Who Uses This Software?

Small business point of sale system used across various industries.


Average Ratings

103 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,200.00/one-time
  • Deployment
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Intuit
  • www.intuit.com

About QuickBooksPOS

Automatically keeps track of inventory, customers, sales orders, layaways and employee commissions.


QuickBooksPOS Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

QuickBooksPOS Reviews Recently Reviewed!


Great tool for business, has some irritating features.

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This software can handle TONS of inventory. We have used the software for over 12 years, and now have over 15000 unique items. Each one is able to track purchasing history, selling history, even details down to the name of the customer who bought this item in march of 2005, what he paid, and what else he bought on the same ticket! We use it a lot for warranty issues, as we're able to see if someone truly bought an item from us, or if they bought it online, and are just trying to get us to fix it for free. Super useful!

Cons: Once you start, you cant stop... Well, that's probably true of any POS system. You end up with too much data to lose, so I couldn't change now even if I wanted to, not that I do. The real problem with being stuck is that you have to pay up for it. Every year, they stop supporting the version from 3 years back. I.e., in 2018 they stop supporting the 2015 version, in '19 they will stop suporting '16, etc. So, you're just fine until windows does some auto-update in the middle of the night. You come in to find out you can't run your business. So, you call support. Support tells you that your version is no longer supported, and it'll be cost per register to upgrade to the current version. Then you're good for another 2 years. We've done this for over 12 years. It's the same song and dance every time. Now I know, and I can budget for it.

All in all, it's worth every penny. I've yet to find anything else that can handle such a large selection of inventory, with so much adaptability, for the price. Just know that the price is hardly a 1-and-done thing.

QuickBooks Pro Point of Sale Version 12

Feb 13, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I've used QuickBooks Pro in my retail liquor store for about fourteen months. I don't like it, for four main reasons: First, if I'm making a sale and I notice the price of the product or the on-hand quantity is wrong the software won't allow me to make corrections from the "Make a Sale" screen. It will allow me to change the price, but the change will show up on the receipt as a "discount," and the price will remain wrong in the database. To change the price or the on-hand quantity in the database requires exiting from the "Make a Sale" function and then entering the "Item List" function. This is impractical to do when a customer is waiting to pay and get on his way. It is also inconvenient and cumbersome to switch back and forth when we are checking in replacement inventory items during business hours and we have to get out of the ¿Item List¿ and go to the ¿Make a Sale¿ function. When we had Microsoft Point of Sale we could do both functions from the same screen. Second, QuickBooks Pro will not produce a simple report showing what products were sold and how many were sold during a previous period of time, plus how many remain in inventory. I need to know this information so I can decide what items to replace in inventory. QuickBooks Pro will report all the sales during any chosen period, but obviously the same products are often sold multiple times during a day, so when I'm ordering I have to look at every transaction and consider whether to re-buy the same items multiple times, and then look at another report showing how many were sold during the past months. If you were in a business like mine you¿d appreciate the difference between looking at several hundred individual transactions and looking at a single list that summarizes what was sold, how many remain in stock, and how many were sold in the past three months. I think a good POS system should be able to produce a list of what was sold in one column alongside another column showing how many remain in inventory, and a third column showing how many were sold during the previous three months or whatever time period the user would choose as a guide to decide how many of each to re-buy for stock. QuickBooks Pro will not do this. Also, QuickBooks will not let you copy the name of an item in a report, which would make reordering easier. Instead, I have to type the name of what I want when I go to the suppliers¿ ordering systems. Third, it won¿t handle some barcodes. There are some that¿ll work in the ¿Item List,¿ but not in the ¿Make a Sale¿ function and some vice versa. Some won¿t work in either function. We never had this problem with Microsoft Point of Sale. Fourth, and worst, QuickBooks drops transactions and changes the quantities of items in inventory. Every night when I do my tallies I have more money in the till than I should have for a number of sales that day as reported by QuickBooks. I¿ve seen no rhyme or reason for this happening¿the software just decides on its own to delete a transaction or two every day. It also decides on its own to make changes to the quantities of items in inventory, so I don¿t really know how many of an item we have in stock without walking to the shelf and counting them myself. I seldom have time to do this, so I frequently order things we already have plenty of, or we run out of things and don¿t notice it until a customer complains or we just see a hole in the shelf where something should go. I¿ve tried to imagine a business that would be satisfied with this software. Please don¿t recommend it to clients with high product turnover and many transactions to keep up with.

Pros: Poor as it is, it does keep working. It hasn't crashed yet.

Cons: See review

Recommendations to other buyers: See review

An okay system for PC but no compatibility with mobile technology and prone to dumping data

Feb 01, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Cons: Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

Overall: I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly.

Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased.

I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data.

For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

Recommendations to other buyers: Quick-books is an okay system for the PC but in the shifting world and its technological advances, I would suggest to anyone that moving to a mobile-friendly POS is the way to go. I loved being able to make a sale from anywhere in the building with my mobile-friendly POS, and not to be chained to the desk with my PC to make sales.

