# Page 5 | Norton AntiVirus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Norton AntiVirus the right Network Security solution for you? Explore 4461 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/648/Norton-Security/reviews

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Norton AntiVirus

4.4 (4461)

[View alternatives](https://www.capterra.com/p/648/Norton-Security/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Norton AntiVirus

## Showing most helpful reviews

Showing 101-125 of 4461 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Blake B.  
Ecommerce Product Manager  
Mining & Metals  
Used the software for: 2+ years

### "One piece of the puzzle"

September 13, 2019

5.0

We use it for a first line security software that defends against phishing attempts, virus attachments, trojans, malware, etc. It's solid security software for the small and mid-market business. We're a mid-sized manufacturing concern, so we have many sensitive files that need to be protected from outside snoopers.

Pros

Turnkey security software for your small or mid-sized organization. By the time you get larger, you'll want more comprehensive security software. It works well, has high levels of customization, and you can view the threats against which it's protecting on a daily basis.

Cons

Some users complain it's too restrictive and doesn't give them enough flexibility to complete their work, but we'd rather give software permissions on an ongoing basis than make it too lax up front. You'll certainly need more defenses when you get larger, especially when securing mobile devices and VPNs.

Alternatives considered

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

The founder's reputation dissuaded us from continuing with his software.

Review Source

Andrés J G.  
Director  
E-Learning  
Used the software for: 2+ years

### "First a selling & marketing company, then an Antivirus maker"

September 21, 2021

3.0

It's a good product and I do believe it does its job. However, the commercial side of the company pushed me away.

Pros

It works across multiple operating systems as and the experience is quite similar. It does detect virus and it does its job. Support tends to be too automatic, but when you eventually talk to a human, usually in India, they do help and answer all your questions.

Cons

Norton is a selling and marketing company, and this shows so much. This is not bad per se, however every year when I had to renew, prices were 100% or more than the previous years; one year the price increase was over 200%. So, every 12 months I had to cancel my subscription, start with a new order and one year later, repeat the process.

Alternatives considered

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Review Source

VR

Verified Reviewer  
Advising Coordinator  
Education Management  
Used the software for: 2+ years

### "A Complete Antivirus Suite"

August 23, 2019

5.0

Norton keeps my devices safe, allowing me to maintain productivity without having to worry about security issues. Auto-update keeps things protected even in a rapidly-changing world of computer threats.

Pros

Norton Security is extremely easy to use and has been my primary antivirus software on all of my personal computers and devices for over a decade. The program is effective in that it catches and secures threats quickly to avoid harm to my system. The scans are always thorough, and I appreciate that the software is easy to use, even for those who may sometimes struggle with advanced computer features. But the advanced features are present for any users who can take advantage of the program's capabilities.

Cons

My main issue is the length of time that the scan can take to complete. I understand that scanning hundreds of thousands of files can take time, but the program can be a bit heavy on system resources while it is carrying out the scan. Still, this is an issue with all antivirus software, so it is hardly a complaint.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Norton is more thorough, scans faster, and has more capabilities than any competitor.

Review Source

AM

Amit M.  
Director  
Education Management  
Used the software for: 2+ years

### "Best Protector for your Systems"

October 15, 2022

5.0

Overall I am very satisfied using Norton , I know my data and my files are protected from all the viruses, mailware using norton

Pros

Real-time security, multiple systems, daily updation of viruses , complete protection, pop-notification of mailware, viruses, all external devices are scanned before installing are some of the features which makes my life simple using norton antivirus

Cons

The biggest problem in Norton Antivirus is the Un-installation process, which sometimes makes your operating system vulnerable and sometimes deleted system files.

Review Source

Suzan P.  
Sr. Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Norton Security Review"

July 4, 2019

2.0

Overall, if I'm being honest, their customer service is terrible. Every time I've called on the issues I have had with unauthorized billing, their customer service reps don't seem to be trained properly and don't seem to know what their doing. Most of the time I get off the phone with the customer service reps, I'm more confused than before I called them for help. I also think that they need to make their pricing way more affordable. There are too many 'a la carte' up charges, and they make their subscription options confusing.

Pros

I like that Norton gives me the ease of knowing that my devices are secured. This is obviously my main reason for using it. It's also nice that it also ensures that all downloads are safe as well as any incoming documents are safe and free of viruses.

