--- title: "CyberCollect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CyberCollect Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/65079/CyberCollect/" page_type: "product" language: "en" --- # CyberCollect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CyberCollect ## What is CyberCollect? CyberCollect is a dynamic collections management application offering flexible, proven, reliable implementation at a modest cost. CyberCollect integrates contact management, promise history, financial history, custom letters & reports for the collection of delinquent accounts. Ideal for small start-ups as well as large commercial or financial firms. Virtually any firm wishing to manage & reduce their delinquencies can use CyberCollect to dramatically improve their collection effort. ## What is CyberCollect used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $350 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CyberCollect?[Manage this product listing](https://www.g2.com/products/cybercollect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CyberCollect 4.0 (1) VS. [### COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting Price $350 Per User, One Time Starting Price $5.99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 3.8 (6) Value For Money 0.0 (0) Value For Money 4.3 (6) Customer Service 5.0 (1) Customer Service 4.0 (6) ## CyberCollect alternatives Highest Rated [Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172113/Arbeit-Dialer/) [DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143672/DebtCol/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## FAQs about CyberCollect Overview ### What company size and specific industries is CyberCollect built for? CyberCollect is designed for start-ups and small companies using a single computer, as well as large commercial and financial firms. It is built for collection and recovery work across all types of organizations, making it suitable for businesses that need software for debt collection and asset recovery. Features and Usability ### What are the key features of CyberCollect? CyberCollect offers monitoring for collection activity, plus auto-dialer, automated notices, and callback scheduling for outreach. Core recordkeeping features include client management, contact management, transaction management, and commission management. It also supports credit reporting, payment plans, in-house collections, and collection agencies. Getting Started and Support ### What training and onboarding options does CyberCollect offer? CyberCollect provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and ongoing review. Getting Started and Support ### What customer support options does CyberCollect offer? CyberCollect offers 24/7 live rep and chat support. Users can reach help at any time through these channels. No reviewer feedback on support experience is available, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 273 Debt Collection reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating debt collection software: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) CyberCollect is designed around its own set of collection management capabilities for handling recovery workflows and account activity. Its feature set supports day-to-day debt collection operations by giving teams a central place to manage cases, track progress, and stay organized across collection tasks, helping businesses maintain oversight and keep work moving efficiently. Auto-Dialer System that automatically dials calls Automated Notices Send automated reminders and notices to clients on overdue payments Callback Scheduling Schedules callback times Client Management Manage contact details and communication with clients Collection Agencies For third-party collection agencies Commission Management Tracking, calculating, and paying commissions and earnings to employees CyberCollect 12 features ### All Features - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - In-House Collections: For first-party debt collectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system --- ## Pricing Free Trial Basic $350.00 Per User,One Time ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PR Pat R. Collection Manager ### "CyberCollect Collection System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2015 We have used the Cyber product for over 20 years and are very satisfied with the system. We use it to collect both active and charged off consumer loans, including real estate secured products, vehicle secured and unsecured loans. We also use it to collect on charged off DDA products. Cyber provides several canned reports that assit us in tracking collector performance and they also have a report writer that allows the client to develop there own reports. The report writer requires the user have a high skill level in Access. The system allows for queueing which can be driven by agency or queue, and can be as complex or simple as you desire. Cyber support has always been fantastic. They provide immediate assistance and work through any issues you may be experiencing. 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