---
title: "Norton AntiVirus Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Norton AntiVirus the right Network Security solution for you? Explore 4461 verified user reviews from people in industries like yours to make a confident choice."
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---

Norton AntiVirus

4.4 (4461)

[View alternatives](https://www.capterra.com/p/648/Norton-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated January 18th, 2026

# Reviews of Norton AntiVirus

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

ZK

Zenith K

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years.

“The reason for this preference lies in Norton’s exceptional protection capabilities, which not only safeguard my devices but also offer a comprehensive shield against a wide array of cyber threats, from malware to phishing attempts.“

November 22, 2024

BG

Ben G

WebmasterComputer Software, Self-employedUsed the software for: 6-12 months.

“My overall experience with Norton Anti-virus is that, whilst it was fine for detecting most viruses, it has not made up for it with the huge amount of resource it requires and the lack of features compared to other options out there.“

August 6, 2024

TB

Tatiane B

AnalistaAccounting, Self-employedUsed the software for: 6-12 months.

“It has a powerful anti-malware engine, a wide range of internet security tools, an intuitive online dashboard and good support service, all at a better price than most competitors.“

February 10, 2025

Bryan J

Computer FixerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The least likely thing I didnt like about the antivirus is the fact that it took up too much memory and was slow at times.“

January 9, 2026

ZK

Zenith K

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years.

“This impressive combination of user accessibility, effective performance, and reliable security makes Norton a standout choice for those seeking to protect their network systems.“

November 22, 2024

PL

Paul L

LocksmithSecurity and Investigations, Self-employedUsed the software for: More than 2 years.

“chats with support and 2 phone calls and they still refuse to instruct me on how to uninstall norton.“

June 8, 2025

ZK

Zenith K

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years.

“The installation process is not only straightforward but also user-friendly, designed to accommodate individuals with varying levels of technical expertise, ensuring that even the least tech-savvy users can navigate it with ease.“

November 22, 2024

BK

Ben K

COOFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Cancellation procedures are a scam.“

December 20, 2025

## Showing most helpful reviews

Showing 1-25 of 4461 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bryan J.  
Computer Fixer  
Accounting  
Used the software for: Less than 6 months

### "Norton Antivirus"

January 9, 2026

5.0

I had a great experience with the virus software and I plan on to keep using it throughout my computer works and such.

Pros

The antivirus worked really well and was able to detect infections I had on my laptop and it was able to remove them!

Cons

The least likely thing I didnt like about the antivirus is the fact that it took up too much memory and was slow at times.

Review Source

RM

Robert M.  
Sr Full Stack Developer  
Computer Software  
Used the software for: 2+ years

### "Great protection and value"

July 7, 2025

4.0

Pros

This program offers Full protection against internet threats. I trusted this product for the past 10 years.

Cons

Occasionally and depending on the computer setup, it could make some programs run a little slow, but it is not too noticeable.

Alternatives considered

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Reason for choosing Norton AntiVirus

We selected Norton because of its many features and affordable cost

Review Source

VR

Verified Reviewer  
COO  
Financial Services  
Used the software for: 2+ years

### "Norton is dishonest"

December 20, 2025

1.0

I had Norton for years. Got tired of constant pop-up upsells. i cancelled and uninstalled on all devices. I got charged the renewal anyway. I cought it 6 months later. I asked to cancel/refund. They refused pro-rated refund of any kind. I had to use the chat twice and call twice before I got the final verdict. I will be paying for it 6 more months. Their policy is you can only cancel in the first 60-90 days to get refunded. After that, no more refunds are possible. What do you call it when someone takes money for a service they dont provide ?

Pros

it has adequate end point protection. It has several add-ons that you can use. Its well known and trusted.

Cons

Uses a lot of bandwidth. Constant upsells with additional software offerings. Customer service hard to reach. Cancellation procedures are a scam.

Alternatives considered

[Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)

Reason for choosing Norton AntiVirus

More familiar with Norton. Stuck with what I knew

Review Source

WG

Woodly G.  
admin assistant  
Individual & Family Services  
Used the software for: 2+ years

### "Norton works well for me."

March 14, 2025

5.0

Pros

I've been a user of the Norton Antivirus system for over 10 years. It's kept every computer, laptop, tablet and phone safe from hackers. Very easy to navigate for virus scanning and removal.

