# Inntopia Commerce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Inntopia Commerce Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/65271/InntopiaCRS

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# 

 Inntopia Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Inntopia Commerce

## What is Inntopia Commerce?

Inntopia helps the destination travel industry increase revenue, improve efficiency, and make better business decisions. With over 15 years of measurable results, their Marketing Cloud, Commerce, and Business Intelligence software and services can improve the bottom line for resorts, DMOs, or any business selling destination lodging and activities.

## What is Inntopia Commerce used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Inntopia Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inntopia.com&name=Inntopia Commerce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Inntopia Commerce

4.0 (1)

VS.

[4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$5000

Per User, One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (5,762)

Value For Money

4.0 (1)

Value For Money

4.7 (3,545)

Customer Service

3.0 (1)

Customer Service

4.8 (3,276)

## Inntopia Commerce alternatives

Highest Rated

[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Support

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Online Booking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Promotions Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Rate Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Inntopia Commerce 20 features

Allows businesses to offer customers reservations for a variety of activities.

Keep notes on the specifics of a reservation including customer information and special requests

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage contact details and communication with clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allows bookings to be made through a third party service

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Get Advice

We can help you find the software with the features you need.

Features

2.0 (1)

2.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

$5,000

Per User,One Time

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GG

Gerardo G.

Controller

Hospitality

### "Inntopia is good when it works"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 10, 2022

Over all our experience has been just OK, it would be great if Inntopia was less greedy and would allow PMS to connect directly to them.

Pros

We didn't choose to work with Inntopia, we've had to work with the as a result of Whistler Blackcomb (vail) and Whistler.com operating this platform. I would be a good solution if only they were a bit more flexible with PMS connecting directly with them, the problem is that Inntopia expects to be paid for this connections to happen.

Cons

We unfortunately rely on a third party software (BookingPal) to connect our PMS (Lightmaker) to Inntopia and this connection unfortunately doesn't work all the time and neither BookingPal or Inntopia take any responsibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)