# Laserfiche Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Laserfiche Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/62196/Laserfiche

---

# 

 Laserfiche Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Laserfiche

## What is Laserfiche?

Laserfiche is the leading global provider of intelligent content management and business process automation. It centralizes content, automates workflows, and simplifies compliance for businesses. The platform captures, processes, and extracts insights from documents like invoices and contracts. Its intelligent data capture classifies and extracts key information, allowing teams to focus on strategic tasks instead of administrative work. Workflow automation streamlines tasks and speeds up approvals. Laserfiche offers a secure repository for business content, enhancing collaboration and information access. Additionally, it integrates with various applications, creating a unified system that boosts productivity.

## What is Laserfiche used for?

[Document Management](https://www.capterra.com/document-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

2%

Starting price

$50

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Laserfiche?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.laserfiche.com&name=Laserfiche)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Laserfiche

4.5 (83)

VS.

[4.4 (2,971)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (83)

Ease Of Use

4.2 (28,824)

Value For Money

4.1 (53)

Value For Money

4.2 (20,412)

Customer Service

4.3 (61)

Customer Service

4.3 (18,447)

## Laserfiche alternatives

[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,901)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,468)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/62196/Laserfiche/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.5 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Storage

4.8 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Sharing

4.0 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Task Management

4.3 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Electronic Signature

4.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Digitally sign online documents

Alerts/Notifications

4.5 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Laserfiche 50 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Digitally sign online documents

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

Compile and organize data into specific metrics

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Access software remotely via mobile devices

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Visually identify, define, and map all details and relationships surrounding business process models and elements

View and track pertinent metrics to find patterns and gain insights from data

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (77)

4.4

Based on 77 reviews

## Pricing

Value for money

4.1 (53)

Free Trial

[View pricing plan details](https://www.capterra.com/p/62196/Laserfiche/pricing/)

Cloud - Starter

$50.00

Per User,Per Month

It includes:

-   Bulk Import
-   Full-Text Search
-   Custom Metadata
-   Microsoft 365 Integration
-   Document Collaboration
-   Document Versioning
-   File Sharing
-   Annotation

Cloud - Professional

$69.00

Per User,Per Month

It includes:

-   Workflow and Approval Automations
-   Template Library
-   Robotic Process Automation (RPA)
-   Task Management
-   Electronic Forms
-   Surveys
-   Control of Approval Routing
-   Custom Themes

Custom - Business

$79.00

Per User,Per Month

It includes:

-   Audit Trail Reporting
-   Legal Holds
-   Watermarks
-   Customer Engagement
-   User Provisioning
-   Bulk User Management

Self-Hosted - Starter

$45.00

Per User,Per Month

It includes:

-   Access Controls
-   Redaction Tools
-   Mobile Access

Self-Hosted - Professional

$60.00

Per User,Per Month

It includes:

-   Batch Scanning
-   Content-Based Document Routing
-   Process Monitoring

Self-Hosted - Business

$69.00

Per User,Per Month

It includes:

-   SCIM Provisioning

Value for money

4.1 (53)

4.1

Based on 53 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (61)

4.3

Based on 61 reviews

## User reviews

Overall rating

4.5

Based on 83 reviews

Filter by rating

5(52)

4(23)

3(6)

2(1)

1(1)

Mentioned topic

Sorted by most recent

ST

Stephanie T.

Print Shop

Information Technology and Services

### "The Best Out There"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Pros

The ease of using Laserfiche is amazing! We have upgraded Laserfiche and now we use it in every aspect of our business

Cons

There is really nothing negative about Laserfiche! It really a great software to use for any business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Asmaa M.

باحث معلومات

Biotechnology

### "Laserfish in Practice: Hands-on Experience for Content Management and Process Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2025

In my experience with Laserfish, I've noticed how it has reduced time and effort in completing everyday tasks thanks to intelligent automation, and I can quickly organize and access documents via labels and filters. I experienced ease of learning and use thanks to its intuitive interface, and I felt safe and confident when managing permissions and tracking activities. In addition, I enjoyed the flexibility of integration with other systems making the workflow more streamlined and efficient.

