures, processes, and extracts insights from documents like invoices and contracts. Its intelligent data capture classifies and extracts key information, allowing teams to focus on strategic tasks instead of administrative work. Workflow automation streamlines tasks and speeds up approvals. Laserfiche offers a secure repository for business content, enhancing collaboration and information access. Additionally, it integrates with various applications, creating a unified system that boosts productivity. ## What is Laserfiche used for? [Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Laserfiche?[Manage this product listing](https://www.g2.com/products/laserfiche/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Laserfiche 4.5 (84) VS. [4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting Price $50 Per User, Per Month Starting Price $19.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (84) Ease Of Use 4.6 (84,300) Value For Money 4.1 (54) Value For Money 4.3 (60,294) Customer Service 4.3 (62) Customer Service 4.3 (55,213) ## Laserfiche alternatives [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (9,538)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/62196/Laserfiche/alternatives/) ## FAQs about Laserfiche Overview ### What problems does Laserfiche solve? Laserfiche solves document chaos caused by shared drives, paper files, inconsistent naming, and manual routing. It organizes records with standardized metadata, enables fast full-document retrieval, automates forms and approval workflows, and controls access to sensitive files with activity tracking. Records managers, compliance teams, accounting staff, and distributed employees benefit most. Answer based on 26 reviews Overview ### Which roles and teams benefit most from Laserfiche? Laserfiche is most used by operations managers, business owners, and executives who need controlled document storage, approvals, and records oversight. Administrative, permitting, and property teams manage forms and case files, while procurement, accounting, and engineering staff route invoices, contracts, and process documentation. Project and communications teams organize shared materials and project records. Answer based on 82 reviews Overview ### What company size and industries is Laserfiche built for? Laserfiche is designed for small businesses, which account for 60% of reviewers, and government administration, its top industry at 16%. It also serves enterprise organizations (21%) and midsize businesses (19%), with use in IT services (8%), education management (7%), finance, healthcare, and other regulated sectors. Answer based on 84 reviews Features and Usability ### What are the key features of Laserfiche? Laserfiche includes core document management features such as document storage, file sharing, full-text search, and archiving and retention for organizing and retrieving records. It also supports electronic signatures, document capture, configurable workflows, and access controls/permissions for handling approvals, signed documents, and secure team access. Answer based on 12 reviews Pricing ### How much does it cost and what fees or limitations are included? Laserfiche starts at $45 per user/month for Self-Hosted Starter, limited to one user. Cloud Starter costs 50 per user/month, while Cloud Professional, Custom Business, and self-hosted tiers range from 60 to 79. A free trial is available. Reviewers cite costly modules, potentially prohibitive per-user pricing, and pricey initial setup. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Laserfiche integrate with? Laserfiche integrates with Docusign, Gmail, Microsoft 365, and Salesforce Sales Cloud. These catalog integrations connect document workflows with e-signature, email, productivity, and CRM platforms, giving teams a set of common business tools to link with Laserfiche. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on Laserfiche? Laserfiche offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that everyday users often learn the familiar document-management interface quickly with minimal training. Administrators and teams building workflows, configuring integrations, or managing back-end setup generally need more time, technical support, and structured training. Answer based on 29 reviews Getting Started and Support ### What customer support options does Laserfiche offer, and how do users rate the experience? Laserfiche offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat channels. Users generally describe support staff as knowledgeable, available, and helpful with setup, training, and issue resolution. Some users still report challenges getting the system fully operational, though these concerns are often tied to configuration or product limitations. Answer based on 18 reviews Security ### How does Laserfiche handle data security and access control? Laserfiche uses permission settings and document security levels to control who can view sensitive files, including individual document pages. It provides centralized data protections, activity tracking, auditing, and compliance-focused safeguards for regulated information. Users describe permissions as easy to configure, though access to some features can be restricted by administrator permission settings. Answer based on 13 reviews ## Features AI summary Based on 32,025 Document Management reviews Capterra data shows that buyers of Document Management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) Laserfiche supports all three of the top features reviewers look for in a Document Management solution: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive information, keep files organized and accessible, and share documents efficiently across teams, allowing teams to manage content with more control and consistency. Document Storage 4.8 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.1 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Electronic Signature 4.