Cons

It's WAY too expensive. I don't like how they up-charge everything. You think you're purchasing one thing, they get your credit card number, and then I've had problems with them charging me for things that I did not authorize. It makes me extremely hesitant to click on anything when I'm in my account, and I've had to call them about their continually charging my credit card a few times. That makes me nervous because they should only be charging for what you pay for, and you should always have the sense that you aren't going to be unexpectedly charged for something you never wanted.

Review Source

JC

James C.  
Owner  
Construction  
Used the software for: 2+ years

### "A MUST HAVE! And a MUST USE DAILY PROGRAM to keep small businesses safe,secure, and up to date."

May 19, 2022

3.0

Pros

What I like most is the immediate threat notifications and multiple tools you can use to face all security threats and over take them before they overtake you period

Cons

When the program updates at their each year or few years, there is not many what we call cool user updates added to it.

Review Source

VR

Verified Reviewer  
Assistant Director  
Government Administration  
Used the software for: 1-2 years

### "Best Antivirus Software Protection "

October 4, 2022

5.0

The software is very effective in protecting my computer systems and keeping systems running without any issues

Pros

I have been using this product for years and my computer systems were never compromise

Cons

The subscription fees may be more that other virus protection software

Reason for choosing Norton AntiVirus

Company reputation and recommendations from authoritative sources

Switched from

[Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)

Issues with Mcafee

Review Source

KH

Karim H.  
Beauty Supply  
Apparel & Fashion  
Used the software for: 2+ years

### "Norton Antivirus review"

May 25, 2022

5.0

I allowed my business computer shared by my employees to not get viruses and see what they have been up to. I have benefited greatly from this by having an antivirus to double check my pc never gets infected again. I have had much malware on my computer in the past, and with Norton, it feels like i have a physical shield.

Pros

The cleanup tool caught my eye best. I love how this had a free version, so I could really experience the feel of the software and get used to it, unlike other programs. The quarantine was a very importsnt feature so I could search up if a file was safe or not while i lay the virus to the side.

Cons

There arent many downsides to the software, other than the fact that it can be janky at first, maybe they can give you a tutorial before you start.

Switched from

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

I felt it had too little features and was too annoying with the constant notifications.

Review Source

JH

John H.  
Director of Player Personnel  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Norton Anti Virus Review "

January 2, 2022

5.0

In general, Norton 360 is my most loved antivirus in 2022 — it has a strong enemy of malware motor, a wide scope of web security devices, a natural web-based dashboard, and great client care, for a preferred cost over most contenders.

Pros

Generally speaking, Norton 360 is my most loved antivirus in 2022 — it has a strong enemy of malware motor, a wide scope of web security instruments, a natural web-based dashboard, and great client care, for a preferred cost over most contenders.

Cons

Nothing stands apart as being excessively terrible with regards to Norton. At a push, I would say that there are maybe such a large number of notices which can get very irritating.

Review Source

SS

Scott S.  
Owner  
Design  
Used the software for: 2+ years

### "Homeland security for the everyday person."

January 12, 2022

4.0

The fact of peace of mind when it comes to security for my business networking is something of no comparison to any other notion.

Pros

The ease of installation and fluidity of the software is what I deem it's most appealing attribute by far. I base my recommendation to anyone on these factors. It shows the quality and attentive programming skills put into the development of such a prestigious product.

Cons

There are not any negative aspects I could say except I suppose price as with any product I suppose, otherwise I would be hard-pressed to offer up a negative aspect.

Alternatives considered

[Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/)

Reason for choosing Norton AntiVirus

Norton seemed to have the better options for the pricing.

Review Source

WP

William P.  
Psychologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Not Value for Money"

July 4, 2022

4.0

Product is OK, business dealings are terrible. As bad as a scammer. They are basically saying, if you want our product, give us your bank details and we will take what we want from your account. Duh!

Pros

I have no issues with the program itself. It works OK and seems to do the job.

