Who Uses This Software?

Individuals, Families, and Small Businesses


Average Ratings

503 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/year
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
  • Support
    24/7 (Live Rep)

Vendor Details

  • Symantec
  • www.symantec.com
  • United States

About Norton Security

Protecting your data and information is our only concern. Its why Norton makes this bold promise to you: From the moment youre eligible for the Norton Virus Protection Promise, a Norton expert will help keep your devices virus-free or well refund your money.


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Norton Security Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

Norton Security Reviews Recently Reviewed!


Capterra-loader

Norton's malware protection is very good, and its system impact is much smaller than in the past.

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Offers some of the best malware protection around.
Password manager, backup software.
Not t too much impact on system performance during scans.
Each package overlap features, with tune ups to get more protection, ajusted to your needs (from basic to premium).
Norton can be set to go into 'silent mode', which reduces signature updates and user notifications whenever another program uses the full screen, graphics, as a game or movie would; it does something similar when you power up a PC after a long period of inactivity, postponing all but the most vital updates and letting you catch up on email and social obligations without slowdowns or interruptions.
Regardless of which Norton antivirus product you get, you'll have protection against spyware, phishing emails and ransomware. Norton recently added the ability to stop nefarious changes to the system's Registry file, as well as an enhanced exploit blocker to stop potentially unwanted apps from being installed.
The firewall available is easy to adjust and set rules for.
You can use Norton Family to block web usage based on time, review what kids have been watching online, filter out offensive material and lock all covered devices for a media-free dinnertime or family meeting.
Quick-glance items show whether everything is up-to-date, when the last scan occurred and a link for a quick scan.

Cons: Few extra features in comparisson with older versions.
Still a little slow performance during scans system scans.
Lacks the extras we've come to appreciate in other antivirus suites, such as file encryption, file shredding or a secure web browser.
It doesn't have a free antivirus product, Norton has four levels of paid malware protection.
Parental controls feature is reserved for its pricest tier.
None of the Norton products offer the wide range of extra features and tools that have become common in antivirus software.

Overall: Norton Security offers excellent protection from malware, with at most a moderate impact on system performance. If you're looking purely to shield your system from attack, you couldn't do better.

Capterra-loader

Best Security Suite Ever!!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Norton Security Suite is one of the best security software in terms of protecting again attacks such as; malware, spyware, Trojans, and etc. Some of the features that i use day to day are; Performance Scan, which deleted registry items that not being used or old, deletes all browsing history for all browsers with one click, Backups-- I schedule monthly backups into norton's cloud storage, then there is frequent scans that Norton Security Suites starts automatically. The RAM space uses a lot for some reason with these security software. The Updates running automatically in the background with the need for me to actually open the software and click the update button physically. For The price of the software i am getting tons of features at my disposal to use.

Cons: The RAM space that Norton Security Suite uses i feel like most of the time my comp is running a little slower, such as opening applications and closing applications i see a lag, it is due to the fact that the Norton Security Suite is running in the back ground, but the slowness is just for a few minutes, which it could be that the updates are running in the background.

Overall: Using Norton Security Suite i have the feeling that my PC is always protected, Also any applications i download from the web it will run an initial scan of that application before the installation is triggered, if the application is not a genuine application it will not install. I fee like my money is well spent on Norton Security Suite which i have been using for years now. I encourage users to use the software.

Capterra-loader

Simple to Use, Runs Very Lightweight on Resources, and Does It's Job Well!

Aug 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I've been using Norton/Symantec Security products for over 12 years, and their products just keep getting better and better. Norton Security, particularly over the past 5 years or so, has really improved. It installs clean, quick, and easy, and requires very little CPU and RAM resources to do it's job. The default setting are well-optimized for novice users, yet it offers deeper setting and configuration for those that have an understanding of things like firewall settings, browser security, etc. The mobile version of the product is also exceptionally easy to use and effective!

Some of us older people remember Norton's early days of having issues with CPU resource requirements and uninstalls. Those days are long gone, and Symantec / Norton's latest products are smooth, efficient, and solid! In independent comparison tests against competing products, Norton Security continue to be a leading performer.

Spend the money and give Norton a try! You will not be disappointed, and your data and security are well worth the small investment!

Cons: The one and only thing that bothers me about this product, is the occasional pop-up ads for other Symantec products / additional features. These can be selected not to show again, but as a paying customer, I do not like to see any pop-up's related to up-selling.

Overall: I've been using Symantec's security products for over 12 years, both as a business and consumer customer.

Norton is still a decent antivirus for windows, but useless on iPhones.

