--- title: "TheraManager DocuTrac Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TheraManager DocuTrac Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/64369/TheraManager-DocuTrac/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # TheraManager DocuTrac Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheraManager DocuTrac ## What is TheraManager DocuTrac? TheraManager Mental Health is an easy-to-use, customizable , all-in-one EMR and Practice Management software for Behavioral Health. It includes Scheduling, Electronic Billing, Assessments, Treatment Plans, Progress Notes, ERx. and more. TheraManager can be accessed from anywhere. We offer monthly subscriptions to TheraManager with no software to purchase and your choice of hosting; on the "cloud" or in your office. Watch the Video and download a FREE Trial ## What is TheraManager DocuTrac used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheraManager DocuTrac?[Manage this product listing](https://www.g2.com/products/theramanager-docutrac/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheraManager DocuTrac 4.6 (31) VS. [4.3 (512)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $99 per user, per month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (31) Ease Of Use 4.3 (512) Value For Money 4.7 (14) Value For Money 4.2 (397) Customer Service 4.5 (31) Customer Service 4.2 (444) ## TheraManager DocuTrac alternatives Highest Rated [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (66)](https://www.capterra.com/p/110016/TotalMD/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86870/CarePaths-EHR/) ## FAQs about TheraManager DocuTrac Overview ### Which roles and teams benefit most from TheraManager DocuTrac? TheraManager DocuTrac is most used by practice owners, clinical directors, psychiatrists, psychologists, and therapy teams managing behavioral health operations. Office and practice managers use it to organize scheduling, patient records, billing, and administrative workflows, while medical and executive leaders oversee documentation, clinician coordination, and practice-level operations. Answer based on 30 reviews Overview ### What company size and specific industries is TheraManager DocuTrac built for? TheraManager DocuTrac is designed for mental health, behavioral health, counseling, psychology, psychiatry, substance abuse, and detox clinics. The vendor description does not specify a particular company size, so it appears suited to organizations in these care settings of various sizes. Features and Usability ### What are the key features of TheraManager DocuTrac? TheraManager DocuTrac includes EMR/EHR, practice management, and therapy notes for documenting patient care. It also offers appointment scheduling, confirmations/reminders, patient portal and self-service portal access, plus medical billing, claims management, e-prescribing, compliance tracking, and customizable templates for initial assessments, progress notes, and treatment planning. Getting Started and Support ### What training and onboarding options does TheraManager DocuTrac offer? TheraManager DocuTrac provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review of product features and setup steps. Answer based on 6 reviews Getting Started and Support ### What customer support options does TheraManager DocuTrac offer, and how do users rate the experience? TheraManager DocuTrac offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users commonly describe support as accessible, knowledgeable, courteous, and quick to resolve issues, including remote guidance. Some users report a steep learning curve and limited customer support for clinical notes and assessments. Answer based on 15 reviews Ease of use ### Is TheraManager DocuTrac easy to use for a therapy practice? TheraManager DocuTrac makes daily scheduling, billing, patient records, and prescription documentation accessible for many therapy practices. Solo clinicians and new staff often find its layout logical, customizable, and quick to learn, while some users face a steep initial learning curve with clinical notes, insurance terminology, updates, and feature-heavy workflows. Answer based on 11 reviews ## Features AI summary Based on 2,869 Mental Health reviews Capterra data shows that buyers of Mental Health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) TheraManager DocuTrac supports **HIPAA Compliant** and **EMR/EHR**, covering two of the most requested capabilities for Mental Health providers. However, it does not include **Charting**. Instead, it offers **Appointment Scheduling** (**55%**), which gives practices another important operational tool for managing calendars and coordinating client visits. Together, these features help businesses protect sensitive patient data, maintain digital health records, and keep daily scheduling organized, allowing teams to work more efficiently. Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Annotations Highlight content and/or make notations about parts of content API Application programming interface that allows for integration with other systems/databases Claims Management Process of submitting and following up on claims with insurance companies Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email TheraManager DocuTrac 20 features ### All Features - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - E-Prescribing: Transmit prescriptions to pharmacies electronically - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Provider Practice: For practices with multiple providers - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.7 (14) Free Trial Basic $99.00 Value for money 4.7 (14) 4.7 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (31) 4.5 Based on 31 reviews ## User reviews Overall rating 4.6 Based on 31 reviews Filter by rating 5(24) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent RM Rebecca M. LPC Health, Wellness and Fitness ### "Buyer Beware" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2024 Terrible. Since the lack of information has kept me paying their fee for 90 days there has been no communication. I asked for ability to transfer my information and no response. They finally disconnected my connection after I complained about my concerns but no transfer of client information was ever done. Pros I started with Theramanager in 2014 and all was well until Russ sold his company and it became DocuTrac. Cons I was informed in 2023 that there would be changes and I had until May 2024 to make decisions. If I decided immediately to stay with them the transfer fee would be smaller than if I delayed my decision. I also would see a sizeable increase in cost