Cons

The issue that I do have, is that the Norton organization behaves like scammers. Not good behavior for a company that is supposed to be protecting me against scammers, not scamming me. I have had Norton for several years now. The second year when it came up for renewal, I found that I could get the same Norton product brand new in a computer store for a lot less than what they wanted to charge me to renew. Needles to say, I bought the new product a loaded it myself. Next year, without my agreement or consent they just withdrew money from my bank account and didn't tell me they were doing it. Had to contact the bank to find out how much they withdrew. Much more than what I could have purchased it for myself. Now they are sending me messages that I need to tell them my bank details so they "automatically" renew this year by dipping into my account. My account details have changed since last year and they don't have the new details. They have not told me how much they intend to take, but I should just give them my bank details so they can withdraw what they want. This really feels like I am being scammed.

Review Source

Athena P.  
Director of Operations  
Wholesale  
Used the software for: 2+ years

### "The ONLY security suite I will EVER use"

January 9, 2020

5.0

I have been using Norton for more than a decade at home and at work and in the earlier years there were certainly some hiccups with crashes, high memory usage, and a host of other annoyances. In the past 3 years especially, the product has gained significant momentum as a leader in the industry. Including the VPN and cloud storage (although I don't use it) were smart moves along with mobile phone/tablet protection. The parental controls are icing on the cake and help keep my child safe online.

Pros

I love the capabilities of this software and that it is a virtual powerhouse with almost everything you need to keep your Windows PC running smoothly. Regular definition updates make sure that even the latest viruses can't make their way into your system along with the tune-up tools that are extremely useful.

Cons

There is currently nothing that I dislike (perhaps aside from the cost). There have been major strides over the years.

Review Source

FS

Ferryn S.  
Osteopathic Manual Practitioner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Norton AntiVirus used in everyday activities, keeps me at a peace of mind while on the computer."

August 20, 2022

5.0

Pros

For the most part the simplicity. It is easy to use and keeps my computer and myself protected.

Cons

Renewing the program every year. It would be nice if there was an option for a longer period of time, or more price points. Some parts of the program I don't even need.

Reason for choosing Norton AntiVirus

It was the one I knew when shopping around and what I have always have been told to keep.

Review Source

SN

Sardar N.  
Manager  
Education Management  
Used the software for: 6-12 months

### "Why Norton AntiVirus is helpful "

April 14, 2023

4.0

Pros

Norton antivirus is a sophisticated antivirus programme for your PC . It provides exceptional, top-notch defence against email threats, ransomware, malware, and identity theft. Your device will be kept secure with the help of powerful firewall and VPN features. The best features are the threat prevention and Norton updates. To enhance their software's capacity to defend against recently found threats, the Norton team provides updates nearly every day. Among the numerous other features are parental control and cloud storage. Due to the high expense of these advanced features, you must make your decision based on your demands. The protection is first-class, and the costs for the plans are fair. of the most trustworthy names and brands in computer security.

Cons

The primary drawback of Norton is that it consumes a lot of energy because its processes need a lot of RAM to function effectively.

Review Source

Opeyemi O.  
English Teacher  
Computer Software  
Used the software for: I used a free trial

### "Norton security review "

December 6, 2018

3.0

Pros

Detailed; norton antivirus does not only give you round the clock security, the software is super effective at getting its intended job done as it scans files system wide, identify threats, give additional and advanced details about the identified threats, block the threats and even go as far as deleting the folder the threat has been programmed to download to. This is something short of brilliance. Run time; i am not a computer geek, so, knowing the full details and how this work is farfetched, but i believe norton security runs in the background at all times to keep personal computers malware free and this is the reason why the software ranks as one of the best antivirus softwares out there on the market. Resource management; unlike its competitors and other malware protection softwares out there, norton security is easy on personal computers resources has it does not require much random access memory to run. Would have been a big blow to the personal computer's speed if it had been the other way round. Real time threat detection; norton security employs the logic of prevention is better than cure and that is the reason why it scans at interval to help eliminate local threats and those coming from websites you browse on the internet. Norton security app does a good job in preventing incoming threats from the internet.

Cons

It sometimes require supervision; there is no argument to hoe great this anti-virus software is but maybe it's not that great as sometimes you will have to help by pointing the software in the direction of malwares it had missed probably due to an oversight on the part of the developers. It is less convenient when you have to check everytime to see if truly your antivirus software blocked the threat it notified you about or not, this singular act put personal computers and files at a risk. Cost; this is one of the few downsides on my part, after the 30 days free trial for most personal computer owners, there's need to subscribe to a protection plan which isn't all that bad as the parent company is in business to make profits and not friends but there are free alternatives out there that can perform the same or supercede Norton's functionality.

