# Page 3 | IconCMO Fund Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is IconCMO Fund Accounting the right Fund Accounting solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/65792/IconCMO-Fund-Accounting/reviews

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IconCMO Fund Accounting

4.6 (81)

[View alternatives](https://www.capterra.com/p/65792/IconCMO-Fund-Accounting/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of IconCMO Fund Accounting

## Showing most helpful reviews

Showing 51-75 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Steve C.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "I have been using for years and appreciate how responsive Icon is to questions and solutions. "

February 22, 2018

4.0

Makes my job and life much easier. It only takes a few minutes to look up almost any information.

Pros

I love the integration between the contributions database and the Fund Accounting. I like the constant improvements the developers make.

Cons

The biggest challenge is to have every report you would like. However, Icon is always working too add reports when requested.

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Steve. We appreciate your feedback!

TV

Terri V.  
Assistant to Pastor/Financial Director  
Religious Institutions  
Used the software for: 2+ years

### "Icon review "

June 1, 2019

5.0

I really like the software and it’s functionality. It has all the church needs for accounting purposes. Anytime I have called and talked with Icon has been a very helpful and great experience

Pros

Our Church has been using Icon for about 5 years now but I just started in my roll of financial director for 8 months. This software has been very easy and user friendly to learn. I have had to use this with almost no training and i have been able to navigate with ease. I haven been able to use some of the resources on the site to answer questions

Cons

I am still learning so I can’t say I have a least part yet. I do this part time, so digging into the whole program has not happened yet.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Terri! We appreciate your feedback and are so grateful to have you as a customer.

CW

Cathy W.  
Finance Chair  
Religious Institutions  
Used the software for: 2+ years

### "Finance Chair "

May 30, 2019

5.0

It is wonderful to be able to print out multiple monthly reports for the board members or committee chairs.

Pros

It is easy once you get past the learning curve. There are a lot of report choices. The "search for help/answers" feature is excellent: I can almost always solve my problems with this quick feature.

Cons

It is a bear if you make a mistake. It takes a while to get comfortable with the program, which makes it tough to encourage new or multiple users. But, it is a great program once you learn it. There are way more valuable features than we need for our small church, so I imaging that it would be extremely useful for a larger organization.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Cathy! We appreciate your feedback and are so grateful to have you as a customer.

LM

Lawrence M.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "church softwareR"

May 24, 2019

5.0

Very good

Pros

The software is easy to use. It is comprehensive. Budgets are easy to establish and change. Reports cover all my needs. The system does not let you post if not in balance. Easy to establish accounts. Expense line items can be used across all funds. Can tie an expense account to a specific vendor such as garbage to garbage provider.

Cons

Journal entries can be cumbersome. Have to identify savings account as checking account to get it to report fund balance by checking account report. I have money in savings from a multitude of funds.

Review Source

Response from Icon Systems

May 29, 2019

Thank you for the kind words, Lawrence! We appreciate your feedback and are so grateful to have you as a customer.

CS

Cindy S.  
Volunteer  
Religious Institutions  
Used the software for: 2+ years

### "ICON for Church"

May 24, 2019

4.0

Pros

Once you get down the fund accounting theory it is pretty easy to figure out. I was expecting more/better explanation of setting up accounts and that whole thought process and it probably has gotten better since I started.

Cons

Being able to customize your own reports. Real life examples of how to make some of those odd entries that happen once a year.

Review Source

CF

Clicia F.  
Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Icon Fund Accounting"

May 31, 2019

4.0

Pros

I like that the accounting software is integrated with the church management software.

Cons

The tutorials are out dated, so getting set up took a little longer than I anticipated.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing IconCMO Fund Accounting

We were already using Revelations software and I liked the idea of integrating the church management and accounting software. I was also drawn to the church based functions vs the larger business set up of QuickBooks.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the review, Clicia! We appreciate your feedback and are so grateful to have you as a customer. I'm sorry to hear you had issues with the tutorials! We've made a lot of updates to the system lately and we can't keep up with the training videos! We do have several live training webinars coming up. Check your email for invitations to register. If you can't attend live, I'll be sending out recordings.

AW

Arnie W.  
Treasurer  
Religious Institutions  
Used the software for: 6-12 months

### "Great value-based and intuitive Software"

May 24, 2019

5.0

Very intuitive, overall easy to learn. Excellent customer service. Great software for the money.

Pros

This software is very easy to use. Good Fund Accounting. Good ability to retrieve transactions and correct mistakes. Excellent 800# support.

