--- title: "Online Booking Engine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Online Booking Engine Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/65288/Online-Booking-Engine/" page_type: "product" language: "en" --- # Online Booking Engine Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Online Booking Engine ## What is Online Booking Engine? A suite of online booking engines, each customizable to meet your hotel's specific Internet reservation needs. ## What is Online Booking Engine used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Online Booking Engine?[Manage this product listing](https://www.g2.com/products/vizergy-central-reservation-system/claim_requests/new?auto=true) ## Online Booking Engine Overview Updated August 2026 AI summary Online Booking Engine enables businesses of all sizes to manage reservations and customer interactions through a cloud-based platform. Covering core needs such as online booking, group reservations, CRM, and payment processing, it also supports activities booking for added flexibility. Its features are designed for organizations seeking hospitality property management and reservation capabilities via web deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Online Booking Engine 3.0 (2) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.6 (1,623) Value For Money 1.0 (1) Value For Money 4.6 (1,549) Customer Service 3.0 (2) Customer Service 4.7 (1,591) ## Online Booking Engine alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Online Booking Engine Overview ### What company size and specific industries is Online Booking Engine built for? Online Booking Engine is designed for hospitality companies and hotel management companies, especially independent and branded hotels, resorts, and upscale properties. It fits organizations in the lodging sector that need a booking tool for guest reservations and property-level booking management. Features and Usability ### What are the key features of Online Booking Engine? Online Booking Engine offers online booking, activities booking, and group reservations for managing individual and group reservations. It also includes booking notes for reservation details, CRM for customer records, payment processing for transactions, and customer support features for handling booking-related inquiries. Getting Started and Support ### What training and onboarding options does Online Booking Engine offer? Online Booking Engine provides live online sessions and documentation for training and onboarding. Live online sessions support guided setup and direct instruction, while documentation offers written reference materials for self-paced review and later consultation. Getting Started and Support ### What customer support options does Online Booking Engine offer? Online Booking Engine provides chat support. Users seeking help can reach the team through this channel for direct assistance. No reviewer feedback about support quality, response times, or common issues is available, so the experience cannot be described beyond the listed support option. ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Online Booking Engine supports **Online Booking**, making it easier for businesses to accept reservations through a digital channel. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers **Payment Processing** (**51%**) and **Customer Support** (**46%**), which can help businesses handle transactions and respond to guest needs more effectively, providing teams with tools to manage bookings, collect payments, and maintain a better customer experience. Online Booking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform CRM 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Customer Support Provide online support for your customers through live chat or help desk functionality Group Reservations The ability to reserve times in groups. Online Booking Engine 7 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions --- Get Advice We can help you find the software with the features you need. Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JC Joanna C. CEO Hospitality ### "Be warned" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2023 We had to switch to another reservation system since Vizergy was unable to support Synxis the way they described. Vizergy charged us another $700+ to make the new system function. When you pay Vizergy to build your website, you do not own it, and you have limited editing capability. If you want to make changes beyond a certain limit per month, you have to pay them for it, even though you could have easily made these changes yourself if you had control. Vizergy claimed to include SEO services in their package, but they did nothing each month to improve our website's SEO. They used less than 40 of the 70 keywords per page, and some pages had no SEO tags at all. When we had a new website built by another company, they were shocked at how poorly Vizergy's site had been maintained. We gave Vizergy several chances to make things right, but they only responded with generic corporate answers, all refusing. They even tried to charge us $500 for the website files to rebuild the site, even though you do not own the website, and it's just a Vizergy-specific template built on their system. We paid Vizergy a significant amount over 24 months, which was a terrible business decision. Pros The website looked nice- but you do not own it. They charge a thousand dollars a month for a subscription that you will continue to pay into perpetuity. Massive waste of money and did not perform any better than our old site. In fact our traffic and conversions actually decreased. We were able to pay someone a small one time fee to recreate the website and improve upon it. Cons Two years ago, we hired Vizergy to build our website. We specifically chose them because they claimed to have expertise with a synxis connection. Vizergy listened to our requirements and promised to deliver. We paid them a significant amount of money each month, which was more than the cost of a luxury car. However, it took them almost a year to deliver a functioning website. When it was time to connect with Synxis, we discovered that Vizergy had overstated their experience. They were unable to offer a functioning PMS system and instead, we had to make an expensive connection with a third-party PMS. While they were able to get the Synxis reservation booking engine working on the website, it did not function properly, and they were unable to fix the issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC john C. sales manager ### "Sales manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 2, 2011 Highly recommend! Pros Fantastic tool, simple to use and I get very high conversions. It allows me really measure ROI with all the tracking capabilities and very feature rich from a merchandising stand point. Cons None, the product worked as advertised. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.