# Online Booking Engine Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Online Booking Engine Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/65288/Online-Booking-Engine

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# 

 Online Booking Engine Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Online Booking Engine

## What is Online Booking Engine?

A suite of online booking engines, each customizable to meet your hotel's specific Internet reservation needs.

## What is Online Booking Engine used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Online Booking Engine

3.0 (2)

VS.

[4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.8 (5,766)

Value For Money

1.0 (1)

Value For Money

4.7 (3,549)

Customer Service

3.0 (2)

Customer Service

4.8 (3,280)

## Online Booking Engine alternatives

[4.8 (1,549)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (97)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Online Booking

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Customer Support

Provide online support for your customers through live chat or help desk functionality

Group Reservations

The ability to reserve times in groups.

Online Booking Engine 7 features

Allows businesses to offer customers reservations for a variety of activities.

Keep notes on the specifics of a reservation including customer information and special requests

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

The ability to reserve times in groups.

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Get Advice

We can help you find the software with the features you need.

Features

1.0 (1)

1.0

Based on 1 reviews

## Pricing

Value for money

1.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.0 (1)

1.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (2)

3.0

Based on 2 reviews

## User reviews

Overall rating

3.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JC

Joanna C.

CEO

Hospitality

### "Be warned"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 1, 2023

We had to switch to another reservation system since Vizergy was unable to support Synxis the way they described. Vizergy charged us another $700+ to make the new system function. When you pay Vizergy to build your website, you do not own it, and you have limited editing capability. If you want to make changes beyond a certain limit per month, you have to pay them for it, even though you could have easily made these changes yourself if you had control. Vizergy claimed to include SEO services in their package, but they did nothing each month to improve our website's SEO. They used less than 40 of the 70 keywords per page, and some pages had no SEO tags at all. When we had a new website built by another company, they were shocked at how poorly Vizergy's site had been maintained. We gave Vizergy several chances to make things right, but they only responded with generic corporate answers, all refusing. They even tried to charge us $500 for the website files to rebuild the site, even though you do not own the website, and it's just a Vizergy-specific template built on their system. We paid Vizergy a significant amount over 24 months, which was a terrible business decision.

Pros

The website looked nice- but you do not own it. They charge a thousand dollars a month for a subscription that you will continue to pay into perpetuity. Massive waste of money and did not perform any better than our old site. In fact our traffic and conversions actually decreased. We were able to pay someone a small one time fee to recreate the website and improve upon it.

Cons

Two years ago, we hired Vizergy to build our website. We specifically chose them because they claimed to have expertise with a synxis connection. Vizergy listened to our requirements and promised to deliver. We paid them a significant amount of money each month, which was more than the cost of a luxury car. However, it took them almost a year to deliver a functioning website. When it was time to connect with Synxis, we discovered that Vizergy had overstated their experience. They were unable to offer a functioning PMS system and instead, we had to make an expensive connection with a third-party PMS. While they were able to get the Synxis reservation booking engine working on the website, it did not function properly, and they were unable to fix the issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

john c.

sales manager

### "Sales manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 2, 2011

Highly recommend!

Pros

Fantastic tool, simple to use and I get very high conversions. It allows me really measure ROI with all the tracking capabilities and very feature rich from a merchandising stand point.

Cons

None, the product worked as advertised.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)