Easy to use, but not easy to upgrade

Aug 09, 2016
3/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Ease of use. It was simple to teach employees how to use the register side of it. It synchronized easily to quickbooks financial once everything was mapped.

Cons: I could not upgrade past windows 7 on the machines that ran this product. It required I have a machine set up as a server. It cost me pretty much the full price of the product to add another register, or back end user. In order to update the product you had to buy it outright again. There was next to no updating of the product. I bought version 10 back in January of 2011 and until I stopped using it in August 2016 there was no updates. I had to buy the product again if I wanted an update. Customer support cost a lot extra per month, they would even charge you for calls when the problem was their fault. Many reports were limited. For instance, fields I would expect to be in a report simply were not there. For instance, the top customer report, had no way to put the email address into it. So what was the point of that report if you could not send them an email promo? It was not stored in the cloud, so I was limited in that the product could only be used in my store. If I wanted remote access I had to use a third party computer access product to see my POS. If you wanted integrated credit card transactions you had to use their merchant services. Their fees were higher than everyone else. I ended up saving thousands a year when I moved to another merchant processor and adding extra steps at the checkout. Once my file got big, it would lag out loading customer/inventory information. I ended up changing POS systems when we got another location and it was just going to cost too much to upgrade the product to cope with multiple locations.

Recommendations to other buyers: Check out subscription cloud based products. While paying monthly may be off putting, you have a current up to date product that is easy to access from anywhere. Also look into products that work on more than one platform. And there are products out there that will sync your POS to your website.

We have used QB POS Multi store for a couple years.

Apr 19, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Ease of ringing up customers. It's very simple to start ringing people up. We didn't have to train our staff more than a couple minutes.

Cons: 1. Tech support is horrible. There is a reason this is number one!!!!!! 2. If you have more than one computer at a location there are issues if you don't have a wired internet which brought us down for hours and hours and hours over weeks without anyone diagnosing this to be the issue. Customer service just kept logging in and changing the IP address without explaining what they were doing. I finally got a good tech support person that helped me figure it out and how to fix it on my own. (Do NOT use wireless internet. You MUST use hard wire to computer.) 3. We have inventory items that keep reappearing after deleting them. We then tried to merge them and they still keep reappearing. Tech support couldn't remove them either. This really messes up our reports. 4. We had a day that at the end of the day QB restarted and lost ALL the transactions for the day. We were never able to get the information back and it also took a weeks worth of transactions with it. Tech support never retrieved the information nor could explain what happened. 5. There is only 2 levels of departments. You have a "work around" for this by allowing you to customize a field, but you have to write the department name in each time. If you forget the exact word you used such as "snack" instead of "snacks" it won't run adequate reports. I can't imagine many places that don't need more departments. For example, I have "Tours" and "Merchandise" as my main departments. I want to have "Snacks" "Apparel" and even further under snacks I'd like to have "Cookies" "Chips", etc. 6. Sending and receiving files from Intuit server does not always go through. This would be ok if there were an error message, but there isn't. It just didn't send. The only way to be sure this didn't happen when running a report on headquarters is to check to see if there is information each day. I have more than one location so this is tedious. If I find a day that is missing I have to have the staff manually go in and resend data. 7. I'm sure I have MUCH more, but that was the ones I could think of off the top of my head and QB POS has taken up enough of my life!!!!!!!!!!!!!!! If I can find a better solution I would before you could blink your eyes. I am constantly looking and shopping around.

Recommendations to other buyers: Run as fast as you can away from this product!! If there was less than 1 I would rate it as far negative as I could see on my monitor.

QuickBooks POS - not good for Retail, but anything else maybe

May 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.

Pros: 1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features. 2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again. 3) It's easy to use and navigate. 4) Does not require internet connection if the internet goes down 5) Great reports 6) A great company, with solid reputation, with a good name brand product

Cons: 1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and 2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa. 3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive. 4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution. 5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

Terrible support

Apr 05, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Don't purchase a POS solution where the administration for support takes hours before you can get a support person online. Also, because of turnover at our organization, we have been trying to change the contract person for more than a month. The requirements include a copy of drivers license, copy of bank account, and letter from President !! Really ?? Top that off with contact people who you have no idea where they are located. Administration that insists on calling back 'after hours' for our Eastern time zone and the support turns out to be useless at best. We cannot change the contact person and the actual tech support team members cannot help us out with intermittent issues with the POS freezing up. I would never recommend QB, Intuit, or the POS. AND I have to add that there is no escalation at Intuit, so no one actually cares that there are problems.

Pros: Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

Cons: POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

Quickbooks POS has been helpful for organizing my small business

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This product has allowed me to be more organized with my small business. I am able to keep track of my customers and the orders that they place. Also, my inventory is neatly organized and allows me to see exactly what items I have in stock and what items I need to order. I particularly like the "quick find" search option which I can use to quickly search for a specific item/client/or receipt. This option also searches through item descriptions which allows me to find exactly what I'm looking for with a few keywords. By far though, I really like how well and organized my previous sales are presented to me. I am able to see how my business is doing through various methods such as a pie chart or a graph, and using my own parameters to analyze my sales.

