Hyland Software

OnBase

4 / 5 7 reviews

Who Uses This Software?

OnBase has industry-specific solutions for higher education, insurance, financial services, government, healthcare and commercial industries but offers solutions for organizations in every industry.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Hyland Software
  • www.onbase.com
  • Founded 1991
  • United States

About OnBase

OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.


OnBase Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control
  • Admissions Management
  • Alumni Management
  • Assessment Management
  • Curriculum Management
  • Faculty / Staff Management
  • Financial Aid Management
  • Fundraising Management
  • Housing Management
  • Scheduling
  • Student Information / Records
  • Student Portal
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

OnBase Reviews Recently Reviewed!

Does a lot but takes some getting used to

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software does what it does well. Documents can be viewed and it allows complex hierarchies. It just work, doesn't seem to have bugs or problems.

Cons: It's a bit difficult to use, takes a bit of a learning curve. And this is nitpicky, but it's not really a beautiful piece of software. It looks kind of outdated.

Overall: It allowed us to save and keep documents in a central location.

Not the easiest system to setup and use.

Oct 04, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Integrates into our Allscripts system, excellent communication with technical lead for setup with in depth fault finding

Cons: Scripted installation not the simplest, and some issues with compatibility with existing .net versions initially.

Overall: Able to digitize documents and attach them to electronic patient records

Support needs training.

Aug 15, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Handles documents great. You can see logs and checkout of documents of who used the documents. Handles this very good.

Cons: Workflow is an add on that is expensive and you have to buy everything as an add on and it's always in the 1000's plus 20% yearly fee.

Overall: Great for document control.

I use OnBase as respository for application in the process of being reviewed; the interface is great

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like most about OnBase is that the interface is clear and simple. What you see is what you get.

Cons: What I don't like about the software is that it is hard to navigate. Getting from different screens can have you lost and unsure of how to get back to your original location.

Resold via Wausau IMS

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Very modular and customizeable. Very solid software. The IMS support is excellent and responsive.

Cons: I get the best support from Wausau. If there is an issue that is refererd to Hyland then it takes a while to get resolved

Complex and Complete. Quick ROI

Dec 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software is complex!! It allows you to do a myriad of things all in the name of streamline your workflow.

Cons: This software is complex! It takes time to grow comfortable in managing it. There are so many companion apps necessary to be successful that it can be costly.

Overall: I am an application administrator, working to improve business functions and reduce process costs with OnBase.

Recommendations to other buyers: Be sure to have a certified System Admin on hand to ensure best practices are followed when setting up and managing the software.

This is amazing system compare to other ECM System

May 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: * Creating Forms are too easy and good.
* Integrating with other business Application (Application Enabler) Code less.
* Powerful Workflow Engine.Easily can Design any complex Business flows without customization(Code Less)
*OCR Engine Powerful