# Radmin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Radmin the right Remote Support solution for you? Explore 6 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/65611/Remote-Administrator/reviews

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Radmin

4.7 (6)

[View alternatives](https://www.capterra.com/p/65611/Remote-Administrator/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Radmin

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-6 of 6 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James G.  
Sr. Cloud Infrastructure Engineer  
Utilities  
Used the software for: 2+ years

### "Great product not keeping up with the market"

March 22, 2023

4.0

Great customer support, very fast, and easy to work with.

Pros

Low licensing costs are not based on a subscription model. Fast connections and blazing-fast file transfers

Cons

No option to work on MacOS, iOS, or Android devices. Later versions of Windows Server had issues with sending CTRL-ALT-DEL to the remote servers due to security changes that were not addressed in the application.

Alternatives considered

[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/)

Reason for choosing Radmin

Licensing model was much more favorable.

Review Source

EN

Elisa N.  
Auxiliar Administrativo  
Information Technology and Services  
Used the software for: 6-12 months

### "Radmin e suas funcionalidades"

January 23, 2025

5.0

minhas curiosidades sobre a ferramenta aumenta a cada uso e vou fazendo novas descoberta, até mesmo indico para alguns de nossos clientes, e está sendo uma experiência muito positiva.

Pros

A interface é muito boa, de fácil entendimento e os usuários sabem lidar com ele.

Cons

não tenho nada o que reclamar, até porque uso o mínimo da ferramenta para o que realmente eu preciso.

Switched from

[Hamachi](https://www.capterra.com/p/253738/Hamachi/)

porque os clientes estavam com dificuldades em utilizá-lo.

Review Source

TM

Tony M.  
Director  
Financial Services  
Used the software for: 2+ years

### "Radmin is a great support tool!"

July 8, 2024

5.0

radmin is a fantastic support tool that runs flawlessly.

Pros

Radmin is easy to use and reliable. The filtering and Active Directory security is great.

Cons

It would be nice if there was a two factor capability and automatic updates.

Reason for choosing Radmin

It works well for what we need it for and has great security.

Review Source

NJ

Nikodem J.  
R&D Control Engineer  
Automotive  
Used the software for: 2+ years

### "Great piece of software in decent price point."

June 5, 2022

5.0

I'm using Radmin to control 2 PCs in small family business, I think that for at least 10 years. It is always working reliable and provide easy way to control the PCs. This is important factor as it is used as much by me, as by my dad, who is less technical than me. Radmin might seem like lacking of some advanced features, but in reality it does everything you need for everyday work. There is clipboard sharing functionality (although you need to manually write/read to/from remote clipboard), possibility to open chat with client PC, voice call and file sharing (which works very well, even for larger files). You can setup connection quality details to mitigate possible issues with network bandwidth and adjust display window (full-screen or window, scaled or scrollable). In my case Radmin is being used for 2 PCs, but I can see it as useful tool for IT department in bigger companies.

Pros

After initial setup Radmin is really easy to use and works reliably. It provides good set of tools for everyday work.

Cons

Requires technical knowledge to setup Radmin for remote control of PC in external network. You need to set up port forwarding on the router (one-time job) and use dynamic DNS provider (only if you don't have static IP address). I would also like to see some way to setup private/public key for connection, to get rid of password authentication.

Review Source

AM

Angelo M.  
Advisor  
Architecture & Planning  
Used the software for: 2+ years

### "Solución de acceso remoto, sobre todo con el teletrabajo"

February 20, 2023

5.0

En general, Radmin es una herramienta útil para la administración remota de dispositivos, pero su alto costo y limitaciones de compatibilidad pueden ser problemáticos para algunos usuarios. Si bien es una buena opción para usuarios de Windows, aquellos que necesitan soporte en otras plataformas pueden querer considerar otras soluciones de control remoto disponibles en el mercado.

Pros

Radmin es un software de acceso remoto que se distingue de otros productos similares como RDP, TeamViewer y AnyDesk por su alto nivel de seguridad y rapidez. Al utilizar el protocolo AES de 256 bits, Radmin garantiza la seguridad de la sesión de acceso remoto y protege los datos transmitidos en la red.Radmin también se integra con soluciones VPN como Radmin VPN, lo que permite a los usuarios conectarse a las computadoras remotas de forma segura y privada a través de una red virtual privada. Radmin también tiene una gran cantidad de funciones que lo hacen ideal para entornos empresariales, como la capacidad de conectarse a múltiples computadoras remotas al mismo tiempo y compartir archivos y carpetas con seguridad. También permite la administración remota de servidores y la transferencia de archivos a través de la red.

Cons

Radmin solo es compatible con Windows. Esto es una desventaja para nosotros los tecnicos que utilizan otras plataformas como Linux o macOS. La falta de soporte para estas plataformas puede resultar en una experiencia de usuario menos integrada.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Radmin

Licencias perpetuas

Review Source

Nazlin M.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Radmin regular user"

May 13, 2022

4.0

A good user-friendly tool to remotely access the PCs, share files and even for chatting.

Pros

Best Tool for IT professionals to access remote devices.

Cons

Deducting as a virus by some antivirus software.

Review Source

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