Cons: It does take a bit of a learning curve to fully grasp all that this POS system has to offer. It does have a tutorial and video guide to walk you step by step through all the features but you need to dedicate quite a bit of time just to learn everything. There are a lot options and a lot of ways to do each part of the POS system such as "make a sale", so it can take a while to figure out which method works best for you. Once you have learned everything, it takes a bit of practice in order to be able to do a function quickly enough to not keep clients waiting.

I feel like less competent than a monkey in a space rocket with this tool - NEED TRAINING!!

Nov 10, 2017
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It seems that the ability to really do ANYthing with the software is there, yet without the proper time and training one can use it only to about 10% of its potential. That said, the 10% is better than the old cash register and this has been a very useful tool for getting our business's inventory managed and sales organized.

Cons: This is an incredibly complex system that ought to come along with intensive (and free of cost) training. This is not an intuitive software and there are just so many ins and outs and ups and downs that I learn something new everytime I poke around a bit and think: "shoot, I wish I would have known about that three years ago when I got this thing!!!"

QB POS great pos, horrid support, pricing that keeps wanting more

Apr 20, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

Cons: customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

Not good for small business!!!

May 08, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: It is just not the best for smaller businesses especially since every few years they tell you you have to pay to continue using but OH! they're giving us a 50% discount for being customers already. Sorely disappointed in the position they have pushed us into. The cost is not a small sum for small businesses.

Pros: Yea it has a lot of features, but whether you use them or not you are paying for them. Quickbooks has been great for our business besides the crazy charges they demand.

Cons: Being forced to pay every couple years for the same service just because they "fixed" a few things. That is not how to treat loyal customers

QB Point of Sale Review

Sep 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to adapt has two different screen settings that make it easy depending on your type of retail business that allows it easy to understand. If you are not a computer expert you can still feel smart using the POS software.

Cons: Price and if you do need to call for help, since it is a QB product support time is usually longer than you want. The support call time can be a problem if you have an issue with the POS system during normal operational hours.

Overall: DIdn't require to be online as some other versions of a POS system do require. This is a nice feature as it is a pay one time not monthly.

Capterra-loader

Great POS system for small business

May 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I bought the simple version of Quickbooks POS and it had great features for an entry business. No limits on inventory list and great tool for customer loyalty rewarding. For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

Cons: Very laggy when filled inventory list with 1000+ items. Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

Solid product for the small shop, don't expect it to grow with you.

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: This is a great way to go from no point of sale to a solid tool that will serve the small shop. There is very little in the way of customization, or integration that can be done with this product, don't expect to use it with other software easily.

Pros: Reporting features are excellent At-register experience is good Integration with Quickbooks is seamless

Cons: Integration with outside software such as e-commerce is poor Gift card options are unnecessarily limited, frustrating, and expensive Customer support leaves a lot to be desired

Good software for retail sales but not as strong for food and drink sales

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Good inventory managment tied to sales. Easy to use and train. Nice variety of sales reports and profitablity.

Cons: Inability to process another transaction while waiting for a customer to provide tip info eg must complete sale including tip amount before doing anything else (taking an order, printing another receipt for tip inclusion). Cannot process transaction if the internet is down.

Overall: Inventory management and sales transaction and history. Nice customer reward program based on sales.

Best in its league.

Nov 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have been able to overcome every possible problem, from the way I see it every problem about QuickBooks has a solution.

Pros: Well as a professional and software developer, I have experienced many POS applications in my career but Quickbooks seems to be the best and easiest solution for me. I have recommended to my clients, they use it and personally I support them in case of any issue what so ever. I can boldly say for the last 7 years, quickbooks still stands out.

Probably the worst POS system I've used

Oct 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Invoicing and Inventory stocking is easy enough to find on the homepage. That's honestly about it though.

Cons: Literally everything about quickbooks. I can't use the credit card processor, the system crashes on me daily, invoices and inventory are randomly deleted by the software and the last quickbooks admin had such a hard time using the software that it has taken my new admin 18 months to figure it all out and even get remotely close to resolving the issue.

It's OK and can be worked

Apr 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: We are currently running Quckbooks 2008 and I do not know if newer versions of Quickbooks have improved some of the current issues

Pros: Sort of intuitive to USE for the cashier. If set up correctly much can autofill at the time of sale.

Cons: Can be difficult to manage in regard to mapping for uploading of information to Quickbooks financial. Some reporting can be difficult and not customizable as much I would be beneficial. We tend to export and then manipulate the data in an office document.

Once the only game in town

Apr 14, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Once, one of the only games in POS. town, Intuit now has robust competition. We are seriously looking into a cloud based alternative for our store. Having said that, I will say that my most recent call to customer service was one of the best I have ever had. Maybe they are feeling some heat from the competition.

