--- title: "Norton AntiVirus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Norton AntiVirus Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/648/Norton-Security/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Norton AntiVirus Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Norton AntiVirus ## What is Norton AntiVirus? Protecting your data and information is our only concern. Its why Norton makes this bold promise to you: From the moment youre eligible for the Norton Virus Protection Promise, a Norton expert will help keep your devices virus-free or well refund your money. ## What is Norton AntiVirus used for? [Network Security](https://www.capterra.com/network-security-software/)[VPN](https://www.capterra.com/vpn-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 4,455 user reviews Reviews sentiment Positive 86% Neutral 9% Negative 5% Pros & cons Comprehensive security features Consistent and trusted protection Noticeable system slowdowns Frequent disruptive pop-ups Starting price $59.99 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Network Security / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Norton AntiVirus?[Manage this product listing](https://www.g2.com/products/norton-vpn/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Norton AntiVirus 4.4 (4,462) VS. [4.5 (249)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $59.99 Flat Rate, Per Year Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (4,462) Ease Of Use 4.5 (1,392) Value For Money 4.1 (3,353) Value For Money 4.6 (996) Customer Service 4.2 (3,035) Customer Service 4.6 (839) ## Norton AntiVirus alternatives [4.5 (96)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (295)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [NordVPN](https://www.capterra.com/p/166743/NordVPN/) [4.6 (1,396)](https://www.capterra.com/p/166743/NordVPN/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166743/NordVPN/) Highest Rated [Threatdown](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,520)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [View all alternatives](https://www.capterra.com/p/648/Norton-Security/alternatives/) ## FAQs about Norton AntiVirus Overview ### What problems does Norton AntiVirus solve? Norton AntiVirus solves the risk of malware infections, ransomware, phishing links, unsafe downloads, and infected USB devices by scanning files, blocking suspicious activity, and removing detected threats. Small-business staff, remote workers, IT teams, educators, and households benefit from automated protection across computers and mobile devices without requiring advanced security expertise. Answer based on 3798 reviews Overview ### Which roles and teams benefit most from Norton AntiVirus? Norton AntiVirus is most used by small-business owners, executives, and office managers who protect daily business devices, email, and customer records. Students, teachers, and freelancers use it to secure coursework and client files, while software engineers, designers, and project teams safeguard workstations and project data from malware and unsafe downloads. Answer based on 4449 reviews Overview ### What company size and industries is Norton AntiVirus built for? Norton AntiVirus is designed for individuals, families, and small businesses, with small businesses representing 69% of reviewers; Retail is the top industry at 6%. It also serves enterprises (18%) and midsize businesses (12%), including IT Services and Education Management at 5% each, primarily for network security. Answer based on 4462 reviews Features and Usability ### What are the key features of Norton AntiVirus? Norton AntiVirus includes threat response and anti-virus protection that detect, remove, and help prevent security threats. Core monitoring features track account and device activity, while risk alerts and real-time notifications report issues as they occur. Access controls, secure login, secure data storage, and VPN support protected access and data handling. Answer based on 715 reviews Pricing ### How much does it cost and what fees or limitations are included? Norton AntiVirus starts at $59.99 per year for AntiVirus Plus, covering one PC or Mac. Norton 360 Standard costs 84.99 annually for one device, Deluxe 104.99 monthly for five, and Premium 124.99 annually for 10. A free trial is available. Reviewers say pricing can feel high, particularly for advanced protection. Answer based on 1371 reviews Integrations ### Which third-party tools and platforms does Norton AntiVirus integrate with? Norton AntiVirus integrates with Google Chrome and Firefox through browser extensions and add-ons that support web scanning, search safety notifications, and online-transaction protection. Reviewer feedback also references AVG Antivirus Business Edition, primarily in the context of coexistence and potential file or software conflicts rather than a direct connected workflow. Answer based on 58 reviews Getting Started and Support ### How easy is it to onboard and train a team on Norton AntiVirus? Norton AntiVirus offers documentation and video tutorials to support installation and everyday use. Reviewers indicate that users familiar with antivirus tools can learn routine protection tasks quickly, while nontechnical team members may need more time for activation, initial setup, alert settings, and less familiar features. Existing