# IconCMO Fund Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is IconCMO Fund Accounting the right Fund Accounting solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/65792/IconCMO-Fund-Accounting/reviews

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IconCMO Fund Accounting

4.6 (81)

[View alternatives](https://www.capterra.com/p/65792/IconCMO-Fund-Accounting/alternatives/)

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Last updated March 13th, 2026

# Reviews of IconCMO Fund Accounting

Ease of use

4.3

Customer Service

4.8

## Pros and Cons in Reviews

VL

Val L

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“What's nice is that IconCMO is specifically geared towards churches, so it understands the importance to track revenue and expenses by Fund.“

June 8, 2025

VL

Val L

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“They are extremely quick to respond and resolve things.“

June 8, 2025

CC

Claire C

Finance Committee ChairReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“Icon made some great improvements to the Donations Module recently that have really sped the process of entering donations.“

May 24, 2023

WR

Whitney R

Admin Assistant Religious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“The donations are easy to put in and go straight to the deposit side off the software so you don' t have to put everything in twice.“

May 18, 2023

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Sonia W.  
financial secretary  
Religious Institutions  
Used the software for: 2+ years

### "Pros and Cons for our congregation"

November 2, 2018

4.0

The Fund Accounting system has allowed us to have a data base that is available, and allows us to process the majority of our financial needs through the use of one program only. We have been very satisfied with ICON.

Pros

The Fund Accounting programs provides us with an excellent way to keep track of all of our accounting needs for our congregation. There are a multitude of options available for our use. We are able to set up our accounting needs as we prefer. The help and teaching sections are helpful and very receptive to assiting when asked.

Cons

When setting up our system, it would have nice to have samples on how other congregations set up their system. Navigation and information flow can be hard until you are comfortable with the system and its capabilities. One of other major con is that direct deposit is no longer available for our employees, and inability to complete our w2s, 941s and 1099s.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Sonia! We appreciate your feedback. Unfortunately, Vanco discontinued their direct deposit services. We found that most banks offer this service for a pretty reasonable fee and weren't able to find another integration with competitive pricing. Most of our customers file their tax forms online. If you'd like to save time, IconCMO integrates with ComplyRight for e-filing.

VL

Val L.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "IconCMO Fund Accounting is a great product"

June 8, 2025

5.0

The experience has been overwhelmingly positive. The software is easy to use; there are good training videos and help screens. If I run into any problems, I send an email to support. They are extremely quick to respond and resolve things. Support is fantastic.

Pros

What's nice is that IconCMO is specifically geared towards churches, so it understands the importance to track revenue and expenses by Fund. They make it so easy to set all of that up. There is the Contribution module for our church office to track giving. It is totally independent of the Accounting module, but yet it will feed the revenue into the Accounting module.

Cons

The payroll piece isn't as robust as some other software programs, but only from a standpoint of automatically producing some of the federal and state tax forms. Instead, they provide a report that gives you all the data you need. From there you fill out the form yourself. out. But IconCMO's annual cost for a payroll module is a few hundred dollars less than what you would pay anywhere else. So, if a few times a year I have to fill out a form, it's still a money savings.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Product was getting more and more expensive, just because of the payroll piece.

Review Source

Response from Icon Systems

June 9, 2025

Thank you so much for the kind words Val! We appreciate your feedback and are committed to continually improving our software to meet the needs of our clients.

AW

ANNE W.  
administrator  
Religious Institutions  
Used the software for: 2+ years

### "there is a very steep learning curve. This means that other employees avoid using it-"

February 23, 2018

3.0

payroll module. by being in the cloud, more than one of us can update entries, or pay the bills

Pros

that the information is in the cloud. and it is slightly easier to use than the last software we tried. that you coordinate with other vendors such as Vanco- that is sweet. but why do you include constant contact and not mailchimp - that we use because it is free.

