# EXACT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EXACT Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/6364/EXACT-V12

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# 

 EXACT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EXACT

## What is EXACT?

Built on years of analysis and research, EXACT gives dental practices the management tools to increase revenues and profitability and secure your peace of mind. EXACT automates many of the mundane but essential management tasks that collectively determine the financial success of a practice. It includes a range of enhancements that allow dental practices to benefit from increased efficiency, giving you more time to focus on patient care.

## What is EXACT used for?

[Dental](https://www.capterra.com/dental-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EXACT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://henryscheinone.com&name=EXACT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EXACT

4.1 (17)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (17)

Ease Of Use

4.4 (188)

Value For Money

3.3 (8)

Value For Money

4.3 (175)

Customer Service

3.7 (14)

Customer Service

4.5 (182)

## EXACT alternatives

Highest Rated

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (81)](https://www.capterra.com/p/160904/RevenueWell/reviews/)

Starting price

$189.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[4.6 (46)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/)

Starting price

$500.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/6364/EXACT-V12/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

Process of submitting and following up on claims with insurance companies

Client Management

Manage contact details and communication with clients

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Dental Practice Management

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

EXACT 12 features

Manage various aspects of appointments including booking, rescheduling, canceling

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage billing and payments for a healthcare provider

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.2 (15)

4.2

Based on 15 reviews

## Pricing

Value for money

3.3 (8)

Basic

$0.01

Value for money

3.3 (8)

3.3

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (14)

3.7

Based on 14 reviews

## User reviews

Overall rating

4.1

Based on 17 reviews

Filter by rating

5(7)

4(7)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CS

Caroline S.

Owner

Medical Practice

### "Do not purchase EXACT SOE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 23, 2024

Rubbish do not use they are non responsive and do not care about your business

Pros

Our online booking system has not been working for almost a month I have asked for a call back and no one has called they use third parties for their back end and no control over when this goes wrong - they do not care about your small business

Cons

Too big do not care if your systems are not working

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Sabina J.

Accountant

Computer Software

### "Practical medical software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 20, 2023

Pros

As an administration support at that time it helped me with orientation in daily agenda of my boss. The management of tasks was very simple, also the environment of software was very pleasant and the functions were intuitive - there was no deep training needed.

Cons

When some adjustments were needed, the communication with customer support was difficult and the charges quite high.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HK

Hans K.

Partner

Management Consulting

### "Reliable accounting software with an outdated interface"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 6, 2022

For small business running on a subscription business model it is an easy to use accounting software

Pros

Reliable software Relatively easy to use

Cons

Old fashioned interface Some functionalities are outdated and not very user friendly, but it works.

Switched from

[Yuki](https://www.capterra.com/p/196646/Yuki/)

No analytical accounting. No subscription feautures?

Alternatives considered

[AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/)

Reasons for choosing EXACT

Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RV

Ravinder V.

Company Director

Hospital & Health Care

### "Terrible customer service!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 29, 2019

Absolutely terrible service!

Pros

Clever when it works! Reports are good on it.

Cons

The team at SOE and the product installation was terrible! Booked out days in our diary without doing their due diligence and then when they realised cancelled the week before losing us 3 days of business! Terrible attitude to this and all other problems we experienced.

Alternatives considered

[Dentally](https://www.capterra.com/p/153816/Dentally/)

Reasons for choosing EXACT

Was convinced by the rep that it was a better product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Amelia S.

Practise Manager

Medical Practice

### "Great program, but poor support in South Africa"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

January 10, 2019

Pros

easy to use generate reports fast freedom to customize accurate dental charting, paperless option can do estimates and plan treatment

Cons

battle for days to get hold of a support person no reply from support on voice messages only one person that seems to be able to help at the end of the day and can't get hold of that person?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

laura m.

practice owner

Medical Practice

### "Superb in every way!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 30, 2018

Pros

its ease of use support given ability to track everything in your practice reports that can be run

Cons

is so sophisticated that its hard to be using all of its functionality to the max - it offers so much that we could employ one person just to keep up!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LE

Lorraine E.

Dentist

Medical Practice

### "Pleased with the functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 22, 2017

Pros

I like the whole features of the software, looks easy, and the dental charting and going paperless is great. Most especially the automated sending of recall without doing it manually.

Cons

I having used a very simple dental practice software, I find it a little bit uncertain if I could use the whole feature of the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michelle S.

Principal Dentist

Medical Practice

### "Great dental management program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2017

Have used several different products but like this software the best.

Pros

Easy to use, easy to train, great graphics, easy payment screens, great practice management reporting, easy automation, great support staff.

Cons

Extra modules and their price can be an issue sometimes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sheryn B.

Practice Manager

Medical Practice

### "Better than Titanium (no experience to compare however!)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 5, 2017

Have only been using the program 10 months, have no other programs to compare it to other than 2 months of Titanium. Still finding out what it can do, as my role grows and develops I''m asking more from the program and Im learning what it cant/cant do.

Pros

Its ease of use, good functionality, great support, clear (you ask for too many characters in this request)

Cons

I find the reports hard to customize (you ask for too many characters in this request..............)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FN

Frank N.

Dentist

Medical Practice

### "Very easy to use, especially on the menus and flexibility."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 31, 2017

Pros

It's ease to use graphically, update on ACC and DHB more frequently, makes the claims very easy to do and almost immediate support.

Cons

Expensive on support on monthly charges, would be better if we use less and could have discounted price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/6364/EXACT-V12/reviews/)

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