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Digitally sign online documents Access Controls/Permissions 4.4 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Task Management 4.3 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Laserfiche 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Indexing: Compile and organize data into specific metrics - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Mobile Access: Access software remotely via mobile devices - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (78) 4.4 Based on 78 reviews ## Pricing Value for money 4.1 (54) Free Trial [View pricing plan details](https://www.capterra.com/p/62196/Laserfiche/pricing/) Cloud - Starter $50.00 Per User,Per Month It includes: - Bulk Import - Full-Text Search - Custom Metadata - Microsoft 365 Integration - Document Collaboration - Document Versioning - File Sharing - Annotation Cloud - Professional $69.00 Per User,Per Month It includes: - Workflow and Approval Automations - Template Library - Robotic Process Automation (RPA) - Task Management - Electronic Forms - Surveys - Control of Approval Routing - Custom Themes Custom - Business $79.00 Per User,Per Month It includes: - Audit Trail Reporting - Legal Holds - Watermarks - Customer Engagement - User Provisioning - Bulk User Management Self-Hosted - Starter $45.00 Per User,Per Month It includes: - Access Controls - Redaction Tools - Mobile Access Self-Hosted - Professional $60.00 Per User,Per Month It includes: - Batch Scanning - Content-Based Document Routing - Process Monitoring Self-Hosted - Business $69.00 Per User,Per Month It includes: - SCIM Provisioning Value for money 4.1 (54) 4.1 Based on 54 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (62) 4.3 Based on 62 reviews ## User reviews Overall rating 4.5 Based on 84 reviews Filter by rating Counts reflect reviews available in this feed. 5(53) 4(23) 3(6) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Bianca S. Assistant Director of Conferences and Events Used the software for: 3-5 years ### "Game changers for form based systems and processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 3, 2026 Overall, i am well pleased. I am excited to see how far my university will leverage laserfiche for request ans submission based systems. Pros Laserfiche has turned paper and outdate processes into streamlined dreams! Ourboffice and university has many paper method processes and systems. Laserfiche has made it prossible for those forms that require approvals and reviews quick, efficient, and easier to process. Gone are the days of physically submittkng a form or emailing a form. I like that workflows can be created, notification can be enabled, and history of form approval can be tracked. Our office uses laserfiche to submitnrequests for events and for our workers to report what they accomplished at work. Other forms that have been created allow for file uploading. We have a form that requires submittors to attach a program and or a map of their event. Cons I would say that in the creation of our forms i learned that laserfiche is limted on the appearance of the form. If you are printing the form , the fields might appear small. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Print Shop Used the software for: 3-5 years ### "The Best Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Pros The ease of using Laserfiche is amazing! We have upgraded Laserfiche and now we use it in every aspect of our business Cons There is really nothing negative about Laserfiche! It really a great software to use for any business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Production Operative Used the software for: Less than 1 year ### ""Streamlined but Needs Improvement"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 3, 2025 Generally positive, streamlined workflows, but occasional technical issues and complexity. Pros Efficient document management, easy access, user-friendly, streamlined workflows, enhanced productivity. Cons Complex setup, occasional slow performance, limited customization, steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Information Technology Used the software for: 3-5 years ### "Great Product to Streamline Documentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 18, 2021 Laserfiche has completely transformed our HR onboarding processes. By doing so, our onboarding time has been cut down by more than 70%. As long as the processes are built efficiently Laserfiche can help any organization increase productivity. Pros Laserfiche is constantly innovating. They provide frequent updates to their applications that are often incredibly helpful. The workflow product combined with forms processes and repository document management have made digital transformation for our district easy and efficient. Cons The only con I have is if support is needed directly from Laserfiche for issues, instead of going straight to your vendor, there are often large lag times between communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project Manager Used the software for: 1-3 years ### "Manage documents but no sharing!!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 22, 2022 Not bad but not the best Pros The capacity and general characteristics of the storage environment and capabilities of organizing and managing documents Cons The way of sharing documents is very poor and not reliable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Freelance Designer and Photographer Used the software for: 1-3 years ### "Easy processes that are user-friendly from function to function." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 13, 2018 It helps with our record keeping by efficiently channeling it to the proper digital folders. Pros I really like the ability to transition the configuration of sending the documents to their destination from manual to immediate. Cons I have had troubles with inserting a document in the finished file in the destination folder. It will not allow me to scan from there and add more pages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Human Resources Business Partner Used the software for: 3-5 years ### "Great document management for an end user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2017 Pros As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy. Cons There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Information Systems Technician II Used the software for: 3-5 years ### "Excellent Document Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2018 It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly. Pros This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe. Cons There is some work on the back end to set up this software, but in the end it is well worth the effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Copywriter Used the software for: 3-5 years ### "Laserfiche makes it easy to manage documents" 4.0 November 22, 2018 Laserfiche is essential for regulated companies looking to keep customer's information in order and secure. Pros When working in a highly regulated industry, document management is key. Laserfiche is the easy way to manage several hundred documents. Cons Takes a long time to integrate into your existing platforms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Administrator Used the software for: 3-5 years ### "It's too complicated" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 16, 2018 I've had Laserfiche for 2 years now, and I'm still struggling to get it fully operational. Pros This software will basically do anything you need it to for document management and more. Cons The software is way to complicated to build for the average person. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/62196/Laserfiche/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.