Cons

The price is a little bit on the high side but there's always a sale on the program. Despite the high price; it's worth the buy as you can cover more than 5 devices depending on the chosen plan.

Switched from

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

The program is slow and allowed a worm to bypass the security wall which caused my pc to have an error message that tried to get me pay over $350 dollars with a gift card that needs to be purchased from CVS pharmacy. I asn't fooled by the pop up and I had to wipe my pc clean because the error message was locked in.

Review Source

TP

Tammy P.  
Human Resource Manager  
Hospitality  
Used the software for: 6-12 months

### "Norton Anti Virus"

April 22, 2025

5.0

My overall experience has been great. They keep me updated about my passwords or if there is any threats going on

Pros

Its easy to use. Keeps files and web searches safe. I really like the VPN password security feature it a really good feature

Cons

They always want you to upgrade to more software products. It can be costly all the programs they want you to get

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Norton was a better deal. I like the program better

Review Source

PL

Paul L.  
Locksmith  
Security and Investigations  
Used the software for: 2+ years

### "Buyer Beware"

June 8, 2025

1.0

3 chats with support and 2 phone calls and they still refuse to instruct me on how to uninstall norton. My norton was set up with a password protection so that it couldn't let someone access it and mess up firewall settings...etc... After FINALLY getting it through their head that I am NOT trying to change my password for online access, they advised me to use the "Removal Tool" after I wouldn't let them connect remotely to my computer due to client protected files in which I could be sued if something happened. So after 5 attempts of trying to use the tool in normal mode and safe mode, it still insisted on a password that was created to allow access to the software settings, thus failing to allow uninstalling. I requested to PLEASE just tell me what you were going to do remotely and I will follow along. NOPE, not happening!!!! Here is the thing!!! If Norton sees that your subscription needs renewing, they won't help you until you renew it. That's how they hold you ransom to staying with them. You can't uninstall it if you forget the password because they want you to reinstall it so as to allow you to get back on Norton and reset the password, which is where you have to renew your subscription. Very very ignorant and a scamming way to make you buy norton. Thank you for nothing NORTON.....BUYER BEWARE!!!!!

Pros

Unsubscribing from Norton and never using them again and the comfort of knowing they will never get my business again

Cons

Terrible Support after 5 attempts of trying to uninstall norton and them not offering to help because I wouldn't renew my subscription

Alternatives considered

[Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)

Reason for choosing Norton AntiVirus

Thought they were good until it came time I needed support and found out that they hold you ransom to their software if they see you haven't renewed your subscription

Review Source

LH

LAWRENCE H.  
DIRECTOR  
Retail  
Used the software for: 2+ years

### "BEST ANTI VIRUS"

February 19, 2025

5.0

Excellent safeguard. Gives you confidence. Still the best known anti virus software on the market.

Pros

Easy to install. This system does not slow your searches down.

Cons

Expensive if you auto renew. Possible to buy annually at a better price

Alternatives considered

[McAfee E-Business Server](https://www.capterra.com/p/633/McAfee-E-Business-Server/)

Reason for choosing Norton AntiVirus

We feel Norton is more secure & does not slow down computer searches

Review Source

DL

Dawn L.  
Office manager  
Consumer Services  
Used the software for: 2+ years

### "Long time user virus free"

March 3, 2025

5.0

I've used Norton for a long time and never had an issue with viruses.

Pros

Simple to set up and use. Updates as needed

Cons

Reminders are annoying and cleaning up/deep checks take forever.

Alternatives considered

[Trend Micro Antivirus +](https://www.capterra.com/p/266608/Trend-Micro-Antivirus-/)

Reason for choosing Norton AntiVirus

I was more familiar with it than my other options

Switched from

[Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)

Pricing was better for Norton and i had used it in the past

Review Source

ZK

Zenith K.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Norton AntiVirus is Amazing!"

November 22, 2024

5.0

I trust Norton as my leading antivirus solution for superior protection and peace of mind., both in my home and at work. Throughout my experience with different computers, I've consistently explored the antivirus programs that come pre-installed. However, time and again, I find myself turning to Norton as my ultimate choice. The reason for this preference lies in Norton’s exceptional protection capabilities, which not only safeguard my devices but also offer a comprehensive shield against a wide array of cyber threats, from malware to phishing attempts. Moreover, I appreciate Norton’s user-friendly interface, which makes navigating the software and accessing its various features incredibly straightforward, even for those who may not be tech-savvy. I've become accustomed to its reliable performance during scans and real-time monitoring, which gives me peace of mind knowing that my data and personal information are well-protected. The combination of these factors has solidified Norton as my go-to antivirus solution, ensuring that my devices remain secure and functioning optimally in today’s digital landscape.

