# Function Point Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Function Point Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/64490/Function-Point

---

# 

 Function Point Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Function Point

## What is Function Point?

Function Point is an all-in-one project management software for creative agencies and in-house marketing departments looking to streamline their business. Manage your projects, staff resources, track time, create estimates & invoices, and integrate with Quickbooks all in one cloud-based system. Our solution helps agencies improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data.

## What is Function Point used for?

[Advertising Agency](https://www.capterra.com/advertising-agency-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Project Management](https://www.capterra.com/project-management-software/)

Overall rating

Based on 193 user reviews

Reviews sentiment

Positive

88%

Neutral

11%

Negative

1%

Starting price

$53

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Function Point alternatives

[4.5 (475)](https://www.capterra.com/p/232375/Birdview/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (3,524)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (177)](https://www.capterra.com/p/225762/Accelo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/64490/Function-Point/alternatives/)

## FAQs about Function Point

Overview

### What problems does Function Point solve?

Function Point solves scattered agency operations by combining estimating, project management, time tracking, budgeting, reporting, and invoicing in one system. It reduces manual status updates, spreadsheet-based reporting, and billing delays while improving workload balancing and budget visibility. Creative agencies, project managers, account teams, and finance staff benefit most.

Answer based on 142 reviews

Overview

### Which roles and teams benefit most from Function Point?

Function Point is most used by project managers, creative teams, account managers, and operations leaders who need to coordinate agency workflows end to end. Designers and art directors use it to manage production schedules, while executives and finance teams rely on it for resource planning, budgets, approvals, and delivery visibility.

Answer based on 176 reviews

Overview

### What company size and specific industries is Function Point built for?

Function Point is designed for advertising agencies, design studios, creative agencies, and internal marketing departments, making it a fit for small to mid-sized and larger creative businesses that need support for day-to-day agency operations and project management.

Features and Usability

### What are the key features of Function Point?

Function Point includes core agency management features like task management, time tracking, project budgeting, estimating, invoicing, and reporting. Differentiating capabilities include customizable dashboards, schedule and Gantt-style planning, client portals, and QuickBooks integration. Reviewers also highlight centralized job histories, comments, file sharing, and real-time visibility into costs versus billed work.

Answer based on 61 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Function Point starts at $52/user/month for 5–9 users, with annual billing lowering that to 47; 10–29 users cost 48 monthly or 42 annually, and 30–49 users cost 46 monthly or 40 annually. Reviewers value budget and time tracking, but some say pricing feels high for small teams and reporting can be confusing.

Answer based on 36 reviews

Integrations

### Which third-party tools and platforms does Function Point integrate with?

Function Point integrates with Asana and Google Calendar for project and scheduling workflows, QuickBooks Online and QuickBooks Online Advanced for accounting, and Zapier for connecting additional apps. These integrations cover task management, calendar coordination, financial data syncing, and broader third-party connectivity through automation.

Answer based on 14 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Function Point?

Function Point offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say everyday users often pick up timesheets, estimates, and basic job tracking quickly, while admins and teams handling setup, reporting, scheduling, or QuickBooks integration need more time. Structured training and support help shorten the learning curve.

Answer based on 35 reviews

Getting Started and Support

### What customer support options does Function Point offer, and how do users rate the experience?

Function Point offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and easy to reach, with strong onboarding and training resources. Some note a learning curve, occasional delays reaching someone immediately, and gaps in documentation for deeper self-service training.

Answer based on 61 reviews

Features

### What features does Function Point offer for agency management?

Function Point brings project management, time tracking, estimating, budgeting, invoicing, reporting, and job history into one system for agencies. Creative teams and small to mid-size firms value the shared visibility and searchable records, though some users find the feature set broad, the interface complex, and certain search, task, and customization options limited.

