# Totality Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Totality Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/65090/Totality --- # Totality Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Totality ## What is Totality? Totality is the only collection program specifically designed for small to mid-sized collection practices. Our focus is on ease of use and affordability. Just about every other collection program on the market is intended for much larger volumes, and they are much more complicated and much more expensive than Totality. If you expect to handle no more than about 10,000 accounts at any one time, you'll find Totality is much easier to use and much more affordable than any of the alternatives. ## What is Totality used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $599 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Totality?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.totalitysoftware.com&name=Totality) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Totality 2.3 (3) VS. [### Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting Price $599 Per User, One Time Starting Price $0.03 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 5.0 (1) Value For Money 3.0 (3) Value For Money 5.0 (1) Customer Service 3.7 (3) Customer Service 5.0 (1) ## Totality alternatives [COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting price $5.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159996/CollectMORE-2-0/) [DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143672/DebtCol/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## FAQs about Totality Overview ### What company size and specific industries is Totality built for? Totality is designed for debt collection agencies, law firms, car dealerships, and banks that need software for collections and related financial workflows. The target audience includes organizations in the finance, legal, and automotive sectors, especially businesses that handle outstanding accounts and payment recovery. Features and Usability ### What are the key features of Totality? Totality offers automated notices, callback scheduling, and contact management for tracking debtor communications. It also includes client management, commission management, and transaction management, plus payment plans, credit reporting, collection agencies, and in-house collections for handling collection workflows and account activity. Getting Started and Support ### What training and onboarding options does Totality offer? Totality provides live online training and documentation to help teams get started. Live online sessions support guided setup and real-time instruction, while documentation gives users written reference material for self-paced learning and step-by-step review of product features and processes. Getting Started and Support ### What customer support options does Totality offer? Totality provides 24/7 live rep support and chat. These channels let users reach help at any time through real-time assistance. No reviewer feedback about support is available, so no conclusions can be drawn about response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Notices 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Callback Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules callback times Client Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Commission Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Credit Reporting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Report customer payment history and outstanding debts to credit bureaus Totality 10 features Send automated reminders and notices to clients on overdue payments Schedules callback times Manage contact details and communication with clients For third-party collection agencies Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus For first-party debt collectors Manage plans with a set payment schedule that help customers pay outstanding debt Manage, record and track all business exchanges in form of money and its related interactions in the system Features 2.7 (3) 2.7 Based on 3 reviews ## Pricing Value for money 3.0 (3) Free Version Basic $599.00 Per User,One Time Value for money 3.0 (3) 3.0 Based on 3 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 2.3 Based on 3 reviews Filter by rating 5(0) 4(1) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent DB DEMETRIUS B. Manager Financial Services ### "Totality Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 27, 2023 Pros the ease of deployment ease and the learning curve to learn the system was okay Cons limited functionalty and unable to integrate with certain other services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tosha M. Credit/Collections Manager Law Practice ### "Satisfied customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2018 Pros We have used this software for about 9 years. Customer support has been helpful when we have had issues. Simon has offered to help customize the program and reports to better suit our business. Cons There are a few glitches in the program, however, we have been working with support to fix the errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Tonya R. ### "HIDDEN TERMS IN THE CONTRACT: ACTUAL TERMS OF AGREEMENT NOT HONORED. Lack of trainer support." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 14, 2016 I was excited to get the training for the system offered by Evan Zucker of Totality. He spoke to me at length about the benefits of the system as related to my small business. He took a partial check over the phone and quickly began to debit my account monthly. When I tried to get training from Totality, I was forwarded to an agent in Australia. The time zone was clearly not in line with the East Coast, so we never connected. Time and again I was advised that--truly-the system was easy to use-yet that was not the case. No system can just be 'used' without training. Training never happened and I was given the run around as Totality refused to honor the terms of their agreement. Pros This was the worst experience ever with a software company. Money down the drain. When I demanded my money back, Evan Zucker yelled at me. Cons As stated above 1) There was no training 2) The trainer was in a different continent 3) I was yelled at by Evan Zucker when I pushed for a refund ( Never got it) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 2, 2016 We would be happy to reply to this customer's comments, but we have no record of her name or her firm's name, and so we cannot specifically respond. We can say two things in general, which apply to all Totality customers: 1. We never yell at customers. 2. Totality comes with a 100-day, 100% money-back guarantee. If this customer, or any customer, asked to return the software within 100 days of purchasing it, we would refund 100% of the purchase price upon request regardless of the circumstances. Evan H. Zucker Totality Software, Inc. www.TotalitySoftware.com (858) 536-8021 Sales (858) 225-5171 Fax Easy Debt Collection Software Celebrating 28 Years: 1988-2016 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.