# Page 2 | Learning Stream Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Learning Stream the right Class Registration solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/6260/LearningStream/reviews --- Learning Stream 4.6 (98) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 2 - Reviews of Learning Stream ## Showing most helpful reviews Showing 26-50 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Jim F. DIrector of Operations Events Services Used the software for: 2+ years ### "Good Online Registrar (Could Great With a Little Work!)" December 5, 2019 4.0 Learning Stream provides a cost-effective online interface for online registration acquisition and data management. A first-time online registration service customer might face a significant learning curve to make the software fully operational. The e-mail help & support team is very effective, though I dislike having to contact them for often simple tasks that should be self-resolvable with a decent online support module. With a re-build to the back-end client interface, this would be a top-notch online registrar service. Pros The form-builder is fairly straight-forward an easy to work with. Manipulation of form-builder hues and such to generally match the appearance of your existing website is easy. Interfacing billing with our Merchant Account provider was not an issue. In the end, the software accomplishes the intended goal of successful event registration and billing, though we do feel “lost” when using it a lot more often than I desire. The overall cost of use is the most attractive feature of this software. Cons The back-end of the software is extremely "clunky" and difficult to work with in most all respects. The client messaging module is outdated and unable to even provide a true proof of your message appearance before being sent. Many features are unintentionally “hidden” and difficult to find. The overall GUI needs serious reconstruction. Data reporting for each form item/question is available, though no filtering of data is offered, you must take data outside of the software (Excel, etc.) for filtering. One of the most significant issues is the lack of a quality (self-initiated) help & support module. The existing help feature is poorly designed and rarely actually provides a customer solution. After an initial telephone consultation for software set-up, all help & support is by e-mail messaging. Problem issues are typically solved in a relatively short order, but there is not a live support desk to turn to. A good online help & support module would be, well, very helpful! Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We sought to change our online event registration service provider for several reasons. (1) Cost - The fee to use Cvent had grown to beyond being cost-effective for our event. (2) Lack of available reporting to meet our event & billing needs. (3) Off-shore help & support phone rooms staffed by persons who had great difficulty understanding and/or speaking English. Review Source CY Cameron Y. Media Technician Education Management Used the software for: 1-2 years ### "Learning Stream is flexible and robust and has handled every situation we've thrown at it." April 15, 2022 5.0 Pros Learning Stream is flexible and robust and has handled every situation we've thrown at it. We were starting from having a lot of manual processes for our course registration needs, so in one sense, anything would have been an improvement, but we really defined what we needed from a bonafide registration system, and Learning Stream rose to the top of the list in our search and evaluation. This past year of usage has only confirmed the validity of our findings, as we've thrown both anticipated and unanticipated situations at it and the system has always had a solution that seems in line with its design, and not a "workaround." Our daily user of the system, who shouldered all those past manual processes, is thrilled with the system. Cons If you want breadth of choice, that tends to mean complication. So Learning Stream has a bit of a learning curve and a lot of settings that you need to make sure are set properly before making an event live. You want things to be simpler, than you get fewer choices, and that's just the trade off. That said, Learning Stream's support is top notch, both in the implementation phase with individualized training, and help desk support in terms of responsiveness and clarity. Their knowledge base is also very detailed, and will get you most of what you need to know. If there are any questions, they have always been there to answer them. Reason for choosing Learning Stream One of the critical pieces the others didn't really have was retention of a registrant's course history, continuing education hours, and continuing education certificates. And a robust system to have most of that be automated and user accessible through a user portal. Having a portal for instructors to manage their assigned courses was also a key criterion. Review Source PC Pam C. Program Coordinator Education Management Used the software for: Less than 6 months ### "Great Experience Using Learning Stream" April 15, 2022 5.0 Learning Stream has automated our registration and reporting process. Also, our registrants find it simple to setup an account and register for classes. Pros 1\. After the initial setup of courses (confirmation emails, reminder emails, evaluation forms, and certificates), the registration process has allowed registration to be automated and registration easy to track. 2. The ease of cancelling / refunding registrations. 3. The ease of transferring registrants to a different class. 