Pros

Norton delivers robust coverage for network security, offering extensive protection against a wide array of security threats, including malware, ransomware, and phishing attacks. The installation process is not only straightforward but also user-friendly, designed to accommodate individuals with varying levels of technical expertise, ensuring that even the least tech-savvy users can navigate it with ease. Moreover, I have found the software to be exceptionally reliable; it consistently performs at a high level, providing me peace of mind regarding my safety both online and offline. This impressive combination of user accessibility, effective performance, and reliable security makes Norton a standout choice for those seeking to protect their network systems.

Cons

I have never encountered any problems while using Norton antivirus software. Its performance has consistently met my expectations, providing reliable protection against various online & offline threats. Because of my positive experience, I find it difficult to identify any drawbacks or cons related to its use.

Switched from

[ESET Home Office Security Pack](https://www.capterra.com/p/253681/ESET-Home-Office-Security-Pack/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Norton provides better features and is more reliable.

Review Source

JG

Josh G.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great antivirus software with annoying pop-ups."

January 3, 2025

5.0

Overall quite happy with it for my team, not as resource-intensive as it used to be, however the pop-ups are an annoyance.

Pros

Great at protecting my computer from malware and viruses.

Cons

Pop-ups happen too often, too many advertisements for other services considering it's a paid program.

Switched from

[AVG Online](https://www.capterra.com/p/195214/ISO-Privacy-Advies-B-V/)

I heard paid antivirus software was more effective than free software.

Review Source

VT

Virginia T.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "My Friend, Norton, has my back."

September 8, 2019

5.0

!. no adware, spyware or popups 2. automatically scans for problems, leaving me ree to focus on my work 3. identity theft protecion

Pros

When I first used Norton and the free trial ran out I was tempted and succumbed to using the free antivirus programs available. After using them for a while, I realized that there is no substitute for experience. I appreciate the know-how that Symantec has with almost forty years of providing antivirus programs. Most important to me is that it is like having an expert assistant to scan and review my computer for threats to my system. I am a writer and do a lot of research for my characters and their environment, so I am all over the web getting resource material for my writing. This makes me quite vulnerable to identity theft and various intrusions into my cyber-privacy. Norton is always there to back me up and prevent loss to my material and my finances. I like that. Since I have been using Norton I don’t have to worry about pop-ups or nasty windows that threaten to freeze my computer if I don’t call them for technical support. Parental controls are included, although I do not have any children using my computer; my friends do and they find this feature helpful. The PC cloud back up is important to me as a writer since I do not ever want to lose my work and have to try to recreate it. I feel very comfortable using Norton Anti-virus because it allows me to have confidence that my online privacy is secure and I don’t have to be constantly wary of cyber intrusions.

Cons

It is difficult to fid fault with this software. I am a user, not a software expert. I amvery happy to use it an itt wuits my cyber lifestyle very well.

Switched from

[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)

I had Norton product that came with my cmputer and like usin it better than the Avast prgram, because i got intrusion webpages that threatened to freeze my omputer if I did not call for technical support.

Review Source

RL

Ronald L.  
Engineering Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Quality Product"

July 8, 2024

5.0

Overall I was highly pleased with Norton AntiVirus Products I have used over the years. They have been easy to install and upgrade or update yearly. They always worked seamlessly and updated constantly to catch any possible virus. I have never had an issue and it did catch a couple of viruses and stopped them from infecting my computer.

Pros

It did not slow my computer down when it was running. It ran in the background, so I never could tell when it was running, ie: it didn't interrupt me or interfere with anything I was doing. I never had a virus come thru when I was using it. It updated automatically without my help or me knowing. It worked seamlessly.

Cons

If I had a concern, it was for most of the above reasons above. It worked so quietly I didn't know it was working. Occasionally I would get nervous that it stopped working, and I would open it up just to check and make sure.

Switched from

[AVG Online](https://www.capterra.com/p/195214/ISO-Privacy-Advies-B-V/)

I was not pleased with the other products features and how it affected the speed of my computer.