Feb 08, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The most popular antivirus out there still does what it knows best. Protect you against viruses and actively scan while you work or game. The team behind this carefully updates it with the latest protection, and more than that offer good blogs on how to protect your organisation's or personal computers against the latest threats. I personally find this service alone of great use.

Cons: Poor application for iPhones. I do not recommend paying the same amount of money for a subscription if you will use that subscription on an iPhone. There are serious limitations to it as it only protects you online but will not scan the phone for viruses or let you know what apps are using personal data or mobile data as it does on android. I consider this a serious con and unless they upgrade the application they should probably pull it out of the appstore.

Another con would be how difficult it is to manage multiple subscriptions if you buy a bunch for your organisation. Emails with download links are sent via norton, and from norton, and most often you will need to share the company norton login with all your staff to make it register the subscription details. This is unacceptable.

In addition, their new Wi-Fi protection (VPN) subscription do not allow you to see AT ALL which devices are protected and use a licence. We already bought a year long subscription, but had we known that managing licenses was impossible for VPNs, we would have chosen another program.

Overall: Norton is still the big kid in the block. It offers great protection and blogs to keep you updated with the latest threats and how to combat them. However, it sadly falls short in the license management part.

Capterra-loader

The king of security software

Jun 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: From start to finish, Norton Security has it all and does it all. The installer is small and easy to use. You're not having to downloads hundreds of megabytes worth of files just to get this app installed. It's small and light and doesn't hog computer resources (it did a long time ago, but that was fixed ages ago).

It runs quietly in the background and does its job without annoying you to death with prompts. I like that you can turn on silent mode when you want to play games or do other things that may cause issues with the app.

Norton has been adding functionality to their suite and I appreciate them beginning to add identity protection.

I like that I can buy it once and have it run on multiple home computers.

Cons: There is no way to permanently disable the ads that come up periodically. I would say maybe once a week or two I will have a small announcement at the bottom right of my screen about a new threat or a new product that is available. I don't want the marketing and I don't want to know about the threats, but I don't know how to disable that permanently. I wish I had the option to do that.

Norton Security is a bloated piece of software that struggles to find it's place in today's tech.

Dec 06, 2017
2/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Perhaps the most important aspect of any antivirus program is its virus detection ability. Norton Antivirus has very good virus detection rates, especially with the 2009 Internet security version. Users who have Norton are generally pleased with its virus detection and prevention ability, and the program seems to be improving in this regard over time.

Cons: Perhaps the biggest knock against Norton Antivirus is its usage of system resources. Since antivirus software usually runs all the time, the amount of RAM it takes to run the program is memory the system will never be able to allocate to other tasks. Norton is notorious for using a hefty amount of RAM, which can cause other programs to run slowly. Symantec has attempted to alleviate this issue with its latest releases of Norton antivirus, but the program still tends to use more RAM than lightweight antivirus programs such as Avast and Avira AntiVir.

Overall: Since Norton Antivirus is a large and well-established program with strong industry ties, it enjoys strong support and constant virus updates, which help keep computers using Norton safe from the latest virus threats. The upside of paying for a virus service is that the producers have a vested interest in continuously improving it, while other products may not have devoted staff or adequate financial backing.

Very Easy to use

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Norton is a great product.....I received my Norton Disk online from Walmart....I found out that nothing is perfect.....The disk had a defect in it......Returned it to Walmart and they gave me a gift card for another one......Walmart will stand behind you if anything is not right.....I will continue using Norton products. This Norton Security has a lot of power and covers the bases pretty well in guarding against malware of various kinds, but it can be complex to set up and configure.

Cons: It also has one disturbing feature: When I put my computer in hibernation while I go to bed, I now and then find it running again when I return to the computer after a night s sleep. Doing a search on all files over the past day when this happens, I find sometimes that my computer was brought out of hibernation and back into operation less than an hour after I put it to sleep. So I ve resorted to switching off the power supply after the computer is fully hibernated to prevent an early awakening and waste of power while I m sleeping

Looks nice and easy but does not do what is advertised

Mar 15, 2018
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The software is easy to install and learn how to use. There are a few extras such as changing startup setting of different programs. The layout is nice

Cons: The first problem is that the software is primary an antivirus program, however recently we noticed that several viruses infected a computer with Norton installed and up to date. These viruses were removed quite easily with free software.

I do understand that a virus can infect a computer despite the antivirus software being installed. However, I do not understand that a periodical scan with free software can remove these viruses were a paid solution cannot.

After this we removed Norton and it immediately became clear that the Norton software was severely slowing down the computer. Now we only rely on Windows Defender and the computer has improved tremendously regarding performance. Removing Norton has increased the performance of all computers where we did this.

