# ZoneAlarm Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZoneAlarm Pro the right Network Security solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/655/ZoneAlarm-Pro/reviews

---

ZoneAlarm Pro

4.7 (18)

[View alternatives](https://www.capterra.com/p/655/ZoneAlarm-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of ZoneAlarm Pro

Ease of use

4.7

Customer Service

4.5

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gaurav V.  
Software Architect  
Pharmaceuticals  
Used the software for: 2+ years

### "Why one alarm is the best"

June 24, 2021

4.0

Very positive. We have used zone alarm personal for ages. This was a natural progression

Pros

Threat detection Ease of deployment Non intrusive nature of the product A number of our employees have used Zone alarm personal so this was a good natural progression

Cons

Noting to complain. The product is really high quality and easy to use hence we have nothing to complain

Review Source

VR

Verified Reviewer  
Security Coordinator  
Food & Beverages  
Used the software for: 2+ years

### "Necessary for Online Security"

December 2, 2018

5.0

As already indicated, it protects users and the network from themselves.

Pros

It keeps unwanted digital trespassers out of your computer and is great for people who may not use an appropriate amount of caution when surfing online and using their devices. Other tools such as anti-spyware tools make this a must have.

Cons

There can be some false alarms, but these can be easily prevented in the future with the customization tools available in the program.

Review Source

JK

Julie K.  
Partner  
  
Used the software for: 1-2 years

### "A program that works in the background so that you don't have to worry about all the threats outside"

April 19, 2018

3.0

Pros

I like this program in the way that it keeps an eye on all of my other programs and who is sending what and when.

Cons

I am not sure how this auto update works, because sometimes it reports errors in the way it comes across the regular programs communicating.

Review Source

VR

Verified Reviewer  
IT  
Publishing  
Used the software for: 2+ years

### "Zone Alarm Firewall is the best!"

March 26, 2019

5.0

I have used this since the 90's, and have recommended i9t to everyone. Way better than Windows firewall and it locks my hosts file and allows me to unlock it. I now use their anti-virus addon, but haven't had a virus for years before then anyway.

Pros

I like the fact that it is configurable and allows you the ability to control the level of participation.

Cons

Until it is tuned the way I like, it will block some nodes on my LAN, and other sites I need to exclude.

Review Source

DW

Darrin W.  
Sole Proprietor  
  
Used the software for: 1-2 years

### "A well rounded firewall with Antivirus that does the job well enough"

April 24, 2018

5.0

Zone Alarm Pro set at default values will be beneficial for the security of your PC. I would recommend it for most usual home users. The firewall on its own is free actually and has a solid reputation all these years.

Pros

I have used both the paid and free version of Zone Alarm before, and I can say it has a less intrusive and annoying firewall compared to other similar products which are too sensitive and trigger false positives. The antivirus also works quite well to scan your PC of threats although it's not the best there is.

Cons

The fire alarm can be set to be more sensitive, but then it gets annoying and will bug you all day long to allow this or that process. It even flag good programs as malicious.

Review Source

Ryan R.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Been a Zone Alarm fan for over a decade!"

April 30, 2020

5.0

10/10 would recommend Zone Alarm Pro to anyone who needs a fantastic firewall. Definitely up at the top of my list.

Pros

I've been using Zone Alarm products since 2008. It is so easy to turn the firewall up or down and use settings that aren't strict. It allows me to keep my security fresh and allow me to change the functionality of my computer towards specific softwares easily.

Cons

Setting it on high can restrict a lot of use for some programs. It definitely keeps your computer secure.

Review Source

CG

Connie G.  
Property Manager  
  
Used the software for: 2+ years

### "Awesome"

July 11, 2018

5.0

Keeps your computers safe from viruses.

Pros

ZoneAlarm Pro is a great product. I like the fact that it keeps my computer(s) free of viruses and bad things that people throw around out there. ZoneAlarm Pro has kept my computers protected.

Cons

I don't like the parental control feature. Once turned on, it takes the control away from going to almost any site. I went to Amazon, Facebook and a few others, and a red ! came up that said the site was unsafe. It needs to give you a little more control over what you want to block.

Review Source

MT

Merrill T.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Must Install on all Computers"

February 9, 2021

5.0

Extremely functions and protects my computer very well. I install on all computers.

Pros

First order of business when setting up a new computer is to install Zone Alarm. Protect computers extremely well. I've used for several years across many devices.

