# Page 4 | Function Point Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Function Point the right Advertising Agency solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/64490/Function-Point/reviews --- Function Point 4.3 (193) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Function Point ## Showing most helpful reviews Showing 76-100 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PB Perry B. Principal Marketing and Advertising Used the software for: 2+ years ### "Don't wait another minute" September 6, 2016 4.0 Function Point is the backbone to our studio. It helps us manage clients, the projects they assign us, costs that are incurred as a result of these jobs and allows us to focus on developing exceptional creative solutions for our clients. Without it we would be lost. Go Function Point Go. Pros Soup to nuts. It is comprehensive and is wonderfully supported by the responsive team at FP. Cons The graphic interface needs some work. Slowly we are getting there, but that would be my only criticism. Review Source Response from Function Point Productivity Software September 9, 2016 Hi Perry - thanks very much for your kind words here. I'm so pleased that using Function Point is allowing you and your team to focus on what you do best. Please feel free to reach out at any time, we're always ready to listen. CK Catherine K. Senior Copywriter Marketing and Advertising Used the software for: 2+ years ### "I mainly use Function Point for project information, time tracking and communicating w/ coworkers. " March 15, 2018 4.0 Easy time tracking and comprehensive access to important project information/files. Pros I've used other, similar programs in the past, and FunctionPoint is by far the most comprehensive, while also being extremely easy to navigate. I find it to be pretty fool proof, so I'm never worried about messing something up. Cons I think the search functionality could stand to be a bit more user friendly. It usually takes me a few tries to find what I'm looking for if I don't have ALL the relevant information. Review Source Response from Function Point Productivity Software March 21, 2018 Hi Catherine, thanks so much for sharing your thoughts with us! If you ever have more feedback for us, we'd love to hear it: functionpoint.ideas.aha.io ER Elizabeth R. Writer, Marketing Used the software for: 1-2 years ### "It can be frustrating but as a creative, I don't like keeping track of my time." March 15, 2018 4.0 Pros I like the synchronization between the Task/To Dos list and the time entry. The Dashboard we have seems pretty straight forward. Cons The Tasks/To Dos list is challenging because I can't figure out a way to sort my many projects by the due date. I also have a problem with the Task list in the timer section. It only shows 200 projects and at any given time we have at least 300 or more happening at the same time. If I have had to work on a project to which I wasn't assigned, it's impossible to find it except if it's in the Task list. The "Find a Project in the "projects drop down is pretty useless . Review Source Response from Function Point Productivity Software March 21, 2018 Hi Elizabeth, thanks so much for sharing your thoughts. The great news is that there are solutions to your concerns above! Your Customer Success Manager will be reaching out to you to help. GB Glenn B. VP/Director of Content Development Marketing and Advertising Used the software for: 1-2 years ### "Absolutely essential" September 27, 2016 5.0 We used a spreadsheet to organize jobs and accounts, but as our business grew so did the spreadsheet. And not in a good way. We knew it was crucial to find an app that would engage our progression to a higher level. Having Function Point is what we imagine having clones of our best employees must be like. Intuitive, dynamic, quick, versatile, deep features, excellent customer service...this software is an essential part of our success. And it has paid for itself several times over. We couldn't be happier. Pros Deep feature set, powerful interface, remote accessibility, ease of use, customer service, idiot proof, smooth running Cons Nothing--it's damn near perfect. Review Source Response from Function Point Productivity Software September 29, 2016 Hi Glenn - I really appreciate you taking the time to leave a review. I'm so happy to hear that fp. has been a crucial part of Living Pink's growth - nothing makes us happier! Please reach out if you ever have suggestions for how we can make fp. better. EW Elizabeth W. Head of Account Services Used the software for: 2+ years ### "A solid project management service, but lacks specific features" December 6, 2017 3.0 Pros I've used it for over 6 years. As a legacy system for us, it works decently for creating estimates, invoices, etc., project management, etc. It's fairly easy to learn for new hires to use for basic use. Good timesheet options. Cons It lacks certain features like mass movement of multiple tasks or projects, the schedule feature leaves a lot to be desired, no integration with quickbooks, and reporting could be more robust. Review Source Response from Function Point Productivity Software December 7, 2017 We appreciate you sharing your feedback with us, Elizabeth. We're sorry that you're feeling frustrated with some parts of the system. Your Customer Success Manager will be reaching out to you to see how we can help. KS Katie S. Graphic Designer Used the software for: 2+ years ### "Function Point is integral to the organization of our projects. " June 18, 2018 4.0 Pros The customer support for our team has been phenomenal. Our rep listened to our traffic issues and helped us come up with the right solution for our company. Cons I wish I could look into analytics on my timesheets. We're always trying to increase