# Page 6 | Function Point Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Function Point the right Advertising Agency solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/64490/Function-Point/reviews --- Function Point 4.3 (193) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Function Point ## Showing most helpful reviews Showing 126-150 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rose S. Bookkeeper Used the software for: 2+ years ### "Function Point does what we need it to do!" May 14, 2018 4.0 Pros Function Point provides most of what we are looking for. It is easy to create invoices for our customers! Cons Function Point won't allow you to modify a batch invoice (not a big deal though -- I just have to delete that invoice and start over). Review Source Response from Function Point Productivity Software August 18, 2022 Thanks for taking the time to share your feedback with us, Rose! CJ Carey J. Director of Customer Success Used the software for: 1-2 years ### "We use FP for estimate creation and hour tracking. " May 8, 2018 4.0 Pros Easy workflow for creating and exporting estimates. Being able to create templates and copy estimates allows for easy replication of scope of works. Cons search functionality is cumbersome. Mainly when attempting to navigate through search results. If you select a search result and then attempt to navigate back to the results page it does not work. Review Source Response from Function Point Productivity Software May 14, 2018 Thanks for sharing your thoughts with us, Carey. We've passed your feedback on to the Product Team for consideration. KS Kerri S. Finance Manager Used the software for: 2+ years ### "Liked ease of QB integration" June 18, 2018 4.0 Pros Ease of integration with other software has been a positive thing as well as the customer support. Ease of syncing Cons theres been a few times where syncing has thrown off invoicing and function point has had to trouble shoot with our bookkeeper Review Source Response from Function Point Productivity Software August 18, 2022 Hi Kerri, thanks for sharing your thoughts with us! NR Nolan R. Video Producer Used the software for: 1-2 years ### "Function Point has amazing features with less than incredible interface" March 14, 2018 4.0 Sometimes we have issues syncing expenses with QuickBooks. Pros Everything that Function Point is designed to do is almost perfect. Works well, and is easy enough to use. Love both the functionality and integration with other software. Cons The user interface could be a bit less clunky. It looks and feels dated and busy. I'd rather the processes were more linear as opposed to having everything open with users able to click on any text box at any time. Review Source SA Sarah A. Accouting Associate Public Relations and Communications Used the software for: Less than 6 months ### "Thomas the great & Isabel (really is an Angel) " September 20, 2016 4.0 Isabel has been such a pleasure to deal with.. Any question we have had she has responded and addressed immediately. Thomas has been great to deal with in terms of support - I have already sent him a few inquiries and he responds immediately and has a solution. I have worked for companies with internal Business Analyst support teams and they were/are not as good as the service you provide. thank you for always being available when needed. Pros I enjoy the real time data, and the software being online, easily accessible from anywhere with internet. Having the iPhone app is handy too. Cons some management reports that I would like to be able to pull in CSV/excel are only available in PDF form. Example - Manage Staff Rates can only be printed in PDF file. it would be great if we could pull a csv - which would make reviewing the rates much easier. Review Source Response from Function Point Productivity Software September 21, 2016 Hi Sarah - I really appreciate you taking the time to share a review here. Thanks for your kind words as well as your feedback around pulling reports. Let us know if you ever have other suggestions for how we can make fp. even better! DR Dave R. Director of Design Used the software for: 2+ years ### "Seems like a pretty good program. Haven't had any issues with it from my pov. Does its job well." May 14, 2018 4.0 This software is great for logging hours on your projects. Pros I love the weekly view for logging hours. The daily logo UX is a bit bulky. I'd rather have the option to view weekly instead of daily personally. Cons I have issues with duplicate docket alerts. I feel that the dockets or file names should automatically reshuffle to alphabetical order. Review Source Response from Function Point Productivity Software August 18, 2022 We appreciate you sharing your feedback with us, Dave. Keep an eye on your inbox - we'll see what's going on with your docket alerts. VG Victoria G. Traffic Manager Marketing and Advertising Used the software for: 1-2 years ### "Function Point Review" August 10, 2018 5.0 Pros It's very simple to create gantt