Cons

the steep learning curve and the illusion that you will respond to our comments.. \[when we suggest something, you say you pass the suggestion on, but little ever changes. \]. Also, apparently there are features that if I knew what you were talking about --would be useful. what is a API key?? it would be nice if you realized that most churches operate on a shoe string -- rather than operate like a business and have money for add ons.

Review Source

Response from Icon Systems

February 26, 2018

Thank you for the review, Anne. We appreciate your feedback! I¿m sorry you feel like we¿re not responding to your comments. The reality is we get hundreds of suggestions. When choosing new features to add from the list of ideas, we have to pick the ones which will bring most value to as many customers as possible. We're a small team with a long list of ideas. If you happen to be the first person to mention a particular feature, we'll only consider adding it to IconCMO after we receive a number of similar requests. We post announcements and send out an email every couple of weeks to let our customers know what we¿ve been working on. API stands for Application Programming Interface. In plain English, it¿s code that allows two software programs to communicate with each other. Our developers use it to make integrations. Customers use it for things like importing data and online directories. Hope this helps. Have a fantastic day!

MT

Michael T.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "IconCMO: easy to use cloud-based church accounting and member recordkeeping"

May 26, 2023

5.0

Telephone support has been excellent.

Pros

IconCMO is easy to use and well organized. The getting started guides are well written and very helpful (you don't have to be an accountant to understand them), and as you use different screens the Help guide for each screen is also a great resource. The template reports cover almost every situation we need to keep track of donations, expenses, and comparison to budget. We used to have a desktop-based product that very few could access and use. The IconCMO online product is more user friendly and can be used by our staff and volunteers 24/7 from any computer.

Cons

The Payroll module was a little difficult to learn.

Reason for choosing IconCMO Fund Accounting

Pricing and ease of use

Switched from

[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)

We needed a product that was not desktop based, was easier for multiple users, and was less costly.

Review Source

CM

Chemine M.  
secretary/bookkeeper  
Religious Institutions  
Used the software for: Less than 6 months

### "IconCMO is a fabulous product!"

May 31, 2019

5.0

Initially, I was using IconCMO just for contributions/record keeping, etc. I used Quickbooks for all of our bookkeeping. I was having to enter everything twice each week and keep track of what I had entered where. I was frustrated with Quickbooks non-profit, not because it is a bad product, but because it is not set up for fund accounting, which is how our church operates. Being familiar with IconCMO, it was not especially difficult to get the Fund Accounting side set up... there are a LOT of training videos that were VERY helpful, and when I contacted customer support, they were able to help me on the spot! It took a bit of time to get everything set up the way I wanted it, but that would be the case with any new accounting software. Once I had everything in place, all of my bookkeeping and record keeping became MUCH easier.

Pros

I love the ease of use and the excellent customer support I have received. There is so much I can do with this product and, as it is geared toward churches, it is completely applicable to my needs without having to substitute this over here and figure out that over there (as I was having to do with another accounting program I was using). I love that the contribution side of things connects seamlessly with the accounting side which cuts my workload in half. Payroll is a breeze and paying bills is a breeze!

Cons

The only thing that I had a bit of confusion with (in the beginning) was filing and paying payroll taxes. My previously used software did all that for me. Once I got the hang of it, though, and found the reports I needed, it has become just as easy to do as payroll itself.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing IconCMO Fund Accounting

We were originally paying for IconCMO for contributions and record keeping and paying for Quickbooks Non-Profit with payroll assistance. Wanting to save some money, we decide to add the Fund Accounting and Payroll onto the IconCMO and drop Quickbooks altogether. BEST decision EVER! I am so grateful we switched as IconCMO is a FABULOUS fund accounting program and everything ties together and makes sense with everything else. Has made my job MUCH easier!

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Chemine! We appreciate your feedback and are so grateful to have you as a customer.

RL

Roger L.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Crossroads"

May 25, 2023

5.0

Pros

The ability to handle multiple funds. integration between donations/payroll/accounts payable and fund accounting

Cons

Year end budgeting, our prior accounting (LOGOS) had a worksheet that had the budgeted and actual from the last 2 years plus a column where you could type in the working numbers for the new year and print out. Then when you had finalized the budget you could import the new numbers to the new year. Now i do this with a spreadsheet.