4. Ease of running reports 5. Automatic emails for waitlisted attendees and when a person cancels, waitlisted receives and automatic email letting them know that they have been moved to the registration list and has 48 hours to pay the tuition fee. 6. Ease of seeing how much revenue is being received for each course. 7. Courses can be easily copied for ease of setup for future courses. 8. Account setup allow attendees to maintain a central location to view their certificates as well as track previous courses, and print receipts. 9. Learning Stream customer service is the BEST! They always respond quickly to any of our questions. Cons 1\. Attendee notes can only be written for confirmed registrants. It would be nice to write a note for non-confirmed attendees. For example, if a person does not complete the registration and a follow-up phone call is made by a person on our staff, a note cannot be made to record the phone call. This results in making duplicate calls to this person. 2. I wish the registration lists could be sorted by different columns without generating a report. Switched from [Student Manager](https://www.capterra.com/p/83038/Student-Manager/) 1\. Student Manager did not have the capability to have attendees complete an online evaluation form and receive and automatic certificate via email after it the evaluation was completed. 2. It was also very complicated to run reports. 3. It was very SLOW to run the program. Review Source Brad H. Director of Operations Used the software for: 2+ years ### "Easy to use software that meets my needs" May 14, 2018 4.0 Pros The software is easy and natural to use and, for the most part, the features meet my current needs. I have experienced very little issues with bugs or down-time. Cloud-based, so I can use it wherever I am. The cost fits more in-line with my budget (no per registrant fees) than other software I have looked at. Doesn't have a million features (that I, at least, don't need) that can just confuse things. Support is timely and helpful. Cons I wish there were more options to customize how the registration page looks visually (looks just a bit "amateurish" compared to cvent and others); more options to customize statements (specifically statement when using \[StatementMain\]; a more streamlined/efficient way to do group registrations (in my experience, users find the current way confusing and too much work). Would also like the option to customize the credit card receipt that is sent to customers and have the ability to turn that off (i.e. just have the statement that shows the payment). Would like the ability to share a link with registration information with others. Less important, but worth mentioning, is the File Library, which I feel needs a major overhaul as far as how files are managed. Review Source HJ Helena J. Web and Multimedia Developer Higher Education Used the software for: 2+ years ### "Learning Stream Review" September 23, 2021 4.0 Overall Learning Stream has been a good tool for us for registration management. Pros The ability to customize messages to registrants. The ability to customize the look and feel of registration pages to match our website. The Learning Plans feature to track Learning Plans. The registrant access module that allows registrants to track their own attendance and Learning Plan status. Cons Customizing the look wasn't intuitive. Really took a while to work with it. There are areas that you can't customize for each division that's using the system that is problematic. Review Source HM Holly M. Training and Data Coordinator Education Management Used the software for: 1-2 years ### "Registration Software with a Wide Range of Capabilities! " September 23, 2021 4.0 I've been using Learning Stream for a year and a half, and love what it offers. This software can do things for us that I am learning more and more about over time. Your support team responds to my questions promptly with helpful recorded instructions that I really appreciate. I save them all and have a running "training manual" now that has been very helpful. Pros The registration features, the notification features, the ability to upload event materials, issue certificates...all great features! Cons It's a sophisticated program with a large range of capacities that until learned are difficult to navigate. Reason for choosing Learning Stream I did not choose it. Our organization did. Review Source VR Verified Reviewer Senior Instructional Designer Higher Education Used the software for: 1-2 years ### "Complicated and complex system that gets the job done but doesn't win any style points. " May 14, 2018 3.0 Wanted a registration tool that could handle breakout session registration and would allow us to approve/decline individual user registrations. Happy with the way this aspect of the tool works. Pros Customer support. The tool is difficult to get the hang off. Their customer support has been great. Always fast to respond and do a wonderful job of answering your questions. Cons Interface is clunky. Not as intuitive as other web based tools on the market. End user experience needs a facelift. Not very user friendly. Review Source EC Elizabeth C. Logistics Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Learning Stream is great!" June 27, 2019 5.0 We needed a registration software the could track all of our participants and give us a more robust reporting system. Learning Stream as been a step in the right direction that also allows us to have a little more user friendly UI. Pros This software and the Learning Stream team are wonderful! While all new software takes some time to learn Susie was immensely helpful during our transition phase. The software was adaptable for our use and we were able to set up and use