charts, schedules, and assign tasks and projects to our creative team. It's great for getting work done on time and making sure everyone is on the same page. Cons User interface isn't as beautiful or doesn't look as easy as it is. Our creative team has a hard time using it because they don't believe it will be as easy as it really is. Review Source Response from Function Point Productivity Software August 18, 2022 Hi Victoria, we really appreciate you taking the time to share your thoughts! MM Matt M. Group Account Director Used the software for: 2+ years ### "FP is solid. The ability to customize you're interface makes a quick check in on job status easy." March 15, 2018 4.0 Pros \- easy to generate reports once you spend some time with it - time sheets entry is straight forward and easy to use Cons \- wish there was an easier way to capture - from weekly time reports - the comments that people leave as to what they were working on specifically. - haven't figured out a way to set alerts when jobs get within a % of time \[e.g. an email or FP notification when a docket hit 80% of its time\]. - why won't it keep me logged in for long? I feel like I'm signing in all the time. Review Source Response from Function Point Productivity Software March 16, 2018 HI Matt, thanks for taking the time to share your feedback with us! Your Customer Success Manager will reach out to help you with those items you mentioned. KS Kelly S. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Mostly it's been a great experience. Really helps keep our team organized. " August 1, 2017 5.0 Keeping our team on the same page and projects organized. Pros I like the ability to search notes, jobs, and companies. I also like being able to easily see where we are with budgets and services. Cons How pinned notes work. I've had technical issues, being pinned a note but not notified, and I'd like to be able to close them or tag people on individual comments Review Source Response from Function Point Productivity Software August 1, 2017 Thanks for taking the time to share your feedback with us, Jenny. We really appreciate it! SP Samantha P. Graphic Designer Used the software for: 6-12 months ### "Great! It handles all of our companies needs and is quick to learn and easy to use!" December 15, 2017 5.0 Pros The functionality. There are timesheets, components, notes, tasks, assign projects/time to employees, and everything that happens in Function Point notifies everyone by email when there is something added which is very helpful. Cons At the beginning we had a hard time with some people getting the notifications and some didn't, but that was fixed so now there's really no issues. Everything goes smoothly and everyone knows what's going on. Review Source Response from Function Point Productivity Software December 18, 2017 We appreciate you taking the time to share your thoughts with us, Samantha! Please continue reaching out whenever you have feedback. We're always ready to listen. AM Aylin M. Web Developer Used the software for: 1-2 years ### "I use it as an employee for a creative agency to track hours of client work" May 11, 2018 5.0 Pros Easy to plug in hours with notes. Love that it is real time with no need of saving the application after a new entry has been submitted. Cons Assigning Tasks are a bit of a headache and not as intuitive. Consolidating some features will help make the program not seem so overwhelming. Would like a better display of project management dashboard Review Source Response from Function Point Productivity Software August 18, 2022 Hi Aylin, thanks for sharing your feedback with us -- we really appreciate it! MS Maren S. Principal & VP of Client Services Marketing and Advertising Used the software for: 6-12 months ### "Perfect for Start-up Agencies " October 4, 2016 5.0 As a start-up full service advertising agency, we were looking for an all-inclusive software for project management and overall agency workflow. After researching multiple options we decided on Function Point based on pricing structure (it could grow with us) and because we had received fantastic customer support since the first e-meeting. We have used Function Point for almost 9 months now and have no complaints. The Support team is fabulous and responds within hours on any questions we have. I highly recommend Function Point! Review Source Response from Function Point Productivity Software October 4, 2016 Hi Maren - thanks for taking the time to share your thoughts. We're committed to continually helping TradeCraft grow, so please reach out if you ever have any suggestions for us. KS Kathleen S. Accounting / HR Graphic Design Used the software for: 1-2 years ### "Great software for Graphic Design and Pre-Post Production - and Accounting integration!" October 19, 2016 5.0 The software is exactly what our Company was looking from a Creative to a Production to an Accounting 'all-in-one' package. The Accounting integrates with QuickBooks perfectly. Customer Support is top-notch! Pros The Online