Pros: Very versatile, perhaps to a fault at times. Quite easy to learn at least initially. Integration with QuickBooks.

Cons: UI needs a serious updating. Many fine features on the software are not immediately apparent or easily accessible. This is at least partly due to the somewhat outdated and clumsy interface. We have had the desktop based version of this POS since 2003 and have had a tenuous and oftentimes rocky relationship with customer service and support. Intuit is such an enormous company that one feels like an unimportant cog in the wheel when trying to fix a problem.

WORST SUPPORT IN THE HISTORY OF BUSINESS

Aug 09, 2016
1/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: There are some nice inventory management features but other than that it is crap!

Cons: EVERYTHING IMAGINABLE especially customer service

Overall: If there was less there was less than one star for customer support I would give it that. I was down an entire week! And they didn't even care. You can't contact anybody that is of any help. I now have sales up and running but my item list and inventory list can't be tracked. This is the worst company on the face of the planet run away!!!

Recommendations to other buyers: DON'T EVER BUY THIS PRODUCT!!

Great software for our business needs.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

Cons: Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

Quickbooks POS customer support is spectacular.

Jul 03, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall the software is great! The customer service makes up for the lack of explaining certain things during installation. A service rep spent hours on the phone helping repair the problem. She was wonderful. The absolute best customer service I've ever used!

Pros: Customer support from Quickbooks POS is by far my favorite thing about this software! Very helpful.

Cons: Functionality of this product was a bit hard to work out. Especially in the install process when installing Quickbooks POS Server. Explaining the server and client sides of the software better during installation process would.

Too many crashes

Aug 10, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked the reports that were set up in the system. I was able to track my business easily with little effort. It was quite easy to learn to operate.

Cons: It got to the point that we couldn't trust the inventory numbers anymore. It was spitting out numbers that were questionable based on given facts. We changed to a web based program so we could access it from anywhere.

Quickbooks POS

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use, self explanatory, Easy set up- easy to talk an employee through over the phone if they need to use a new part of the system

Cons: It would help if there was a report that showed busy times of day, how many invoices per hour, -is good for staffing purposes and when looking at hourly changes-my old system had this and we used it quite alot

D cent POS software for the money but definitely could be better.

Jul 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

Cons: Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

Overall: It runs my business

Vendor Response

by Intuit on July 17, 2018

Happy Tuesday, Weldon. We love hearing about how we can improve the product, and interface suggestions are always very much appreciated. I'd be glad to pass your feedback along to the engineers directly, as they frequently review customer feedback when developing new features/enhancements. When you get a bit of downtime, please send your ideas to me in an email (QBCares@Intuit.com). I'll forward them on your behalf, and will keep a lookout for your message.

In the meantime, I encourage you to explore the Point of Sale Resource Center at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. There you'll find expert advice, articles, and workflow tips on the small business fundamentals, with a focus on the Point of Sale product.

Until we chat again, wishing you all the best!

Jess, The QuickBooks Team

Quickbooks POS

May 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Very intuitive program. Lots of bells and whistles for the money. Easy to learn, plenty of reports and employee time tracking.

Cons: You pretty much have to use their merchant services. If you choose to use a third party, you will have to manually enter credit/debit sales transactions into another terminal. This leads to a double entry for these types of sales and mistakes happening. You have to pay for support, either monthly or very costly by the incident. Upgrading can be costly and if you don't upgrade, your version will not even be supported at some point.

Recommendations to other buyers: Look for long term growth. Get what you might need down the road now. You have to look at upgrading equipment cost as well as software at some point. Cloud based systems to me are ones to look at.

Amazing software for small businesses!

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Quickbooks POS is very user friendly - it is not a complicated point of sale software that requires much thought. Easy to train a new retail sales associate on, which is great.

Cons: There can be occasional glitches we can be problematic when running credit cards or taking payments.

Efficient for a small business

Sep 14, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Has all the features needed for my business. It's easy to use. Excellent quality for its price point.

Cons: Need to be a faster way of looking up info. I have lots of products and we have to look thru the whole list even tho it is in order to find what we need. Can be very frustrating.

the product and the service are always dependable!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: great customer service!

Pros: The POS is very easy to use and navigate. Even my employees who are not super computer literate can easily use it will little to no assistance.

Cons: I would like for upgrades to be more seamless, especially if there is a cost associated with the upgrade.

Dated POS

Nov 09, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Quickbooks generates their own SKU's, and holds alot of information. You are also able to do alot of customization.

Cons: Quickbooks doesn't integrate with Shopify, and it does a horrible job of keeping up with inventory. So many glitches! Have to restart the software daily..

Easy Use

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very Easy to use and love that I can export to excel. Reports are usually easy to use. I like that open invoices are lined up and clumped together

Cons: I dont like that every time I open QB it doesn't go to home page, I have to close out of everything I worked on

Prepare for lots of frustration, speaking to the continent of India and very little that makes sense

Feb 01, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: Most small business accounts use QuickBooks

Cons: It's so badly prepared, the service is worthless, the documentation - both online and written, awful, and they make what should be easy, very difficult.

