# Page 2 | Laserfiche Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Laserfiche the right Document Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/62196/Laserfiche/reviews

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Laserfiche

4.5 (83)

[View alternatives](https://www.capterra.com/p/62196/Laserfiche/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Laserfiche

## Showing most helpful reviews

Showing 26-50 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Rafael A.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Ahorramos tiempo en muchos de los procesos"

February 3, 2025

4.0

El entrono es una maravilla. Muy intuitiva, que aun siendo pocos empleados la usamos todos por igual. (Sin entrar en procesos más complicados)

Pros

El tiempo que me ahorro al automatizar alguno de los procesos de la empresa en el departaemnto comercial

Cons

No es muy intuitiva, y creo que podríamos sacarle más partido. El aprendizaje s dificil, y s quedan muchas de sus utilidades sin saber usarlas.

Alternatives considered

[DocuWare](https://www.capterra.com/p/220466/DocuWare/)

Reason for choosing Laserfiche

Por su integración en la nube y su interface mas intuitiva. No somos técnicos y esta parte es importante.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Por seguridad en la nube, gestión de documentos y trabajo en remoto

Review Source

AR

Ahmed R.  
freelancer  
Program Development  
Used the software for: Less than 6 months

### "Laserfiche Workflow"

April 24, 2025

4.0

Laserfiche simplifies access and retrieval, allowing you to spend more time on high-value, rewarding work. With Laserfiche, automated document management makes document storage, compliance management, and material dispatch easy.

Pros

Electronic archiving is one of the best ways to save on traditional archiving costs, such as storage space, paper, and printing. Electronic archiving with the Laserfiche system provided by Pioneers is also more secure and protected from the risk of cyber attacks.

Cons

Laserfiche performance may be slower than expected when accessing large volumes. A missing database index affects the efficiency of volume calculations. This can cause some Laserfiche operations to be very slow on large repositories.

Review Source

Eddie W.  
Procurement Specialist  
Government Administration  
Used the software for: 1-2 years

### "Laserfiche Storage for Business Use"

January 30, 2025

5.0

Great to work in and is helpful. I love the way you can title and separate documents.

Pros

Easy to maneuver and has plenty of storage space.

Cons

I can't think of much. Other than scanning capabilites.

Review Source

Pamela L.  
President  
Law Practice  
Used the software for: 2+ years

### "Worth the Resource Investment"

January 24, 2025

4.0

It assisted in managing tasks requiring various levels of approval. Overall, it was worth the investment.

Pros

It was effortless to assign the task to another team member.

Cons

Onboarding the system required a skilled project manager and many hours.

Review Source

AM

Asmaa M.  
باحث معلومات  
Biotechnology  
Used the software for: Less than 6 months

### "Laserfish in Practice: Hands-on Experience for Content Management and Process Automation"

April 25, 2025

5.0

In my experience with Laserfish, I've noticed how it has reduced time and effort in completing everyday tasks thanks to intelligent automation, and I can quickly organize and access documents via labels and filters. I experienced ease of learning and use thanks to its intuitive interface, and I felt safe and confident when managing permissions and tracking activities. In addition, I enjoyed the flexibility of integration with other systems making the workflow more streamlined and efficient.

Pros

It helps speed up workflow and saves time and effort by automating tasks, is able to organize files effectively, is easy to use and secure, and supports integration with multiple systems.

Cons

High cost – Sometimes slow technical support – Some features are missing in the cloud – Takes time for full learning – Complexity in licenses and extensions

Review Source

Ravi G.  
Fashion consultant  
Retail  
Used the software for: 6-12 months

### "Expert to manage laserfiche "

February 3, 2025

5.0

I experience is to good and i love to use finding documents is fast and efficient.

Pros

I like most about laserfiche security and compliance features ensure that sensitive documents are well protected

Cons

I like least about laserfiche pricing structure details aren’t always transparent, requiring direct contact with sales for quotes.