efficiency so seeing some sort of chart or graph with my billable vs non billable time over the span of different time periods would be very helpful. Review Source Response from Function Point Productivity Software August 18, 2022 Hi Katie, thanks for your kind words here. The great news is that we have the perfect way to visualize your billable/non-billable time over a period of time. Your Customer Success Manager will be reaching out to show you how you can do that in FP! JM Jenna M. Account Supervisor Marketing and Advertising Used the software for: 1-2 years ### "Robust platform that will work for some, but simplification is what our agency needs" May 8, 2018 3.0 Pros Previously, we were using Basecamp or Smartsheet and they had no where near the functionality of Function Point. Function point allows us to track our time, assign tasks and keep work flowing within our agency. Their customer service team has been great and on-site training was very helpful. Cons Simple reporting is not easy to pull. Adding daily tasks is too tedious, so not every department has tasks within each timeline. Tracking time by department by job is not easy to do, as it requires many steps to pull that report. We probably bit off more than we could chew with Function Point, and now realize we likely needed something more simple. Review Source Response from Function Point Productivity Software May 14, 2018 Thanks for sharing your feedback with us, Jenna! Keep your ear to the ground for what's coming to FP reporting :) JB Jordan B. Project Manager Design Used the software for: 2+ years ### "Good customer service but convoluted process" July 20, 2018 3.0 Invoicing and time tracking Pros Constant added features and the ongoing ability to easily connect with customer service. Very helpful people who are willing to go the extra mile. Also feel like there is receptivity to change and hear our feedback. Cons So many steps to add users and create dockets. It would also be useful to have a Gantt chart functionality to schedule tasks and allocate time based on tasks, and also forecast utilization over the coming weeks/months/year/etc Review Source Response from Function Point Productivity Software August 18, 2022 Hi Jordan -- thanks for taking the time to share your feedback with us! Your suggestions have been submitted to our Product Team for consideration. CW Cathy W. Art Director Used the software for: 2+ years ### "This software is very user-friendly and great for our small five-person agency." December 11, 2017 5.0 Pros It keeps all of us informed on who has the ball in their court with the task assigning. With the ability to comment on a project, all who are working on that exact project will receive the note in their email and can follow along from project start to completion. Cons When you create a 'note' on a job, and if you forget to actually 'pin' the note to a person, Function Point will not alert you to say 'oops you forgot to checkmark the person you are sending this note to'. Review Source Response from Function Point Productivity Software December 12, 2017 Thanks for sharing your thoughts with us, Cathy. Your feedback about pinning notes has been passed on to our product team for consideration. JH Jeralee H. Web Strategy Manager I Financial Services Used the software for: 2+ years ### "Updates haven't been extremely helpful for how we're using the product" July 25, 2017 3.0 Individual task and time management. Pros Task management by individual person. Resourcing forecast based on date range. Ability to use it from anywhere. Cons The new scheduling list doesn't really work for our team, we prefer the old schedule template if we have to adjust entire schedules rather than having to adjust each individual task in the schedule. Some of our schedules have hundreds of tasks, so the adjust dates functionality in the old schedule is crucial for us. Review Source Response from Function Point Productivity Software July 27, 2017 Hi Jeralee, thanks for sharing your feedback with us. Your Customer Success Manager will be in touch to help you out with the solution to this! KO Kristen O. Account Manager Marketing and Advertising Used the software for: 1-2 years ### "FP Reivew" September 7, 2018 3.0 Pros That it integrates time tracking, project management, and billing. Cons Creative collaboration is difficult. There is no running stream of communication that would easily allow someone to understand where the project started and how it has progressed. There are too many ways and places where files or information can be stored which creates a lot of challenges with communication and consistency. Review Source Response from Function Point Productivity Software August 18, 2022 Hi Kristen! It pleases us to know you enjoy having time tracking, project management, and billing tools all in one system. New releases such as the proofing tool and Kanban view are helping us to close the gap you were referring to. You can always reach your CSM who will be more than happy to walk you through best practices within our system. Thanks for taking the time to share your thoughts with us! VW Vanessa W. Administrative Assistant/Billing Clerk Marketing and Advertising Used the software for: 2+ years ### "My experience has been good." April 16, 2018 4.0 Pros I enjoy the ability to personalize the dashboard to what I find important to view. The multiple reports that can be run is handy also. Cons It would be ideal to have one more tier available above Projects for billing purposes. The compatibility with Microsoft 8 & 10 has not been easy. There were many adjustments that needed to be done on my end to be able to print reports. I still struggle with particular reports running correctly. Review Source Response from Function Point Productivity Software April 17, 2018 