Answer based on 57 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Project Management

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Task Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Time & Expense Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

Workflow Configuration

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Function Point 81 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Assign issues and tasks based on availability or required skills

Create, manage, and send invoices or bills to customers

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Specify or track the date/time a project, task, etc., is due for completion

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Store, manage and track all forms in a centralized location

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Track interaction history by documenting conversations for contacts

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Monitor task progress and planned accomplishments to better manage project status

Ability to handle several projects simultaneously

Level of completion within a task

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to create their own reports and financial statements

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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Features

4.0 (174)

4.0

Based on 174 reviews

## Pricing

Value for money

4.2 (146)

[View pricing plan details](https://www.capterra.com/p/64490/Function-Point/pricing/)

Standardize

$53.00

Per User,Per Month

It includes:

-   Allocate to Job/Task
-   Batch Invoicing
-   Business Intelligence- Custom Saved Reports
-   Campaign and Project Hierarchy
-   Client Management- Customer Briefs
-   Create Estimates and Proposals
-   Data Visualization
-   Financial Management- Expense Tracking
-   Forecast Tentative Projects
-   Gantt Charts
-   Margin Protection
-   Mobile App
-   Project Management- Creative Briefs
-   Quickbooks Online and Desktop Integration
-   Report Sharing
-   Resource and Time Management- Resource Forecast by Role and Staff
-   Sales Pipeline and Opportunity Tracking
-   Schedule Templates
-   Task Budgeting
-   Time Tracking

Optimize

$62.00

Per User,Per Month

It includes:

-   Allocate to Job/Task
-   Batch Invoicing
-   Business Intelligence- Custom Saved Reports
-   Campaign and Project Hierarchy
-   Client Management- Customer Briefs
-   Create Estimates and Proposals
-   Data Visualization
-   Financial Management- Expense Tracking
-   Forecast Tentative Projects
-   Gantt Charts
-   Margin Protection
-   Mobile App
-   Project Management- Creative Briefs
-   Quickbooks Online and Desktop Integration
-   Report Sharing
-   Resource and Time Management- Resource Forecast by Role and Staff
-   Sales Pipeline and Opportunity Tracking
-   Schedule Templates
-   Task Budgeting
-   Time Tracking

Value for money

4.2 (146)

4.2

Based on 146 reviews

## Integrations

[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (170)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (170)

4.5

Based on 170 reviews

## User reviews

Overall rating

4.3

Based on 193 reviews

Filter by rating

5(92)

4(78)

3(21)

2(2)

1(0)

Mentioned topic

Sorted by most recent

LD

Laura D.

Client Success Specialist

Marketing and Advertising

### "FunctionPoint Is Useful for Time Tracking/Management for Agencies"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

April 1, 2025

Overall, the experience with FunctionPoint has been pleasant. It allows me to see my daily task assignments and track my time accordingly to my time sheet.

Pros

FunctionPoint is our time tracking management software for our agency. I like FunctionPoint because it gives me an overview of how my time is tracked daily toward project tasks and assignments.

Cons

There are a number of capabilities and features in FunctionPoint which can make it difficult to navigate and search for information at a quick glance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Hi Laura, thanks for taking out the time to review Function Point!. Please do not hesitate to reach out to your CSM in case you need help with understanding any of the software's capabilities as well as best practices. We appreciate your feedback and will pass it along to the team so we can make Function Point better for you and your team!

AN

Anonymous User

graphic designer

Marketing and Advertising

### "Great all-in-one system to project management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 4, 2024

Overall, Function Point is excellent for organizing years of files and tasks. It’s highly efficient for assigning tasks to individual team members and tracking everything. That said, I do think some redundant tasks could be automated. For instance, logging time for each task daily feels repetitive. An automated system that carries over time entries from previous tasks could streamline this. For example, if 2 hours are allocated to Task A from 9–11 a.m., the next task (Task B, 1 hour allocated) could automatically be filled in from 11 a.m. to 12 p.m.

Pros

I like Function Point for its absolute zero lagging time. Once clicked, it goes straight to the task or job that I want without showing me the loading time forever. It is quite straightforward, searching for task numbers is easy to do and it is efficient for keeping numerous tasks organized.

Cons

However, sometimes I need to sift through files to find tasks without a task number. I typically filter out tasks completed within the last week, but anything older requires more time to find. There may be a better way to navigate and search, but I haven’t found one yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Melissa C.

Finance manager

Automotive

### "Great task management software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 2, 2023

Pros

I love how easy this software is to create task lists! I can keep track of progress and add to it when needed.