Cons

Transaction ID protocol could be be improved so the initial ID# can have a root-capability in say, contributions so transactions can be tracked/identified all the way to the GL Detail. Reporting could use some improvement: provide hyperlinks and options for custom summary reporting - without adding the complexity of something like Crystal Reports. Options for displaying in whole dollars. Add option to display revs/expenses summarized by Department (so add account coding capability to make departments). Maybe add on-the-fly option to add new accounts/funds when doing journal entries. Add hyperlinks to Help sections.

Review Source

Response from Icon Systems

May 29, 2019

Thank you for the kind words, Arnie! We appreciate your feedback and are so grateful to have you as a customer.

BB

Beth B.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fits all needs"

May 24, 2019

5.0

Pros

Icon has allowed our church to keep all of our finances in a synced location that is accessible to multiple users. From taxes to weekly giving to payroll, Icon allows us to keep our accounts up to date and easy to access. I love that we can pull up any payroll, bank deposit, fund transfer, etc,. at any time.

Cons

My biggest issue with Icon is the lack on confirmation notifications after posting. Whether it is an account transfer or a credit card payment distribution, it would be nice to see a notification that the work has been completed.

Review Source

Response from Icon Systems

May 29, 2019

Thank you for the kind words, Beth! We appreciate your feedback and are so grateful to have you as a customer.

KK

Karen K.  
Treasurer  
  
Used the software for: 2+ years

### "After our initial set up of Icon software, we think it is a great on-line fund accounting sysrem."

February 22, 2018

5.0

Pros

It is user friendly. And it's accessible from any computer. System is user friendly too. Taxes owing is easy to use.

Cons

Payroll is a little difficult to initially set up. We can't automatically withhold taxes on a one time check

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Karen. We appreciate your feedback!

SC

Steve C.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "ICON longtime user"

May 30, 2019

5.0

I use the accounting and the payroll functions. Both work well and are easy to use

Pros

The way the contribution side and the accounting side sync together.

Cons

There is nothing i don't like about this software.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Steve! We appreciate your feedback and are so grateful to have you as a customer.

CM

Chandra M.  
Financial Mgr  
Religious Institutions  
Used the software for: 2+ years

### "Why I use ICON"

November 1, 2018

5.0

ICON Fund accounting is great for our church. I am able to provide any financial information that our council needs immediately....

Pros

I am very comfortable with the set-up and if they do make any change to a program they are always available to assist

Cons

I am not a very "techi" person and some times I have a problem moving things around....... However, the ICON staff takes care of any question I have and they do it immediately

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Chandra! We appreciate your feedback.

EB

Elizabeth B.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Not an accounting pro!"

May 31, 2019

4.0

Pros

Easy to use and if mistakes are made it is easy to correct.

Cons

I find it is sometimes hard to locate a report needed for our particular accounting.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the review, Elizabeth! We appreciate your feedback and are so grateful to have you as a customer.

KJ

Katrina J.  
Director of Operations  
Religious Institutions  
Used the software for: 2+ years

### "overall, we wouldn't change"

November 1, 2018

4.0

The customer support is always amazing. I am pretty computer savvy and can navigate my way through most programs, but my co-workers struggle and don't find this very user friendly.

Pros

Having financing and membership in one place is a huge plus. We researched other plans and most don't combine and both and the ones that do, are significantly more expensive.

Cons

Ease of use and a bit outdated platform.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Katrina! We appreciate your feedback.

RC

Roger C.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "IconCMO Fund Accounting"

November 1, 2018

5.0

Pros

Provides a logical, easy to use interface, basic error checking, proper non-profit fund accounting for novices. Churches and agencies with small volunteer staffs will appreciate the help available for accounting issues, online availability from home offices, regular backups and software updates.

Cons

Ad hoc report generation is much more difficult to use.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Roger! We appreciate your feedback.

EM

Eric M.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Review"

May 23, 2019

5.0

We are very happy with IconCMO after 2 years of use. The membership, contribution, and accounting modules have helped us streamline our record-keeping while also keeping us compliant.

Pros

IconCMO is user-friendly and organized, even for a non-accountant - I have the freedom to set things up the way that works the best for us but the software ensures that everything is still buttoned up from an accounting sense

Cons

I really have no complaints about the software or customer service at all

Review Source

Response from Icon Systems

May 30, 2019

Thank you for the kind words, Eric! We appreciate your feedback and are so grateful to have you as a customer.

TH

Twyla H.  
volunteer church treasurer  
Accounting  
Used the software for: 2+ years

### "ICON accounting software "

May 31, 2019

5.0

The over experience for me has been good.

Pros

I especially like the payroll option, the ease of printing checks and the reports which help make submitting payroll taxes and forms very easy. I really like the fact I can call a local number for support. I have found them to be very helpful and pleasant to work with.

Cons

I think the program is a little hard to use at the beginning, but once familiar with it, it is very easy to navigate around.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Twyla! We appreciate your feedback and are so grateful to have you as a customer.