tutorials may not fully explain every tool. Answer based on 20 reviews Getting Started and Support ### What customer support options does Norton AntiVirus offer, and how do users rate the experience? Norton AntiVirus offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live representatives. Users often describe staff as helpful, responsive, and effective with installation, billing, and technical issues, including remote assistance. However, some report difficult access, long hold times, delayed replies, confusing phone or chat interactions, and inconsistent resolution quality. Answer based on 238 reviews Security ### How does Norton AntiVirus handle data security and access control? Norton AntiVirus uses real-time malware, ransomware, phishing, and suspicious website protection, supported by scheduled scans, automatic updates, firewall controls, and browser safeguards. Reviewers also cite password management, cloud backup, VPN access, parental controls, and SafeCam. Some report false positives, browser conflicts, difficult subscription management, and gaps in threat detection. Answer based on 2262 reviews ## Who uses Norton AntiVirus? Based on Capterra reviews from the past 4 years ## Pros and Cons Comprehensive security features 89% positive reviews out of 1659 Most reviewers find security and access control robust, offering real-time protection, customization, and multi-device coverage. Zenith K. Owner, 2 - 10 employees. "This impressive combination of user accessibility, effective performance, and reliable security makes Norton a standout choice for those seeking to protect their network systems." Noticeable system slowdowns 84% negative reviews out of 344 Most reviewers describe performance and speed issues, with frequent lag, slow startups, and reduced overall responsiveness. Mohit B. Technical, 51 - 200 employees. "The only thing it somewhat downgrades itself is it is so heaviness just slow down the other features using." Consistent and trusted protection 91% positive reviews out of 150 Most reviewers describe reliability as providing dependable, worry-free security, boosting confidence and productivity. Frequent disruptive pop-ups 87% negative reviews out of 221 Most reviewers feel pop-ups are intrusive, interrupting workflow with constant notifications, ads, and upgrade reminders. Stacy L. Owner, 1 employee. "They upsell additional services via popups which can get frustrating" Seamless multi-platform integration 89% positive reviews out of 38 Most reviewers indicate integrations are smooth, supporting various platforms, business tools, and security features. High resource consumption 77% negative reviews out of 173 Most reviewers report resource usage is excessive, causing slowdowns and requiring significant RAM and CPU capacity. ## Features AI summary Based on 3,200 VPN reviews Capterra data shows that buyers of Network Security rank the following features as their top priorities: - **Firewalls** (**59%** of reviewers rated this feature as critical) - **Threat Response** (**52%**) - **Intrusion Detection System** (**47%**) Norton AntiVirus supports all three of the features reviewers rate most important: **Firewalls**, **Threat Response**, and **Intrusion Detection System**. Together, these capabilities help businesses block unauthorized access, respond to security incidents faster, and detect suspicious activity across the network, allowing teams to protect systems more effectively and reduce security risks. Threat Response 4.5 (1,221) 67.73% of 1221 reviewers that rated this feature as important or highly important With this capability, you get rapid detection and automatic quarantine of threats, including viruses, malware, and ransomware. Reviewers appreciate the real-time alerts, customizable whitelisting/blacklisting, and detailed notifications, noting its effectiveness in protecting devices and sensitive data. Anti Virus 4.6 (208) 67.79% of 208 reviewers that rated this feature as important or highly important Norton AntiVirus offers reliable, real-time virus detection and removal, keeping your devices safe from malware and online threats. Users think it provides frequent updates, background scans, and strong protection, though some mention it can be resource-heavy or generate too many notifications. Access Controls/Permissions 4.4 (1,115) 57.76% of 1115 reviewers that rated this feature as important or highly important You can manage app, website, and user permissions, set parental controls, and customize security levels. Some reviewers find the controls flexible and easy to use, allowing whitelisting, blacklisting, and admin rights, while others mention occasional complexity or interference with updates. Activity Monitoring 4.4 (266) 65.04% of 266 reviewers that rated this feature as important or highly important It helps you stay informed by constantly monitoring downloads, browsing, and system activity for suspicious behavior. Reviewers indicate it works quietly in the background, provides timely alerts, and reassures them about online safety, though a few mention too many pop-ups or resource use. Risk Alerts 4.5 (194) 65.46% of 194 reviewers that rated this feature as important or highly important It gives you real-time notifications about potential risks, letting you act quickly. Reviewers appreciate timely, clear alerts for viruses and unsafe sites, helping them make informed decisions, though some feel there are too many notifications or occasional false positives. Alerts/Notifications 4.4 (175) 60.57% of 175 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Norton AntiVirus 13 features ### All Features - Access Controls/Permissions: You can manage app, website, and user permissions, set parental controls, and customize security levels. Some reviewers find the controls flexible and easy to use, allowing whitelisting, blacklisting, and admin rights, while others mention occasional complexity or interference with updates. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: It helps you stay informed by constantly monitoring downloads, browsing, and system activity for suspicious behavior. Reviewers indicate it works quietly in the background, provides timely alerts, and reassures them about online safety, though a few mention too many pop-ups or resource use. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Norton AntiVirus offers reliable, real-time virus detection and removal, keeping your devices safe from malware and online threats. Users think it provides frequent updates, background scans, and strong protection, though some mention it can be resource-heavy or generate too many notifications. - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Risk Alerts: It gives you real-time notifications about potential risks, letting you act quickly. Reviewers appreciate timely, clear alerts for viruses and unsafe sites, helping them make informed decisions, though some feel there are too many notifications or occasional false positives. - Secure Login: At least a username and password is required to access the system - Threat Response: With this capability, you get rapid detection and automatic quarantine of threats, including viruses, malware, and ransomware. Reviewers appreciate the real-time alerts, customizable whitelisting/blacklisting, and detailed notifications, noting its effectiveness in protecting devices and sensitive data. - VPN: Extend virtual private network over public networks to enable protected information exchange --- Features 4.4 (4,462) 4.4 Based on 4,462 reviews ## Pricing Value for money 4.1 (3353) Free Trial [View pricing plan details](https://www.capterra.com/p/648/Norton-Security/pricing/) Norton AntiVirus Plus $59.99 Flat Rate,Per Year It includes: - 100% Virus Protection Promise - 2gb Cloud Storage - Anti Spyware - Antivirus - Malware Protection; Online Threat Protection - Password Manager - Smart Firewall Norton 360 Standard $84.99 Flat Rate,Per Year It includes: - 100% Virus Protection Promise - 50gb Cloud Storage - Anti Spyware - Antivirus - Dark Web Monitoring - Malware Protection; Online Threat Protection - Parental Control - Password Manager - PC Safecam - Privacy Monitor - School Time - Secure VPN for up to 5 Devices - Smart Firewall Norton 360 Deluxe $104.99 Flat Rate,Per Month It includes: - 100% Virus Protection Promise - 50gb Cloud Storage - Anti Spyware - Antivirus - Dark Web Monitoring - Malware Protection; Online Threat Protection - Parental Control - Password Manager - PC Safecam - Privacy Monitor - School Time - Secure VPN for up to 5 Devices - Smart Firewall Norton 360 Premium $124.99 Flat Rate,Per Year It includes: - 100gb Cloud Storage - 100% Virus Protection Promise - Anti Spyware - Antivirus - Dark Web Monitoring - Malware Protection; Online Threat Protection - Parental Control - Password Manager - PC Safecam - Privacy Monitor - School Time - Secure VPN for up to 10 Devices - Smart Firewall Value for money 4.1 (3,353) 4.1 Based on 3,353 reviews ## Support, customer service and training options Customer Service 4.2 (3035) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (3,035) 4.2 Based on 3,035 reviews ## User reviews Overall rating 4.4 Based on 4,455 reviews Filter by rating Counts reflect reviews available in this feed. 5(2675) 4(1172) 3(405) 2(139) 1(64) Mentioned topic Recent reviews first, then most helpful Ibrahim A. IT Manager Used the software for: Less than 1 year ### "An Industry Leader but Slow and Bloated" 3.0 September 11, 2026 Pros It is thorough and detects any sort of malware, and keeps your system safe. Lot's of different methods of scanning, quick, full, deep, etc. Cons The software feels incredibly bloated and slows down my system's performance. It uses a lot of system resources in the background. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Computer Fixer Used the software for: Less than 1 year ### "Norton Antivirus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 I had a great experience with the virus software and I plan on to keep using it throughout my computer works and such. Pros The antivirus worked really well and was able to detect infections I had on my laptop and it was able to remove them! Cons The least likely thing I didnt like about the antivirus is the fact that it took up too much memory and was slow at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer COO Used the software for: 3-5 years ### "Norton is dishonest" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 2, 2026 I had Norton for years. Got tired of constant pop-up upsells. i cancelled and uninstalled on all devices. I got charged the renewal anyway. I cought it 6 months later. I asked to cancel/refund. They refused pro-rated refund of any kind. I had to use the chat twice and call twice before I got the final verdict. I will be paying for it 6 more months. Their policy is you can only cancel in the first 60-90 days to get refunded. After that, no more refunds are possible. What do you call it when someone takes money for a service they dont provide ? Pros it has adequate end point protection. It has several add-ons that you can use. Its well known and trusted. Cons Uses a lot of bandwidth. Constant upsells with additional software offerings. Customer service hard to reach. Cancellation procedures are a scam. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher C. Founder Used the software for: 3-5 years ### "Great product for security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2025 My overall experience with Norton AntiVirus is very positive. Cheap subscription and can be used with all devices. Pros Having an easy interface and the Malware protection are the two biggest positives about Norton AntiVirus. Cons High CPU usage is the thing I like least about the product. During scans Norton AntiVirus is very resource heavy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robbie M. Sr Full Stack Developer Used the software for: 3-5 years ### "Great protection and value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 8, 2025 Pros This program offers Full protection against internet threats. I trusted this product for the past 10 years. Cons Occasionally and depending on the computer setup, it could make some programs run a little slow, but it is not too noticeable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Human Resource Manager Used the software for: Less than 1 year ### "Norton Anti Virus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2025 My overall experience has been great. They keep me updated about my passwords or if there is any threats going on Pros Its easy to use. Keeps files and web searches safe. I really like the VPN password security feature it a really good feature Cons They always want you to upgrade to more software products. It can be costly all the programs they want you to get Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WG Woodly G. admin assistant Used the software for: 3-5 years ### "Norton works well for me." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Pros I've been a user of the Norton Antivirus system for over 10 years. It's kept every computer, laptop, tablet and phone safe from hackers. Very easy to navigate for virus scanning and removal. Cons The price is a little bit on the high side but there's always a sale on the program. Despite the high price; it's worth the buy as you can cover more than 5 devices depending on the chosen plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Locksmith Used the software for: 3-5 years ### "Buyer Beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 9, 2025 3 chats with support and 2 phone calls and they still refuse to instruct me on how to uninstall norton. My norton was set up with a password protection so that it couldn't let someone access it and mess up firewall settings...etc... After FINALLY getting it through their head that I am NOT trying to change my password for online access, they advised me to use the "Removal Tool" after I wouldn't let them connect remotely to my computer due to client protected files in which I could be sued if something happened. So after 5 attempts of trying to use the tool in normal mode and safe mode, it still insisted on a password that was created to allow access to the software settings, thus failing to allow uninstalling. I requested to PLEASE just tell me what you were going to do remotely and I will follow along. NOPE, not happening!!!! Here is the thing!!! If Norton sees that your subscription needs renewing, they won't help you until you renew it. That's how they hold you ransom to staying with them. You can't uninstall it if you forget the password because they want you to reinstall it so as to allow you to get back on Norton and reset the password, which is where you have to renew your subscription. Very very ignorant and a scamming way to make you buy norton. Thank you for nothing NORTON.....BUYER BEWARE!!!!! Pros Unsubscribing from Norton and never using them again and the comfort of knowing they will never get my business again Cons Terrible Support after 5 attempts of trying to uninstall norton and them not offering to help because I wouldn't renew my subscription Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer DIRECTOR Used the software for: 3-5 years ### "BEST ANTI VIRUS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Excellent safeguard. Gives you confidence. Still the best known anti virus software on the market. Pros Easy to install. This system does not slow your searches down. Cons Expensive if you auto renew. Possible to buy annually at a better price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office manager Used the software for: 3-5 years ### "Long time user virus free" 5.0 March 5, 2025 I've used Norton for a long time and never had an issue with viruses. Pros Simple to set up and use. Updates as needed Cons Reminders are annoying and cleaning up/deep checks take forever. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/648/Norton-Security/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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