--- title: "Artiva RM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Artiva RM Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/65133/Artiva-Agency/" page_type: "product" language: "en" --- # Artiva RM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Artiva RM ## What is Artiva RM? With over 40 year’s experience, nobody understands the business of getting paid better than Finvi. Finvi’s all-in-one revenue acceleration platform means better collection rate, shorter recovery time and increased agent productivity. Simply and streamline your process by automating repetitive tasks, focusing on high-potential accounts, and reaching out at the best time. Use consumer preferred digital contact methods and drive your outreach with greater intelligence. ## What is Artiva RM used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Artiva RM?[Manage this product listing](https://www.g2.com/products/finvi-artiva-rm/claim_requests/new?auto=true) ## Artiva RM Overview Updated August 2026 AI summary Artiva RM is a cloud-based debt collection platform designed for organizations of any size seeking to automate and manage the recovery process. It offers features such as accounting integration, borrower and client management, automated notices, multi-channel communication, and reporting. Optional capabilities include an API, compliance management, payment plans, and workflow automation to support tailored collection strategies and operational oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Artiva RM 3.7 (3) VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $1000 Per User, One Time Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.9 (91) Value For Money 3.5 (2) Value For Money 4.9 (86) Customer Service 3.7 (3) Customer Service 4.9 (87) ## Artiva RM alternatives [4.9 (12)](https://www.capterra.com/p/135729/ezyCollect/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) ## FAQs about Artiva RM Overview ### What company size and specific industries is Artiva RM built for? Artiva RM is designed for collection agencies and healthcare revenue cycle management organizations, with editions tailored to those sectors. It is a fit for companies with 25 agents or more, making it best suited for small to mid-sized teams and larger operations in those industries. Features and Usability ### What are the key features of Artiva RM? Artiva RM offers accounts receivable management, billing and invoicing, payment processing, and payment reconciliation. It also includes borrower and client management, automated notices, task scheduling, workflow management, reporting and analytics, and compliance management. Additional features include client portals, multi-channel communication, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Artiva RM offer? Artiva RM provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does Artiva RM offer? Artiva RM provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. With no reviewer feedback available here, support quality, response times, and common issues cannot be assessed from user comments. ## Features AI summary Based on 273 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) Artiva RM supports all three of the features reviewers rate highest: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses keep follow-ups on schedule, connect collection activity with financial records, and accept payments more efficiently, allowing teams to improve recovery workflows and maintain better control over accounts receivable. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Artiva RM 46 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Borrower Management: Searchable database of information about loan borrowers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Call Recording: Record the audio of phone conversations for quality assurance purposes - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 3.3 (3) 3.3 Based on 3 reviews ## Pricing Value for money 3.5 (2) Basic $1,000 Per User,One Time Value for money 3.5 (2) 3.5 Based on 2 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CY Courtney Y. Intuitive Mentor Health, Wellness and Fitness ### "Once Upon a time Ops Manager AP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2021 Overall usage of Artiva is extremely satisfied and the ability to build "from within" makes it an IT's haven. Artiva has wonderful capacity to meet several needs to run your company. From the ability to create multiple user roles, queries, reports and revenue analysis to dialing campaigns, system analysis and project management. Our point of contact for Artiva was a stand up individual that always went above and beyond assisting our needs and ensuring we were staying up to date with system upgrades and build-on features. Absolutely recommend. Pros Veteran user of Artiva during 2014-2018. I appreciated the user-friendliness of the Artiva interface software. During my experience with Artiva, they converted to the cloud which was a learning curve for implementation. What I love about this software is the simplicity it offers on the front end to handle accounts receivable, run reports and manage employee productivity. I also enjoy the back end, where you can truly build what you need from within. Note: the version my company was originally "sold on" was not meant for the purpose we utilized it, which had pros/cons. However, it worked. Cons I did not like that on occasion the dialer would go down without warning. The functionality of particular Regression reports and/or PNL YTD Comparison reports would shut down the system for the user trying to retrieve data. This could have been a user issue due to the incompatible software for the purpose of the company we had, it was small glitches but able to be worked out. The ability for the software to match Patient Accounts/Portal data and import process was sometimes not correct once uploaded and required a lot of man power/manual down time. Reasons for choosing Artiva RM The relationship during the sales process, the pricing, and accessibility of the features that were available, the size of our company, a few varying components, determined the choice of Ontario Systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Antonia B. Debt collection specialist Accounting ### "It could be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 14, 2019 Overall okay experience. It does the job needed. Pros The software provides multiple functions necessary for collections and the user interface is not too difficult to get used to. Cons Connectivity issues abound with little on call support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Helpdesk ### "Good for what its worth, just not for the price" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 22, 2018 Pros Call center, collections, medical, mailing, credit reports, everything built in to one. Good software if your in the financial industry or collections. Cons Terrible in phone systems, always dropping calls, support has slow fixes for the issues always at hand. They use providers that are cheap and not always perfect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.