Cons

Somewhat pricy and at times blocks content I want to view. I accept this as necessary because it keeps dangerous content out of my computer.

Review Source

VR

Verified Reviewer  
Design Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Experiences on ZoneAlarm"

December 3, 2019

4.0

If you need firewall system for windows which works with relatively old hardware go a head and try.

Pros

\- Both Inbound and Outbound blocking - Some support for phishing prevention - Disables instantly some malicious programs

Cons

\- After another product some issues with configuration, which were annoying but eventually solved - Not all malicious programs are detected, but that is to be expected

Review Source

MH

Michael H.  
software engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great Cost Effective Solution for Small Businesses"

August 11, 2020

5.0

The ransomware protections and ease of use are great! We looked at other solutions to fill all of our needs and the cheapest program close to this one was $2000 dollars more and didn't work nearly as good.

Pros

Easy to install, Easy to deploy, User Friendly, and Cost effective solution.

Cons

Works to well sometimes blocking enter office connections. Firewall is very easy to modify to fix this issue.

Alternatives considered

[Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/)

Reason for choosing ZoneAlarm Pro

Cost

Switched from

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

Cost

Review Source

MC

MICHAEL C.  
Owner  
  
Used the software for: 1-2 years

### "ZoneAlarm Pro Review"

December 14, 2017

5.0

Pros

This is a great product and is easy to use. The product has a easy update system and is very smooth.

Cons

The system seems to be slow and sometimes glitches. I have tried many times to reinstall but it still glitches .

Review Source

Lopaze L.  
Copywriter  
  
Used the software for: 6-12 months

### "Zone Alarm Pro is great never had any problems"

April 4, 2018

5.0

Cyber protection

Pros

Firewall provides you with a powerful alternative to the Windows Firewall that doesn't require you to constantly manage or monitor it.

Cons

It offers no web shield to block you from visiting dangerous websites. Most of the advanced settings and options are available only if you buy the Pro version.

Review Source

GE

Gilad E.  
Certification Engineer  
  
Used the software for: 6-12 months

### "Securing home PC using this application"

January 30, 2018

4.0

Home security

Pros

Very advanced firewall, makes life much easier and less complicated, it is very quit and the CPU consumption is not tat high comparing to others...

Cons

First deployment might be a bit tricky and might not be achievable on newly released Microsoft Windows.

Review Source

OT

Oliver T.  
Partner  
  
Used the software for: 2+ years

### "Zone Alarm gives you the piece of mind for the leaky Windows experience and alerts of program access"

April 15, 2018

4.0

Pros

Real time interface that lets you know about what kind of threat is trying to secure information from you and what programs are sending out data through which port and to where. There is also some antivirus capability.

Cons

Not sure if the antivirus software is robust as some of the other products out there. May interfere with Windows virtual machine in parallels since you have to protect your Microsoft monster.

Review Source

VR

Verified Reviewer  
Tech Support  
Computer Hardware  
Used the software for: I used a free trial

### "Decide who has access and who not"

April 9, 2019

5.0

Pros

I used this program for long time, I like the capability to avoid the connection to some programs to internet, so they don't affect the speed of the internet. You can select stop the Internet access to the whole computer or some programs

Cons

Before you can't install it after installed an antivirus like Avast, you MUST install the firewall first and then ZoneAlarm, they corrected this in the new version, thanks.

Review Source

DA

Daniel A.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Zone Alarm pro"

October 24, 2018

5.0

Pros

I liked the fact that ZoneAlarm would let you know if there was a threat that it blocked coming to your computer.

Cons

I didn't like the fact that sometimes ZoneAlarm took a little while to load.

Review Source

RD

Rogelio D.  
Administrador  
  
Used the software for: Less than 6 months

### "excellent!!"

May 5, 2018

5.0

Pros

I have been using it for four months and it has given me very good results, very good detection and its firewall is the best !!

Cons

It should be done in other languages, it takes a lot of work to uninstall, the appearance must be improved

Review Source

JC

James C.  
Co owner  
E-Learning  
Used the software for: Less than 6 months

### "Zonealarm"

April 6, 2023

5.0

I have been using the free version for years and took a step out and it does give you more

Pros

It hides the address to your pc against threats by not responding to pings of suspicious web calls it does allow you to decide

Cons

It takes awhile for the program to learn the user however when it does it’s fine also it doesn’t like other software like other firewalls or antivirus

Review Source

Similar Products

Featured

## Related categories

[Computer Security](https://www.capterra.com/computer-security-software/)