KV

Karla V.  
Office Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Banking"

November 5, 2018

4.0

Overall, the software is meeting our needs.

Pros

Writing checks is a breeze. Exporting data for cost analysis is also easy to work with.

Cons

No search option when looking for a check instead of scrolling through many transactions to finally get to the check you've been searching for. Puzzled why $$ amounts show up on a Revenue and Expense report and yet these same $$ do not show up on a balance sheet.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Karla! We appreciate your feedback. Quick tip: you can search by check number in the Checkbook Activity window.

JO

Joan O.  
Expense Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Church Funds management"

May 23, 2019

4.0

Pros

I like that new vendors that are added are in the system for use immediately. Also the system is very easy to use for check writing, changing information when needed, and looking up information.

Cons

I had an issue with entering information and the first representative could not help me. The second person I discussed the issue with did give me some advice that made the process much easier.

Review Source

Response from Icon Systems

June 3, 2019

Thank you for the kind words, Joan! We appreciate your feedback and are so grateful to have you as a customer.

JS

Jean S.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "User Friendly"

May 31, 2019

5.0

Works well, user friendly, great support staff.

Pros

Very user friendly and your support staff is excellent!

Cons

Because we are a church I don't get to see your entire work. It's not like an office where you see your colleagues on a daily basis. It would be great if areas that you cannot use for Fund accounting could be greyed out or be turned off so you wouldn't use that section by accident.

Review Source

Response from Icon Systems

June 5, 2019

Thank you for the kind words, Jean! We appreciate your feedback and are so grateful to have you as a customer.

GO

Gerald O.  
Finance Manager  
  
Used the software for: 2+ years

### "Support personnel always helpful and courteous."

February 23, 2018

5.0

Pros

Having not used any fund accounting software before, found that this was very easy to learn and use.

Cons

With checks, difficult to find information on a certain check that has been written. Especially if they have set up in payables prior to be written.

Review Source

Response from Icon Systems

February 26, 2018

Thank you for the review, Gerald. We appreciate your feedback!

KH

KEVIN H.  
Administrative Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Organized, Simplified, and so many possibilities"

February 22, 2018

5.0

Icon has made gathering information so much easier, I would highly recommend it's continue us. It is the best option for my work, thank you!

Pros

I so appreciate the ability to use the database for specific ministries and purposes. It has simplified how we store information and connect with our people.

Cons

Sometimes the program feels complicated and font and selection boxes are cluttered and small. I wish font was larger.

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Kevin. We appreciate your feedback!

SH

Stacey H.  
Office/Business Manager  
Religious Institutions  
Used the software for: 6-12 months

### "User friendly, customer support has been AMAZING!"

February 22, 2018

5.0

There are so many options for reports that we are easily able to provide our Council and all our ministry teams with comprehensive, accurate reports every month.

Pros

I have never used any other church software, but this is so user friendly that anyone could use it.

Cons

I would like the Payroll module to track vacation and sick time so we don't have to have a separate excel spreadsheet for payroll. Plus if we could offer direct deposit, it would really help our church staff members.

Review Source

Response from Icon Systems

February 23, 2018

Thank you for the review, Stacey. We appreciate your feedback and having you as a customer!

HH

Heather H.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Program for Churches"

May 23, 2019

5.0

I think that the overall experience is very positive. It streamlines all our accounting needs and really is a great program.

Pros

It is easy to use and when you need help the customer service team is very helpful and will walk you through and thing.

Cons

There really isn't anything I don't like about the software. It is very user friendly and like I said above if I need any help or make a mistake I can call and they are so helpful.

Review Source

Response from Icon Systems

May 30, 2019

Thank you for the kind words, Heather! We appreciate your feedback and are so grateful to have you as a customer.

RH

Ross H.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Great software and support"

November 1, 2018

5.0

We transitioned from hand-written, manual bookkeeping general ledgers to IconCMO Fund Accounting about 5 years ago and this has greatly reduced the amount of time needed to complete bookwork. Also, the information is stored electronically and easily accessible.

Pros

Several different modules available within the software allow for numerous options to complete accounting,payroll, and reporting tasks.

Cons

The initial setup was time consuming but can be expected with any startup of using new software.

Review Source

Response from Icon Systems

November 19, 2018

Thank you for the review, Ross! We appreciate your feedback.

BG

Bruce G.  
Church Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Church Fund Accounting"

May 23, 2019

5.0

More security. Better for solid accounting practices that can withstand audit.

Pros

Ties contributions and accounting into one program.

Cons

Learning about fund accounting verses checkbook tip accounting.

Review Source

Response from Icon Systems

May 30, 2019

Thank you for the kind words, Bruce! We appreciate your feedback and are so grateful to have you as a customer.

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