Canadian Payroll Systems

eNETEmployer

4 / 5 16 reviews

Who Uses This Software?

eNETEmployer is perfect for small-midsize Canadian businesses with up to 500 employees. The program is used widely across Canada for thousands of payrolls each month.


Average Ratings

16 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $11.00/one-time/user
  • Pricing Details
    Base fee of $9.95 and $1.30 for each processed employee.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Canadian Payroll Systems
  • www.enetpayroll.com
  • Founded 1985
  • Canada

About eNETEmployer

eNETEmployer offers total employee management through a suite of online tools for Human Resource, Payroll, Employee Scheduling and Time and Attendance management. Use it to enhance your organization's workflow and help reduce the rising costs associated with employee management. With no more software backups and updates to perform, you simply have the convenience of calculating your payroll at a time that's convenient to you.


eNETEmployer Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

eNETEmployer Reviews Recently Reviewed!


review of enet payroll program

Sep 21, 2018
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: I like that it provides a secure on line way for me to deal with payroll. I like the end result. I like that I do not have to try to know all there is about payroll rules and regulations. I like that I do not have to submit deductions, it is done on my behalf.

I assume there are checks and balances for verifying that my reporting and payroll entries are consistent and anomalies would be brought to my attention. I assume if my payroll was audited your system would live up to the scrutiny.

Cons: I find that the program is not user friendly. The program is not intuitive to use. I have been using the latest format since it came out and I still do not enter the system feeling confident that I know what I am doing. I do not like the window for reports. I do not like how to pick the paydate and that it does not advance on its own to my next paydate. I do not like the layout and unless I hide alot of the columns it is impossible to see things at a glance. There is too much scrolling that needs to be done. There was one area that was not being done correctly on your end and I had to figure it out and inform your staff and I am not a payroll expert.

Overall: The support people know their stuff. I have been pleased with support; however, I don't feel that I should need support as often as I do considering the amount of time I have used the program.

My inputting experience.

Sep 21, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can review your results easily before submitting the payroll. I also like that the results are accurate.

Cons: I do not like that I have to wait after every keystroke for the computer to think. This is extremely irritating.

I find it very difficult to change an employee from hourly to salary. The vacation gets messed up and I have need help every time to fix the errors. Still not clear on how to do this correctly. I also have the same problem when changing the vacation pay rate.

I also do not like that in the earnings area there are several lines for an employee but when you go to the next screen, you no longer see the employees name.

Overall: I really do not think this is the most user friendly system.

needs some adjustments

Sep 21, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: can use it anywhere, not tied to one computer in one place;

not tied to an annual contract - pay per use;

once used to the 'kinks', it is relatively easy to use.

Cons: cumbersome setup;

unwieldy with everything in a long line, suggest a drop down box with entry fields; same for every category of employee setup;

can't delete employee when there is no data involved;

I have used one payroll system or another for over 20 years with little or no issues. This one is far from my favorite. It's just too cumbersome. I needed plenty of help in the setup.

Overall: this program keeps overhead costs to a minimum; for a small number of seasonal employees, it is the perfect way to keep staff paid correctly, with T4s provided on time.

My thoughts on eNETEmployer

Sep 21, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It has become relatively easy to use now that I know how it works. I was an adjustment for sure, going from eNETPayroll to eNETEmployer but I'm overall pretty happy with it.

Cons: The 'reports' page can be a little difficult to maneuver. Trying to figure out which reports I needed right away was a bit of a challenge. And overall, the web page is usually very slow to load.

Good program

Sep 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: fast input, accuracy, online access from anywhere

Cons: all screens should default to alphabetical surname, changes are made to the program without informing the users, pay statements should email out automatically on the pay date

Overall: All account reps are great and very helpful. Program is quick to input

eNETEmployer review

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and Easy to navigate for completing the payroll

Customer Service from Winnipeg is awesome

Cons: Evey thing is good, I dont have any issues with the system

Overall: Easy system to learn and understand and I can do it from anywhere in the world, just need a laptop

They down load the program and away you go

payroll review

Sep 21, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: everything in one application although the old one was much easier to navigate

Cons: You have to access so many screens to set up an employee

Overall: An inexpensive way to manage my payroll from anywhere I have access to to the internet

Very happy

Sep 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to get around the different aspects of the software.

Cons: Not much if anything to complain about at all.

Overall: LOVE THE CUSTOMER SUPPORT.

Easy to use and value for money

Sep 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was so easy to get set up and maintain.

Cons: A bit difficult to use when viewing on my phone.

Overall: I have saved so much time with payroll. The cost far outweighs my time! The staff love the direct deposit, and I love that I never miss a stat remittance deadline! So easy to use!

Convenient Payroll processing

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This payroll software was so easy to use. Very secure and calculations were so accurate. Great system

Cons: I do not have many complaints. If I ran into issues then I would call customer service and get help.

Capterra-loader

Better than before

Sep 21, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: You can navigate the software easily with the tab above.

Cons: The fact you have to scroll right to see the full page.

Overall: Takes only a few minutes to process a hand full of employees payroll.

Payroll

Sep 22, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that you do ROE's and T4's and summarize hours is great.

Cons: Seemed complicated to learn (not user friendly)

Overall: Saves me time, especially with government paperwork

Excellent Payroll Software

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used two other payroll companies and an inhouse software program before trying eNetPayroll. We decided to try Home Hardware's payroll program and we haven't looked back since. Easy to use, excellent customer service. If we have questions or problems, we phone Tina at Head office and she helps us out. If Tina is not available, I call the eNetPayroll company itself and they help me out. No more stress, our employees love having their paychecks deposited in their accounts. They also like knowing ahead of time what is going into their bank account because the paystubs are emailed to them.

Can't say enough good about this company and this program.

E-Net Employer

Sep 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for producing ROE's and T4's

Cons: No real complaints or concerns at this time.

Overall: Spent hours doing Roe's and having to balance T4's for 80+ employees, dreaded it every year. I like the personal support I get with any issues I am Having and they are dealt with very quickly with my support member, she is a gem always looking out for me

I have been using this payroll service for many years and i have always been very satisfied

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am so pleased with the service I recently added the time tracker feature too

It is more often than not just too slow.

Mar 26, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good system but too slow