# StarShip Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about StarShip Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/63368/StarShip --- # StarShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) StarShip ## What is StarShip? Looking for a simple yet powerful way to streamline shipping? StarShip's out-of-the-box connector ships orders quickly & accurately. Automatically update ERP, ecommerce or EDI apps. Access dozens of carriers from a single view: UPS, FedEx, USPS, DHL, Purolator, YRC, XPO, UPS Freight & FedEx Freight and 3PLs: Worldwide Express, CH Robinson & Freightquote. Connect to line items & automate International docs, HazMat, packing slips & branded emails! Now available in the CLOUD or on-prem! ## What is StarShip used for? [Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1900 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StarShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vtechnologies.com&name=StarShip) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StarShip 3.1 (11) VS. [4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting Price $1900 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (11) Ease Of Use 4.9 (500) Value For Money 2.8 (8) Value For Money 4.9 (452) Customer Service 3.1 (11) Customer Service 4.9 (430) ## StarShip alternatives [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month [4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/63368/StarShip/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Parcel Shipping 2.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Shipment Tracking 2.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Freight Shipping 2.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Shipping products/goods by land, sea or air Ground Shipping 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Shipping products/goods by land Shipment Price Calculation 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipping Services Integration 2.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Integrates with shipping services StarShip 13 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Ship packages/goods by aircraft Documents issued by a carrier to acknowledge receipt of cargo for shipment Transfer of data from one computer system to another Shipping products/goods by land, sea or air Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Track and manage inventory levels to maintain proper supply Manage and organize the shipping, tracking, and delivery of packages Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Integrates with shipping services Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 3.3 (11) 3.3 Based on 11 reviews ## Pricing Value for money 2.8 (8) Free Trial Basic $1,900 Flat Rate,One Time Value for money 2.8 (8) 2.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (11) 3.1 Based on 11 reviews ## User reviews Overall rating 3.1 Based on 11 reviews Filter by rating 5(1) 4(4) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent SF Samuel F W. President Wholesale ### "AVOID AT ALL COSTS" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 16, 2024 Nothing short of a horrendous time wasting nightmare. When complaining about the problem, we received a rather rude and abrupt phone call from one of their employees whose only purpose in calling was not to help fix the issue, but to give her own special commentary about what she thought of our complaint and unfavorable opinion of their software Pros This product was sold as a newer and better version of their ShipGear software suite. While it had its quirks, ShipGear was at minimum a functional shipment processing software suite. Starship is anything but. Cons The setup for the software was improperly done by Vtechnologies and we had nothing but problems with it. The last straw was when their software wouldn't authenticate our already programmed UPS and other freight carriers account numbers, rendering the software useless. We ceased using just a few months into the new software, as we encountered the same non-existent customer service, solicitations to pay even more money for something VTechnologies screwed up in the first place, and a complete inability to log into their so-called portal. We were advised by their senior sales that if " we couldnt follow simple directions", then that was on us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Catherine P. Operations Manager Wholesale ### "BUYER BEWARE!!! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 27, 2024 We have used starship for close to a decade, they have the worst service imaginable. Because you buy the software outright, they charge you a subscription for support - to the tune of approx. $233 per month. This subscription just includes access to updates and they say it gives you access to support staff - but support staff will ALWAYS tell you that to fix the problem its a billable service... and want to charge you thousands of dollars more. Pros There are no positives to this software. Its ALWAYS a mess. It crashes. It freezes. To get help takes 48 hours+ sometimes. Cons Customer Service, and really everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Barbara M. CFO Wholesale ### "VTechnolgies Support " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2024 Pros shipping - Cons the support for Starship is horrible. phone calls are not returned! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KI Kevin I. Regional IT Manager, Americas Security and Investigations ### "Horrible Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 7, 2024 I would not recommend them no matter how well their product works when it does work. Currently exploring other options. Pros When Starship works it works well, but when there is an issue, and there will be, their Customer Service is the worse of all 3rd party vendor we deal with. Cons Customer Service. You can only communicate to them via email and you can only open a support case via their portal. Now there password reset for their portal doesn't work so if the issue is you can't get into the portal good luck getting that resolved. Once you do get a support case open don't plan on getting prompt responses and don't plan on them responding more than once per day. This means when you do have an issue you will be done for days. Right now we've done down for a week. Reasons for choosing StarShip Because we were already using Stargate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Hi! We are sorry to hear about your recent experience. We are unable to locate you in our system based on the name provided in this review; can you please reach out to me via the information provided and I will have your password reset reviewed as well as introduce you to your Account Manager who is another resource you can leverage for assistance. Thanks! RC Russell C. IT Associate Non-Profit Organization Management ### "A good product for shipping that integrates well with many disparate systems." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2023 Pros The ability to integrate with ERP systems that others don't want to deal with. The software works well and the support has been excellent each time we have reached out to them. Cons The setup and UI is a bit clunky, and some settings aren't intuitive, so there can be errors that occur because things are overlooked, or settings are in odd places. The product needs a UI refresh badly to make things simpler. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User sales Building Materials ### "starship-cloud" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 6, 2022 needed a shipping interface to our erp and that eas the brand my iIT person carried Pros upgraded to cloud base made it a little easier to use Cons compatabilty no clear communication with the ERP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Network Administrator/Operations Manager Food & Beverages ### "Solid shipping solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 29, 2019 Using starship allows the shipping department to quickly fulfill orders that have been created using our ERP system. Once the orders have been processed, Starship writes back the pertinent data to our database so that it can be accessed as needed. Pros Starship is a great solution for fulfilling our UPS & USPS orders through our ERP software. (Macola 10) It is flexible enough to adapt to our needs. The technical support is very knowledgeable and can usually get problems fixed very quickly. Cons The biggest complaint that I have with the software is that you have to pay per incident for tech support. This can get pricy. I've also had to call tech support due to quirks that seem to be the fault of the software, but have been charged anyways. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Wayne S. Owner Wholesale ### "A reliable solution for Sage 100 and Sage 100cloud users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2019 I have been using V-Technologies Starship since it was first offered for Sage 100 and now Sage 100cloud. It is a solution that the shipping departments seem to like and I rarely get calls on any type of support issues. It's simple to upgrade and what I can't handle myself the support department will field for a fixed fee which is generally money well spent. I get very few, if any, complaints from end users about this system. Pros StarShip is easy to upgrade, the support has improved over the years and I have probably upgraded a half dozen users in the past two years and support has always been helpful at sending the latest release and documentation. In some cases I advise the customer just to pay the flat rate and have V-Technologies do the upgrade. In all of those instances everything has gone well. Cons The online knowledgebase is difficult to navigate / non-existent. If I have a tougher question I advise the customer to buy a V-Technologies support case. I think this has worked pretty well. I'd rather have a great self-service knowledgebase but once we get V-Technologies on the phone the support techs are exceptionally well versed in solving problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Susan M. National Account Manager Wholesale ### "We use this software to ship." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 25, 2018 Pros Integrates well with inventory system. Many features and options. Creates commercial invoices, that's a plus. Cons It is hard to troubleshoot. Customer service is good, but I dont like having to pay for support by purchasing incidents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP NICK P. Order Entry Clerk Sporting Goods ### "We used StarShip in the office for 3 years before transitioning over to UPS WorldShip." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 21, 2018 Able to create and track shipping labels for a variety of carriers in one easy to use program. I miss it. Pros It allowed you to create both UPS and Fedex labels in one easy to use shipping software program. This simplifies things and keeps all records in one easy to lookup location. Cons It didn't port well with our Business Software (Sage BusinessWorks) and so we ended up having to eventually switch over to UPS WorldShip and Fedex Ship Manager in order to handle the amount of orders we were receiving. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/63368/StarShip/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)