Help and Customer Service Cons The occasional glitch that causes the system to get hung up. Review Source Response from Function Point Productivity Software October 20, 2016 Hi Kathleen - I'm so glad to hear that Artistic Digital Imaging is really benefitting from fp.'s QuickBooks integration. Thanks for taking the time to leave us your feedback! RZ Rafal Z. Designer Used the software for: 6-12 months ### "I use Function Point all throughout my day to track time and manage projects." July 25, 2017 4.0 Pros I love the timesheet thing to track time and to see how much time in general every project is going. And the ease of putting in expenses. Cons There is so much everywhere, help buttons or quick blurbs that i could hover over to help guiede/explain would be great Review Source Response from Function Point Productivity Software July 27, 2017 Hi Rafal, thanks for sharing your thoughts with us. We appreciate you taking the time to do so! NW Nick W. Operations Manager Marketing and Advertising Used the software for: Less than 6 months ### "Function Point - Streamlining operations, and saving money" October 17, 2016 5.0 Function Point has allowed us to refine our operations significantly. A lot of our processes were being done manually by hand and taking absorbent amounts of time. Since implementing Function Point, we have saved countless hours by being able to automate many functions. From entering and sharing client information/notes, to entering expenses, timesheets and invoicing our clients - Function Point has made life much easier and streamlined. The estimating and markup process has allowed us to focus on the work that needs to be done, not manually calculating billing rates and expenses. And the reporting - WOW. We are able to dive very deep into the details of our business unlike any software before. I would highly recommend Function Point to any agency that is looking streamline their internal processes, desiring in-depth reporting, and seeking great overall usability out of a software. Review Source Response from Function Point Productivity Software October 17, 2016 Thanks for your kind words, Nick. I'm so pleased to hear that fp. is helping automate and streamline processes at Compass Marketing. Please let us know if you ever have suggestions for how we can make fp. even better! JJ Jamie J. Sr Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "Function Point is great!" October 1, 2016 5.0 FP has been a life saver for our agency. We have never been so organized, and we've only being using the system for 3 months. Our Monday morning traffic meetings are a breeze (under 30 minutes, a 10-year record!) , everyone knows exactly what they should be working on, and how long they have to work on it. It helps us forecast ahead, as well as help manage schedules day to day. Pros From tracking hours and budgets, to pulling financial reports and staff utilization reports, right now, it is giving us everything we need to run smoothly and effectively. Cons There are a few features I think could be upgraded (resources link, scheduling feature) but I know fp is constantly working on making enhancements. Even with the only using fp for 3 months, I've seen new things...keep them coming! Review Source Response from Function Point Productivity Software October 2, 2016 Jamie - I'm so glad to hear Sacunas is more organized and effectively than ever. Thanks for taking the time to share your thoughts. Keep the suggestions coming, we're definitely glad to hear them. AB Allie B. Account Manager Used the software for: 1-2 years ### "Great. " April 12, 2018 5.0 Pros The ease of the primary navigation and the simplicity of timesheet entry. Billing analysis capabilities. Cons The search is not always the easiest or most intuitive as it does not always find what you are looking for right away but other than that I can't think of anything. Review Source Response from Function Point Productivity Software April 13, 2018 Thanks for taking the time to share your thoughts with us, Allie! JP John P. CEO / Creative Director Used the software for: ### "FP is the best solution with best support!" August 2, 2014 5.0 My firm has been using Function Point for over 4 years. Before we decided to go with FP, we created an in-house team to evaluate FP along with 5 or so other applications. FP was the clear winner and we have not had any regrets with our decision to go with FP. Some of the other applications we reviewed offered built in accounting and we really did not like this approach. We felt like it was better to let the Quickbooks of the world worry about the accounting as they have hundreds of experts dedicated to keeping their application updated. We wanted our solution to focus on all the other parts that are necessary to running a profitable agency and dedicate their team to making that the best that it could be. FP's seamless integration with Quickbooks, gave us the best of both worlds. FP listens. If we have product improvement suggestions they listen and often incorporate