Overall: Eventually none, it just cost us more money to get the problems fixed that the software was supposed to prevent.

Capterra-loader

Great AntiVirus

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is easy to use, automatically updates all the antivirus protection, alerts me when there are problems and provides an easy way to solve the problem. This product has a reasonable price, so I have an automatic renewal every year so that I never run out of protection, norton is constantly looking for threats to my computer, including new types of threats. I do not have to worry about my computer being vulnerable to attack, norton allows full system scans that remove software that slows down your computer with unnecessary or unwanted software.

Cons: The negative facet of Norton is its size, it occupies many resources of the laptop to try to do its job. In addition, Norton advises the user to delete all cookies and identifies them as a low risk threat. For the uninformed user this can be seen as something frightening, especially because the collection of cookies is very common.

Overall: The main problem I solved with Norton is security and virus protection as well as protection from infected websites.

Capterra-loader

Norton Security, is a software of tradition that you must use in your personal or work computer

Jul 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The positive of this software is that it defends the computer from viruses, worms and buts without reducing the operation of the computer, an element that in previous editions of the software was a headache since it slowed down the PC.

It also offers detailed reports of malicious files or software to which it is intended to install, allowing to do the most important work, which is the prevention of infection

Cons: The negative points that I have been able to observe of this software is that, to exist a firewall or to defend of windows, Norton Security does not work of the best way, avoiding some analyzes of interest or simply stopping its fucnionamiento. Added to this has a pathetic operation to eliminate spyware.

Overall: Although Norton Security is a company with a long tradition in the antivirus market, it must be admitted that it has problems to deal with in order to be an antivirus of great quality, however, it could recommend it for those people who will use it in their homes, it has a good performance and an acceptable price for what it offers.

The Best Home Security You Can Ask For

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps you save Online

Cons: Can be expensive for most people.

Overall: First I have to say that Norton has many different Security Options. I have been using the 360 premium one since about 2008. Before I tried a few free ones from other programs and then started using this one once I started doing online banking using my social security number and credit card info. Norton is great at scheduling scans automatically, updating, and tuning up your pc (like delete chrome temporary files to make your PC faster). Do your own research and you will see that it is constantly one of the top internet security software online. It is somewhat costly but worth it. If you have a PC problem you can do a chat with nice representatives and they will help you solve it. I have had friends that were paying the geek squat plan and then switched to Norton without complaints. Not many security software products come with live representatives to assist you, Norton is not a product it is a service for your internet security. Lastly: I use Norton for personal use and it is not currently being used at my firm.

Recommendations to other buyers: Check your internet service providers like Comcast and AT&T they may offer a version of Norton or other security software for free but you have to sign up.

Norton Security is a good security suite which has been there from a long time

Jul 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This has been one of the best anti virus softwares that I have been using to protect my desktop and laptop from all the attacks such as malware, spyware and Trojan attacks. In the past this has been the most popular and well known security suite. The updates runs automatically and it always detects any malware which would harm my PC or laptop when inserting third party software or when copying files using Pendrives, DVDs or any storage device.

Cons: The only thing that has been bothering me of using this software even from the past is that it uses a higher percentage of RAM, hence it slows the computer. Even it sometimes slows down the start up. This i think has been one of the reasons of the rise of other security suits.

However, this issue has been reduced immensely in the latest version of Norton Security.

Overall: Except the fact that this sometimes slowsdown the PC, I believe that Norton Security would be one of the recommended Security suit for business and personal use.

I already have a long history with Norton Security. From the very first day i bought a laptop.

Jul 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: I was able to register up to 3 devices under Norton security. It came with my internet subscription. That was the same time i decided to purchase a laptop, that was years ago when my laptops is the smartest device that i carry outside the house. Now you can equip your tablets and smart phones. And they constantly evolve and updates their program. Which is a must, since cyber threats evolves as well. For someone like me who is not that of a tech savvy, it's very important to have a level of security that you can rely on. And it has became more and more user friendly as years go by, which is something that i appreciate.

Cons: My biggest frustration is the support for this product. Like any business outfit today, In most cases you will have to wait for a long time to speak with their representative. The best option is their chat support. However that was years ago since i called for help, i hope it's easier to get support now.

An excellent way to keep your pc protected

Jul 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Norton security has always been my first option to keep my PC safe. Since I had my first PC, I have had the protection of Norton, since it has a fairly secure system, protecting my PC from any threat, from any malicious virus that wants to contaminate my computer. In addition to an excellent protection system, it also has a browser protection, making it protected 24 hours on any website that is browsing. It has a striking and simple interface, which results in a quick way to learn how to use the program, as well as configure it and program it for a complete cleaning of the computer.