Reason for choosing IconCMO Fund Accounting

Ease of use, cost, functionality met our needs

Switched from

[Logos Fund Accounting](https://www.capterra.com/p/119512/Logos-Fund-Accounting/)

they discontinued that version and the new version was too expensive

Review Source

Response from Icon Systems

May 30, 2023

Thank you for the review, we greatly appreciate your feedback!

JN

Judy N.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Review of IconCMO Fund Accounting Software"

May 23, 2019

4.0

My overall experience with IconCMO has been very positive. I can't say enough about the support staff. They have always been very helpful. They always listened to my problem and helped me figure out a solution. Sometimes that took a while because we have some things are a little unique, but I never got off the phone feeling like I wasn't heard and almost always had a solution. The program more than adequately provides for our software needs. I would highly recommend this program and have done so.

Pros

I was new to fund accounting when we started using IconCMO, so there was a learning curve for me. I made every mistake in the book and the support team was right there to walk me through every issue. Their support is superb. I have since come to appreciate all that the program can do. I especially like that the program is in the "cloud" because I can work from home if necessary.

Cons

We use a lot of funds and I wish there was a detailed general ledger report that would print the transactions by fund, then by account. Currently, I have to print a report for each fund we have, so that's over 20 separate reports and it's timeconsuming.

Review Source

Response from Icon Systems

June 3, 2019

Thank you for the kind words, Judy! We appreciate your feedback and are so grateful to have you as a customer.

Charles N.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Essential Fund Accounting System"

November 8, 2018

5.0

IconCMO is employed successfully both at the church I attend as well as a non-profit environmental activism organization.

Pros

IconCMO is a well-designed fund accounting system. The user interface is well laid out with a navigation menu on the left side. A wide variety of reports are available, most can be exported to Excel format when presentation customization is required. The optional Payroll module makes short work of paying staff members and gathering information for tax and other government report filing. Originally designed for churches, it can also be employed by other non-profit organizations.

Cons

People using IconCMO need more than just basic bookkeeping training with knowledge of the fundamental "Assets - Liabilities = Net Worth" accounting structure to be successful. Volunteer using IconCMO need both bookkeeping essentials but also a grasp on Funds Accounting or have a CPA or other accounting consultant help set up the system and be available for oversight. This is not a criticism of the software itself.

Review Source

Response from Icon Systems

February 13, 2019

Thank you for the kind words, Chuck! We appreciate your feedback.

Renee K.  
Office Manager  
  
Used the software for: 2+ years

### "Excellent program and customer service! "

February 26, 2018

5.0

Easy access for record keeping and running reports. Highly recommend it. They work hard to improve product when they receive suggestions to make it even easier to use.

Pros

Ease of use, ease of correcting mistakes, confidence in customer service as they are very knowledgeable about product when you have questions. A great program and have only had positive results using the program. We have been using the program for six years. Couldn't be happier!

Review Source

Response from Icon Systems

February 27, 2018

Thank you for the review, Renee. We appreciate your feedback!

Roy B.  
Parish Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Efficient and effective"

November 6, 2018

5.0

Excellent customer service on any questions or issues.

Pros

Accessibility and security very east to setup and maintain.

Cons

No issues, always pleased with the results.

Review Source

Response from Icon Systems

November 21, 2018

Thank you for the review, Roy! We appreciate your feedback.

KS

Kristin S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Love ICON Accounting"

May 24, 2019

5.0

As a church we have been able to clean up our books tremendously using ICON. The fund based accounting software is what we needed to help keep track of the various funds and accounts the church has.

Pros

I love how easy this program is to use! I do not have an accounting background and have been able to set up the accounting program for our church with no issues. Customer support was always there to help me when I did or do have issues. I love that about ICON!