Hi Vanessa, thanks for sharing your thoughts on FP with us! Let's see how we can help you with running those reports. Keep an eye on your inbox! JH Jennifer H. President Used the software for: 2+ years ### "Easy to implement after the training sessions. I am still learning new things nearly 3 years later." December 6, 2017 5.0 Pros I love the timekeeping, the reporting and efficiency utilization of the reports. I can see where my staffing has holes, and what jobs are profitable. Priceless! As my company grows, we can utilize more of the FP features. Cons The CRM portion is not as streamlined as we originally wanted, but it has improved. It would be great to utilize this as some sort of marketing tool in the future with our prospects. Review Source Response from Function Point Productivity Software December 7, 2017 Thanks for sharing your feedback, Jennifer. We love nothing more than to hear that Function Point is scaling with your company's growth. Congratulations on all your success! RB Rachel B. Accounting Manager Used the software for: 6-12 months ### "Function Point - Super Great Software Switch!" September 6, 2016 5.0 The Function Point staff and support has been amazing and so helpful from day one. I love the features of Function Point and how easy it all is to use, plus whenever I have had a question the support continues to help in any way possible and always right away. Pros One of the features I love most about Function Point is how every part of it communicates making it that much easier for the whole office to communicate and be on the same page with each project/job. Cons My only issue I have with Function Point are the reports. I would like more options when printing out financials on jobs, individually and as a whole. There are no costs available on printable reports. Review Source Response from Function Point Productivity Software September 9, 2016 Hi Rachel - I appreciate you taking the time to write a review. I'm glad to hear that you're having a great customer experience, as it's definitely something we're mindful about providing our clients with. Feel free to reach out if you have other suggestions as to how we can make Function Point even better. CS CJ S. COO Used the software for: 2+ years ### "Been using for years and overall has great feature set for project management" February 21, 2018 5.0 efficient teamwork environment Pros dashboard & task assignments, team collaboration, alerts & subscriptions, dashboard & task assignment Cons not very responsive to be mobile friendly to tablet/notebook, one example: help icon covers scroll down and no way to turn off so this one item makes any screens with scroll down ( 80%) difficult to use. The app is only for timesheet which is good for staff, but not much for management. Review Source Response from Function Point Productivity Software February 22, 2018 Thanks for sharing this great feedback with us, CJ! If you'd ever like to elaborate on your suggestions, we'd love to hear it: functionpoint.ideas.aha.io VR Verified Reviewer Social Media Specialist Used the software for: 6-12 months ### "Great way to keep track of projects and time worked" April 12, 2018 4.0 It is easy to use and I can track all my client work in one place. Pros That I can do a lot in one place. I use it to keep track of the time I spend on each client account, and what work I did for them. I also use it to expense things, and calculate how much the client needs to pay. Lastly, I use it to communicate with other team members and assign tasks. Cons I wish there was an easier way to plug in jobs to the timesheet. If when I clicked jobs, and it popped up the most frequently used, that would be helpful. Instead of searching by client name. Review Source Response from Function Point Productivity Software April 13, 2018 Thanks so much for your feedback! That's a great suggestion regarding timesheets - we've passed it along to our Product Team for consideration. JD Jason D. VP of Brand Strategy | COO Used the software for: 2+ years ### "Once FP is set-up properly and running, it is very effective" August 3, 2017 4.0 Pros The reporting functions are great. The little clock that shows up on tracking time to tasks is an incredibly efficient tool. The weekly view for timesheets tracking is enlightening. Dashboard customization allows people to see what is most important to them in order to increase their productivity. Cons Sometimes cumbersome (too many clicks) to get from one place to another. Task sometimes don't work the way they need to for tracking timesheets. Review Source Response from Function Point Productivity Software August 3, 2017 Thanks for your feedback, Jason. We appreciate you taking the time to share it with us! CD Ceil D. Account representative Used the software for: 1-2 years ### "Function Point is fairly easy to use but if you ever have questions they have great customer service" May 8, 2018 4.0 Pros It helps me streamline my financial picture so I can look at our actual costs versus billed amounts easily to see where we need to improve on our estimating of time/resources needed to improve our overall financial health. Cons Sometimes I have a hard time finding things within the software. For example, how to change a setting to have the program do something different. However, the customer service is great so if I get stuck I just reach out and then have a folder in my email to save instructions from FP so the next time I have them handy. Review Source Response from Function Point Productivity Software May 11, 2018 Hi Ceil, thanks so much for taking the time to share your thoughts with us! We're happy to hear about the great experiences you've had with our customer success team! JS Jenny S. Product Manager Design Used the software for: 1-2 years ### "FP Review" September 