# Palmtech Home Inspection Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Palmtech Home Inspection Software - reviews, pricing plans, popular comparisons to other Home Inspection products and more. Source: https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software --- # Palmtech Home Inspection Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Palmtech Home Inspection Software ## What is Palmtech Home Inspection Software? Create reports fast in the field or at the office with fully customizable templates. Palmtech is easy to use and easy to learn - so you’ll spend less time writing reports and more time booking inspections. Ready to use out of the box, Palmtech has over 25 pre-built templates, thousands of pre-loaded drop downs and pre-written responses. Palmtech helps streamline your business with a simple but powerful report writer. ## What is Palmtech Home Inspection Software used for? [Home Inspection](https://www.capterra.com/home-inspection-software/)[Inspection](https://www.capterra.com/inspection-software/) Overall rating Based on 63 user reviews Reviews sentiment Positive 75% Neutral 6% Negative 19% Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Palmtech Home Inspection Software alternatives Highest Rated [4.9 (926)](https://www.capterra.com/p/157144/Spectora/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/) Starting price $3.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (134)](https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews/) Starting price $74.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) [4.6 (501)](https://www.capterra.com/p/29014/HomeGauge/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29014/HomeGauge/) [View all alternatives](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Add & Edit Photos 4.1 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Residential Inspections 4.3 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Inspection/examination of the condition of a residential property or home Templates 3.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is Data Import/Export 3.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Report Summary 4.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Summarize findings and add the information to the beginning or end of reports Customizable Reports 4.1 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Alter the layout and content of reports Palmtech Home Inspection Software 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and store comments and/or choose from pre-added comments in the system Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Digitally sign online documents Store, manage and track all forms in a centralized location Process images and automatically scan for data Create checklists and to-do lists that can be marked during inspection Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Access software remotely via mobile devices Access the system via a mobile application Ability of websites, web applications, or mobile applications to function without an active internet connection Accept, record, and reconcile financial transactions Receive data and information in real time Summarize findings and add the information to the beginning or end of reports Sample of reports that could be customized as needed or used as is Inspection/examination of the condition of a residential property or home Track and manage the scheduling of tasks Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (63) 3.9 Based on 63 reviews ## Pricing Value for money 4.0 (59) Free Trial Basic $50.00 Per User,Per Month Value for money 4.0 (59) 4.0 Based on 59 reviews ## Integrations [ Inspection Support Network](https://www.capterra.com/p/144012/Inspection-Support-Network/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (60) 4.1 Based on 60 reviews ## User reviews Overall rating 4.0 Based on 63 reviews Filter by rating 5(35) 4(12) 3(4) 2(5) 1(7) Mentioned topic Sorted by most recent JP Jim P. Owner Real Estate ### "DO NOT BUY THIS SOFTWARE!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2026 Terrible software and support. Decent software before they forced you to upgrade to the new version. I am totally disgusted with this company!!!! Pros The old version worked well but very basic. Palm Tech Complete has some nice features the old version didn't have. Cons Palm Tech Complete has so many problems, they fix one and 10 other issues arise. Same old BS when you call for support-we are working on it.... We used Galaxy tablets with the old version that worked pretty good, then we were forced to buy PT Complete, The Galaxy Tablets wouldnt work with the new software so we were forced into buying Apple Mini tablets and we have had so many problems with them also. They did not Beta Test this software before forcing it on us. I am not going to waste my time going through all of the problems with this garbage. Then to top it off, I get an email from them telling me our software license was up for renewal and they were billing our credit card on the renewal date. I told them no way do i want to be charged until we get the issues fixed. Well they went ahead and billed us anyway and I have been trying to get this resolved for over a month with no response. DO NOT DO BUSINESS WITH THIS COMPANY... You will regret it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2026 Hi Jim, We’re sorry that you’ve had a negative experience with using the Palm-Tech software.Feel free to reach out to us at (888) 736-2462 to make any changes to your account. Palm-Tech Support Team CM Christopher M. Professional Real Estate Home Inspectior Real Estate ### "Above And Beyond Satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2025 Im really enjoying