Review Source

JP

Julie P.  
IT Lead  
Civil Engineering  
Used the software for: 2+ years

### "A Shield You Can Trust"

October 11, 2023

5.0

We went with Norton because of their reputation in the Cybersecurity space. We are glad to have made the decision since there have been no major disappointments so far. We use it to stay ahead of threats and the experience has been worthwhile.

Pros

The dashboard is intuitive, and it provides clear status updates on your system's security. This makes it easy to schedule scans, set up automatic updates, and customize security settings to suit your needsAlso, as an IT lead,, I appreciate that Norton's minimal resource consumption ensures our systems run smoothly without significant slowdowns, even during scans.

Cons

There have been instances where the software flagged legitimate software or websites as potential threats, causing some disruption and confusion

Switched from

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

We preferred Norton because of their reputation in the space.

Review Source

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Strong and reliable antivirus."

March 9, 2025

5.0

We normally prefer to use this antivirus for servers, it has worked better than other antivirus.

Pros

In addition to having strong antivirus protection, the support it offers is top-notch.

Cons

It is resource demanding, may slow down your computer in some cases.

Review Source

Tesla W.  
None  
Writing and Editing  
Used the software for: 2+ years

### "Norton antivirus review "

December 15, 2024

5.0

I have had a postive experience with the software.

Pros

I like that the software helps keep viruses off of my devices.

Cons

I think that the cost is pretty high overall.

Review Source

JA

Julian A.  
IT Specialist  
Medical Practice  
Used the software for: I used a free trial

### "Another great AV"

April 9, 2025

4.0

Pros

Norton is a very good addition of an AntiVirus for your device because it does its job very well. I would definitely recommend.

Cons

It is a bit costly if you need to deploy to a lot of devices.

Review Source

PW

Patricia W.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Norton the best ! It always has saved me!! "

May 31, 2024

5.0

My overall experience allows me an easy install , reasonable price , great value. Easy to link to my necessary software. I have never had any problem. A+++ for me.

Pros

I believe Norton Antivirus is the best because it gives me real time information. It's value compared to cost of the software is outstanding. I believe if I did not have the threat alerts I would have had viruses on my computer. In the end it is an exceptional service, software and value!!

Cons

I can't really say I don't like anything to be honest! I would not switch. It protects my business and my clients and vendors too much.

Review Source

VR

Verified Reviewer  
Online Tutor  
Education Management  
Used the software for: 1-2 years

### "Norton is a complete antivirus service for consumers, with yearly or monthly plans."

December 5, 2021

5.0

Overall, My experience with Norton has been good, I often scan for threats often, I feel confident the firewall and the online threat protection is helping me block unwanted connections from the internet. I feel like I can get what I pay for.

Pros

What I like most about this software is that it provides good threat scanning and consistent passive protection. If I were to access a strange website, for example, and I were to encounter a malicious attack, Norton would block me and give me notification of what happened. You can also choose between many prices, whether you want basic protection, which is only $5.99, or better protection, which would add 2 to 5 dollars monthly. The subscription model makes it very convenient to pay for such a service. Most of Norton's competitors have you pay yearly, which can make the average consumer feel like they have to spend what is likely a week's worth of groceries of value at once. With the monthly subscription pricing, it would feel more like just paying a meal's worth of value for a month. That can make a big difference.

Cons

What I like least about this software is that, naturally, if you want more features you must pay more. I mostly have the basic Norton AntiVirus Plus subscription. Norton's basic service does not feature a VPN, which some of its competitors have, for example.

Review Source

RS

Rachel S.  
Customer Service Representative  
Telecommunications  
Used the software for: 2+ years

### "Wonderful Software!"

May 18, 2022

5.0

We have been using this service for nearly 4 years now and with each update the software just improves more and more. It saved our entire system and network on countless occasions and we will never be able to shout enough praise towards Norton.

Pros

Ease of use, responsiveness, excellent customer service if you experience any issues with the software whatsoever.

Cons

In all honesty the only thing that I have to say about this product that's negative at all is that I wish my company would have made the switch sooner!