Review Source

Francesco P.  
Marketing e comunicazione  
Marketing and Advertising  
Used the software for: I used a free trial

### "Programma per la gestione dei documenti "

January 13, 2025

5.0

Utilizzato per l azienda per creare e gestire flussi di lavoro dei moduli online, elaborazione dei moduli elettronici mi consente di archiviare e creare dati di copie backup molto facilmente e rapidi e sicure

Pros

Un interfaccia molto semplice e corposa di opzioni rende molto più semplice lavorare e modificare e gestire i documenti

Cons

Non ho riscontrato problematiche il programma funziona bene

Review Source

GT

Geeta T.  
HR Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Could be more wide-spread in Canada"

January 6, 2025

4.0

It was good, a system a lot of businesses could make use of.

Pros

I liked that it was a small scanning system that could be uploaded directly to a cloud-based data system. It was fast, easy to install with the right IT support.

Cons

I didn't enjoy at the time (2018-2020) how manual some of the processes were (Ie. no quick saving option) sometimes scans were corrupted and you wouldn't know until the entire batch was processed.

Review Source

RS

Rodolfo S.  
management  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy organization and storage of documents."

February 5, 2025

5.0

It has robust security and auditing features, guaranteeing data protection and compliance with regulations.

Pros

It allows the creation of automated workflows, reducing the need for manual intervention.

Cons

It can be complex to learn and implement, especially for users who are not familiar with document management systems.

Review Source

binu T.  
Production Operative  
Cosmetics  
Used the software for: 6-12 months

### ""Streamlined but Needs Improvement""

January 31, 2025

4.0

Generally positive, streamlined workflows, but occasional technical issues and complexity.

Pros

Efficient document management, easy access, user-friendly, streamlined workflows, enhanced productivity.

Cons

Complex setup, occasional slow performance, limited customization, steep learning curve.

Review Source

SM

Samana M.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice work!"

December 20, 2024

5.0

Greatly effective for automating repetitive task such as documents approvals for monthly bills.

Pros

Like it to automate our documents approvals.

Cons

Great for team and colleagues collaboration.

Review Source

AA

Ayana A.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great Product"

April 24, 2025

4.0

Pros

What I liked the most about Laserfiche is how it helped us improve storing certain information . Made it very acceable.

Cons

What I liked lease is the pricing , but hey you do get what you pay for and I’m more than satisfied.

Review Source

JS

Jay S.  
Tellecaller  
Telecommunications  
Used the software for: I used a free trial

### "Start to end review "

April 24, 2025

3.0

In this app some feature is missing like login and sign in .

Pros

This app one feature has Amazing that online feature we can make pdf through online feature

Cons

Another best feature is offline mode we can use this app and make our pdf using offline feature

Review Source

BM

Brandon M.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Manage your workforce with efficiency"

January 2, 2025

5.0

Works as it should and does over some competative pricing compared to the other software.

Pros

Allows us to manage our workflow by scheduling tasks as well as being able to submit documents for all to view.

Cons

There is a learning cure to ensure all your information transfers over to the new system

Review Source

DE

Duaa E.  
Research  
Accounting  
Used the software for: Less than 6 months

### "simple to use"

December 15, 2024

5.0

Pros

The product is simple to use. Excellent client service

Cons

There's no problem with the software so far

Review Source

RB

Roderick B.  
Client Applications Administrator  
Education Management  
Used the software for: 1-2 years

### "Laserfiche is the industry standard for good reason"

December 13, 2024

5.0

Works great for document management and forms.

Pros

The team at Laserfiche was great to work with and very knowledgeable about how to get everything set up, and was always available to work through any issues.

Cons

Not so much a con, but some of our users had difficulty getting things scanned in sometimes, but that was more of a training issue than anything else.

Review Source

VR

Verified Reviewer  
Militare  
Law Enforcement  
Used the software for: I used a free trial

### "Laserfiche"

April 23, 2025

4.0

Esperienza complessiva positiva. Un programma di gestione valido, efficace, funzionale. Dalla grande utilità che contribuisce a massimizzare il business acquisendo versatilità in molti ambiti lavorativi.

Pros

L'idea di automazione dei sistemi aziendali che riduce significativamente i processi manuali automatizzando la ripetitività delle attività iterative.