Overall: I'm a Proadvisor so I know a little. But nothing is helpful; create Custom Forms is a joke. Call India help desk, more time spent on nothing. It takes a lot of time, most spent on really bad documentation, but good once it's done.

Recommendations to other buyers: Make sure you have someone install it who really knows what they're doing....

great product

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Its very user friendly I have employees that can breeze through it and it makes their life simpler.

Cons: Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

Overall: makes the use of inventory easy to use

Very easy to learn and use

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to learn and how easy it is to customize reports for whatever you need it for. Tracking payments and entering notes is a great function!

Cons: I guess my only con would be emailing through QuickBooks doesn't have our company logo or signatures.

Good for medium-sized companies with plenty of inventory

Dec 05, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to Use

Good Customer Service department

Interactive

Cons: Expensive

Not Ideal for small businesses

Requires many accessories

Overall: We've used this POS system for about 5 years now. It works great if you also are using Quickbooks as your accounting software.

Recommendations to other buyers: Use this if you have a medium-sized company or larger.

I am happy , i like it

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy operations, daily reports and Inventory maintenance, very easy to operate Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

Using outdated version.

Jul 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: looking possibly to upgrade to V18.

Pros: Using Quickbooks Accounting, so integrates well. Feels a lot like Quickbooks Accounting so is easy to use.

Cons: We have V12, which is over five years old, and we could not get any help desk support for this older version.

East breezy

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple layout and practacal functionality , very simple to use for beginers but has everything an experienced user would want .

Cons: Only thing i would weant to change is to have more custom options , not to many things asaid from thaty i would change

It was great for what it was

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Better (it seems) for smaller companies.

Pros: This was brilliant. I really like how customizable the software is. For a layman, it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing, ect. Big value.

Cons: I really enjoied using this software but it seemed to really bog down as my database grew. I would love to see a faster application.

Very good product with a variety of functions to fit your business needs.

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and its easy to customize reports for different needs.

Cons: it crashes often and i have experience multiple issues with the sharing of information between the main computer and work stations

Quickbooks is easy to use and takes care of all of our payroll needs

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is easy to use for someone who is not an accountant. It is easy to categorize vendors and employees. It is easy to pull all kinds of reports to stay on top of finances. It is also easy to track various bank accounts in one place. I just love it!

Cons: There isn't much I don't like about this software. There is some functionality such as the vacation pay that could be a little more user friendly I feel. We have employees who get paid a set amount of vacation a year and by hours they work. And we found it a little confusing to set up. But, it did get set up.

Capterra-loader

POS enabled us to add a retail location to our distribution business, minimal time spent configuring

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of setup and intetgration into our QB Enterprise software. We got system setup in under an hour and was connected to QB Finance and ringing up customers with a hour and a half.

Cons: How inventory goes into QB Financial but we developed a work around. Inventory needs to be able to use QB Finance as the main record for inventory

Overall: The intergration with QB Financials

It will make your work day simpler and more efficient. You should definitely give it a try

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Quick books allows me to easily search customers and all the information we have on each one. I can find their location, phone number, email address and much more just with a few clicks.

Cons: Price, seems high but for everything it does it was worth it. Saved me from using an accountant and paying someone else to keep my books. I was able to do it all myself.

Good friendly software!

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This is best suitable for small companies since it doesn't have much variety but gets the job done. It also has mobile apps which makes everything easier and user friendly.

Cons: We like the software very much, although, what we liked least is the customer support. I had to wait over +10 minutes to just get a hold of somebody, & it happens every time.

Time saver

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This system is very easy to use. I like the time it saves me as it integrates with QuickBooks Online, so know daily manual entries. Great customer service.

Cons: I have a unique industry in which we offer classes, repairs, annual equipment service, rentals and retail. There is no work order, or rental functionality.

Intuit Quickbooks

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Offers the software on apps for mobile phones!

Pros: The best online accounting software for small businesses because of the flexibility and extensibility. It's very easy to use and well-designed. It can serve a wide variety of users.

Cons: The customer support is the weakest for this software. It may be because of the amount of businesses that are using the software but the support is slow to get ahold of and sometimes have to go from one person to another to get the problem fixed.

Cheapest option not always the best option

Aug 10, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: Looking to replace at year's end.

Pros: Low cost of entry is the only thing is has going for it. Also integrates easily with QB financial, if that matters to you.

Cons: No option to shop for credit card processing companies. Must use QB which is 3x as expensive. Customer service overall is unsatisfactory and expensive

Quicbook pos is great for retail business and also for restuarant business.

Jul 12, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use. Reporting is very strong It is robust in its functions. It is very helpful to ascertain the level of purchase from any vendor based on sales performance of the products.

Cons: In a network environment client get disconnected from server many times in a day. Troubleshooting is not very easy. In its GUI mode, there should be option to select discount in terms of percentage or in terms of dollor which is not like so in it at the moment. Printing of customer sale history or his ledger is not very professional in POS.