quickly! Cons A challenging piece of the software was the amount of clicking required to complete tasks. Sometimes the steps were not intuitive and we referred to Susie's help menu quite regularly. Reason for choosing Learning Stream We chose Learning Stream because of the software possibilities and the customer service received from our rep. Review Source AC Austin C. Program Manager Education Management Used the software for: Less than 6 months ### "Streamlined Processes" April 21, 2023 5.0 Pros We were able to work with the Learning Stream team to implement some custom features that have really streamlined our processes and increased our capacity to manage programs. Cons Because of all the features and functionality it was a challenge to find how to access and find some items when initially trying to customize the system around our needs. Reason for choosing Learning Stream Fit well for the size of our office and needs, and was within the proposed budget Review Source MA Monique A. Admin Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Streamlined Our Processes" October 5, 2021 4.0 LearningStream is an investment we chose and we are going to continue moving forward with. Pros LearningStream is generally easy to use. I love how the interface is organized from "live" and "past" events. Admins can also customize what they want to see in registration lists which make it easy to view. Cons LearningStream has the ability to be integrated with our other platforms, but not in the way we want. But it has been a step forward from our previous, overly manual processes. Review Source KT Kelly T. Dean Higher Education Used the software for: 6-12 months ### "Learning Plans are Wonderful!" August 22, 2022 5.0 Pros We use Learning Plans so faculty can earn badges and see what they still need to complete to earn a badge. This has been working well for us and, although we have only been using it for a short time, faculty are already using the system to work on badges. Cons Setting up the learning plan was tricky, but once we got the hang of it, it works well. Review Source GG Gerald G. Special Projects Manager Education Management Used the software for: 2+ years ### "Great software!" December 13, 2019 5.0 I truly enjoy working with the Learning Stream support team. They have been able to answer and address any questions I have and are a pleasure to work with! Pros The software designers have anticipated the needs of the users and have created an exceptionally well made program designed especially for us! The software is extremely user friendly and there are an incredible amount of features that can be used. Cons The only downside is that there are an abundance of of features to use which might be a deterrent to some but overall, I really enjoy using this software. Review Source SA Sheila A. Program Supervisor Education Management Used the software for: 2+ years ### "Learning Stream Review" April 22, 2022 5.0 Pros Learning Stream is a user-friendly system for participants and system administrators. It provides an organized registration system and an efficient, organized way to keep clear records for auditing purposes. Customer service is great and the system typically allows a resolution to any problem/obstacle I may have encountered. Cons My biggest complaint is that two people cannot edit simultaneously. Review Source JE Jessica E. Principal Hospital & Health Care Used the software for: 6-12 months ### "Great Product" December 2, 2019 4.0 Pros Learning Stream is easy to adopt and easy to use. The folks at Learning Stream are always available for questions and very quick to reply. Billing process is smooth with zero hiccups. Cons We had to purchase a separate facilitator mode in order for trainers to view the roster. I believe this function should be embedded in the cost of Learning Stream as the module trainer inherently needs this information to account for attendees and reach out individually if necessary with pre-work. The trainers also have a separate log-in from when they are a trainee, which feels very clunky. I also wish on the landing page of the module (event), it showed the number of trainees registered. That way, if a training has very low attendance, the admin can review other date options and potentially consolidate. Review Source LK Laura K. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Platform with Excellent Support" September 27, 2021 4.0 Pros We looked for a platform we could use in a specific way and had a hard time finding one that fit our needs until we came across Learning Stream. It is very customizable and the support we've received throughout the process has been wonderful! Cons With the software being so detailed it can take a while to get used to and understand just how much needs to be added or changed depending on the event. The language used in Learning Stream is very different from our organizational language so it was a little tough to get used to. Review Source AB Amy B. Program Director of Professional Development Non-Profit Organization Management Used the software for: 2+ years ### "Ease of use" March 31, 2022 5.0 Pros Learning Stream is easy to use, and I appreciate how it sends automated emails to confirm registration and a reminder email before the training occurs. The attendance tracking feature is also helpful. Cons It would be nice to have a calendar hold feature for Outlook or Gmail where we could list the corresponding Zoom/location information. Review Source Rebecca R. Business Manager Used the software for: 2+ years ### "Learning Stream has been a great fit for our agency; exceptional customer service!" May 10, 2018 5.0 As a non profit agency this software provides a low cost solution