Cons: Norton has rarely given me problems, but if I had to complain about something, it's the amount of updates that I consider unnecessary. The program is updated monthly with hundreds of updates that do not really change the operation of the program. Removing that, I still seems the best antivirus on the market.

Capterra-loader

Not the absolute best security software, but for the great price, it does a very decent job.

Aug 13, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have Norton Security deployed on every PC and mobile device in our company and we have yet to have any intrusion issues or malicious code on our machines. The deployement to all of the devices was super easy, and we also use it for backing up files. It really is a set it and forget it piece of software.

Cons: The only things that bother me about Norton Security are the unneccessary options that you have to set up just to get the basic protections working. They have added so many little "enhancements" that most people do not want, that getting the app installed and configured correctly can be a real headache. They should strip it down. But the price is very good and we feel our computers are nicely protected.

Overall: My overall experience with Norton Security is very good. Once you get the app installed and configured correctly, you almost never have to worry about it again as it just sits in the background keeping the devices safe. It's the best software for the price.

Capterra-loader

A powerful antivirus that protects my computer at all times.

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a support for all kinds of devices either PC, tablets and smartphones. To provide extra protection on the Internet, Norton goes a step further because it can be added to the Facebook to detect unsafe site links. It also makes a diagnosis prior to downloads to avoid websites that have a bad reputation.

Something interesting that they have added is the possibility of creating a community of users who provide information about possible new threats and thus keep our devices more protected always.

Cons: It is a very robust program, the only negative point is that only the premiun version gives 25gb of space in the cloud to upload files, the other plans do not have this option but the price-quality ratio is spectacular. Meets my expectations and much more.

Overall: Since I am using Norton on my mobile device and on my personal computer, I can see that it is faster and more protected. I feel more tranquility and security when downloading files because I am confident that the files are reviewed very thoroughly by Norton before downloading them, minimizing the risk to almost zero of infecting my devices with a virus. I really recommend it extensively, after trying some trial versions I stayed with Norton because I gave myself the greatest amount of confidence and the price of the basic package is not as high as others.

Norton is one of the most popular malware protection programs

Jul 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Norton protects your computer from malicious code without slowing down or hindering its operations, with low consumption of resources. It has a friendly and easy to use interface. It also has the useful tools of Norton System Works (such as WinDoctor, DiskDoctor, SpeedDisk, GoBack, Ghost, etc.). It makes analysis faster and less frequent, intelligent technology identifies and analyzes only files at risk and recognizes applications that should not block or analyze.

Cons: Little or almost no compatibility with the Windows XP firewall. Confusing customer service via phone or online chat. Poor performance against spyware and other threats and regular blocking of incoming scripts. The first scan of the computer is very slow and the uninstallation process is somewhat difficult.

Overall: I used norton on my personal pc for years and, i had a very good experience since I never had problems with infection by computer viruses

Capterra-loader

Very easy to use for basic protection malware

Jul 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you don't have much knowledge about how to use an antivirus or dont know another brand, or you are using it for your personal laptop or any device: this is the software for you. Its very simple to setup and install also has very clean design and the specifications are clear.
You can supervise the status of the security of you device on the principal panel, how much you are protected, how long was your last analisis and backup security, or if the sofware needs any update, the days left on your license and how it is your computer efficiency

Cons: Something that has been a problem with this software is that it uses a higher percentage of RAM, hence it slows the computer. Even it sometimes slows down the start up. If you have an actively life on internet and always dowloading things I recommend other strong program.

Overall: protection every day, any time for a reasonable price

Decent Product but there are cons

Mar 26, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Great for novice users, able to scan/deter/remove many viruses/worms with a scan. Excellent website help should you need it, as well as many helpful tips in the program itself. Not bad defenses, however this will not stop everything.

Cons: Product can be a bit costly, and is quite a memory hog. It will slow down any machine, question is by how much. Many installs I see the program likes to take a bit more control than one would expect, such as extra scans and updates, unless you configure it properly. I find it does not do the best with worms, and the program can be shut off easily, thus giving users false sense of protection.

Overall: Great for small-medium virus infections. Decent protection plug ins for browsers and file protection. I find the program does most things well, however not as good as it should. Seems there is a bit of confusion, that this program can protect you 100% which is not true. Many times I have seen systems with this installed only to have other issues or even pieces of a virus still on a machine. This program does well, but does not have the bite that other products for Anti-virus carry. I would recommend researching carefully. This program would be most recommended to those who do not have much knowledge of viruses and computer security. However, if you need something that is a bit more flexible and stronger, I would recommend skipping Symantec altogether for something a bit more robust.