with the new company, nearly double what I was paying for just Theramanager. I informed them in that conversation that I would be looking for a new provider due to the cost alone, and would make a decision before May. When I looked around I found many options for less than I was paying for the original Theramanager with more services. When I informed them who I was moving to and needing the transfer process everything stopped. I am still paying for their program because they did not take a verbal decommission, which I was not told, but had signed the offical document for decommissioning. And I never recieved any help or client information to move to the new provider. Since I have tried to negotiate this with them, they have not responded to my emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Vanessa R. Office Manager Medical Practice ### "The team behind the software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2019 I have been with the practice for 8 years and I have to say representatives are truly wonderful. They are always very helpful not to mention pleasant to deal with. I believe if your staff invests with the company, they must truly love their job. As for customer service and tech support they are always helpful as they make sure to follow up with any questions or concerns that we have had in the past and present. I have never had any issue they couldn't solve. Pros The product is easy and efficient. The tutorials that are accessible, I think are great. The most thing I like about the software is the team behind the product, the sales team, customer service and tech support. Cons There is really not much to like the least about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH RHONDA H. Office Manager Mental Health Care ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2018 Our office has used this for many years and have had great experience with they system. They offer wonderful support, both technical and how to do support. Pros Very easy to use and very easy to make changes if you make errors. Many reports available that are very easily filtered for information you need Cons There are so many things you can do with this software and sometimes finding how to do can be a bit challenging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Martin Z. solo practitioner ### "been with the company back when the owner would answer the phone! Still with them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 5, 2018 Pros easy interface, easy to customize, timely updates when documentation standards change, staff is always helpful and pleasant-tech support is very knowledgeable and responsive- Cons Sometimes, there are useful options that are not readily obvious until I talk to support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Michele V. Therapist ### "Great product overall!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2018 Pros We are able to track client appointments, insurance, client payments and case notes all in one place. Cons It would be nice if the calendar would sync with Google calendar. It is hard to view the calendar on products like an iPad or iPhone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jessica R. Clinical Director Health, Wellness and Fitness ### "TheraManager is easy to use & has helped out practice grow exponentially!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2018 Ease in charting & billing, accessibility, & significant growth in revenue. Pros I love the all inclusiveness of TheraManager, especially the cloud-based access. Setting up accounts and training my staff in the software has been very simple as well. Cons Sometimes it can be difficult figuring out how to solve a problem when encountered. I wish the help notes would populate answers with partial phrases, not exact wording. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Indy C. Clinician/practice owner and manager ### "DocuTrac/Office Therapy provide essential practice management which keeps me organized and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 14, 2018 Infinite practice managment support that ultimately sustains my business. Pros Organization of caseload, documentation capability, scheduling function, billing features, and the encapsulated streamling features of Trizetto and merchant services through Office Therapy. These are rock- star quality time savers and provide incredible support without the need for hiring human personnel support. Cons The rather tedious process of entering in appt times and having to manually enter the times of appts and clicking throught the calender instead of being able to click an arrow on the actual open calendar page to view the next day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Linda G. CEO, Therapist and Therapists' Supervisor Mental Health Care ### "Superb" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2018 More efficient operations from the date of purchase more than ten years ago, until today. It gave me peace of mind which is priceless. Pros 1\. The staff is immediately responsive and proactive in troubleshooting and/or "fixing" the issue. 2. The software is simple, powerful, user-friendly, and intuitive. 3. I started using it over 10 years ago, and my life was exponentially more simple from that day forward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Richard C. Psychiatrist ### "I'm a solo practitioner, psychiatrist, for nearly 30 years, and this is the best software I've used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2017 Pros The work flow is straightforward and the integration of databases between patient accounts and medication management is easy. Cons There are fine points on some screens that need improvement, and if I actually spent the time to tell Docutrac about it, then they'd change it. They've already done that several times and been very appreciative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Psychiatrist ### "I have used QuicDoc for many years." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 13, 2017 Pros Excellent clinical record in every way. The prescription writing and recording function is rapid and easy to review. This helps to make clinical decisions about medications efficiently. The sales and support staff are excellent. The tutorials on Youtube are excellent. The software is easy to use without any alteration but can be modified in many ways if you prefer. Cons I would like to see medications and medication dose and progress linked in a graphic way in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/64369/TheraManager-DocuTrac/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.