to online purchasing of our low cost training. Pros Learning Stream's flexibility is by far one of its biggest pros. We have been thrilled with the mobile responsiveness as many of our clients don't have any other access. Cons Due to the amount of flexibility within the program it can be a little difficult to learn initially but their customer service by far makes up for it! Review Source KD Karen D. Early Learning MultiMedia Manager E-Learning Used the software for: 2+ years ### "Responsive Customer Service" July 28, 2020 5.0 An excellent software and product. Pros Learning Stream is customizable and with little hassle. The customer service is fast and incredibly helpful. Cons There is actually very little that I dislike about Learning Stream after exploring other similar software. Reason for choosing Learning Stream I was already a Learning Stream customer. We were going to have to switch due to a state mandate, but we are still with Learning Stream because they best met our needs. Review Source AW Allison W. Office Manager Education Management Used the software for: 1-2 years ### "Learning Stream" October 10, 2019 3.0 We moved away from learning stream to use another program because it wasn't solving any problems for us. Pros This program was the first one of it's kind that I had used when I started my role with GLS. It was easy to learn and understand. Cons There was not enough automated features and a lot of things had to be done/followed up on manually. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) share point limited the amount of registrations we were able to store. Review Source CP Connor P. Executive Director Higher Education Used the software for: 1-2 years ### "The backbone of how we do business. " December 16, 2019 5.0 Fantastic, the customer service is really good. Pros Its value. Without this software, we simply couldn't do business. It easy to use and easy to customize. Cons It's hard to understand all of its capabilities. It can cost money to have changes or improvements made to fit your business's needs. Switched from [ASAP](https://www.capterra.com/p/85529/ASAP-Registration-Management-Software/) At the time, Learning Stream (ABC signup) offered a product that covered more of our needs. Review Source MB Melissa B. Institute Assistant Medical Practice Used the software for: 2+ years ### "Great for events" December 5, 2019 4.0 We use learning stream to track all event activity from registration to sending a completion certificate. This program helps streamline registration for conferences and other events. Pros It helps considerably to have each event within its own page, and maintain individual registrations and registrant information and options. Cons Some of the formatting and coding features for page and form appearance seem inconsistent and options are not all encompassing. Review Source LM Lynne M. Director-Program Administrator Higher Education Used the software for: 1-2 years ### "The software is great and Customer Support Amazing!" January 10, 2019 5.0 My overall experience has been great- especially the customer service! \[SENSITIVE CONTENT HIDDEN\] is AMAZING! The moments when I get stuck or may have designed an event wrong- she has been one phone call or one email away. She is eager to help and REALLY patient. I'm not tech savvy or a guru at all, so having \[SENSITIVE CONTENT HIDDEN\] and the other team members to help me really means so much to me! Everyone at Learning Stream has been amazing! Pros I love how user-friendly it is. I love how each event dashboard provides you with "alerts" so you are confident that you created the registration for your event correctly. I enjoy sharing reports with internal and external stakeholders about registration numbers and event trends. Cons I really like the software. I can't wait until badge scanners are available -this will help with my large events. Review Source jB jeffrey B. Technical Services Director Education Management Used the software for: 2+ years ### "East software and east company to work with." November 10, 2020 5.0 Purchased this software to be used statewide for registration and reporting for a grant. We needed to prepopulate the database with thousands of entries for every school building in the state and organized in a way that registrants could easily select where they were from. This was accommodated and implemented and supported. I found the software easy to use once I was familiar with how it is organized. Reporting was good and support was absolutely outstanding. Pros Had all the features we needed. Credit Card integration, ability to customize based on our needs (at a reasonable cost). Outstanding support. Cons Early years software was not responsive, but this to have been resolved. Reason for choosing Learning Stream They had all the features we needed, they were willing to work with us and the cost was reasionable. Review Source RP Regina P. Professional Learning Director Education Management Used the software for: Less than 6 months ### "Coastal Plains RESA Loves Learning Stream" August 22, 2022 5.0 Pros This software is so user friendly from the administrative side to the user side. Technical support from Learning Stream is always available and super responsive. Cons Nothing! We are extremely happy with this product. Review Source MD Melissa D. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "A+ software" December 17, 2019 4.0 Pros The software is user very user friendly. We've been using the software for 12+ years and they continue to make improvements regularly that just makes the software better. Cons I can't think of anything I dislike about the software. 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