Who Uses This Software?
NTR Cloud is an a-la-carte helpdesk solution for companies that want to choose which features their helpdesk provides.
Average Ratings
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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Free VersionYes
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DeploymentCloud, SaaS, Web
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TrainingLive Online
In Person
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SupportOnline
Vendor Details
- NTRglobal
- www.ntrglobal.com
- Spain
About NTR Cloud
NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution.
NTR Cloud Features
- Alerts/Escalation
- Automated Routing
- Customizable Branding
- Document Storage
- Email Integration
- Interaction Tracking
- IT Asset Management
- Knowledge Base Management
- Multi-Channel Communication
- Network Monitoring
- Real-time Chat
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket/Issue Tracking