Review Source

HS

Hicham S.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Norton AntiVirus: The Good, the Bad, and the Ugly"

July 8, 2022

5.0

Norton AntiVirus is one of the most popular antivirus programs on the market. But it's not without its flaws. For starters, it's a resource hog. It can slow down your computer, especially if you have a lot of programs running in the background. And it doesn't always play well with other programs. Additionally, Norton's customer service is notoriously bad. So if you run into any problems, good luck getting help from them. In conclusion, while Norton AntiVirus has some great features, it also has some significant cons that make it less desirable than some alternatives. There are other options available that do just as good a job at detecting viruses, but don't bog down your system or have such bad customer service. Check out these pros and cons for Avast.

Pros

Norton AntiVirus is one of the oldest, most popular security software suites on the market. It’s definitely earned its reputation over the years, but it’s not perfect. In fact, it has several drawbacks that users need to be aware of before they install it on their computers. The good news? There are ways to work around those shortcomings and make Norton more effective than ever before. Norton AntiVirus is one of the most popular antivirus programs on the market. And for good reason: it's reliable, it's affordable, and it has a great reputation. It's also easy to use, which is important for people who are new to antivirus software. All you have to do is install it and let it run in the background while you surf the web. The downside? Sometimes updates happen automatically without your permission (and those can sometimes be quite large). So if you're looking for a more hands-off approach, this might not be the best option. The bad part comes with two downsides. First, they want you to pay upfront instead of annually or monthly as some other companies offer. Second, they don't always update as often as we'd like them to, so beware! And then there's the ugly side of things...their customer service leaves much to be desired. If you need help or advice on how to fix an issue with your computer, then chances are you'll get someone with very little knowledge about computers - and that won't really help at all!

Cons

Let's start with the bad. Norton antivirus is a resource hog. It can slow down your computer, even if you have a fast processor and plenty of RAM. And if you have an older computer, it can grind it to a halt. It also has a tendency to flag legitimate programs as malware. This false positive issue has gotten better over the years, but it's still something to be aware of. Additionally, Norton's tech support is notoriously unhelpful. If you have an issue with the software, good luck getting anyone on the phone who can actually help you solve it. Calling them will likely just result in being transferred around before someone eventually hangs up on you. Now onto the good... Norton has one of the most intelligent scanning engines on the market. It can scan for security risks such as viruses, spyware, and other malicious code that traditional antivirus software would overlook or not know how to detect. And its anti-phishing features are excellent - often catching dangerous websites that look like they're from major banks or retailers when they're really just trying to steal your information. In addition, Norton 360 includes backup features that make it simple to protect your data from loss by backing up important files automatically. While there are some drawbacks to using this program (false positives among them), overall we recommend giving it a try!

Review Source

AS

Aby S.  
Student  
Education Management  
Used the software for: 6-12 months

### "Threat neutral anywhere access utility for every e-citizens"

September 13, 2022

2.0

It is okay. I would like a feature to lock internet with keystrokes. If I feel there is a unusual response anytime there must be a single click for restoring everything within seconds.

Pros

I would like to add sensitive access in open public internet cafe where authentication can access any personal files or secure data online with sufficient security through google lens or otherwise portable mobile device. Once authenticated with my gps information and fingerprint scan on my mobile, the norton secure url can verify the QR code so that I dont have to install any security software anywhere and there is a good scenario where universal portability can review security and take action if my laptop is stolen or when I travelling from home. Usually I use some portable software for this purpose. I would like to inform that there is a vulnerability not scanned if I bootup my system with any malware installed pendrive. Usually the option I love to add may be an antivirus software that doesnt need to update virus signature everyday or anytime since all the applications are scanned after it is installed. No recurrent changes if spotted only request the same otherwise. Overall the intrusion and patches can be helpful.

Cons

Windows updates can be paused if there is any defect happening when users found there is some issues. Usually it takes more ram and the sensitive applications shall be excluded for further analysis that make it virus free. Some additional patches can solve it. It is a newer way of adding security that we can eclipse its vulnerabilities with patches.

Reason for choosing Norton AntiVirus

Norton offered everything I loved once. It disliked cloud scanning as it compromises my privacy. Now Norton is very expensive for Indian customers. It is ok

Review Source

DK

Desoray K.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Want to experience frustration that drives you to madness? Use Norton!"

June 27, 2022

1.0

No benefits. It's terrible and I'm glad I removed it from my machine.

