# ERA-IGNITE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ERA-IGNITE Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/65169/ERA

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# 

 ERA-IGNITE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ERA-IGNITE

## What is ERA-IGNITE?

ERA-IGNITE is the foundation for Reynolds Retail Management System. It helps dealerships with parts management, sales management, inventory tracking, accounting, and service. Using a single name file, all of your customer data is stored in one place and easily accessible from all applications. ERA-IGNITE is known for its robust reporting, easy built-in training, and award-winning support.

## What is ERA-IGNITE used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/)[Project Accounting](https://www.capterra.com/project-accounting-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

82%

Neutral

8%

Negative

10%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ERA-IGNITE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reyrey.com&name=ERA-IGNITE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ERA-IGNITE

4.2 (39)

VS.

[4.9 (1,479)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (39)

Ease Of Use

4.8 (2,363)

Value For Money

3.4 (35)

Value For Money

4.8 (2,206)

Customer Service

4.2 (35)

Customer Service

4.9 (2,185)

## ERA-IGNITE alternatives

[4.4 (3,273)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (608)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (135)](https://www.capterra.com/p/133966/Accounting-Seed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/65169/ERA/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Automotive Dealerships

3.8 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

For automotive/car dealerships

Reporting/Analytics

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Database

3.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Document Management

3.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Accounting

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Inventory Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

ERA-IGNITE 16 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Store, manage, and track all electronic documents in a centralized location

Generate reports to assess the financial performance of an organization

For automotive/car dealerships

Centralized accounting record which tracks all financial transactions

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

For new car dealerships

Track parts inventory levels and manage re-stocking

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor operations on the sales floor

Manage in-house automobile service department

Manage, record and track all business exchanges in form of money and its related interactions in the system

For used/pre-owned car dealerships

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.2 (39)

4.2

Based on 39 reviews

## Pricing

Value for money

3.4 (35)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.4 (35)

3.4

Based on 35 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (35)

4.2

Based on 35 reviews

## User reviews

Overall rating

4.2

Based on 39 reviews

Filter by rating

5(20)

4(12)

3(3)

2(2)

1(2)

Mentioned topic

Sorted by most recent

GP

Garrett P.

Technician

Automotive

### "An Attempt was Made"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 2, 2025

Overall I understand Power was outdated, but to make such a change and for it to be so much more of an agonizing process. While I expect this review to fall on deaf ears because companies don’t actually care about the end user when your backing trucks of cash up to the bank from all the forced upgrades and “Training” provided. I just wish someone spend a couple days shadowing the end users so the can see first hand our experiences.

Pros

It’s puts the parts, advisors, and techs all on the same screen. The Memo sections is very useful when communicating between those departments.

Cons

Its user interface is horrible and not very intuitive. Without someone holding hand through the training process you’ll never figure out on your own. Supposedly this is a more advance system but you have to have separate apps for each process. (example: there’s an app for the Multipoint inspections and a separate app for the pictures and videos for that multipoint inspection.) While other programs such as TruVideo or RecVision can do everything all in one place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2025

Garrett, thank you for this review of ERA-IGNITE. We’re always looking for ways to improve so we appreciate any and all customer feedback. Please reach out if you'd like to discuss this further, you're still having issues, or you have additional questions. When installing ERA-IGNITE, we try to make sure customers have all the support and training they need during the transition. We also have guides within our software to help people as they’re getting used to a new system. Simply click the Help button in ERA-IGNITE or press F1 at any time to access Smart Center for helpful articles, videos, and training classes. If you ever feel like you need additional assistance, please contact your sales rep, call our Technical Assistance Center, or check out the training opportunities available on our website.

JH

Jace H.

Sr. Project Manager

Computer Software

### "Bang your head against the keyboard learning, but everything will be accurate"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 3, 2024

We had switched from ADP to Reynolds, this was not a choice. Our dealership was purchased by a larger corporation and they were contracted with Reynolds already. This took everyone by surprise and we went from ADP which was easy to use, to this cluster made by Reynolds

Pros

They did have a very nice looking final invoice that the customer would recieve and their support team was great to work with.

Cons

This is not a product that is simple to learn, it is not intuitive and there are not any helpful articles built into the tool itself. There are so many different codes that you have to remember and different steps involved to even get an invoice ready to print

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

It was not by choice, we were forced into using this new product by higher ups

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2024

Jace, thank you for your review of ERA-IGNITE. We’re sorry to hear that the transition to Reynolds didn’t go smoothly for you. For learning on the fly in the software, you can access Smart Center at any time by clicking the Help button within ERA-IGNITE or pressing F1 on your keyboard. Smart Center has articles, videos, and training classes you can access at any time. Our Software Education department also offers ongoing training and can provide tips and tricks to make things like printing an invoice easier. If you’re still having issues, please contact us so we can point you in the right direction for assistance!

HL

Holly L.

