---
title: "Learning Stream Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Learning Stream the right Class Registration solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/6260/LearningStream/reviews/"
page_type: "reviews"
language: "en"
---

Learning Stream

4.6 (104)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 26th, 2026

# Reviews of Learning Stream

Ease of use

4.3

Customer Service

4.8

## Pros and Cons in Reviews

AS

Ann-Marie S

Community Education CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months.

“We have been using Learning Stream for almost a year and it has significantly streamlined our process. While there is a learning curve, the onboarding and customer service has been top notch. “

December 12, 2023

PC

Pam C

Program CoordinatorEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“For example, if a person does not complete the registration and a follow-up phone call is made by a person on our staff, a note cannot be made to record the phone call. “

April 15, 2022

CY

Cameron Y

Media TechnicianEducation Management, 201 - 500 employeesUsed the software for: 1-2 years.

“We were starting from having a lot of manual processes for our course registration needs, so in one sense, anything would have been an improvement, but we really defined what we needed from a bonafide registration system, and Learning Stream rose to the top of the list in our search and evaluation.“

April 15, 2022

HJ

Helena J

Web and Multimedia DeveloperHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“There are areas that you can't customize for each division that's using the system that is problematic.“

September 23, 2021

SA

Sheila A

Program SupervisorEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“Customer service is great and the system typically allows a resolution to any problem/obstacle I may have encountered.“

April 22, 2022

HJ

Helena J

Web and Multimedia DeveloperHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Customizing the look wasn't intuitive.“

September 23, 2021

MY

Mary Beth Y

Instructional Technology ManagerHigher Education, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It provides a variety of ways to search events in customizable catalogs that are exclusive to our employee training requirements.“

May 24, 2021

## Showing most helpful reviews

Showing 1-25 of 104 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brad H.  
Director of Operations  
  
Used the software for: 2+ years

### "Easy to use software that meets my needs"

May 14, 2018

4.0

Pros

The software is easy and natural to use and, for the most part, the features meet my current needs. I have experienced very little issues with bugs or down-time. Cloud-based, so I can use it wherever I am. The cost fits more in-line with my budget (no per registrant fees) than other software I have looked at. Doesn't have a million features (that I, at least, don't need) that can just confuse things. Support is timely and helpful.

Cons

I wish there were more options to customize how the registration page looks visually (looks just a bit "amateurish" compared to cvent and others); more options to customize statements (specifically statement when using \[StatementMain\]; a more streamlined/efficient way to do group registrations (in my experience, users find the current way confusing and too much work). Would also like the option to customize the credit card receipt that is sent to customers and have the ability to turn that off (i.e. just have the statement that shows the payment). Would like the ability to share a link with registration information with others. Less important, but worth mentioning, is the File Library, which I feel needs a major overhaul as far as how files are managed.

Review Source

CP

Connor P.  
Executive Director  
Higher Education  
Used the software for: 1-2 years

### "The backbone of how we do business. "

December 16, 2019

5.0

Fantastic, the customer service is really good.

Pros

Its value. Without this software, we simply couldn't do business. It easy to use and easy to customize.

Cons

It's hard to understand all of its capabilities. It can cost money to have changes or improvements made to fit your business's needs.

Switched from

[ASAP](https://www.capterra.com/p/85529/ASAP-Registration-Management-Software/)

At the time, Learning Stream (ABC signup) offered a product that covered more of our needs.

Review Source

VR

Verified Reviewer  
Senior Instructional Designer  
Higher Education  
Used the software for: 1-2 years

### "Complicated and complex system that gets the job done but doesn't win any style points. "

May 14, 2018

3.0

Wanted a registration tool that could handle breakout session registration and would allow us to approve/decline individual user registrations. Happy with the way this aspect of the tool works.

Pros

Customer support. The tool is difficult to get the hang off. Their customer support has been great. Always fast to respond and do a wonderful job of answering your questions.

Cons

Interface is clunky. Not as intuitive as other web based tools on the market. End user experience needs a facelift. Not very user friendly.

Review Source

CY

Cameron Y.  
Media Technician  
Education Management  
Used the software for: 1-2 years

### "Learning Stream is flexible and robust and has handled every situation we've thrown at it."

April 15, 2022

5.0

Pros

Learning Stream is flexible and robust and has handled every situation we've thrown at it. We were starting from having a lot of manual processes for our course registration needs, so in one sense, anything would have been an improvement, but we really defined what we needed from a bonafide registration system, and Learning Stream rose to the top of the list in our search and evaluation. This past year of usage has only confirmed the validity of our findings, as we've thrown both anticipated and unanticipated situations at it and the system has always had a solution that seems in line with its design, and not a "workaround." Our daily user of the system, who shouldered all those past manual processes, is thrilled with the system.