Cons

Sometimes I have a difficult time figuring out which report is best for my needs.

Alternatives considered

[Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)

Reason for choosing IconCMO Fund Accounting

Customer service, easy to use.

Review Source

Response from Icon Systems

May 29, 2019

Thank you for the kind words, Kristin! We appreciate your feedback and are so grateful to have you as a customer.

DW

David W.  
Elder  
Religious Institutions  
Used the software for: 2+ years

### "Review of IconCMO Fund Accounting"

May 30, 2019

5.0

Pros

When i first starting using this program 4 years ago i had never seen it before and the person in our church had become ill and could not train me to use it. So basically walking in blind, i was able to use the program because of its ease and functionality. Any place i got stuck a quick call to Icon support solved the problem.

Cons

Have no suggestions to improve software

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, David! We appreciate your feedback and are so grateful to have you as a customer.

CC

Chery C.  
Church Administrator  
Religious Institutions  
Used the software for: 2+ years

### "We love the ease of use. The staff support. Fund Accounting works great for us!"

February 23, 2018

5.0

Saves time. We are able to maintain membership and fund accounting with the same software. User friendly, cost efficient, usable from any computer. With every obstacle we have had the people at ICON found a solution or added an item that fixed the issue.

Pros

The ease of use with deposits. The drop downs for writing checks. Being to do multiple items at the same time. The biggest advantage is being able to use from any location!

Review Source

Response from Icon Systems

February 26, 2018

Thank you for the review, Chery. We appreciate your feedback!

MK

Marsha K.  
technology and worship coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Try it, I know you will like it"

January 21, 2020

4.0

We are a not for profit that works with a volunteer board, so we are always changing people in and out. This product is easy for the new volunteers to understand, and yet it is powerful enough to get the information the state and federal government requires from a not for profit.

Pros

This software when used setup right is a real time saver. I use it with all the individuals and groups I work with. If I am out of the office, another employee can login in and see what I have done and when.

Cons

It could be the way we set it up, but some times I have to go through a lot of screens to find what I want and/need.

Review Source

DL

Dale L.  
Treasurer  
  
Used the software for: 2+ years

### "Its the only accounting system I've used, but it seems mostly OK"

February 22, 2018

4.0

Does all of our accounting.

Pros

Support is great. Uptime and performance are good. Works well for churches. Seems fairly complete.

Cons

None of the reports really give us the monthly report we need. Working with funds is confusing and limiting. Reconciling is way harder than it needs to be. Doesn't support account numbers. Some missing features like ACH for deposit type. No ability to designate some chart of accounts as non-posting accounts (structural only)

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Dale. We appreciate your feedback!

AU

Angela U.  
Treasure  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great Church Accounting Software"

November 1, 2018

5.0

I love the fund availability option from the writing the check screen. I no longer have to check to research who has whathe funds. It's there with one click. I also love the budget creation.

Pros

I like having everything in one system. Our members visitors are located here. When one tithes it's easy to activate that part on the software. I like check and deposit system I absolutely love the payroll part. It has made my volunteer position alot easier than it used to be.

Cons

I would like to have the fund accounts available on the contribution side. When people use cc or checks and put money into different fund accounts.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Angela! We appreciate your feedback. You can certainly set up different funds or categories for people to contribute to on the contributions side. Check out the Contributions Setup Guide or give us a call and we'll walk you through the steps.

RM

Regina M.  
Bookkeeper  
Religious Institutions  
Used the software for: 2+ years

### "My experience with ICON CMO"

May 30, 2019

4.0

My overall experience is good.

Pros

I like this product most for its ability to document members and families.

Cons

The accounting features are very frigid and data is not easily shared with other systems.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the review, Regina! We appreciate your feedback and are so grateful to have you as a customer.

TRJT

The Rev. Joyce T.  
Parish Administrator (former Bookkeeper)  
Religious Institutions  
Used the software for: 2+ years

### "Great system"

May 31, 2019

5.0

It is very easy to use.