QUickbooks Intuit

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I like it. Makes book keeping easy

Pros: Great Program. Easy to use. Have no complaints. I have been using it for a while and have not considered other programs.

Cons: Nothing. Its a great program. No complaints. I have been using it for a while and ignore other sales calls because its a waste of time.

Good for small business

Mar 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Fairly easy to use and teach others, such as accounting clerks or book keepers. I also likes the audit function to trace transactions through the program.

Cons: Not meant for large or complex organizations with many transactions. Also delays in syncing data with other add-on programs.

Best Accounting Software

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: it was a very easy-to-use platform that was an all-in-one bundle of scheduling tools, customer profile tools, invoicing etc.

Cons: Price, seems high but for everything it does it was worth it. Saved me from using an accountant and paying someone else to keep my books.

Quickbooks POS Review

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Quickbooks POS is one of the smoothest operating point of sales I've worked with. Most of my employees have never worked retail before this job and they were able to learn the program quickly and easily. Not only is the retail side of the software great, but the back office modules are all intuitive and make my job as the General Manager much easier. No POS software is perfect for every business, but Quickbooks has done a great job focusing on what most businesses need.

Pros: Very User-Friendly Both Retail and Back Office Modules are well-designed Customisable Reporting Options

Cons: Not suitably-equipped for handling serialized inventory Technical Support is difficult to work with at times

Recommendations to other buyers: If tracking serial numbers and being able to search for them is important to you, have Quickbooks walk you through that part of the process before making your decision. This is a great point of sale, but that has been the one big downside for my business.

It is a Intuitive Program

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are plenty of report options available and user can select the choice to generate it. i think its worth the cost.

Cons: I would suggest the tech support reach most of the time for minimal errors which can be rectified manually at the user level.

QuickBooks Professional Services

Dec 08, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Quick and easy.

Overall: QuickBooks works well for our business as a contractor with several subcontractors. We use most features.

Easy to use

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great for small businesses and easy to use. Makes it easy for you to manage your invoices and payments from clients. The app is amazing because you can send invoices to your client within seconds. I highly recommend it for small business and huge business.

Cons: I would say nothing because it is simply easy of use and user friendly. I cannot say anything negative about this.

Ample features and easy navigation

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I ended up saving thousands a year when I moved to Quickbooks POS and adding extra steps at the checkout.

Cons: Customer service is a little pricy and updates will also be an extra cost. Suggest to add your own customized fields.

Affordable retail software

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: one best thing i can say is it is very much affordable. and one of the best retail software to process invoices.

Cons: It is a challenge when we have to enter discounts and breaks in the system to calculate arithmetical values.

Intuit Quickbooks

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy use and functional. Clear, simple instructions. Allowed for quick and efficient invoice processing.

Cons: Basic understanding of Finance software helpful. No built-in project feature to allow for tracking.

We love Quickbooks POS

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have been using Quickbooks POS since 2012, and are very happy with the product.

Pros: Very user-friendly, straightforward. Syncs seamlessly with Quickbooks. Complete customization of receipts, item list, sales screens, etc. Allows for receipts to be held and notes to be stored along with the held receipt for instances when the internet is down.

Cons: Sales take a couple of steps if you do not have a touchscreen. Combined inventory across all stores as a whole is not an option, and if merchandise is moved between stores, a transfer slip must be created within the software (leaves room for human error).

Recommendations to other buyers: Find a local sales/customer service rep that can show you a demo and help you with training and support!

OK for the average store

Aug 10, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Comments: Needs to have better CC processing rates and website shopping cart integration.

Pros: Easy to use, however it is not reliable. Easy to train employees how to use. automatically ties in to QB financial

Cons: Crashed often or locked up. Data went missing. Some reports were useless. No flag for items that are on sales orders when received. Could not combine multiple orders into one transaction.

Amazing software

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy and understandable software that i would reccomend for any type of business . Very user friendly

Quickbooks POS is an easy to use solutions for selling goods in a store.

Aug 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easily integratable with Quickbooks accounting hence making accounting seamless. It works well in selling of goods and services. Supports tracking of inventory hence easy to know how your business is doing.

Cons: Not readily intergratabe with mobile payment solutions in Kenya For small shops the price is a bit high.

Easy Setup. Many Fees. Proprietary Card Processing

Sep 13, 2016
3/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
1.5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Easy setup and good reporting. We are a beverage retailer and this system is perhaps better suited to clothing with its size and style grids.

Cons: I would like to add custom fields to inventory records.

Recommendations to other buyers: Consider the fees, the proprietary card processing and limited inventory functions if you are a small retailer. Constant upgrades are very expensive.

good but could use more something more retail friendly for my situatio

Jun 09, 2016
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The Reports. It is easy to see what we've sold and in many different ways

Cons: How long it takes to check a customer out. There are 3 screens before a recipt can be printed and when it is printed it has to be a whole sheet of paper.

Recommendations to other buyers: Great for invoicing not too good for retail. It is very easy to keep track of many invoices.