Cons

There is nothing I dislike about function point

Switched from

[Task Manager](https://www.capterra.com/p/17091/Task-Manager/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Muneeb K.

Digital Marketing Manager

Marketing and Advertising

### "Task and project management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 23, 2021

Function point is a basic but efficient tool if you're trying to estimate project hours and timeline.

Pros

Function point is an efficient project management software with time tracking feature. You can also create project plans, estimates, and invoices.

Cons

The interface is very basic and it can be difficult to navigate to different sections of the website. Adding details about a task or estimate can be a challenge considering the space is limited and you have to drag view again and again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Muneeb! Thank you for taking the time to review Function Point. We really appreciate your feedback on how Function Point is efficient for your business. With releases such as Kanban, proofing, and work calendar views over the past two years, we hope to increase our users' experience with how you view and edit tasks. Know that your CSM is there for you in case you need any help in improving your journey with our system modules. Thank you once again and best regards from our FP Team!

VF

Victoria F.

Director of Production

Marketing and Advertising

### "Our business is healthier and our employees are happier because of the things we can do and see now"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 14, 2021

When it comes to project and operational management, there are loads of options that talk a good game. However, the Function Point team is actually changing the game with how agencies and production companies can run their businesses successfully. Function Point set our business up for success in navigating a pandemic, remote work, and new sales structures. Changing our project management system to FP has been the single greatest immediate and long term benefit to our company's profitability. Our business is healthier and our employees are happier because of the things we can do and see now with the FP operating system. The sheer amount of usable, reliable and readable data that the Function Point platform can produce matched with the top notch customer experience and support makes the perfect software to support busy creative agencies.

Pros

The ease of timetracking against specific jobs, service lines and tasks; financial and project/task management tracking in one platform; estimate creation within the system that has all the information transferred automatically when making it a job; the BI reporting with bar graphs and pivot grids.

Cons

The lack of reviewing software; how difficult/how many extra steps it takes to move a task to a different assignee or different date; no seemless/single channel communication tab; no quick search functionality; it's not an easy system for account or project managers to keep tabs on mulitple projects/people at once.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

In April of 2020 we decided to completely overhaul our company's workflow operating system. With so much uncertainity during the pandemic surrounding our business, team members and clients, we needed a system that could support our business objectives of higher visibility, greater efficiency and an all-in-one platform.

Alternatives considered

[Wrike](https://www.capterra.com/p/76113/Wrike/)

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Reasons for choosing Function Point

At the end of the day, our decision really landed on the fact that we felt understood by the Function Point team. They became trusted advisors throughout the process, truly taking the time to understand the complexities of our businesses and problem solving with us to find the right solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2021

Hi Victoria, Thank you for taking out the time to review Function Point. We really appreciate your feedback and are glad to hear that Function Point is helping your team become more productive (and happier) and providing long-term value to your clients. Nothing pleases us more than to learn that we've helped set up our partners for success! Thank you for your feedback regarding the FP system, specifically around collaboration. With releases such as Kanban view and Online Proofing this year, we are hoping to close those gaps. As always, please do not hesitate to reach out to your CSM in case you need help with understanding any of the system modules. Thank you once again! Best regards, Team FP

JF

Jamie F.

Accounts Payable Manager

Marketing and Advertising

### "FP is great for project-based workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 8, 2021

Their onboarding and customer service people have been great. I love the check-ins that they do to see if FP can be more useful to our company. Any technical problem that I've had has been resolved in a speedy manner.

Pros

We love it's ability to have over-arching projects that individual jobs are tied to. We have a lot of clients that give us a large PO to cover multiple things. We also like the ability of manage deferred payments / deposits in the system. I also like that the development team is listening to their users requests. There is a Submit and Idea button available, and users can view others ideas and give their input as well. Their Help Centre is fabulous, too, with videos, briefs, Crash Courses, Webinars, and a library of help topics.