it. I believe i will love it once i get it all figured out. Im still slowly learning how it all opperates. Pros Its easy to use. All in one package i get my report writing software, payment processing, agreements sined and so much more. Cons That i can only load 100 photos at a time. I take close to 400 photos at each inspection. Myou photos in the gallery would be nice. Alternatives considered [Spectora](https://www.capterra.com/p/157144/Spectora/) [Horizon](https://www.capterra.com/p/29052/HORIZON/) [Engage](https://www.capterra.com/p/253714/Engage/) Reasons for choosing Palmtech Home Inspection Software I had to make a choice, and i was excited to give you guys a shot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Christopher, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your photo upload review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team JW John W. Owner Inspector Construction ### "Moving forward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 This is my 7th year using Palmtech software. I have had opportunity to try other software and Palmtech just makes my life easy. Pros My clients and realtors absolutely love the the visual on the report. They are so impressed with the interactive build list button and the overall layout of the report. Also, Palmtech IT support staff addresses and answers my questions and concerns quickly and professionally Cons I would have to say that when updates are pushed and features that I like to use disappear. An example would be the magnification box that was available on the photo edit being removed. I was disappointed when my palmtech 8 was no longer supported, but palmtech complete has many benefits not available on pervious versions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi John, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your software updates review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team BS Brandon S. CPI Building Materials ### "Adding components." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Pros I like how fluid it was with your agreement, invoicing and report. Upgraded mobile app works much better than Palm tech 9. Cons The ability to add components like the chimney in the roofing category. Seems to be difficult. I have to add every line. Unlike the present add button from Palm tech 9. Slows down my inspection. Many times it come up on the houses with extra appliances, Chimney, hot water, tanks, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Brandon, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your additional components review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team MB MILTON B. Owner Construction ### "Palmtech value for money is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Palmtech software support is excellent! I have had great conversations with different tech support personnel and always had my issues resolved. Some issues were resolved immediately. Pros I love the ability to tailor make home inspection templates. I have realtors who want the wording done in a way that is legal but also in such a way that it doesn't scare clients off. That way my reports are custom to each client. Cons The learning curve for me at first was a little difficult. But with a little help from tech support the reporting became much easier. Alternatives considered [Spectora](https://www.capterra.com/p/157144/Spectora/) Reasons for choosing Palmtech Home Inspection Software Pricing and features was better with Palmtech, support personnel are excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Milton, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your training and learning review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team SQ Sam Q. President Individual & Family Services ### "Best in the market " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Have been using it since 2012 after trying several other softwares. Found it to be the best in the market. Pros Easy to use, like copy and paste, ease of dragging photos and add remarks Having a summary option makes the client and real estate brokers so impressed. Cons None really , the software is so comprehensive and keep updating regularly. However , I was more comfortable with version 8 than 9. Switched from [Horizon](https://www.capterra.com/p/29052/HORIZON/) No as good as Palmtech, no option for a summary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Sam, Thank you for the honest review! We're happy to hear that you're enjoying Palm-Tech. We'll be sure to get your version review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the Palm-Tech family. All the best, The Palm-Tech Team JN John N. Building Inspections Construction ### "Waste of time for New Zealand news" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 8, 2025 Disappointed with the software contacted pALM-TECH and emailed them a few times and was told that this date for that cannot be changed. I have had feedback from clients asking for me to change the date due to this is the wrong format which I cannot do on the report is this is in a format relating to USA. I have been using PALM-TECH nine for over 6 to 8 years and can’t believe that the new software cannot be adaptable Pros This software is no good for NewZealand inspectors due to the date format and this can not be changed on the report template Cons No to much to say really, just disappointed that the software isn’t user-friendly and that can be changed does not seem to want to have much to do about it so my opinion, the software is not at this stage able to be used in New Zealand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Thank you for taking time to share your concerns, John. I am happy to respond. I have