Review Source

JD

Jessica D.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Norton antivirus review"

July 31, 2022

5.0

Pros

I like that it to text possible threats and protects against the real threats that you come across online these days

Cons

Any program can be improved upon. Even if a program seems to run perfectly there can always be improvement

Review Source

VR

Verified Reviewer  
Desktop Engineer Lead  
Financial Services  
Used the software for: 2+ years

### "Solid endpoint protection"

February 25, 2022

5.0

This product has been a good fit for our organization and allows us to increase or decrease security as needed depending on company operations.

Pros

The control Consol provides an administrator all of the tools to gauge any potential threats. There are programmed actions that can be set up ahead of time to automate responses to any potential threats.

Cons

Initial set up of the product and the necessary rules to properly protected environment were not immediately apparent from the documentation

Alternatives considered

[SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)

Reason for choosing Norton AntiVirus

Better value for the price and strong customer support.

Review Source

VR

Verified Reviewer  
Student  
Computer & Network Security  
Used the software for: 1-2 years

### "A Really good Virus Guard "

February 17, 2023

4.0

It was a pleasant experience

Pros

The software was on time processing whereas kept up date with all threats thereby helped me protect myself in threat situation and also quite easy to use and very well implemented in a user friendly manner

Cons

Notifications was too much at times wanted to totally stop it

Review Source

SP

Shaun P.  
Entrepreneur  
Fund-Raising  
Used the software for: 2+ years

### "Norton is overhyped, save your money and roll with smaller companies!"

December 25, 2019

2.0

It offers you the bare minimum to keep your PC from further infections of malware, adware, and/or viruses. However, in my experience, I have yet to see it make my PC more optimized and failed to quarantine items that should have been. Don't rely on this product if you have prior issues on your PC that need to be addressed and cleaned out of your system.

Pros

For the basic minimum Norton offers you the firewall and web browsing security on your devices from things such as malware, adware, and viruses. Norton does offer the ability to check your website's security before entering with a green marker for the passing site and a red marker for a dangerous site. Normally Norton automatically doesn't allow you to pass through red marked sites without you selecting the button at the bottom of the screen.

Cons

Despite the fact I spent money on Norton security, I noticed no difference in the optimization of my PC. I kept cleaning my device with the scanner and Norton had not found things that another provider in security software for free had found for me, that was slowing down my PC. I was disappointed at that point.

Alternatives considered

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Reason for choosing Norton AntiVirus

Once again was offered a better deal and needed to act under a limited time before I missed it.

Switched from

[AVG Internet Security Business Edition](https://www.capterra.com/p/199318/AVG-Internet-Security-Business-Edition/)

Was offered a good deal at the time.

Review Source

SB

Sher B.  
Admin  
Insurance  
Used the software for: 2+ years

### "Time tested yet constantly relevant antivirus software"

April 18, 2022

5.0

Norton AntiVirus has been responsive when I did need to change the product on an outgoing piece of equipment. The customer service was helpful and you did not need to be a nerd to get the job done.

Pros

The ease of use and the customer support and guarantee are two of the things I appreciate about this company and this product.

Cons

There are always things a person would like to see improved and with Norton AntiVirus it is the annoying popups and almost lockdown of my device at renewal time. the software is almost impossible to delete if desiring to change to a different product. I must say all of these antivirus are similar in that respect and they want to insure you do not go unprotected as they protect their bottom line.

Reason for choosing Norton AntiVirus

After doing research I choose the Norton due to its complex and total look at the cyber security threats and needs of our company.

Review Source

Dave V.  
CEO  
Internet  
Used the software for: 2+ years

### "Norton Security Is A Must Have For Businesses"

August 22, 2019

5.0

I would say that any growing company needs to look at security for their devices and data and use the best possible software and systems that they can afford. Norton Security is affordable for small companies like ours and can be scaled up as you grow. Everyone in the company loves the tool.

Pros

We have a number of devices for our business and they are operated across many time zones and locations by our employees. Having a system that will keep our devices and data safe from hackers is essential to our business. Not only does Norton Security keep our devices and data safe it also gives our clients confidence that we are serious about the security of their data. In these days of so many systems being hacked and confidential information being leaked to the public, this is important. The support team from Norton Security has always been there for us over the years and we have not had one instance where any issues were not solved within a very reasonable time. That helps us to look good in the eyes of our clients.