Business Development Manager

Automotive

### "Makes Service Customer follow up Easy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2024

Pros

This product is amazing for the service department. The Service advisors are able to put notes on their ROs so that follow up is easier.

Cons

The only thing I can think of that would be a con is that there is a lot to learn. There are training classes available but the amount of information can be overwhelming in one day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2024

Holly, thank you for reviewing and recommending ERA-IGNITE! There certainly is a lot to learn. If you ever need additional training or just have questions, please contact us by emailing SED@reyrey.com or calling 937-485-1700!

RH

REBECCA H.

WARRANTY CLERK

Automotive

### "EASY ONCE YOU PLAY AROUND WITH IT A WHILE"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 1, 2024

GOOD, COULD BE A LITTLE MORE STREAMLINED TO GET TO CERTAIN PLACES BUT NOT BAD

Pros

ONCE YOU FIGURE OUT WHERE EVERYTHING IS, IT BECOMES SECOND NATURE TO DO THINGS IN THE PROGRAM

Cons

THERE ARE A LOT OF TEDIOUS STEPS TO DO ANYTHING

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Rebecca, thanks for reviewing and recommending ERA-IGNITE! We're always looking for opportunities to improve and we appreciate your feedback.

DG

Daniel G.

Parts Sales

Automotive

### "Extremely complex / Not user friendly "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 21, 2023

Just give me a basic system that I can actually use to build a quote without 50 different functions. I just want to sell parts quickly and easily.

Pros

Nothing so far. Way too easy to get confused

Cons

I’m just trying to sell parts, training built in does not substitute for hands on coaching. Way too many screens, price codes, drop down menu, etc. Someone needs to be willing to take the time to train me on the system. Way to difficult to use. Even Motorbase (electric motor industry) was better than this (just not by much)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Daniel, we're sorry to hear that you're having a difficult time with ERA-IGNITE. We place a heavy emphasis on training and support when installing new customers. If you're still having issues, you can find training opportunities on our website, reach out to a sales rep, or you can always call our Technical Assistance Center.

SG

Steve G.

parts counter

Automotive

### "ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 29, 2022

overall ease of use is key. just need to be good at where to go as far as steps.

Pros

ease of use, you need to be an expert to help yourself to all the functions.

Cons

too many steps to get to other functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2022

Steve, thank you for being a Reynolds customer and sharing your review of ERA-IGNITE. We're always looking for ways to streamline our products and make things easier for the end user. If you're interested in additional training, please email SED@reyrey.com or call 937-485-1700.

TG

Tami G.

owner

Automotive

### "Good Product but Over priced"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

July 14, 2022

Pros

This product was easy to use, we used it for 16 years

Cons

The technology was out dated and it was very expensive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2022

Tami, thank you for your review. We're constantly updating ERA-IGNITE so that it can hold onto its place as the industry standard that delivers proven results.

BD

Bob D.

ADVISOR

Automotive

### "always busted"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 14, 2022

literally would sacrifice goats to the devil to have my old blue screen dos system back.

Pros

freezes. resizes, doesnt execute commands. have to enter everything twice.

Cons

to like something least i would have to like anything at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2022

Bob, we're sorry to hear about the issues you're having with ERA-IGNITE. Please call our Support team at 800-767-0080 or provide your contact information here so that we can assist you.

PB

Paul B.

Parts Manager

Automotive

### "Era Ignite Good but not as good as the blue screens"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 1, 2022

the need to go back & forth between Ignite and blue screens is a pain.

Pros

I have used ignite since its release in 2012 & found it difficult at first but once they started improving it got better I still like the blue screen better.

Cons

Right now I use it mostly for doing inventory jobs and the program seems to be all over the place and hard to find all the features that were grouped under the same function on the blue screens. I also have a customer that has too many old inventories listed and it will not let us delete them which hinders us from doing current inventories.

Switched from

[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)

The company got bought out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2022

Thanks for passing this along, Paul. We're always looking for ways to improve ERA-IGNITE and we appreciate getting feedback like this. If you'd like to speak with someone about the specific issues you're having, please call us at (800) 767-0080.

SA

Stacy A.

Director of Business Development

Automotive

### "DMS that could use some updating"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 22, 2022

Pros

Era Ignite is light years above the old blue screen. Fairly easy to use.

Cons

Does not integrate with many other products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 23, 2022

Thanks for the review, Stacy! ERA-IGNITE is designed to be the foundation of a dealer's Retail Management System. We believe in offering products and solutions that are built to work together, not just intended to integrate as an afterthought. We welcome all customer feedback and appreciate your input. If you have further questions or concerns, give us a call at (800) 767-0080. Thanks again!

[View all Reviews](https://www.capterra.com/p/65169/ERA/reviews/)

Popular comparisons

[Carsforsale.com vs ERA-IGNITE](https://www.capterra.com/compare/65169-178449/ERA-vs-CarsForSale) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)