# eviivo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eviivo Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/66294/eviivo-suite --- # eviivo Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eviivo ## What is eviivo? eviivo Suite gives hoteliers, property managers & hosts a simple way to manage all reservations from one centralized platform, regardless of the booking source. Its color-coded booking calendar and push-button invoicing make it easy to manage all reservations effortlessly on one screen – or on the go, with eviivo Mobile’s multi-channel, multi-property app. Add, cancel or modify bookings in seconds, spot exceptions at a glance, and enjoy sleek drag & drop features. Advertise your rooms on all major booking sites via the deepest OTA integrations, to keep rates, availability, photos, policies, fees, extras and messages automatically synchronized. Drive direct bookings with our customisable booking engine, targeted and AI-powered guest comms, and extensive built-in promo tools. Collect or preauthorize payments for reservations, fees and/or extras – wherever, however and whenever you please – under full PCI Level-1 compliance, using eviivo’s unparalleled payment automation features. ## What is eviivo used for? [Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 393 user reviews Reviews sentiment Positive 77% Neutral 6% Negative 17% Pros & cons Comprehensive onboarding and resources Supportive and knowledgeable staff team Unreliable and slow phone assistance Complicated and delayed payment system Starting price $40 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eviivo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eviivo.com&name=eviivo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eviivo 4.0 (393) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $40 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (392) Ease Of Use 4.6 (1,524) Value For Money 4.0 (345) Value For Money 4.6 (1,456) Customer Service 4.0 (384) Customer Service 4.7 (1,497) ## eviivo alternatives [4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/66294/eviivo-suite/alternatives/) ## Who uses eviivo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive onboarding and resources 85% positive reviews out of 60 Most reviewers find training and learning curve manageable, with ample tutorials, responsive support, and accessible guidance. Unreliable and slow phone assistance 73% negative reviews out of 37 Most users comment phone support is difficult to reach, with slow responses, unresolved issues, and frequent unreturned calls. Supportive and knowledgeable staff team 87% positive reviews out of 38 Most reviewers describe staff professionalism as attentive, patient, and consistently helpful in resolving issues efficiently. Complicated and delayed payment system 71% negative reviews out of 34 Most users report payment processing involves hidden fees, confusing invoicing, slow payouts, and limited integration with merchant accounts. Versatile and evolving feature set 80% positive reviews out of 35 Most reviewers indicate features are robust, user-friendly, regularly updated, and support various operational needs effectively. Challenging and unclear cancellation process 80% negative reviews out of 25 Most reviewers describe cancellation as frustrating, citing ongoing charges, lack of communication, and unexpected termination fees. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.6 (52) 55.77% of 52 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reservations Management 4.4 (44) 54.55% of 44 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 4.3 (42) 50.00% of 42 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Rate Management 4.4 (28) 42.86% of 28 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Calendar Management 4.3 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Support 4.5 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality eviivo 108 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Plan an event's time and location Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Organize, prioritize, and manage incoming communications Monitor product stock levels Captures invoice data and maintains comprehensive records for auditing and reporting purposes Immediately stop the process from executing Store information about leads or contacts and track, manage and nurture them throughout the sales process Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Manage and track customer orders for goods, investments, or any other purchases Report showing financial balance at the beginning and the end of the period, along with activity Manage channel partners through a portal where they can access all product information Web-based portal that helps distributors, partners and other service providers access marketing and sales content Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria One location Create and manage reservations for individual camping sites/plots Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.0 (377) 4.0 Based on 377 reviews ## Pricing Value for money 4.0 (345) [View pricing plan details](https://www.capterra.com/p/66294/eviivo-suite/pricing/) eviivo connect $40.00 Flat Rate,Per Month It includes: - Channel Manager - Property Manager - Website Manager eviivo suite $40.00 Flat Rate,Per Month It includes: - Channel Manager - Payment Manager - Property Manager - Website Manager eviivo everything $57.00 Flat Rate,Per Month It includes: - Channel Manager - Guest Manager - Owner Manager - Payment Manager - Performance Manager - Promo Manager - Property Manager - Website Manager Value for money 4.0 (345) 4.0 Based on 345 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Duve](https://www.capterra.com/p/174666/Wishbox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (384) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (384) 4.0 Based on 384 reviews ## User reviews Overall rating 4.0 Based on 393 reviews Filter by rating 5(223) 4(80) 3(23) 2(18) 1(49) Mentioned topic Sorted by