Functional not pretty, gets the job done

Aug 10, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Has customization - we have a quick pick category for most commonly bought items.

Has useful features like reports, storing customer info, purchase orders.

Cons: It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

Overall: Overall gets the job done.

Vendor Response

by Intuit on August 13, 2018

Thanks for taking the time out to leave us your honest review. While I'm glad the customization options have lent a lot to the functionality you enjoy, I want to make sure you can easily navigate the software. The Resource Center is a awesome outlet in that aspect, and there's one made for POS at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. You'll find a ton of tutorial and guided videos there, as well as advice on the small business and retail fundamentals.

The info above will help streamline your workflow, but I want to make your voice is heard when it comes to your suggestions about the interface. We love hearing how we can improve, as the engineers default to customer ideas when drumming up new features.

Could you send me your feedback in an email (QBCares@Intuit.com)? I can forward your comments to the Development Team. This way, I can also take a look at the issue you've had with scanning and provide a fix one-on-one.

Jess, The QuickBooks Team

Quickbooks POS review

Sep 20, 2016
4/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
3.5 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It's great for run of the mill retail. Easy to use for most transactions.

Cons: Doesn't allow for quoting without adjusting inventory. Needs more options for retailers that manufacture.

Recommendations to other buyers: If you do more than just ring up transactions, then look for other systems to determine full needs.

Good leads on software for business

Jun 09, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Quickbooks is a proven product. Integrates with our Quickbooks.

Cons: Not flexible enough as we have 2 stores, sales and service. It does not handle the outside service techs well enough.

Recommendations to other buyers: Check here often as there are often new softwares.

Keep Your Books in Order!

Apr 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Quickbooks is full of all the features you need to keep your books in order. It syncs with almost all major PSA softwares, which is vital in this day and age.

Cons: The setup time and learning curve is high. You will run into some problems from time to time, so be prepared to workout small issues that might arise.

QB POS REVIEW

Jun 03, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is easy to use. Great reporting. Great Support

Cons: Cost averaging, cannot make sub departments, communication issues with support

Recommendations to other buyers: It is much easier to use and has better reporting than several others we looked at.

good system but unfortunately not what i need any more

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: quick responses of cs and program is very easy to run

Cons: it needs more features, more reports, graphics etc. vendors are ok

Recommendations to other buyers: good program for the price, also good program to run business that aren't very big

Best value accounting software available

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Has many features that make payroll more efficient and less time consuming. Has may import/export features for importing project hours for project accounting.

Cons: The help files are not the best. The software is really user friendly but there is little support documentation.

For payment of Jobs that have been completed

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use Mobile app allows you to get payment on the spot and in the field without having to wait on customers to review and pay off of invoicing that has been mail or emailed. Payment is tracked and update in software which allows me to see my banking in real time.

Customer support is hands down top of the line.

Cons: The software is missing some valuable features that most companies require which may cause you to find an alternative software option.

Easy to navigate with Quickbooks

Mar 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and ability to get advice from the Quickbooks community

Cons: Really should come with a user manual for those of us who need a book

Recommendations to other buyers: Know your business and plan before you set it up. Spend time writing down anything you can think of that you want to keep up with. Figure out your vendors, items, tax structure. Watch videos on you tube to get ideas

Quickbooks POS review from a daily user

Dec 13, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money

Comments: Every day, I use Quickbooks POS. I like that the program is, for the most, part straightforward; specifically the integration of the "I want to..." pull down menu makes finding things easy. I do wish there were more options as far as reports. I also would like there to be an easier way to over-hall the inventory. When there are issues with the POS communicating or rather sending the days sales figures back to the designated Quickbooks computer, there are times when this operation fails and trying to get both up and running and resending data is often a headache.

Lastly, there should be options for gift certificates as well as gift cards as far as selling and redeeming; this can also be such a pain that employees don't push those sales.

A POS with your accountant in mind

Aug 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Did indeed help us in accounting fees, layout was already preformatted and combined with accounting software and you're good to go

Pros: It automatically organizes everything for you even if you're the most unorganized person. Almost like having an accountant as your assistant.

Cons: Marketing features are very basic like saving customer info, mass email, and text messaging as well.

Quickbooks POS Mulitstore

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We have been using this product for a couple years now, its simple and pretty easy to use for new employees. Its has some great reporting functions, but there is some limitations that you wouldn't think would be there for a "multistore".

Pros: Reporting functions.

Cons: Having to do everything from the headquarters, and if one store types in a price wrong for an item it changes all the other stores "cost".

Life saver love it so very much!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the user friendly ease of it! It is quick and helpful to stay organized would totally recommend for anyone but especially business owners!

Cons: That you have to pay :) I hate paying for a software that once you have it you have to pay for on subscription.

Overall: Peace and ease of mind!

I don't use it as much as my accountant uses it.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is somewhat easy to use. I don't use it enough to say that much about it. I just the Profit and Loss statement

Cons: What I like least is that you HAVE TOO update and purchase new software every few years or you will not be able to do any downloading. Plus you have to buy the whole thing again, but its just updated.