Cons

If you want breadth of choice, that tends to mean complication. So Learning Stream has a bit of a learning curve and a lot of settings that you need to make sure are set properly before making an event live. You want things to be simpler, than you get fewer choices, and that's just the trade off. That said, Learning Stream's support is top notch, both in the implementation phase with individualized training, and help desk support in terms of responsiveness and clarity. Their knowledge base is also very detailed, and will get you most of what you need to know. If there are any questions, they have always been there to answer them.

Reason for choosing Learning Stream

One of the critical pieces the others didn't really have was retention of a registrant's course history, continuing education hours, and continuing education certificates. And a robust system to have most of that be automated and user accessible through a user portal. Having a portal for instructors to manage their assigned courses was also a key criterion.

Review Source

HJ

Helena J.  
Web and Multimedia Developer  
Higher Education  
Used the software for: 2+ years

### "Learning Stream Review"

September 23, 2021

4.0

Overall Learning Stream has been a good tool for us for registration management.

Pros

The ability to customize messages to registrants. The ability to customize the look and feel of registration pages to match our website. The Learning Plans feature to track Learning Plans. The registrant access module that allows registrants to track their own attendance and Learning Plan status.

Cons

Customizing the look wasn't intuitive. Really took a while to work with it. There are areas that you can't customize for each division that's using the system that is problematic.

Review Source

HM

Holly M.  
Training and Data Coordinator  
Education Management  
Used the software for: 1-2 years

### "Registration Software with a Wide Range of Capabilities! "

September 23, 2021

4.0

I've been using Learning Stream for a year and a half, and love what it offers. This software can do things for us that I am learning more and more about over time. Your support team responds to my questions promptly with helpful recorded instructions that I really appreciate. I save them all and have a running "training manual" now that has been very helpful.

Pros

The registration features, the notification features, the ability to upload event materials, issue certificates...all great features!

Cons

It's a sophisticated program with a large range of capacities that until learned are difficult to navigate.

Reason for choosing Learning Stream

I did not choose it. Our organization did.

Review Source

GS

Gina S.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "Learning Stream is a great product!"

December 5, 2019

5.0

Overall, so far has been a very positive experience.

Pros

We really like how Learning Stream has transformed our signups for conferences and workshops. The system is pretty intuitive and easy to use. We love the reports that Learning Stream has built in. It embedded into our website seamlessly and works very well with authorize.net. We have been really happy with this product and look forward to the ongoing improvements and upgrades. Also, I personally reach out to \[SENSITIVE CONTENT HIDDEN\] and get superb customer service every time. She's very professional, knows the product very well, and is always willing to help and make suggestions. She is great to work with. Learning Stream provided very good training at the onset and that was a big plus! Thank you!

Cons

I really do not have that many cons...it's a great product. The only thing I can think of is sometimes I feel like the editors are a little "old school" as far as the layout of the event page, emails/correspondence and adding graphics.

Reason for choosing Learning Stream

It had the best options for the price and the capabilities that we needed.

Review Source

ED

Emily D.  
Operations Manager  
Education Management  
Used the software for: 1-2 years

### "Learning Stream"

April 24, 2023

4.0

Overall, myself and our team have been pleased with the product. We use it on a daily basis, and it meets our needs.

Pros

Learning Stream was one of the only solutions we found that would allow the customization we were looking for. With customization does come increased hands-on prep. We had to take on the implementation period instead of having much help, but the support contacts are always available to help find a way to achieve what we're hoping for.

Cons

It would be nice to have a bit more information available on the Instructor Portal that is available. We'd like to see more information about the students registered and more information about each course.

Review Source

MP

Mason P.  
Director of Information Technology  
Higher Education  
Used the software for: 2+ years

### "An Admission Team's Greatest Tool "

December 5, 2019

5.0

Learning Stream has allowed us to be the leader in our market, allowing us to do business even outside of our normal business hours. Learning Stream also helps us keep our administrative costs low through the ability for us to automate messaging for our students, keeping our need for more administrative staff to a minimum and allowing us to pass along that savings to our students.

Pros

Learning Stream allows us to be flexible and scale properly as our business grows. Many platforms like this are built to do one particular type of enrollment management but Learning Stream allows admins and users to flex the way the system works which allows our business to grow incrementally and test new ideas in a scalable manner. The support team is also amazing and can help you find new solutions whether via new specialized developments or currently available add-ons to the platform.

Cons

There are lots of add-on options for this software but it can be difficult to find out what exists without asking specific questions of your support team.