Easy computer protection without needing extensive computer knowledge.

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Very easy to setup. The install wizard walks you through every step carefully, allowing even the most computer-illiterate folks to get this program up and running.
-Non-intrusive. Once the program is installed, that's the end of it. You aren't bombarded with popups or data analytics. It does it's job quietly, so you can do yours peacefully.
-Easy, automatic updates.

Cons: -On laptops, there is a noticeable decrease in battery life once installed. On my 2015 MacBook pro, my average battery life went from around 8 hours of casual use to around 6 hours in a controlled test.
-Some older computers (tested on a Mac desktop and Dell Laptop from 2012) can have slight, yet noticeable slowdowns.
-Some malware can still slip through the cracks if you aren't careful, and it can be difficult to tell if your infected or not with this software alone.

Such a great way to protect your computer, Easy to use and great customer support.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The scheduled scans allow you to be consistent in protecting your computer from spyware and viruses. Once a file is found that may be malicious it is taken care of at the push of a button. I have had some very nasty viruses that hijacked my computer and would not allow me to access my Norton and eliminate the virus. I was able to talk to a support team on the phone that directed me on how to open the program while bypassing the virus' popups. Excellent tool, easy to use, and keeps you feeling safe

Cons: The cost is the only down fall. I know there are a few free anti virus software companies out there, which I have also used. You will not get the same security and customer support from these companies. While Norton does cost money, it is worth it to feel secure and know you have a professional team with your back.

Overall: A sense of security.

Overall I have not had any issues with computer security being compromised while using this product.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This product has a very friendly and easy to use user interface and it is easy to perform security tasks from the GUI. What I like even better is that it performs background tasks and scheduled runs of scans so that I do not have to worry too much about personally tracking and intercepting security threats. I use this product on multiple machines and have yet to have any issues with breaches of security or viruses since using this product and allowing it to monitor my PCs.

Cons: What I like least is the details of what goes on when it finds a threat or potentially harmful file. While the program does give a monthly summary of threats averted, it is very high level and I would like to see more details of the nature of the threat and potential sources such that that vulnerability may be avoided in the future.

Expensive, but great until update failure caused my computer to crash. Cust. Support was impossible.

May 04, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Norton has a lot of great security features. It's fairly easy to use, and despite my experience with customer support, it is really easy to reach someone to talk to if you have issues.

Cons: Norton continues to be more expensive than many other antivirus software options. I also had a major issue with one computer that experienced an update download error. I had just paid for another year (which I did not receive a reminder for - my card was just charged without telling me), and after it updated, every time the program started, it would send me a bright red ERROR and my entire computer would blue screen. While reaching someone on the issue was easy, Customer Support was not able to identify the problem. I had three different people remotely access my computer. We tried uninstalling and reinstalling the program, uninstalling updates, the works, but nothing worked. So I was told I just had to deal - it wasn't a virus, so I did not get any money back, and was left very frustrated.

Great anti-virus program for the office!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Norton has yet to fail me when it comes to security and protection for my work desktop. It was relatively easy to set up and leave running in the background. It has not affected performance or speed on my computer even though the computer just has average hardware specs. The interface is easy to use and easy to keep up to date so that it always protects you with the latest virus definitions.

Cons: With great quality however often comes with an increase in price. The cost isn't quite within my comfort zone especially when compared to other programs out there. But if I were to choose between free anti-virus programs versus a premium one with good customer service, I would definitely go with premium for business. For personal use however at home, I don't think premium is as worth it.

Now using latest Norton security deluxe which is brilliant. Always used Norton.

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Norton gives me peace of mind! and allows me to be secure over several devices when i need to access files,folders, downloads and apps when mobile and everything can be controlled from my desktop. My passwords are all secured in their cloud based vaults. My browsers are secure from malware. I like their defrag and clean up features and this new version is a lot less intrusive and simply runs in the background but still lets me know when scanning and updating and has nice reporting features and alerts. I have never had issues working with Norton and will continue to use them. Great value also and continually offer me discounts for my loyalty.

Cons: I cant say anything bad as they deliver what they promise which is 100% virus free. Nothing gets through!

Capterra-loader

A great way to have someone watch your computers back while you carry on business as usual

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing I love most about Norton Security is that it is like having a bouncer outside your computer that either rejects harmful things or notifies your before you let something bad onto your computer. This is also a company that has been around quite some time and so it has the experience behind them that you can trust.

Also, If you are suspicious that something bad has already been downloaded, not a problem. Let the Norton scan through your pc and it can help you locate if anything bad is there. It is a software that just works.

