EZ Soft Business Software

EZ Collector

3 / 5 4 reviews

Who Uses This Software?

Collection Agency's, Debt Buyers and AR departments. very easy to learn and powerful. USA based unlimited support


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • EZ Soft Business Software
  • www.collectionagencysoftware.com

About EZ Collector

All the features, flexibility, and sophistication of mainframe debt collection packages at an affordable price.


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EZ Collector Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

EZ Collector Reviews Recently Reviewed!

after using for three years and having several problems, they lost half of my data

Sep 14, 2017
1/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: its cheap and easy to use there wasnt anything else i can say that is good about this product, if you want rude agent and an incompetent software go for it

Cons: after 3 years of using them and having several problems my final straw was them losing half of my data and then turning around and being very rude because I was upset about their complete unprofessionalism and threatening to hold our data hostage. buyer beware do not buy this product the software is horrible and their customer service is even worse

Has every bell and whistle . great support

Mar 06, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: After trying some of the really complicated systems that required on site training and a lot of expense. We thought we would try this inexpensive package that included Internet hosting and all the IT services. It has so many reports that can never use them all and collectors can get on and be using it in 15 minutes with no training. And it has great security so we can control our collectors so well they can even work from home. They even host so we dont have to buy a server or maintain any IT staff!!

Cons: It's Internet based so you need Internet to use it

Overall: Really our favorite thing is that we can have access to the system and that the deal anywhere from the home the field the i pad smart phone. I can take calls and have the debtor account up on my cell phone while eating dinner!

Personal service , works great, Use it on my iphone!

Feb 08, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We've been using this software since the days of ms DOS then moved to the windows version and then the Internet version with out ever losing any data. Works great and the staff is friendly and gives personal service and listens to us

Cons: Tole free telephone Support is not 24 hours

Overall: We figured out we spend more on coffee there we do on our entire IT budget with the software

Lots of problems... no solutions

Nov 12, 2010
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Pros: Can't think of any. Our agency has been using this product for over two years with nothing but trouble.

Cons: Sowtware is slow, lots of internal operating errors and very few features. Support does not help you. They say service is 10% of the purchase price annually then send you a bill for over 20% of the purchase price and tell you good luck, if you don't want to pay the going rate for support. Then they hold your data hostage under encryption and charge outragious fees to leave them.

Overall: Do not buy this software. It has been a nightmare for our agency. It has decreased our productivity since day one.