Pros

It helps speed up workflow and saves time and effort by automating tasks, is able to organize files effectively, is easy to use and secure, and supports integration with multiple systems.

Cons

High cost – Sometimes slow technical support – Some features are missing in the cloud – Takes time for full learning – Complexity in licenses and extensions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paul Clyde E.

TECHNICAL CONSULTANT

Computer Software

### "Identify areas for improvement in making deals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2025

Evaluates my approach and guides well. I don't make blunders now. Rather point outs smaller mistakes too. Authority Zone feature is my favourite .

Pros

At times, over intervenes in the process. However, mostly the signals are accurate and gives you food for thought to proceed ahead.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ahmed R.

freelancer

Program Development

### "Laserfiche Workflow"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 24, 2025

Laserfiche simplifies access and retrieval, allowing you to spend more time on high-value, rewarding work. With Laserfiche, automated document management makes document storage, compliance management, and material dispatch easy.

Pros

Electronic archiving is one of the best ways to save on traditional archiving costs, such as storage space, paper, and printing. Electronic archiving with the Laserfiche system provided by Pioneers is also more secure and protected from the risk of cyber attacks.

Cons

Laserfiche performance may be slower than expected when accessing large volumes. A missing database index affects the efficiency of volume calculations. This can cause some Laserfiche operations to be very slow on large repositories.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ayana A.

Owner

Apparel & Fashion

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 24, 2025

Pros

What I liked the most about Laserfiche is how it helped us improve storing certain information . Made it very acceable.

Cons

What I liked lease is the pricing , but hey you do get what you pay for and I’m more than satisfied.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jay S.

Tellecaller

Telecommunications

### "Start to end review "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

April 24, 2025

In this app some feature is missing like login and sign in .

Pros

This app one feature has Amazing that online feature we can make pdf through online feature

Cons

Another best feature is offline mode we can use this app and make our pdf using offline feature

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Militare

Law Enforcement

### "Laserfiche"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 23, 2025

Esperienza complessiva positiva. Un programma di gestione valido, efficace, funzionale. Dalla grande utilità che contribuisce a massimizzare il business acquisendo versatilità in molti ambiti lavorativi.

Pros

L'idea di automazione dei sistemi aziendali che riduce significativamente i processi manuali automatizzando la ripetitività delle attività iterative.

Cons

La non sempre facilità di utilizzo dell'interfaccia e costi poco concorrenziali

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rodolfo S.

management

Information Technology and Services

### "Easy organization and storage of documents."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2025

It has robust security and auditing features, guaranteeing data protection and compliance with regulations.

Pros

It allows the creation of automated workflows, reducing the need for manual intervention.

Cons

It can be complex to learn and implement, especially for users who are not familiar with document management systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ravi G.

Fashion consultant

Retail

### "Expert to manage laserfiche "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 3, 2025

I experience is to good and i love to use finding documents is fast and efficient.

Pros

I like most about laserfiche security and compliance features ensure that sensitive documents are well protected

Cons

I like least about laserfiche pricing structure details aren’t always transparent, requiring direct contact with sales for quotes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rafael A.

Project Manager

Construction

### "Ahorramos tiempo en muchos de los procesos"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

February 3, 2025

El entrono es una maravilla. Muy intuitiva, que aun siendo pocos empleados la usamos todos por igual. (Sin entrar en procesos más complicados)

Pros

El tiempo que me ahorro al automatizar alguno de los procesos de la empresa en el departaemnto comercial

Cons

No es muy intuitiva, y creo que podríamos sacarle más partido. El aprendizaje s dificil, y s quedan muchas de sus utilidades sin saber usarlas.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Por seguridad en la nube, gestión de documentos y trabajo en remoto

Alternatives considered

[DocuWare](https://www.capterra.com/p/220466/DocuWare/)

Reasons for choosing Laserfiche

Por su integración en la nube y su interface mas intuitiva. No somos técnicos y esta parte es importante.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/62196/Laserfiche/reviews/)

## Top-rated software of 2026

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Popular comparisons

[OnBase vs Laserfiche](https://www.capterra.com/compare/62196-62208/Laserfiche-vs-OnBase) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)