Review Source

LN

Leanne N.  
Instructional Technology Specialist  
Education Management  
Used the software for: 1-2 years

### "CPRESA Implementation"

April 21, 2023

5.0

Wonderful!

Pros

Learning Stream does everything that we need it to do, with quick, knowledgeable customer service and an interface that is intuitive and easy to use.

Cons

We had in the past used a 2-tier approval system for class registrations, which we could not do in Learning Stream. However, Learning Stream's ease of use and comprehensive reporting options have made it unnecessary.

Reason for choosing Learning Stream

Ease of use, customer support.

Review Source

SA

Sheila A.  
Program Supervisor  
Education Management  
Used the software for: 2+ years

### "Learning Stream Review"

April 22, 2022

5.0

Pros

Learning Stream is a user-friendly system for participants and system administrators. It provides an organized registration system and an efficient, organized way to keep clear records for auditing purposes. Customer service is great and the system typically allows a resolution to any problem/obstacle I may have encountered.

Cons

My biggest complaint is that two people cannot edit simultaneously.

Review Source

AB

Amy B.  
Program Director of Professional Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ease of use"

March 31, 2022

5.0

Pros

Learning Stream is easy to use, and I appreciate how it sends automated emails to confirm registration and a reminder email before the training occurs. The attendance tracking feature is also helpful.

Cons

It would be nice to have a calendar hold feature for Outlook or Gmail where we could list the corresponding Zoom/location information.

Review Source

MB

Melissa B.  
Institute Assistant  
Medical Practice  
Used the software for: 2+ years

### "Great for events"

December 5, 2019

4.0

We use learning stream to track all event activity from registration to sending a completion certificate. This program helps streamline registration for conferences and other events.

Pros

It helps considerably to have each event within its own page, and maintain individual registrations and registrant information and options.

Cons

Some of the formatting and coding features for page and form appearance seem inconsistent and options are not all encompassing.

Review Source

jB

jeffrey B.  
Technical Services Director  
Education Management  
Used the software for: 2+ years

### "East software and east company to work with."

November 10, 2020

5.0

Purchased this software to be used statewide for registration and reporting for a grant. We needed to prepopulate the database with thousands of entries for every school building in the state and organized in a way that registrants could easily select where they were from. This was accommodated and implemented and supported. I found the software easy to use once I was familiar with how it is organized. Reporting was good and support was absolutely outstanding.

Pros

Had all the features we needed. Credit Card integration, ability to customize based on our needs (at a reasonable cost). Outstanding support.

Cons

Early years software was not responsive, but this to have been resolved.

Reason for choosing Learning Stream

They had all the features we needed, they were willing to work with us and the cost was reasionable.

Review Source

MD

Melissa D.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A+ software"

December 17, 2019

4.0

Pros

The software is user very user friendly. We've been using the software for 12+ years and they continue to make improvements regularly that just makes the software better.

Cons

I can't think of anything I dislike about the software.

Review Source

EJ

Elizabeth J.  
Conference Planner  
Government Administration  
Used the software for: 1-2 years

### "Inexpensive way to get the job done. Not user friendly. "

March 6, 2017

3.0

If you have computer experience and an analytical mind you can get yourself through creating your event, but the system is cumbersome even with practice. There is not manual or tutorial worth using. There are glitches and holes in the system that even their tech support can't answer. The bottom line it is not expensive and worth the work to get the job done.

Pros

price

Cons

not user friendly.

Review Source

Response from Lumaverse Technologies

March 8, 2017

Though ABC Signup is not designed for conferences (Training classes, etc. are our specialty) the software is certainly flexible enough to work. And we try our best to make it was easy as possible for our users.

TR

Tiffanie R.  
Training Center Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "I have been very pleased with this software and the wonderful support of the staff!"

May 10, 2018

5.0

Being able to go to online registration for our classes has been a huge satisfier.

Pros

It is very easy to use. Susie Isham is always very quick to respond and always super helpful even when I have asked her the same thing before. Our department is very pleased with the software

Cons

Not really cons, but there are some features that I would like to see added or enhanced in the future to meet our needs.

Review Source

TD

Taylor D.  
Office Manager  
Education Management  
Used the software for: 6-12 months

### "Quick, Easy, Enjoyable, Little Stress, Helpful"

November 13, 2017

5.0

Simplicity, professional and clean look. Helpful and friendly help at a click of a button.

Pros

The ease of adding courses, simple registration process, attendance report, sign in sheet printable, certificates printable, online survey sent, professional looking registration page, professional e-mails.

