--- title: "EXACT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EXACT Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/6364/EXACT-V12/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # EXACT Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EXACT ## What is EXACT? Built on years of analysis and research, EXACT gives dental practices the management tools to increase revenues and profitability and secure your peace of mind. EXACT automates many of the mundane but essential management tasks that collectively determine the financial success of a practice. It includes a range of enhancements that allow dental practices to benefit from increased efficiency, giving you more time to focus on patient care. ## What is EXACT used for? [Dental](https://www.capterra.com/dental-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EXACT?[Manage this product listing](https://www.g2.com/products/henry-schein-one-exact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EXACT 4.1 (17) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $0.01 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (17) Ease Of Use 4.4 (225) Value For Money 3.3 (8) Value For Money 4.3 (210) Customer Service 3.7 (14) Customer Service 4.5 (219) ## EXACT alternatives [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/6364/EXACT-V12/alternatives/) ## FAQs about EXACT Overview ### Which roles and teams benefit most from EXACT? EXACT is most used by dentists, dental practitioners, and clinical directors who manage patient records, treatment plans, and appointment schedules. Practice and office managers rely on it for daily administration, while owners, partners, directors, and accountants use reporting and financial information to oversee practice performance and operations. Answer based on 17 reviews Overview ### What company size and specific industries is EXACT built for? EXACT is designed for dental practices of all sizes across Australia, New Zealand, the UK, and the Netherlands. It is built for the dental industry rather than a broad range of sectors, making it suitable for clinics and practices that need software focused on dental operations. Features and Usability ### What are the key features of EXACT? EXACT offers appointment management, scheduling, and confirmations/reminders for patient visits, plus client management and patient records management for practice data. Core clinical features include charting, imaging and X-rays, and treatment planning, while claims management and medical billing support administrative and financial workflows. Getting Started and Support ### What training and onboarding options does EXACT offer? EXACT provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for reviewing features and steps as needed. ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) EXACT supports all three features that reviewers rate most highly: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver more consistent service and keep daily operations running smoothly. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Client Management Manage contact details and communication with clients Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Dental Practice Management Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. EXACT 12 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Medical Billing: Manage billing and payments for a healthcare provider - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.2 (15) 4.2 Based on 15 reviews ## Pricing Value for money 3.3 (8) Basic $0.01 Value for money 3.3 (8) 3.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (14) 3.7 Based on 14 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(7) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Partner Used the software for: 1-3 years ### "Reliable accounting software with an outdated interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 7, 2022 For small business running on a subscription business model it is an easy to use accounting software Pros Reliable software Relatively easy to use Cons Old fashioned interface Some functionalities are outdated and not very user friendly, but it works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accountant Used the software for: Less than 1 year ### "Practical medical software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 25, 2023 Pros As an administration support at that time it helped me with orientation in daily agenda of my boss. The management of tasks was very simple, also the environment of software was very pleasant and the functions were intuitive - there was no deep training needed. Cons When some adjustments were needed, the communication with customer support was difficult and the charges quite high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Do not purchase EXACT SOE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 2, 2024 Rubbish do not use they are non responsive and do not care about your business Pros Our online booking system has not been working for almost a month I have asked for a call back and no one has called they use third parties for their back end and no control over when this goes wrong - they do not care about your small business Cons Too big do not care if your systems are not working Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dental Clinical Director Used the software for: 3-5 years ### "Best Dental Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2017 Thank SOEI for your ongoing support of our clinic. We appreciate all your help. Pros I find EXACT quite easy to use. Very intuitive. I enjoy using its basic and add-on features. They make my daily practice so much better. Cons There are a few things for EXACT to work on such as update OHSA forms (which I believe are already done in the new version). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer practice owner Used the software for: 3-5 years ### "Superb in every way!" 5.0 July 31, 2018 Pros its ease of use support given ability to track everything in your practice reports that can be run Cons is so sophisticated that its hard to be using all of its functionality to the max - it offers so much that we could employ one person just to keep up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Company Director Used the software for: Less than 1 year ### "Terrible customer service!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 3, 2019 Absolutely terrible service! Pros Clever when it works! Reports are good on it. Cons The team at SOE and the product installation was terrible! Booked out days in our diary without doing their due diligence and then when they realised cancelled the week before losing us 3 days of business! Terrible attitude to this and all other problems we experienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist Used the software for: 3-5 years ### "Very easy to use, especially on the menus and flexibility." 5.0 August 31, 2017 Pros It's ease to use graphically, update on ACC and DHB more frequently, makes the claims very easy to do and almost immediate support. Cons Expensive on support on monthly charges, would be better if we use less and could have discounted price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dental Practitioner Used the software for: Less than 1 year ### "Breathe of fresh air" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2017 Pros We start as R4 and recently changed to EXACT (past 6 month) and it has literally changed everything. Customer support has been sensational - we were slightly worried at first having been on R4 for years, and I know EXACT is very different but we haven't looked back since, a little hiccup here and there in the data migration but we're already seeing improved business outcomes, really has been great. Highly recommend Cons More pricey than competitors but it literally makes up for that in business results. You get what you pay for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director/ Dentist Used the software for: 3-5 years ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2017 Pros Good support team, comprehensive software and easy online booking, great trainers and good recall system Cons Few bugs like " failure of tool tips" pop up , needs a mobile app for online booking monitoring, ,, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: Less than 1 year ### "Better than Titanium (no experience to compare however!)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 5, 2017 Have only been using the program 10 months, have no other programs to compare it to other than 2 months of Titanium. Still finding out what it can do, as my role grows and develops I''m asking more from the program and Im learning what it cant/cant do. Pros Its ease of use, good functionality, great support, clear (you ask for too many characters in this request) Cons I find the reports hard to customize (you ask for too many characters in this request..............) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/6364/EXACT-V12/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.