Cons

I have no negative comments about Norton Security, it does the job and does it well. They stay abreast and keep our company abreast on all the safeguards that are needed to avoid security breaches.

Review Source

Margaret Ramsden R.  
Senior Software Development Engineer  
Consumer Electronics  
Used the software for: 2+ years

### "Norton offers the most secured protection along with firewalls and endpoint security. "

December 23, 2018

5.0

As a Software engineer, while browsing through different sites and downloading stuff and plugins , we always have to be sure about the security from the malicious malwares which are greatest threats these days due to their large harmful impacts on data and the gadgets used.

Pros

Norton is an efficient tool when it comes to protection of the gadgets and the online security. It ensures the protection by 24/7 alerts. Whenever a malware or suspicious matter enters the system, it blocks them right away and asks the user for any possible actions to take. It also might remove the risky malwares as per the settings of the users. The firewall options from Norton enables the protection from any possible harm from the internet. It works more efficiently for Mac or iOS devices. It has versions for desktop as well as mobile usage.

Cons

Norton has few comebacks which includes that during the virus scans it slows down the systems and makes other activities quite slow or not being able to work. Also when it alerts and erase the malware by itself, the system still shows error or the virus leaves its impacts corrupting certain files and folders. So in such case, we always have to do it manually to ensure utmost security.

Review Source

Abid S.  
Manager Operations  
Banking  
Used the software for: 2+ years

### "Best Antivirus for Online Security"

March 14, 2022

5.0

I am using Norton Antivirus from last 15 years and always found it secure and trustworthy for online security. Norton Antivirus has all the necessary tools and features to protect your PC from all online threats.

Pros

Norton Antivirus is a well known antivirus software which provides it users fully secured platform to work freely without the risk of malaware and virus attacks. Norton Antivirus updates regularly to be able to detect all type of viruses and block each and every online threats. The user interface is very simple and easy to understand and they also offers free trial version to its users to able to fully understand the software before purchase. With the help of Norton Antivirus my data and information is fully protected from unauthorised access. It supports and protect multiple OS like android, Mac and iOS from online threats, secure passwords and monitor dark web.

Cons

Norton Antivirus has a complete set of features and tools the only con which i experience that there customer service support is little weak and needs attention other than that everything is fine.

Review Source

EL

Ernesto L.  
Owner / Lead Designer  
Arts and Crafts  
Used the software for: 1-2 years

### "Norton AntiVirus - Still well known for a reason!"

March 9, 2022

5.0

Overall, owning a subscription to Norton Antivirus has meant I have never had to worry about any online threats which could significantly impact my small business. Its' run in the background with little or no attention needed. Once its' been installed, you as the user can rest assured that your personal and financial information remain safe and secure at all times.

Pros

Norton AntiVirus has provided one of the most impressive security suites on the market for many years. Their current version maintains their status as industry leaders. My systems have been threat free and kept safe which is why I have continued my subscription service over around 3 years.

Cons

I run an artist website offering personal commissions and am essentially a starving artist. I have a small team and times are particularly tough. This is a subscription based antivirus package and the annual running costs while not the highest, are not free.

Alternatives considered

[CWIS Antivirus Scanner](https://www.capterra.com/p/168649/CWIS-Security-Antivirus-Scanner/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Reason for choosing Norton AntiVirus

My father swore by Norton Antivirus throughout the early years of home computing throughout the early internet days. Therefore the brand name recognition was my main driver for trusting Norton with the security of my business's vital information and systems.

Review Source

Gerardo M.  
Marketing and Communications Manager  
Market Research  
Used the software for: 2+ years

### "Security system that protects against malware and more"

October 18, 2022

4.0

It is a tool that can be used for personal or business purposes so that when entering certain places, this system acts as a barrier and protects against unidentified access without major configuration problems.

Pros

It is the system par excellence for professionals whose priority is to protect their digital work systems against possible malware or other systems that can damage the system. This software allows the system to be monitored while you work. It even has an application for mobiles and Macs. something that for staff who work remotely means a capacity to work without limitations

Cons

I have no problems because it is a well-known cybersecurity system and its monthly payment is not expensive, there are prices that can be adapted to the income of the organization

Review Source

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