Cons: The only major con is the price. They get you hook by making you think if you sign up now you get this great discount. You do get a cut but that price is only valid for the first year. After that they will automatically renew for a higher price.

Overall: This is a great option that makes you feel at ease knowing your computer is under the watchful eyes of a professional, well seasoned company.

Protection in my devices and of malicious programs.

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really love that it can be used on multiple devices, like my phone, my personal computer, the tablet, allowing everyone to monitor them. It also has a lost device feature that I hope you never have to use, but I think it is a very useful tool (if needed) in case of loss, you can lock the device or delete it remotely.

Cons: Norton can be a bit expensive, and it is a big problem for memory. At first a message appeared constantly, where I noticed that the program likes to take a little more control of what could be expected, such as scans and additional updates, it is solved when making the configuration correctly.

Overall: Maybe some users do not know, but it has a cutting edge feature that allows you to take a picture of anyone who uses your phone, without alerting you, allowing you to block phone calls.

When other solutions are too little or too much, Norton is a perfect fit!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love MOST about Norton is that the company has been around for a very, very long time and continues to be one of the industry leaders. When my corporate solutions are too expensive or not called for, I always reach straight for my Norton Security licenses. Ever since their program reworking back in 2009, the software detects everything thrown at it, and does so without slowing my systems down.

Cons: My biggest con is the lack of a configuration file that can be exported/imported between versions and computers, which doesn't exist in Norton. Beyond that, the licensing model for renewals leaves something to be desired, but that isn't unique to Norton.

Overall: Norton Security lets me focus on normal PC operations while it handles all my Internet Security protection needs.

Capterra-loader

I've used Norton over the past 6 years and I've never had to worry about viruses.

Jul 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how every time I download a program, Norton scans it and let's me know instantly if it's been approved or if it's a potentially malicious bit of coding.

I also love how I get regular updates on malware, viruses, etc. There's a database that shares information so that if anything is coming my way that has already infected other computers, it'll immediately warn me and take the harm out of my path.

I also love the fact that I can connect more than one device in a single account! That is awesome!

Cons: What I don't like is the 10% increase each year, but this is standard business procedure, so I can live with it.

Overall: I get to sleep well at night, knowing that my pc is protected against the most current viruses and malware on the market.

Capterra-loader

The protection of my computer in the hands of software experts

Feb 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about security software is that it has a solid programming, it has high security standards in terms of online computer protection, software update and content download, it has a threat warning system and even software that I want to install considers threats, is a very complete system and covers all the components of the computer

Cons: The least I like is precisely that it does not distinguish between the threats that come from the network and those programs that I want to install and the software stops these downloads and installations, this type of systems makes it necessary to turn off the internet alert, leaving the device unprotected for a few minutes, being vulnerable

Overall: The main benefit I get is that my computer retains the configuration that it brought from the beginning, that is, from when I bought it, which makes the security system a robust and solid element when protecting the software that works on my computer.

A good security software with many tools

Apr 15, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Identity safe feature is best i have seen. Firewall protection is also good.

Cons: Need to install norton power eraser because of low detection rate of norton security.
Firefox compatibilty issues with norton identity safe.

Overall: I am using norton security premium version(previously called norton 360) since around 2006 and i came to the conclusion- It is a good protection software with good firewall, identity safe and good backup solution but with following shortcomings:-
1) The detection rate is average as it catches very few threats even after being one of the top scorers in various lab tests.
2) If one wants norton to detect hard to find threats, he/she has to download an extra tool called norton Power Eraser which defeats the purpose of Norton security premium.
3) The identity safe has compatibility issues with Firefox especially when a new update of firefox is released.

Capterra-loader

Adds that Double Layer of Safety Online

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how it keeps me safe and won't let pop-ups or spam load. It won't let me enter unsafe sites. When I am getting into unsafe internet territory, it will stop me. It won't allow downlaods without my all-clear. I feel very safe browsing the web, sending and receiving emails, and downloading files with this software. For many years I have used Norton and I swear by it!

Cons: I have had some issues with getting pop-ups that I actually needed and I must go through a process to allow certain "unsecure" websites that I need to access. However, this minor inconvenienve now and then is worth the security I know I'm getting.

Overall: Keeps you safe with a minimum of inconvenience. Does not let anything bad or malicious through!

Excellent program one of the things you like the most ; Free update and easy access

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Low resource consumption (compared to other similar antivirus)
-Good performance in conjunction with Norton System Works tools (such as WinDoctor, DiskDoctor, SpeedDisk, GoBack, Ghost, etc.)
-Good automatic recognition of applications that you should not block or analyze.
- Friendly and easy to use interface.

