Who Uses This Software?

sitehelpdesk is used by all types of support departments such as HR, Design and Health and Safety in all sizes of organisations.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Based on the number of support staff
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Sitehelpdesk.com
  • www.sitehelpdesk.com/
  • Founded 2000
  • United Kingdom

About Sitehelpdesk

Web based help desk software solutions for IT SM, Account Management or general help desks.

Sitehelpdesk Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Sitehelpdesk Reviews

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