--- title: "Laserfiche Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Laserfiche Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/62196/Laserfiche/" page_type: "product" language: "en" --- # Laserfiche Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Laserfiche ## What is Laserfiche? Laserfiche is the leading global provider of intelligent content management and business process automation. It centralizes content, automates workflows, and simplifies compliance for businesses. The platform captures, processes, and extracts insights from documents like invoices and contracts. Its intelligent data capture classifies and extracts key information, allowing teams to focus on strategic tasks instead of administrative work. Workflow automation streamlines tasks and speeds up approvals. Laserfiche offers a secure repository for business content, enhancing collaboration and information access. Additionally, it integrates with various applications, creating a unified system that boosts productivity. ## What is Laserfiche used for? [Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Laserfiche?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.laserfiche.com&name=Laserfiche) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Laserfiche 4.5 (84) VS. [4.4 (3,033)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $50 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (84) Ease Of Use 4.2 (29,028) Value For Money 4.1 (54) Value For Money 4.2 (20,590) Customer Service 4.3 (62) Customer Service 4.3 (18,621) ## Laserfiche alternatives [4.5 (142)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,019)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,105)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,568)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/62196/Laserfiche/alternatives/) ## FAQs about Laserfiche Overview ### Which roles and teams benefit most from Laserfiche? Laserfiche benefits administrative staff, records teams, finance clerks, legal professionals, and business systems managers who need structured document control and workflow automation. Government offices use it for records retention and approvals, while executives and operations leaders rely on it to standardize processes, improve compliance, and speed information access across departments. Answer based on 81 reviews Overview ### What company size and industries is Laserfiche built for? Laserfiche is designed for government, education, finance, healthcare, and other industries, with strongest adoption among small businesses at 61% and Government Administration at 17%. It also serves enterprises at 21% and midsize businesses at 18%, with additional use in Information Technology and Services at 8% and Education Management at 7%. Answer based on 83 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Laserfiche? Laserfiche includes core document management features like document storage, document capture with optical character recognition, full text search, and access controls/permissions. Differentiating capabilities include configurable workflow, business process automation, electronic forms, and archiving & retention, which support approvals, records management, and secure retrieval of scanned files. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? Laserfiche starts at $45/user/month for Self-Hosted Starter; Cloud Starter begins at 50/user/month, with Business plans reaching 79/user/month. A free trial is available. Reviewers say it can be worth the investment, but some modules, added options, per-user costs, and initial setup can be pricey for smaller organizations. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Laserfiche integrate with? Laserfiche integrates with SmartGov, Docusign, Gmail, Microsoft 365, and Salesforce Sales Cloud. It connects document management with e-signatures, email, productivity suites, and CRM systems, giving organizations a short list of commonly used business platforms in one environment. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on Laserfiche? Laserfiche offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say everyday users often learn basic scanning and document organization quickly, especially with light IT help, while admins, programmers, and teams handling setup, integrations, or workflows usually need more time due to a steeper configuration learning curve. Answer based on 29 reviews Getting Started and Support ### What customer support options does Laserfiche offer, and how do users rate the experience? Laserfiche offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and consistently available, with helpful setup guidance and training. Some users still report a learning curve or ongoing configuration challenges, though those concerns are usually tied to product setup rather than support quality. Answer based on 18 reviews Security ### How does Laserfiche handle data security and access control? Laserfiche uses permissions and security levels to control who can view documents, plus auditing and activity tracking to protect sensitive information. Reviewers also mention centralized protections, secure backup copies, privacy controls, and compliance support. Some note access can be limited by admin-set permissions rather than the software itself. Answer based on 13 reviews Document management ### How good is Laserfiche for document management? Laserfiche handles document management well for teams that need searchable records, secure access, and organized digital filing. Many office, compliance, and records staff value metadata, permissions, and remote retrieval, though setup can take time and some users mention issues with large files, document locking, or occasional save and sharing problems. Answer based on 26 reviews ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of Document Management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Laserfiche supports all three features that reviewers rate highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in a central system, and share information efficiently across teams, allowing teams to manage records with more control and consistency. Document Storage 4.8 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Collaboration Tools 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Access Controls/Permissions 4.4 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Mobile Access 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices File Sharing 4.1 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Task Management 4.3 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Laserfiche 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Indexing: Compile and organize data into specific metrics - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Mobile Access: Access software remotely via mobile devices - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (78) 4.4 Based on 78 reviews ## Pricing Value for money 4.1 (54) Free Trial [View pricing plan details](https://www.capterra.com/p/62196/Laserfiche/pricing/) Cloud - Starter $50.00 Per User,Per Month It includes: - Bulk Import - Full-Text Search - Custom Metadata - Microsoft 365 Integration - Document Collaboration - Document Versioning - File Sharing - Annotation Cloud - Professional $69.00 Per User,Per Month It includes: - Workflow and Approval Automations - Template Library - Robotic Process Automation (RPA) - Task Management - Electronic Forms - Surveys - Control of Approval Routing - Custom Themes Custom - Business $79.00 Per User,Per Month It includes: - Audit