worked at Palmtech for many years and you are right that lots of things have changed over the years. Change is not always easy, but that doesn't mean it is bad. There are so many different devices people use now and moving away from software that is installed on local devices has made the program available on any device with a browser. It also has taken away the issues we have seen with Windows updates that sometimes can break the software. We have been able to add so many new features that have been requested by many inspectors over the years and partnering with ISN has allowed us to improve the software and offer new capabilities and resources. Our priority will always be to provide the best report-writing software and to help inspectors grow their business. We strive to give the best customer service possible. I can assure you that we do listen and we do care. Reach out to support if we can help. GR Gerden R. Owner Real Estate ### "Untrustworthy Company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2024 I purchased my original Palm-Tech software in 2014 and upgraded to Version 9 around 2021/22. What I didn't know about at the time was the purchase of Palm Tech by the Porch Group. That is when Palm-Tech went from a good company, with a solid easy to use product and outstanding client support, to a miserable, profits are everything, users beware company. They use all of "in" company words and phrases, "we understand your frustration", "we share your concern", "we apologize for the inconvenience", but to this company, these are all just meaningless words. In one Palm Tech response to a user review, they actually compared themselves and their new pay each month policy to Microsoft and the way they upgrade to a new version of Windows. While Microsoft eventually drops their support of say Windows 7, it is still a fully functional product. This IS NOT an apples-to-apples comparison, because Microsoft leaves its users with a FULLY functional software, Palm Tech does not! Palm Tech has left its users with a crippled product that functionally, is not remotely like the software product we purchased. Now, you call their support team about this issue, and you get a different reason for the problem each time you contact them. Or they simply state that they are not going to fix the problem, but you can use their new software and pay $50 per month forever and that will probably increase in the future. Save your money and secure your inspection software with a rupturable company and be aware, that ISN is also owned by the porch Group and is a sister company to Palm Tech. Pros The simplicity of the old versions, their customer support and paying once for the software. Cons They cannot be trusted, and profits are now their number one priority. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 31, 2024 Thank you for taking time to share your concerns. I am happy to respond. I have worked at Palmtech for many years and you are right that lots of things have changed over the years. Change is not always easy, but that doesn't mean it is bad. There are so many different devices people use now and moving away from software that is installed on local devices has made the program available on any device with a browser. It also has taken away the issues we have seen with Windows updates that sometimes can break the software. We have been able to add so many new features that have been requested by many inspectors over the years and partnering with ISN has allowed us to improve the software and offer new capabilities and resources. Our priority will always be to provide the best report-writing software and to help inspectors grow their business. We strive to give the best customer service possible. I can assure you that we do listen and we do care. Reach out to support if we can help. ME Matthew E. Home Inspector Construction ### "Inspector for 5 years laptop, switched to mobile phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 25, 2024 In my last month as inspector loved saving time on reports. Realtors liked the ability to create RFR from the software/report they got. Pros Greatly reduced need for report editting offsite. Cons Had to learn how to use it with youtube videos and making mock inspections to fine tune both report and how to enter data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2024 Hi Matthew, Thanks for the feedback! I am happy to hear Palmtech is working well for you and that your agents are loving the Request list builder. If there is anything we can help with, please reach out to us at support@palmtech.com CH Charlie H. Company owner Construction ### "Palmtech product review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2024 Over the years they have always been very responsive and timely in helping me with any questions of problems I may have had. Pros I have used it for years and am familiar with the product. Cons I am only using the photo section of the program for my bank draw inspections but get billed as if I am using the whole package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2024 Hi Charlie, Thanks for the review and Thanks for being a Palmtech user! If you have not looked at Palmtech Complete recently I encourage you to give it a try and see all the photo editing tools and the new media library which makes adding the images so much faster. Just reach out to our support team at support@palmtech.com if you would like to set up a meeting to go over it together. [View all Reviews](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Spectora vs Palmtech Home Inspection Software](https://www.capterra.com/compare/65388-157144/Palm-Tech-Home-Insp-Software-vs-Spectora)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)