7, 2018 5.0 Pros The wide range of features that it offers. Cons The UI is not good... it is hard to navigate - the scheduling piece is particularly tough - I think the system has so much potential but seems to be built from a developers perspective vs a user perspective. I would love to see a more robust and easier to use scheduling feature - and more clear navigation. Review Source Response from Function Point Productivity Software August 18, 2022 Hi Jenny! We appreciate you sharing your feedback with us. We are glad to hear you and your business can take advantage of the wide range of tools we offer. With releases such as Kanban view, proofing, and Work Planning over the past two years we were able to help users gain visibility on task management in a more agile-friendly manner. Thank you once again for your time and feedback. FP Team. MJ Madhu J. Executive Assistant Machinery Used the software for: 2+ years ### "Function point tool is awesome. It just finishes my work in no time." May 9, 2018 5.0 as stated earlier Pros Reports features, Leave features, Currency features, user-friendly, more approachable, perfect reports as per requirements Cons 1\. When we create a batch invoice the currency (other than default) should be reflecting in the invoice when we print wherein as of today it doesn't reflect. It comes up as default currency. 2. FAM code should come in the "Invoices" tab when we pull all invoices report, Review Source Response from Function Point Productivity Software August 18, 2022 Hi Madhu -- thanks for your kind words. We're so glad to hear that FP is helping Atlas Copco become positively productive! MD Maya D. Project Manager Used the software for: 1-2 years ### "I've used FunctionPoint as a project manager for about two years. " October 17, 2017 3.0 Pros The software is pretty intuitive and provides several great ways to view task allocation as well as costs vs. actuals. I've found this very convenient and useful when trying to monitor budgets and time going into the project. Cons While more intuitive than several softwares, FunctionPoint lacks efficiency in the amount of steps it takes to achieve one task. Something as simple as sending someone a task takes a longer time to set up on the front-end (via estimates, creating the job, etc) than to simply put in a task. Review Source Response from Function Point Productivity Software October 18, 2017 Hi Maya, we appreciate you sharing your thoughts with us. Your Customer Success Manager will reach out to see if there's another, quicker, way you can be using Tasks. BL Brad L. Senior Art Director Marketing and Advertising Used the software for: 2+ years ### "This software has been a great addition for my own business and at the agency that I work. " March 22, 2018 5.0 Pros I like how easy it is to get started and to use. The software has a lot features and most of them are pretty easy to learn. I believe it makes managing an agency simple and easy. Cons There are a couple of things that I would like to see. When I tried integrating with QuickBooks I know it wasn't exactly perfect. Also, when you are using the arrow to sort things numerically or alphabetically the results are suspect. Review Source Response from Function Point Productivity Software March 27, 2018 Thanks for your feedback, Brad! We're so glad to hear that FP is making Mint positively productive! DW Dawn W. Office Manager Marketing and Advertising Used the software for: 2+ years ### "New functions" October 18, 2016 3.0 Looking for new functionality that will provide us the important information our company needs and also keeping up with functions competitors are providing to allow us to continue using FP Pros The ability to keep everything in one place. Cons Too many layers. More user friendly and process simplicity would be great. Also the speed is a real big problem. Review Source Response from Function Point Productivity Software October 20, 2016 Hi Dawn - I really appreciate you providing us with feedback. Your Customer Success Manager will be reaching out to you for a more in-depth discussion, so hopefully we can find a solution to the parts of fp. that are frustrating for you. KN Katie N. Project Manager Marketing and Advertising Used the software for: 2+ years ### "Function Point Keeps Us Sane" September 12, 2018 5.0 Excellent - the only issue was when they updated the display of the task page and the took the feedback and improved it for the customer! Pros I love how naturally intuitive the software is. It's really easy to use and navigate - couldn't be any simpler! Cons We were disappointed with how the "add a task" page was functioning but the Customer Service team heard our feedback and restored the page to how it previously displayed. Review Source Response from Function Point Productivity Software August 17, 2022 Hi Katie, thanks for your feedback! We're always ready to listen, so if you ever have other feedback for us, just let us know! LC Laura C. Creative Services Manager Used the software for: 2+ years ### "Function Point is a great tool for organizing all of the work my creative services department does. " August 7, 2017 4.0 Pros I like that my designers know what tasks to prioritize and that all the information for a job is organized in one place. I like that our internal clients can request new jobs and log in to make comments and see files without having to email attachments. Cons Because my team is in-house, we don't need the Estimates feature. I wish there were a way to open a job without first having to open an estimate. Review Source Response from Function Point Productivity Software August 8, 2017 Thanks for taking the time to share your thoughts with us, Laura. We really appreciate it! Talk to a Capterra advisor for free and get results within 15 minutes.