Pros

I have used several different softwares for churches and I find that this is the best.

Cons

I haven't come across anything as of yet.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the review, Rev. Joyce! We appreciate your feedback and are so grateful to have you as a customer.

JP

Jill P.  
Bookkeeper  
  
Used the software for: 2+ years

### "We operate with a Fund Accounting system, and use Payroll module for bi-weekly payroll."

February 22, 2018

4.0

Pros

Payroll Module: Easy to navigate, provides relevant reporting for my use, allows for multiple rate cards to be used.

Cons

Payroll Module: does not allow for accumulated, unused PTO to be accounted for on pay stubs. Does not allow for showing PTO used without adjusting Rate Cards - I would like to be able to enter PTO used instead of showing salary applied.

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Jill. We appreciate your feedback!

DR

David R.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "User for Church Treasurer position"

May 30, 2019

4.0

The software is easy to learn. I self-taught myself in a couple of hours. Biggest disappointment is not being able to drill down from reports to get to the source documents.

Pros

Benefits of keeping church records of tithes, members, etc.

Cons

No drill down capabilities from reports menu.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the review, David! We appreciate your feedback and are so grateful to have you as a customer. If you're referring to the General Ledger reports--the Fund Activity and Account Activity windows should be helpful. They allow you to "drill down" and see transactions that have posted to an account or fund.

CR

CAROL R.  
Treasurer  
  
Used the software for: 2+ years

### "Really helps me know how much money is available in all funds."

February 23, 2018

4.0

Pros

Seems easy to use after learning it on my own with the help of your technical support. They were GREAT!

Cons

In order to Place Restricted Funds together would have to redo the complete Chart of Accounts. If a fund is restricted it only shows which funds are restricted on the "Balance Sheet".

Review Source

Response from Icon Systems

February 26, 2018

Thank you for the review, Carol. We appreciate your feedback!

AB

Amy B.  
Church Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Small church Treasurer uses ICON with Ease"

November 2, 2018

4.0

Overall, we are very pleased with ICON's functionality. I have recommended this software to a few other church treasurers and have offered to mentor them if needed. Thank you for creating such a package that meets the needs of smaller churches.

Pros

This software is very user friendly. The tabs are organized in a logical manner. I love the new, updated look. Customer service representatives are knowledgable and friendly and are always willing to listen patiently, understand my question, seek a resolution, or put in a suggestion for an upgrade if my obstacle cannot be overcome presently.

Cons

One area that is a source of frustration is the inability to change the Chart of Accounts in a given year without disturbing the current Chart of Accounts for all other years.

Review Source

MK

Mary K.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Many more steps to each function. Start up was difficult. Could not use all the features."

February 23, 2018

4.0

We are still in process with the program. I am pleased to have learned but still have not reach a comfort level with the program

Pros

The additional features. The interface with Constant Contact and Vanco. Some of the reports. The ability to work at home.

Cons

It is cumbersome. Seem to be more steps than necessary. Need to go back and forth for information. Learning the program was difficult. Would have helped to have seen it working somewhere else . Support staff gave conflicting answers which became confusing.

Review Source

Response from Icon Systems

February 26, 2018

Thank you for the review, Mary. We appreciate your feedback!

TA

Teresa A.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "ICONCMO is great"

November 5, 2018

5.0

Pros

User friendly, ease of finding reports and other important information. I use for multiple churches and I can move back and forth without problems.

Cons

There is nothing about this software that I don't like.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Teresa! We appreciate your feedback.

JT

Jill T.  
Former contributions and former treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Icon CMO Fund accounting "

May 23, 2019

5.0

We do pretty simple acctg with a small church and we need the membership and contribution modules so it meets our needs

Pros

For just the basics it is easy to pick up fast

Cons

I think the help module is lacking. Doesn’t fine tune the search enough.

Review Source

Response from Icon Systems

May 30, 2019

Thank you for the kind words, Jill! We appreciate your feedback and are so grateful to have you as a customer.

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