Cons

Discount set up ( we use buy 1 get 1 free or buy 1 get a certain percent off), adding multiple dates when setting up a course (it is just not needed in our line of work)

Review Source

NF

Nidia F.  
Business Developer manager  
  
Used the software for: 6-12 months

### "Good Registration software"

April 30, 2018

5.0

Pros

What I like more about ABC Signup is the fact that you can customize the registration forms and the event pages according to the necessity of your client and the reports of the activities for management.

Cons

What I don't like is that the Automated messages system does not always work well. I have come clients that never got my messages.

Review Source

KS

Kelly S.  
Enrichment Director  
  
Used the software for:

### "Breakwater Enrichment and Summer Programming"

September 21, 2015

3.0

I enjoy many features of this product. It is simple to use for our needs regarding payment, course listing, etc. And I love the financial detail reports as well as the class listings. However, the product is not pretty or modern. It looks like a very dated website and is yet to be responsive to tablets and smartphones, which I view as a major issue. So many parents complain about their inability to use their phone or tablet at home, especially those who no longer have a desktop in their home. I also struggle with the inability to capture one invoice for one registrant. If you can pull a concise financial history report, why isn't there a function to pull a concise invoice? At some points, this program is not able to keep up with the multitude of our program. But our program is very heavy with the amount of events we offer and how often we are changing our course listing (38 options 6 times a year). The company itself is very quick to respond if you need help or have questions, which is great.

Review Source

AV

Alex V.  
Field Operations Manager  
  
Used the software for:

### "Very well designed system, and easy to use"

October 10, 2013

5.0

The product has been a huge help with our training department. It's easy to learn and use, and it covers very well every aspect of student registration. I haven't had to use customer service too often because it's pretty straight forward, but when I did, they did a great job at meeting my needs and replying in a timely manner. The only con I can think about is, the calendar views available to pick from are kind of limited. It would be nice to have more options on how the list classes/ courses is displayed to the end user.

Review Source

Response from Lumaverse Technologies

May 28, 2015

Again, we appreciate your kind words and thank you for your feedback. We hope you've noticed through our What's New section that we've heard you. We added an Event Status column to Event Listings in December 2013, a new Event Listing View in January 2014, a new Calendar View option in March 2014, and the ability to connect Divisions in your Calendar and Event Listings in January 2015.

RD

Robin D.  
Perinatal Services Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The system is easy to use and easy to learn. It gives the customer the freedom to choose classes."

November 13, 2017

5.0

Less work by hand in registering participants. Wish other departments could use software but not show up on our classes.

Pros

Ease of use. Customer access instead of us doing everything by hand. It is intuitive. Lots of features to help with reports, statistics, and evaluations.

Cons

Wish the evaluation form had the facilitator listed on it when you get the evaluation summary. Little difficult in moving data from our old system to the new. Had to reregister everyone in classes.

Review Source

JR

João R.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Learning Stream | Management and Registration made a breeze"

February 6, 2020

4.0

I've used Learning Stream in a few projects and it's helped me out a lot in organizing my workflow, so in my experience, this solution is definitely one to consider.

Pros

Learning Stream helps you make registration for your users/students easier, and even after that, it still offers tools to help you manage and keep track of the progress and data that you need, making it an essential tool for anyone needing an easy way to organize and streamline their education experience.

Cons

Some things could be more automatic and with less input, but it's still a solid choice if you need a tool to help out with managing students and their activities.

Review Source

RMH

Robert M H.  
Manager, HR Training and Development  
  
Used the software for:

### "Everything we need"

January 9, 2012

5.0

It's a great product and they are a trusted partner for us in managing our events. I would recommend them to everyone.

Pros

This product couldn't be easier for us to use. We have many users across the university and Learning Stream allows them to be posting and managing event registration in no time. Simple to understand, very feature-rich and great reporting. We don't have many questions, but we have had them the customer support has been exceptional.

Cons

I have no cons to list.

Review Source

Response from Lumaverse Technologies

May 28, 2015

We recommend Kent State to everyone! Thanks for the high marks, kind words and the inroads you have helped us gain in higher education.

CF

Chris F.  
Director of Technology  
  
Used the software for:

### "Learning Stream Continues to Support AHSD25"

August 26, 2015

4.0

We have used Learning Stream for several years for small to large registrations including professional training experiences and summer school. The staff is available, receptive and always willing to work with us to find solutions for our needs. The software is very versatile and provides capabilities for most any needs we have encountered. In addition, the staff has worked with us to find the most effective or efficient ways of setting up events, handling registrations or getting reports when we have question. Learning Stream continues to build out the UI to make the process more streamlined and visually appealing. This platform and the support staff have been a valuable partner to our school district.

Review Source

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