# RSA Keon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RSA Keon the right Computer Security solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/642/RSA-Keon/reviews

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RSA Keon

4.5 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RSA Keon

Ease of use

4.0

Customer Service

4.1

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Global Account Director, Strategic Accounts  
Computer Software  
Used the software for: 2+ years

### "Trustworthy Security Solution"

December 19, 2018

4.0

Pros

I like that RSA has built a reputation and has experience in the Security space

Cons

Not always flawless products, but improve over time.

Review Source

AZ

Atir Z.  
Sr Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "One of the Best Authentication method"

August 10, 2021

5.0

We have been using RSA for a long time in our company, as we were always allowed to work from home, and even during pandemic, my team is using it daily to connect to our network. it is fast and easy, and mobile app is simple but perfect to do the authentication.

Pros

It is very Simple to use and setup, and a mobile app to retrieve "SecurID Token" with a new update is sophisticated and work always. Never had an issue with authentication.

Cons

Does not have many feature in APP to change your password or contact Admin.

Review Source

IY

ILKER Y.  
ENGINEER  
Automotive  
Used the software for: 2+ years

### "Good Security system for you if you are working in globaly"

June 13, 2019

4.0

Pros

RSA SecurID tokens are not connected with Internet ,it is created automatically in you computer via hardware device or application which is installed by company IT so it is good think for usage.

Cons

Maybe it is secured system ,but it is additional step to connect to the servers ,I know it is needed to connect for Security but it is an additional step to connect for our servers

Review Source

VR

Verified Reviewer  
Associate, Workday Data Conversion  
Accounting  
Used the software for: 6-12 months

### "Straight Forward "

January 8, 2019

5.0

Pros

Simple and effective. Copy feature is great. Never fails.

Cons

Nothing, it’s simple, secure, and effective. Set up once and you’re good.

Review Source

AS

Ashish S.  
Release Manager  
  
Used the software for: 2+ years

### "Very good tool for managing user access to the network."

April 11, 2018

5.0

Pros

I have been using RSA for past 4 years and one thing I like most about is ease of use. Unlike other hard tokens, I find it very manageable as it is soft token.

Cons

Somehow its Prod turns out to be its Con, since its soft token if my system crashes I am lest with no other option to connect to my company network remotely unless I physically take it to my IT department.

Review Source

VR

Verified Reviewer  
Upgrade Operations Systems Engineer  
Telecommunications  
Used the software for: Less than 6 months

### "It has been difficult to get set up, but once it worked, it worked great"

November 15, 2017

4.0

Keeps items secure

Pros

It is highly secure, and gives me the confidence that safety is priority and being upheld. Once it was set up, it was very easy to use, and customer support was helpful.

Cons

Trying to troubleshoot my issues getting it set up after being locked out caused a few hours of difficulty. Now that it is fixed and working, I have had no issues.

Review Source

KC

Kelsey C.  
Underwriter  
Financial Services  
Used the software for: 2+ years

### "Great Software to Have So You Can Work From Home"

February 5, 2019

5.0

Pros

I use this in conjunction with Cisco AnyConnect. I open up RSA, obtain my "token code" and type in that code to Cisco so I can securely log into my work laptop. Great software to have when working from home so you can do everything that you would be able to do in the office, but at home.

Cons

This may only be at my company, but if you don't use RSA for 30 days, you lose access and the IT department has to give your access back.

Review Source

VR

Verified Reviewer  
PL QA Tester  
Translation and Localization  
Used the software for: 1-2 years

### "Hard to setup but very secure"

April 1, 2019

5.0

I have used it a few times with the Cisco VPN and although it was a bit of a challenge to set it up, once I had it working, it worked very well and smoothly. I LOVE the app on my phone and how it works so perfectly to generate the tokens, I just think the desktop app could use some improvement. Overall, this is a great software that you can trust!

Pros

I like how secure it is and how great the app works on my phone and computer.

Cons

It was a bit tricky to set it up initially.

Review Source

VR

Verified Reviewer  
Product Marketing Manager and Trainer  
Internet  
Used the software for: 2+ years

### "Easy to use secure token generator"

March 19, 2018

4.0

Pros

Easy to install, easy to sync up and easy to use. A great tool for generating security tokens via mobile app or key fob.

Cons

There is not enough time for each token code. Would be great to have it showing for double the time.

Review Source

KB

Katie B.  
Digital Content Writer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple & Easy"

July 25, 2019

5.0

Pros

This program is easy to use but my favorite part is that when I close the app on my phone, I don't lose my VPN connection. When my internet hiccups, or I do lose connection - it reconnects automatically.

Cons

In order to get the VPN started, I must enter my personal "pin number" prior to the given code; unfortunately, it only asks for the code so you have to just know that the pin needs to be included as well. This made the first time I signed on a little confusing, but it's easy enough to remember by the second attempt.

Review Source

MT

Michael T.  
Network Administrator II  
Telecommunications  
Used the software for: 2+ years

### "Token generator we used in conjunction with the old Cisco VPN"

April 6, 2018

4.0

Kept vpn secure at the time. I am glad that I no longer have to support it though.

Pros

Easy to use and set up, and it is very secure. Not really much to say, it did the job when we needed it too.

Cons

After an update we had an issue where we would get an error when trying to import the key via internet, and then we would have to get the key emailed to us, which was not as secure.

Review Source

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