Trail Reporting - Legal Holds - Watermarks - Customer Engagement - User Provisioning - Bulk User Management Self-Hosted - Starter $45.00 Per User,Per Month It includes: - Access Controls - Redaction Tools - Mobile Access Self-Hosted - Professional $60.00 Per User,Per Month It includes: - Batch Scanning - Content-Based Document Routing - Process Monitoring Self-Hosted - Business $69.00 Per User,Per Month It includes: - SCIM Provisioning Value for money 4.1 (54) 4.1 Based on 54 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (62) 4.3 Based on 62 reviews ## User reviews Overall rating 4.5 Based on 84 reviews Filter by rating 5(53) 4(23) 3(6) 2(1) 1(1) Mentioned topic Sorted by most recent Bianca S. Assistant Director of Conferences and Events Events Services ### "Game changers for form based systems and processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 2, 2026 Overall, i am well pleased. I am excited to see how far my university will leverage laserfiche for request ans submission based systems. Pros Laserfiche has turned paper and outdate processes into streamlined dreams! Ourboffice and university has many paper method processes and systems. Laserfiche has made it prossible for those forms that require approvals and reviews quick, efficient, and easier to process. Gone are the days of physically submittkng a form or emailing a form. I like that workflows can be created, notification can be enabled, and history of form approval can be tracked. Our office uses laserfiche to submitnrequests for events and for our workers to report what they accomplished at work. Other forms that have been created allow for file uploading. We have a form that requires submittors to attach a program and or a map of their event. Cons I would say that in the creation of our forms i learned that laserfiche is limted on the appearance of the form. If you are printing the form , the fields might appear small. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Laserfiche was a better fit for our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Stephanie T. Print Shop Information Technology and Services ### "The Best Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Pros The ease of using Laserfiche is amazing! We have upgraded Laserfiche and now we use it in every aspect of our business Cons There is really nothing negative about Laserfiche! It really a great software to use for any business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Asmaa M. باحث معلومات Biotechnology ### "Laserfish in Practice: Hands-on Experience for Content Management and Process Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 In my experience with Laserfish, I've noticed how it has reduced time and effort in completing everyday tasks thanks to intelligent automation, and I can quickly organize and access documents via labels and filters. I experienced ease of learning and use thanks to its intuitive interface, and I felt safe and confident when managing permissions and tracking activities. In addition, I enjoyed the flexibility of integration with other systems making the workflow more streamlined and efficient. Pros It helps speed up workflow and saves time and effort by automating tasks, is able to organize files effectively, is easy to use and secure, and supports integration with multiple systems. Cons High cost – Sometimes slow technical support – Some features are missing in the cloud – Takes time for full learning – Complexity in licenses and extensions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul Clyde E. TECHNICAL CONSULTANT Computer Software ### "Identify areas for improvement in making deals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Evaluates my approach and guides well. I don't make blunders now. Rather point outs smaller mistakes too. Authority Zone feature is my favourite . Pros At times, over intervenes in the process. However, mostly the signals are accurate and gives you food for thought to proceed ahead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Ahmed R. freelancer Program Development ### "Laserfiche Workflow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 24, 2025 Laserfiche simplifies access and retrieval, allowing you to spend more time on high-value, rewarding work. With Laserfiche, automated document management makes document storage, compliance management, and material dispatch easy. Pros Electronic archiving is one of the best ways to save on traditional archiving costs, such as storage space, paper, and printing. Electronic archiving with the Laserfiche system provided by Pioneers is also more secure and protected from the risk of cyber attacks. Cons Laserfiche performance may be slower than expected when accessing large volumes. A missing database index affects the efficiency of volume calculations. This can cause some Laserfiche operations to be very slow on large repositories. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ayana A. Owner Apparel & Fashion ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 24, 2025 Pros What I liked the most about Laserfiche is how it helped us improve storing certain information . Made it very acceable. Cons What I liked lease is the pricing , but hey you do get what you pay for and I’m more than satisfied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jay S. Tellecaller Telecommunications ### "Start to end review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 April 24, 2025 In this app some feature is missing like login and sign in . Pros This app one feature has Amazing that online feature we can make pdf through online feature Cons Another best feature is offline mode we can use this app and make our pdf using offline feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Militare Law Enforcement ### "Laserfiche" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 23, 2025 Esperienza complessiva positiva. Un programma di gestione valido, efficace, funzionale. Dalla grande utilità che contribuisce a massimizzare il business acquisendo versatilità in molti ambiti lavorativi. Pros L'idea di automazione dei sistemi aziendali che riduce significativamente i processi manuali automatizzando la ripetitività delle attività iterative. Cons La non sempre facilità di utilizzo dell'interfaccia e costi poco concorrenziali Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rodolfo S. management Information Technology and Services ### "Easy organization and storage of documents." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 5, 2025 It has robust security and auditing features, guaranteeing data protection and compliance with regulations. Pros It allows the creation of automated workflows, reducing the need for manual intervention. Cons It can be complex to learn and implement, especially for users who are not familiar with document management systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ravi G. Fashion consultant Retail ### "Expert to manage laserfiche " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 3, 2025 I experience is to good and i love to use finding documents is fast and efficient. Pros I like most about laserfiche security and compliance features ensure that sensitive documents are well protected Cons I like least about laserfiche pricing structure details aren’t always transparent, requiring direct contact with sales for quotes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/62196/Laserfiche/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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