Deacom

DEACOM ERP Software


3.5 / 5
6 reviews

Who Uses This Software?

Manufacturers and distributors


Average Ratings

6 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Deacom
  • deacom.com
  • Founded 1995
  • United States

About DEACOM ERP Software

Deacom's comprehensive ERP platform delivers one of the largest functional foundations specifically designed to tackle the unique business challenges of mid- to large-sized process manufacturers and distributors. All capabilities are built by Deacom and into the core system including: WMS, inventory management, CRM, lot traceability, DSD, forecasting, and ecommerce, to name a few. This approach provides optimal visibility and eliminates dependencies on customizations and external software.


DEACOM ERP Software Features

  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Accounting Integration
  • ERP
  • Maintenance Management
  • MES
  • MRP
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Safety Management
  • Shipping Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management

DEACOM ERP Software Reviews Recently Reviewed!


An Experience Worth Having

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Having used multiple ERP systems, I am so pleased with my experience with DEACOM. Their "no bolt-on" approach allows the user to find all resources needed within the software without customization. The system is fully integrated, and data stored in one area can be accessed in a different area as required by the business need. I appreciate being able to find accurate information and produce reports that make a difference to management. This ability has been used to identify specific ways to increase productivity, improve efficiencies and greater capacity. The interface is straight forward and intuitive. Most users feel very comfortable about how to use the system and find the information they need within a relatively short period of time.

Cons: Development seems to be happening at unprecedented rate and it seems nearly impossible to know everything that is coming. Timing of an upgrade may be challenging as a result. This doesn't seem to be an issue for those in implementation.

Overall: The DEACOM team has been and is great to work with! They willingly make time for us as a customer and listen attentively to our needs. This has always resulted in collaboration and a true exchange of ideas. Not only are they willing to offer suggestions but they accept suggestions for improvement as well. As a company they have an understanding that our success is their success and we can grow stronger and better together!

The Best ERP company I've worked with

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is an all inclusiveness about Deacom. There are no bolt-ons and so you either receive all of Deacom - or none of it. User's heavily help develop the product further, and when updates are available, all enhancements are passed on through the updates. Because Deacom is all inclusive, updates are not exclusive to the individual company and can be tested and rolled out in a much better time than other ERP systems. This is also the fastest system I've ever used, especially when it comes to running MRP and reports. Tech support is always available, even after hours calls have been handled quickly and professionally.

Cons: Much of the roll out was done remotely which wasn't so much of a hindrance but took some getting used to. Because the system is all-inclusive, when addressing bugs in one area may have an unknown affect in other areas and testing is left to the end user primarily.

Overall: Overall Deacom has given a JIT experience within our company. It is a live system so every movement and traceability is there for us with the click of the mouse. Deacom has also helped us to better understand our company from a financial standpoint and continues to improve and grow.

Lots of powerful features but difficult to use

May 14, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Note: I use the server-side Deacom (not cloud-based), which is now considered a legacy product.

Almost every feature you could imagine is possible with Deacom. It's really powerful and highly customizable for your organization.

Cons: The windows. It generates a ton of windows instead of having a single, integrated UI. I guess this is supposed to be helpful, but it just makes things very hard to keep track of. It also takes a lot of clicks to get where I want to go. I wish they would make it more streamlined. Another thing my organization has had trouble with is automization. I don't know if there's poor support for macros and scripts, or if we just haven't looked into it enough, but it seems like there's a lot on Deacom that we do by hand that could be automated (for example, iterate through every BOM and remove items that contain a certain keyword)

Overall: It's very powerful and allows us to manage inventory, production, finance, and much more. Personally, I use it to construct BOM's and track quality control information. It does a very nice job of this, though sometimes the UI is tricky to use.

Ease of Use

Mar 03, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: You can incorporate CRM into sales features

Cons: CRM useability is not easy; it takes too many steps

Aweful

Feb 06, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Comments: I would never recommend this company or their inflexible software to anyone. It is too expensive and makes our lives more difficult than it needs to be.

Cons: Not only is the software unintuitive the people are condescending. They think they know more about our business than we do.

Project implementation team has been exceptional

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Switching from another client/server ERP program to Deacom's web-based ERP software has offered a lot more flexibility.