Naylet review

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The product works perfectly, I'm never disappointed.

Pros: its easy to understand and work with.

Cons: When comparing it to other website's I saw that headquarters manager has more things to offer.

Recommendations to other buyers: I would advice to others that if this is your first time using computers, I would go for QuickBooks first as it's easy to use and work with.

Expensive but well written

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software easily imports into Quickbooks, easy to add items into and ring sales. Good interface and good reports.

Cons: Most expensive software that we looked at. For multi-store we would of spent a small fortune but it is still an option

Administrative Assistant

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: It works well for what we need it to!

Pros: I can move customers to inactive or active which is nice as a group leaves and makes it easy to see who I need to see.

Cons: I'm not the biggest fan of the format. It's very busy. Wish there was an easy way to undo a balance when setting up a customer.

Quick and easy Point of Sale program

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Quickly customize for your business

Easy to run reports and check your inventory

Overall: QuickBooks is very easy to set up and use with your business. It is great for keeping track of your sales and inventory. It also has a lot of customizable features.

I love using Quickbooks

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Quickbooks for business sales and teaching senior volunteers how to use the product. It was very user-friendly that even old people can navigate through it in no time. The platform is very easy to understand, you can navigate on the software with ease. With regards to performance, Quickbooks is a trusted software. You can do a lot of things that would your business grow more. I've been using it for almost a year now with sales and it never ceases to amaze me how easy it was.

Just Ok¿Better Options Out There

Mar 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: My company used QuickBooks POS for about a year before we decided to switch to another system. Simple functions that I thought would be available were not (maybe they have since updated?). At the time, I could not group cash and credit transactions separately to see the day's totals, nor could I view totals by item across a day, week, month, etc. There was also no chip card reader available. Needless to say, we made the switch to another platform that offered all of these features.

FIDDLIN FROGS REVIEW

Oct 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Comments: OVERALL THE EXPERIENCE WITH QUICKBOOKS WAS GOOD. IT WAS EASY TO USE AND UNDERSTAND.

Pros: GREAT CUSTOMER SERVICE

Cons: CUSTOMER SERVICE IS EXPENSIVE. PRODUCT DID NOT HAVE THE FEATURES WE NEEDED.

The software is archaic. Constant inventory mgmt and report accuracy issues.

May 09, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Customer support is terrible. The phone call will take an average of 2.5 hours. The support reps (including upper levels), in most cases, do not know how to correct the problems that arise. Several times, the reps have made serious mistakes which forced our shops to be closed for several hours. It seems that for every problem we have with the software, it creates an inventory issue. This software is absolutely not appropriate for multi-store use.

Laura's Review

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It works perfectly with our company all the years we have had it.

Pros: The visual aid helps you know exactly what you are looking for.

Cons: I love everything about it.

Awesome !

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Quickbooks has been a great system to use , very easy as well .

Pros: Very easy to use, everything is well organized and no confusion

Great program

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I loved it simple easy to use and what i like it does multiple things at once

Pros: Creating orders,adding items.

Recommendations to other buyers: Get it

Omar

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The POS is very easy to use great for business would recommend it .It's a good program

Nice software for getting the job done but can be slow at times

Jun 04, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It offers a full feature point of sale product. It's ability to integrate with inventory and accounting make is a plus

Cons: Performance tended to suffer as more user got on. Also managing and recovering from backups was not always easy.

Ariday

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great system, works really great with the size of my company.

Trevor's Review

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I love it works super easy and simple to use. No complaints.

Not the best program I have used

Oct 11, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: What I like most about this app is the fact that I can access it from basically anywhere. I no longer have to be on my computer.

Cons: To be completely honest, the desktop version was much better. I encountered some confusion and when I called to get help, it was nearly impossible to talk to someone.

I cannot count on QB.

Dec 14, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: QB is unreliable and frequently infuriating. Our computer tech is always having to go in and fix glitches, which strains our relationship as co-workers.

User friendly

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and does exactly what it promises. I like the different search options, and it makes it easy to find what I'm looking for quickly.

Cons: Nothing so far. I've never had any trouble using the software, regardless of what I'm looking for.

Overall: It helps us stay organized

It kinda hard but it works

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's kinda hard but it works and it has a lot of reading you will have to do but once you have read and understand the software gets easier and easier

Cons: What I like least about the quickbooks is that it has different categories that you can make many mistakes with

QB POS is great for small businesses

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have many clients using QB POS. It is easy to teach and use. The integration with QB is seamless. Great for retail businesses. Not recommended for restaurants.

Easy to learn

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy to learn to use and customizable. Was able to self-train and then train others. Was invaluable to the team and use of reports. Made reconciliation a breeze.

Well-Known Accounting Software

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.

Cons: Quickbooks POS almost has too much functionality. With all of the fields and buttons, it can be a bit overwhelming at first.

Vendor Response

by Intuit on May 15, 2018

Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.