Pros

Honestly, this program has left such a bad taste in my mouth I can't even think of anything positive to say about it. It's simple. I guess that is a plus. It's not in and of itself a complicated program to use. It's frustrating because it doesn't work very well and it pops up with nonsense constantly. I'd rather have a virus than deal with Norton.

Cons

The constant bothersome pop-ups. Every few seconds it pops up with some kind of unimportant warning. And I'm not saying that it was constantly finding viruses. That would be the way the program is supposed to work. That would be useful. Instead, it is just an annoying time waste, popping up so it looks like it's doing something. You're supposed to think "oh look at all the stuff it's doing. What a great program!" No. Wrong. It is very irritating. And then sometimes you actually WILL get a real virus and Norton won't even catch it. Seriously, I wouldn't even call this program an antivirus.. it's just an annoying pop-up machine that does nothing.

Reason for choosing Norton AntiVirus

Because I was fooled by their marketing. They have a completely undeserved reputation for being the best. They are far from it.

Review Source

MO

Mary O.  
Owner  
Retail  
Used the software for: 2+ years

### "Norton Security is Like Working with an Old Friend...Very Reliable"

August 26, 2019

4.0

Overall, in the past, my experience was a good one with Norton Security. If changes had not been made to their customer service department, I would still be with them today.

Pros

Norton Security has served my company well over the years. With it's ease of use, I have become very use to it's reliability. In a recent case, maybe too reliable. Before I get into that, though, I would like to say that the ease of Norton is amazing. And, until recently, their customer service was surpassed by none. I had used Norton Security for my business since 1999 and been very happy with the product. Something, however, must have changed because the Norton that I had loved became a company that I no longer wanted to deal with and, unfortunately, changed security software.

Cons

It's not so much the software that I have been disappointed with , but rather customer service. When I originally started using Norton, customer service was phenomenal. On the few instances that our company had security problems, the folks from Norton were right there. Their IT staff was incredible and understanding. Our company is entirely online, so when something happens with security, we cannot work and that is a loss of money. The last problem that occurred, the customer service people were not as helpful as they had been in the past. It was this that made me re think Norton as a security system and whether or not I wanted to continue with them in the future. At present, I am using a different security software and like it. Will I give Norton Security another in the future? I could, but their customer service would have to change for me to come back.

Reason for choosing Norton AntiVirus

At the time, I felt that Norton Security was superior to the other products on the market. Their software was easy to use and offered my company the software that we needed. At present, I have switched to another company and am happy with their software.

Review Source

Cathy T.  
E-Commerce Consultant  
Internet  
Used the software for: 2+ years

### "One Of The Few Firsts To Arrive On The AntiVirus Scene"

August 9, 2023

4.0

Overall experience is good. The network and PCs have been well protected under Norton's watch.

Pros

Norton AntiVirus has been one of the firsts, that I can recall, known leaders in the concept of combatting against malware intrusions making it the default app that comes added with your operating system.

Cons

What I least like are the updates notifying of upcoming expirations for the application. It reminds you more than other apps do.

Review Source

dishant S.  
crowd sourcing  
Computer Software  
Used the software for: 1-2 years

### "Improved the security of our systems"

April 19, 2019

5.0

We have been using this software in our systems from the past two years. It is essential for any organization to keep its online assets secure and so we are also not an exception. Norton Security will take care of all your internet related activities and will try its best to keep your system secure from any hacking attempt. I will recommend it to others looking for their personal use or any professional purpose.

Pros

Norton is the best security solution. It can effectively protect all your devices. Protecting online security and personal or professional data is a very crucial thing today. Whenever you're connected to the Internet, Norton will monitor all your activities in real-time and blocks or notifies about any potentially harmful activity happened. The virus definition of the Norton is updated regularly, and new threats and viruses are always added in it. Thus, making sure that your system gets the maximum security every time. The best thing that I loved about the Norton Security is their 100% virus protection guarantee. Whenever your system gets infected with a virus, you can directly get in touch with Norton's excellent customer support. You will be provided with the services of one of their expert, and the expert will assist you remotely in restoring your system to the safe state. If they failed to do so, you'd get your money back.

Cons

Norton is an excellent virus protection system but, it is not as efficient is detecting the rootkits than its competitors like Malwarebytes. I have used many other antiviruses also but, Norton consumes much memory while performing a regular or a scheduled scan. Thus, making the system a lot slower while performing any other task alongside it.

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