those into their ongoing software updates. Not to say they do every crazy thing we suggest, but the stuff that makes sense for all their clients always make it into the updates. Finally, A company is only as strong as its support and FP has delivered to our firm the highest level of support. We deal with other online software solutions on behalf of our clients and no other company comes close to the support FP give us. Review Source RD Ross D. Senior Director Marketing and Advertising Used the software for: 2+ years ### "OVerall, a less complicated process than software I've used at other agencies." May 8, 2018 4.0 Ease of use. Pros Ease of time entry. I have worked other places where enterting time was a laborious task due to inefficient or outdated software. FP is easy to use, populates fast and enables me to not waste time entering my time. Cons Pulling hours reports for people I manage is somewhat complicated and the .xls files are not organized in any manner, which requires me to do work in order to get things in order before I can analyze the data. Review Source Response from Function Point Productivity Software May 11, 2018 Hi Ross -- thanks for sharing your feedback with us, we appreciate you taking the time to do so! DA Dani A. Strategy and Planning Team Leader Marketing and Advertising Used the software for: 1-2 years ### "Function Point is good. " October 26, 2018 4.0 It is good, their support team is great. Pros Attention to detail. They've thought every aspect through. Cons There are a LOT of steps to complete for anything you need to do. Review Source Response from Function Point Productivity Software August 17, 2022 Hi Dani, Thanks a lot for your feedback and using Function Point. Let us know if you would like to talk to our product team to discuss how we can improve FP. Best, Saurabh LM Lauren M. CFO Used the software for: 2+ years ### "I have had very few problems with this software. It works great for our small business. " May 14, 2018 5.0 Pros I like that I have the ability to customize our invoices as much as we would like to. I like the search functions and how it integrates with our email. Cons I wish that there were a wider range of reports that could be run. I wish that I could call customer service and speak to someone right away instead of sending an email and waiting for a reply. Review Source Response from Function Point Productivity Software August 18, 2022 Hi Lauren, thanks for your kind words here. Keep an eye out for what's coming with reporting, and great news -- you can definitely give us a call! (functionpoint.com/contact-us) OD Olivia D. Corporate Communications Writer Used the software for: 1-2 years ### "Daily time tracking, typically smooth experience" December 11, 2017 3.0 Pros Timesheet interface is easy to navigate and like how tasks move forward week-to-week; dashboard is easy to navigate Cons Timesheets should alert you sooner when entering duplicate jobs; completing tasks is tedious and requires too many clicks Review Source Response from Function Point Productivity Software December 12, 2017 We appreciate you sharing your feedback with us, Olivia! KB Kacey B. Operations Manager Design Used the software for: 6-12 months ### "Satisfied User Seeking Further Integration of FP in Workflow Processes" October 17, 2016 3.0 We switched over to FP at the beginning of 2016. My team has been happy with the system and it has helped improve our data collection. I would like to see us integrate more of the FP functions into our workflow process. Communications, task tracking, and invoices are my focus for the remainder of 2016. Pros Easy time tracking, connect to email function Cons Task tracking Review Source Response from Function Point Productivity Software October 17, 2016 Kacey- thanks for your thoughts here. We'd be happy to help with integrating more of fp. into Shannon Leigh's workflow process, please feel free to reach out at any time. GC Gwyneth C. Brand Creator Used the software for: 6-12 months ### "Easy flowing experience!" July 25, 2017 5.0 Pros I love how I can be tasked with a job and instantly click the clock icon to automatically fill all the necessary sections, before adding the description. Cons I wish I could search with key words for past job I've posted in an easier way. It would be great if I could just search a specific word and anything I've ever posted having that word would show up. Review Source Response from Function Point Productivity Software July 27, 2017 Thanks for sharing your thoughts with us, Gwyneth. We really appreciate it! MS Mitch S. COO Used the software for: 1-2 years ### "It helps us work on a lot of projects without missing important details. " January 16, 2018 4.0 Pros It helps us stay organized, move quick, and schedule our projects. We love how it helps us better serve the customer. Cons There are not enough features such as easy to use scheduling, SalesForce integration, and the time allocation tool isn't great. 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