Cons: Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
-Regular blocking of incoming scripts (in front of other antivirus)
-Little or almost no compatibility with the Windows XP Firewall, but they are involved.

Overall: Its easy access and use, plus great protection for all my computer equipment.

Capterra-loader

Protect my device from threats

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very reliable and serious company. It is awesome the capability of Symantec to keep improving their software year over year. Tha main problem used to be the memory usage but they solved this flawless with a very smooth, soft and beatiful software. The user interface is great and can be easily used by everyone with just a few minutes to understand what each tool can do.

Cons: The only cons about this software is about the value, It is expensive but if you need a great, reliable, ease to use and constantly updated software to protect your device could not be so expensive compared to the value of it.

Overall: Easily protect your devices from online threats. Spywares, Virus, adware, hackers and etc.

I use it for home use, especially to keep my father from becoming a "virus collector"

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use automatic updates and doesn't require my intervention.
Most defaults are aimed at the non-IT-skilled user, which make it ideal to prevent user mistakes.
Offers web integrations (Chrome extensions, password management Etc.) to simplify and protect user experience online,
Licensing model is straightforward and simple

Cons: I hate the fact that they renew subscription by default. I realize this is better for some users, but ask this during the install (I hate finding these charges after the fact).

Overall: Peace of mind when my father/kids are using the computer, as I'm not worried about viruses.

They also get a green light near google results that are safe to click, which is great

Capterra-loader

the best protection for my computer in the defense of viruses in the network

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What I like most about the software is the defense against computer viruses, the scanning of the most sensitive parts of the computer, hard disk and ram memory, and the control of access to the computer in terms of the ports of entry and exit of computers. In addition, the software announces the viruses and scans required by the computer according to the browsing time and pages that are most used.

Cons: what I like the least is the continuous blocking of the internet connection by the software, it does so because it changes the ports of entry and exit of the internet, however, knowing the software can correct these changes but it is not what more suitable for software, since the software updates are for the virus base, not to make changes in the configuration of ports on a specific machine

Norton protects exactly the way that it should!

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a few things that I like about Norton. One, they always have the product on sale, so it's not expensive to protect your computer. It's very quick when it comes to alerting you of possible malware or viruses. If you don't fix the problem, every time you turn on your computer you will be alerted. This makes you feel safer when sharing personal information on your computer. Being that so many people become victims of identity theft because of hackers, this is definitely a product that protects.

Cons: I've been using Norton for years now, ever since I was a teenager and I really have nothing bad to say about it!

Capterra-loader

Norton Security is a reliable antivirus of very good quality and long history

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Norton Security is an antivirus that has a long history since it was born, which makes it one of the most reliable sotfwares that has evolved with the demands of users, identifies malwares, more advanced and current spywares, offers 24-hour protection. hours of the day and you can schedule the cleaning of your equipment.

Cons: Some people think that due to the long time that this software has in existence, it no longer meets the current needs of users, which is a complete error !!! Norton Security is still one of the best antivirus guys!

Overall: Norton Security evolves together with the needs of users, for that reason it always has the solution for our problems.

Capterra-loader

Norton is a CPU-heavy antivirus program with poor support

Jun 13, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Norton does catch most viruses, and we see very few infections on Norton-equipped PCs. It has the ability to scan on demand, or run full scans in the background. You can schedule scans as well.

Cons: The alert system with Norton is easy to ignore, so potential threats can be lost. It also slows down the computer considerably - while working on other programs, there would be a very noticable slowdown which scans were began, which is not true of some other antivirus softwares. Finally, the autorenewal can't be ignored. They will autorenew, and if you want to cancel after the charge it is very difficult, if not impossible, to get refunded.

Excellent!

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how Norton is very good at notifying you of an incoming virus or bug right away. It is also very good at notifying the user if their current period of protection is about to expire which can be helpful for the user to purchase another round of computer virus protection before they run out of time.

Cons: I think Norton, like the other anti-viral software out there can be specific on the type of viruses they protect against and sometimes certain viruses and bugs can sneak through the firewall. Its not always 100% protection like you think. But it does take care of most viruses and bugs for the majority of people.

It is an excellent antivirus for electronic devices.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like most about this antivirus is the quality and strength of the protection. Really revises in depth the electronic devices, especially the PC. The existing free option is acceptable compared to other antivirus options. In addition, the constant updates allow to have a PC safe and free of the worst viruses.

Cons: What I like the least is that it slows down too much electronic devices where it is installed. The PC takes too long initiating operations and then, it also affects web browsing.

