SkillSurvey

SkillSurvey


4.5 / 5
8 reviews

Who Uses This Software?

Corporate HR, Recruiting and Staffing Firms, Healthcare, Higher Education, Power, Retail and Hospitality


Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SkillSurvey
  • www.skillsurvey.com
  • Founded 2002
  • United States

About SkillSurvey

SkillSurvey is the leader in online reference checking, sourcing and credentialing, providing immediately useful insights to help employers make better hiring decisions. SkillSurvey Reference provides immediately useful insights so you can make better hiring decisions and SkillSurvey Source offers new ways to build your talent pool. SkillSurvey Credential OnDemand helps healthcare organizations onboard skilled practitioners faster with digital peer referencing.


SkillSurvey Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management

SkillSurvey Reviews Recently Reviewed!


Meaningful results in an easy to use system

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: We have been using SkillSurvey for over 2 years for all new hire reference screenings. The system is very user-friendly and easy to navigate. It has saved me, as an HR department of 1, countless hours trying to reach multiple references via phone and getting only dates of hire and titles. It takes only a few minutes for me to enter a candidates information and select the appropriate survey based on position applied for.

Because the applicant signs a release, we have found that the responses from references are candid and constructive. With the unlimited package we selected this year, I have begun using the SkillSurvey system earlier on in the hiring process on more candidates--not just the final candidates. This provides us with specific feedback early on and provides a great tool we use in the interview process-the Hiring Manager report. The Hiring Manager report provides not only the survey results but also suggested questions for the applicant based on the results of the reference screen. It has enabled us to ask applicants questions specifically aimed at their areas for improvement.

Thanks to SkillSurvey the quality of our new hires has improved-we have meaningful information on the candidate that better equips us to choose the best candidate.

Cons: The only con is the price-- as a non-profit the cost is a bit high. However, I have thus far been able to make the case for its value to both my department and agency as a whole.

Overall: Meaningful information to select the best candidates

Easiest and most consistent way to check references

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: On the HR side, SkillSurvey simplifies the reference check process our candidates. First, there are a ton of surveys to choose from. This means that I'm able to easily send surveys that make sense to candidates from a wide range of fields and experience levels.

SkillSurvey also allows references to answer anonymously - in my experience, references are more honest with this system compared to phone calls or letters of recommendation. This allows my team to make the more informed decisions based on this information.

Finally, the responses are compiled in easy-to-understand graphs. This feature saves my hiring managers and me plenty of time.

Cons: SkillSurvey sends an email notification when the reference check process is initiated. I would like a similar notification at two other stages of the process: when the candidates has entered all of their references' information and when each reference has completed the survey. Also, I'd like if candidates could notify me through the system if they need me to waive one or two of the references.

Standardizes Reference Checking!

Dec 21, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SkillSurvey standardizes your reference checking so its consistently applied across all hires. This tool has saved a lot of resources and sped up our hiring process as a result.

Cons: Can't be used in all positions where it could be most useful e.g. hourly non-exempt positions with high volumes staff have less supervisor email contacts. But they are supposedly introducing a text option to complete by mobile that would be welcome.

Overall: Standardizes reference checking. Saves time in hiring process.

Capterra loader

Awesome Reference System

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the way the reference report shows the data collected by the references. I like the graphs and the anonymity of the data.

Cons: No complaints here- I'm very happy with the functionality of this product and the ease of setting up candidates and finalizing data.

Great Product, Huge Impact

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SkillSurvey has replaced the tedious process of playing phone tag, leaving voicemails and trying to contact references. This process used to waste our HR team's time and delayed the offer process. Since implementing SkillSurvey, our references are completed in less time (average of 8 hours versus our previous time frame of 3-5 business days). The feedback reports that are generated through this process are much more detailed and provide candid feedback that presents an accurate representation of the candidate. This process has transformed our hiring process, increased our retention by hiring the right candidate for the job, and created huge process efficiencies.

Cons: There are no negatives that I can speak to.

Free trial; quite a few restrictions but cool results.

Jul 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can learn information about potential hires that you otherwise wouldn't be able to. I liked that emails were sent from SkillSurvey so I didn't have to bug these contacts over and over; they'd automatically send. I like the different questions it asks employers in order to find out about potential hires. The free trial was long and did not require credit card information, which we appreciated.

Cons: I didn't like that you can't review the results unless you have a certain number of references respond. That was frustrating to me (maybe that's just a trial functionality?). Additionally, with the free trial you can't use the full range of surveys, just a general one. But that worked pretty well for us, still.

Overall: More confidence in hiring decisions

Is it the program or the user?

Mar 05, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy for the survey-taker to respond.

Cons: Would not give an accurate or useful view of the candidate being considered.

Overall: I took a survey on behalf of a candidate for a position. Responses were a 7-step never / always scale. Any candidate will offer favorable referrences, so what is the point of asking me if my former coworker is "Always" responsible? The person I was describing is a wonderful and highly competent person, an asset to any organization, but I don't feel the survey I took would give any hiring manager an accurate view of her skills.

Great tool for drilling down on skills

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I very much appreciate that this tool allows for drilling down on areas that are extremely pertinent to positions. It helps to gather information in a way that may be difficult to get to otherwise.

Cons: Having to wait for a certain amount of responses can be frustrating, though I understand why it is a requirement.

Overall: SkillSurvey has opened my eyes to the world of applicant surveys and all the great benefits that can be provided.