# Zeta Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zeta Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/64468/Zeta-Mail-6

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# 

 Zeta Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zeta

## What is Zeta?

Zeta delivers real growth. Powered by an industry leading combination of proprietary data and AI, ZMP enables marketers to create individualized omnichannel experiences that drive acquisition, revenue growth, and retention along with increased marketing efficiency. Recognize your best customers and prospects across channels and deliver the right offer and content at the right time and preferred channel based on unique attributes and more predictive insight.

## What is Zeta used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zeta

5.0 (1)

VS.

[4.8 (1,391)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (1,391)

Value For Money

4.0 (1)

Value For Money

4.7 (1,285)

Customer Service

5.0 (1)

Customer Service

4.6 (1,181)

## Zeta alternatives

[4.3 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (6,234)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (3,473)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Zeta

Overview

### What company size and specific industries is Zeta built for?

Zeta is designed for consumer brands of varying sizes, especially marketing teams focused on acquiring, growing, and retaining customers at low cost. It is built for companies in consumer-facing industries that need email marketing support for growth-oriented customer engagement and retention.

Features and Usability

### What are the key features of Zeta?

Zeta offers email marketing and campaign management features such as email templates, autoresponders, drip campaigns, campaign scheduling, and segmentation. It also includes contact management, CRM, landing pages and web forms, plus reporting and analytics tools like activity dashboards, click tracking, engagement tracking, and real-time campaign analytics.

Getting Started and Support

### What training and onboarding options does Zeta offer?

Zeta provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide self-paced learning materials for teams getting started.

Getting Started and Support

### What customer support options does Zeta offer?

Zeta provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality cannot be assessed from reviewer feedback here, so only the listed channels can be confirmed. Users seeking help can contact Zeta through these options for account, product, or usage questions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Scheduling

Set campaign schedules by selecting start, pause, and end dates

Zeta 32 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Optimize content to ensure it is easily accessible for mobile users

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

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We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

### Starting price

Free trial not available

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JD

Jhoana D.

Inside Sales Coordinator

Newspapers

### "Intuitive design but limited capabilites"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 22, 2020

It was a good reliable platform for non complex campaigns.

Pros

I really liked the user interface because was friendly and easy to understand, even if you don't have previous experience with email marketing platforms.

Cons

They didn't have at the time workflow capabilities. The platform just allows you to send individual emails. This works well small companies but no for companies that need to do more complex campaigns such as trial journeys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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