Cons

I feel the reporting features could be improved. They do have wonderful reports for getting granular data, but they don't have the particular information I am looking for in a report. Users do, however, have the ability to download data from reports to spreadsheets so data can be arranged in a report of their choosing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2021

Hi Jamie, Thank you for taking out the time to review Function Point. We really appreciate your feedback and are especially pleased to hear about your experience with our customer success team and help center. We're glad Function Point is helping your team get through their day and providing long-term value to your clients. Thank you for your feedback regarding FP reporting; please do not hesitate to reach out to your CSM who will be happy to walk you through the possibilities with custom reporting. Thank you once again! Best regards, Team FP

JD

Julia D.

Owner

Marketing and Advertising

### "Solid solution for core business functionalities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 31, 2020

Overall Function Point is a great comprehensive tool that helps increase productivity, supports automate many processes within a company and helps improve the collaboration and communication between workers.

Pros

It's best feature is most probably the time tracking functionality. Every employee uses it to track their time daily, then reports will be created and send directly to clients. The real time tracking makes clients happy as they know where their money goes, also the employees have it all saved as input for later. Also great reporting tool: the organisation knows where most time and energy is invested by its employees.

Cons

The one con we can think of is that although for an experienced user it becomes easy to maneuver, it does require training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Julia. Thank you for taking the time to review Function Point. We are thrilled to hear how FP time tracking tool & reporting tool are keeping your team and clients on track! We provide ongoing support and refresher training programs for existing customers. You can always reach out to your CSM team for assistance. Thank you once again and best regards from our FP Team!

MM

Madeline M.

Digital Media Planner

Marketing and Advertising

### "Can Be Challenging to Collaborate with Co-Workers"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

November 22, 2019

Overall, using Function Point does not help keep me organized. I end up writing a lot of my tasks in a word doc instead because the visibility is easier than using the tool, and then go in after the fact and check off projects when I'm done.

Pros

I think that Function Point covers a wide breadth of project management tasks. I like that the timesheets are in the same place as projects, it makes it really easy to label tasks throughout the day.

Cons

I don't like the structure of Function Point. The projects are pretty broad and it's difficult to make subtasks for yourself to keep everything organized. It's also hard to see the status of other people's tasks in the same project. You can't just click into a parent task and see everything, you have to filter by their name and scan through their tasks. So the collaboration aspect is challenging.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

I switched companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Madeline. Thank you for taking the time to review Function Point. We are glad you enjoyed our project management features! With releases such as Kanban, proofing, and work planning view, we are hoping to close the gaps you mentioned. Thank you once again and best regards from our FP Team!

MD

Maria D.

Production Manager

Marketing and Advertising

### "Many Features for agencies"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2019

Their client services team is great! it provides integration of different metrics and views of projects and agency management. We actually used this software in a couple different ways and got enough support from their team to accommodate the product to our needs, and re-engineer the processes.

Pros

This software has a great integration of project management, time management, budgets, suppliers and many other features that make it unique. Constant improvements and features make the software quite competitive when compared to other industry standards, although it is not as common

Cons

Could use better visibility for task management in a more agile friendly manner such as sticky notes view. Missing multiple currency integration for agencies working in multiple countries

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Maria. Thank you for taking the time to review Function Point. We are especially pleased to hear about your experience with our customer success team and really appreciate your feedback. We hope our new releases such as our Kanban view, proofing, and Work Planning over the past two years helped you gain visibility on task management in a more agile-friendly manner. Remember that our CSM team is glad to help you better utilize these new features anytime. Thank you once again and best regards from our FP Team!

JS

Jeremiah S.

Director of Technology

Computer Software

### "Nice Project Management and CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 19, 2019

Overall my experience has been pleasant and enjoyable and I plan on continuing to use.

Pros

The project management features are rich and allow proposals to be brought directly over and jobs created from them. User task tracking and time management features are deep.

Cons

I have enjoyed using the software and not much I dislike. As an online service there are times when outages have occurred at inopportune moments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Jeremiah! We are thrilled to hear FP is helping you manage your entire workflow in one place. Function Point has 99.99% uptime for the past 3 years and always aims to minimize system downtime. Thanks for your time and review from the FP team!

[View all Reviews](https://www.capterra.com/p/64490/Function-Point/reviews/)

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