Overall: Among the benefits obtained is the excellent protection of the machines, even if they are slow. The free version is very good.

A "must have"

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has isolated and deleted many viruses over the years, and I believe my computer has stayed safe due to this software.

Cons: I do not like that when you renew a subscription, it deletes the remaining days on your old one. This means I have to wait till the very last day to renew, and potentially put my computer at risk if I forget.

Overall: I have been using the Norton security software for years. Not only does it protect my computer from malware and spyware, but it also regularly cleans up my registry and keeps my computer working at optimal speed. I can also check the security of a website before entering any personal information with one click since I have installed the toolbar.

Norton Security - Resource-Intensive But Worth the Investment

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: While arguably far from the best Internet security solution out there, when used in conjunction with other antivirus/antimalware products, Norton Security provides an important role in maintaining cybersecurity. I like very much that it is difficult to tamper with the interface and also that on-boot and realtime scanning is offered.

Cons: It is extremely resource-intensive and can slow down your machine. In addition, on rare occasions, the program is too aggressive, picking up false positives or blocking access by legitimate sites via its firewall.

Overall: Cybersecurity, a degree of peace of mind.

Best Antivirus on the market - Great Product!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You just can't beat the Norton's antivirus line of products. There is a reason they have been rated one of the best protection products for many years. In all the years I have been using this product, I have never had Any problems. It is easy to download and easy to renew. It's great to have the piece of mind that my computer and data are protected. You will not be disappointed .

Cons: I do not like the auto renew function, but it is easy to turn off. You can get it cheaper on other websites, than on the Norton website, so shop around before you buy. No other complaints.

Capterra-loader

Top Notch Security

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've never had a problem with Norton. The updates come frequently and I've always felt secure about the content on my computer. Sure, it's a bit more pricey than other options (or even the free ones), but as cliche as this saying is, you really do get what you pay for. I use Security Deluxe and it offers a robust array of options and protections and (my favorite bit) it doesn't slow my system down. I absolutely recommend Norton.

Cons: I honestly can't think of a thing I call out as a negative. The price point is beyond fair for the level of security it offers.

Best program to use on your computer for Antivirus.

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the way Norton does update on the pc to keep it from not getting viruses. ALso I love that helps me stop from accessing dangerous websites. Also is really easy to install and love that helps me keeps my computer safe from any hack or viruses.

Cons: The only thing I dont like is sometines Norton blocks certain websites that for the program seems unsafe. In this type of cases I will need to disable it for a minute to open or download what i need.

Overall: It helps me protect my computer from any viruses or hacks that could possible take affect. Love that it protects it 24/7. SO at al time its protected.

Great protection, but may cause some glitches.

Nov 10, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Overall the Norton Software is a gold standard in protection, we have trusted the product on several laptops over the years. It has great features you can "tweak" to your needs. Nortons various products has a solution for most needs.

Cons: When installing the product, if you have another version on the machine, there usually is some issues with installation. The program can also clash or cause issues when you are installing other programs or cause freeze ups. And I do not like the "auto renew" feature, although they do send plenty of warnings before the subscription renews.

Capterra-loader

There's a reason why these people have been in the market for so long, and they will remain for long

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like the most is FEELING SAFE!! I have used Norton products for decades, and they always have responded to threads. I also really appreciate the secure and private VPN. The extensions offered are also great, for example the Google Chrome search bar scanner which lets me know when accessing dangerous sites.

Cons: I had some issues openning, updating or downlading some apps, because Norton sees them as dangerous...I know its actually a good thing (trying to keep my machine clean from unknown suspicious programs), but after many times it became annoying.

Very good software to keep away viruses and malwares

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Its a very good software in terms of functionality like full system scan, browsing scan etc. I particularly love its frequent virus database update to keep it up to date. If you are doing any financial transactions or any privacy related work, anti virus is must and norton does that job well. Its a complete suite for virus protection.

Cons: every thing comes at its cost. Its frequent updates make the system slow most of the time. It becomes very difficult to work sometime.

Overall: You can trust Norton for your organization or personal system. Its a very efficient antivirus software.

I Hate Symantec

Aug 15, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that Symantec has made some poor business decisions and it is starting to come back and haunt them. I also like that they have such a large base of public forums due to all of the problems that their users have.

Cons: Symantec's customer support is the absolute worst I've ever experienced, hands down. They make stuff up thinking that users don't know better. They can't keep scheduled calls. They are extremely rude.

Overall: I would never recommend using ANY Symantec product to anyone. Their software is difficult to implement. Their licensing is extremely difficult to navigate. STAY AWAY!!