Cons

La non sempre facilità di utilizzo dell'interfaccia e costi poco concorrenziali

Review Source

ZS

Zoltan S.  
Developer  
Marketing and Advertising  
Used the software for: I used a free trial

### "We loved Laserfiche"

December 24, 2024

5.0

Pros

Laserfiche made it a breeze for us to manage documents and simplified our content management.

Cons

Nothing honestly, there's nothing that I didn't like about the way Laserfiche works

Review Source

MB

Myles B.  
Executive Vice President  
Banking  
Used the software for: 2+ years

### "Great document storage software"

July 5, 2024

5.0

Pros

Software works great to bring our team together and be able to achieve tasks quickly and efficiently!

Cons

Workflow setup can be complex and require assistance from CDI

Review Source

JH

Joel H.  
Business integration Manager  
Financial Services  
Used the software for: 2+ years

### "Laserfiche Review"

August 29, 2022

5.0

Overall great experience. Would highly recommend!

Pros

Storing documents in Laserfiche for review much further down the road is so much easier and it does not take up physical space like the paper does. Very easy to access all documents stored!

Cons

Sometimes certain links can get broken. Ex: Snapshot not working some times. Not very often though!

Review Source

Nathalie M.  
tax accountant  
Accounting  
Used the software for: 6-12 months

### "Laserfiche, Not the Best but Gets the Job Done"

October 15, 2019

5.0

The only positive thing I've experienced with Laserfiche is that it's reliable for storing documents and I can automatically see recently saved items without having to constantly refresh, but that's about it. It can store a lot but so can a lot of other data storage softwares that I've used in previous years. There are definitely better and more user-friendly programs out there.

Pros

I like how much memory and capacity for storing information this program has. It is also very easy to add and rename documents in each client file

Cons

One of the things I dislike the most about this software is how it's never guaranteed that work will be saved if you don't use the check in/check out feature. I've already lost so much work that if I'm going modify a document with comments or update an excel spreadsheet, using the check in/check out feature has become second nature. Remembering to check a document back in is equally frustrating because it's not enough to hit save and close out of the document. Another thing I don't like is how sometimes I'll stay locked in a document even though I don't have it open.

Review Source

KS

Kyle S.  
Rail Infrastructure Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Laserfiche review"

May 11, 2021

5.0

Great way to distribute documents for signature authorization. Also great for document control and access. Like using it.

Pros

Great way to distribute documents for signature authorization. Also great for document control and access.

Cons

Sometimes hard to come up with a consistent process. Not a Laseriche issue, more of a company issue.

Review Source

JT

Jesalkumar T.  
Manufacturing Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Laserfiche is one of the best workflow management tools that are out in the market!"

June 14, 2022

4.0

Overall experience has been very good. We use laserfiche for many manufacturing and non manufacturing data capturing which helps keep record of all the tasks along with accountability,

Pros

The workflow management works seamlessly with the ease of setting permissions up and starting new forms.

Cons

I think the laserfiche front end could be improved to be slightly more user friendly.

Review Source

DV

Daniel V.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Organize Your Business"

May 1, 2020

5.0

Laserfiche has been important to our company and houses all of our employee information, allowing us to edit, share, and view documents in a timely manner.

Pros

We use Laserfiche to digitize applications and paperwork. I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document. I can also add notes to each page of documents and specify which security level indicated gets to view them.

Cons

When I move a PDF into a Laserfiche file, I cannot combine it with another electronic file. I would have to manually print it out and scan it into the desired file in order for them to be a part of the same document. I would allow users to add other electronic files that are independent of the original document.

Review Source

KN

Kate N.  
Intern  
Government Relations  
Used the software for: Less than 6 months

### "Laserfiche Review"

May 1, 2023

5.0

Laserfiche is a decent product, it gets the work assigned, would recommend product to people who have a lot of time to properly learn the features and streamline their workflow.

Pros

Easy to assign work to different people, shows data on how long it takes for a business process to be complete, how long each employee takes to complete a certain task (like fill in a document). Also very pleased with the in-build features of drag and dropping elements to create surveys and have the collected data saved within Laserfiche.

Cons

It was a hard onboarding process, learning how to use it was quite hard, also different sections of the website had names and titles that were not very easy to link to its usage.

Review Source

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