most recent BE Belen E. Gerente Computer Software ### "No te dejan ir" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 17, 2025 no lo recomendaría. A pesar de llevar muchos años y sabiendo que no estoy contenta no me dan la facilidad de irme Pros Llevo muchos años con él y no ha evolucionado.cobra por todo y ahora me quiero dar de baja y no dejan. Lo único bueno que tiene es que es fácil de usar. Cons Que no ofrece nada, se quedó estancado.mientras el resto incorpora funciones este no mete nada nuevo y si lo mete por cada cosa pagas Switched from [Avirato](https://www.capterra.com/p/197795/Avirato/) Porque me parecía mejor eviivo en aquel momento Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kathleen B. She who does what's needed Promptly Recreational Facilities and Services ### "Thank goodness for eviivo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Moon Dance Vacation Rentals has been using eviivo for several years now, and the best gifts it has given us are time and confidence. Pros Eviivo and their support staff are top notch. The reservation system offers confidence for both the guests and property owners as well as quick & easy access to information for both. Cons Nothing comes to mind at the moment, and surely there must be something. I will take this opportunity to say that in response to a question further on in this questionaire, I put mid range for for the cost of eviivo as compared to others, however the truth is I haven't looked since buying it so that is purely a guess. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pablo T. gérant Restaurants ### "A fuir ! Absolument pas professionel" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 25, 2025 Pros A priori aucun avantage, je n'ai eu que des déceptions, des mauvais conseils et un commercial qui souhaitait me vendre une solution à 120€ par mois pour un logement Cons J’ai eu une très mauvaise expérience avec Eviivo. Je cherchais à louer le même bien, commercialisé de trois façons différentes. Leur support m’avait confirmé qu’une solution existait à moins de 55€, mais lorsque j’ai échangé avec le responsable France, il n’a jamais été à l’écoute. Au lieu de rechercher une option adaptée, il proposait systématiquement une solution dépassant 120€. Aucune volonté de trouver un compromis ou de répondre à un besoin simple : seulement une logique de maximisation des profits, sans considération pour le client. Très décevant et absolument pas professionnel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Cavalan R. Geschäftsführer Leisure, Travel & Tourism ### "Booking calendar has serious problems. Customer service is a disaster. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 2, 2025 We are very frustrated with Eviivo. We have communicated a very important problem with the booking calendar more than a year ago and we still haven't received one single follow-up from them. Not even once has someone from their team given us any kind of information about the status of this issue. The problem is a very important one: we are renting our apartments for a minimum of two nights. If a client tries to book accommodation for just one night, the system will give a feedback that there is no availability, it won't tell the client that they are require to select a minimum of two nights. For us, this is a big problem! As I said, after one year, we are still waiting for a reply from Eviivo. Conclusion: we don't recommend Eviivo as they are not focus on their clients. Pros The system is easy to operate in the back office. We can customise the interface which is also quite good. Cons The booking calendar has very basic limitations and won't show minimum of stays for bookings. Their customer service is catastrophic and incredibly slowly or unable to solve problems in their system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mike C. Owner Manager Hospitality ### "Eviivo PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Very good software ! Does everything it is supposed to. Pros Excellent Customer Service \[sensitive content hidden\] Cons Hard to get a phone Number. Not a whole lot to complain about. It Just works. Switched from [mobile-calendar](https://www.capterra.com/p/10026812/mobile-calendar/) Did not have the OTAs available and terrible customer Service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michel T. Gérant Hospitality ### "Formez Mieux Vos Téléconseillers pour des Réponses Efficaces" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 4, 2024 Exemple concret : j'ai contacté le service client pour résoudre un problème de carte client avant l'arrivée d'un client. On m'a conseillé d'attendre son arrivée. Le jour venu, n'ayant pas de solution, j'ai rappelé, et le téléconseiller m'a promis de se renseigner et de me recontacter. Deux jours plus tard, sans nouvelles, j'ai dû relancer, et on m'a finalement indiqué qu'il aurait fallu agir différemment. Malheureusement, il était alors trop tard. Pros Disponibilité du service client par téléphone. Cons Manque de compétence et de réactivité des téléconseillers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sarah R. Business Manager Real Estate ### "Couldn't live without " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2024 Pros Eviivo has saved my life! It is user friendly. Love the ability to connect to OTAs. Makes updating images, descriptions & pricing easy. I don't have to stress about admin tasks! Cons Eviivo is so good that I don't have any complaints! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD steve d. boss Facilities Services ### "review \*\*\*" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2024 brilliant that's it Pros their support is second to none Cons no sand box environment to see what the client experiences when making changes to temple emails timing etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Nathan C. Administrator Leisure, Travel & Tourism ### "Allows room management on all vendors in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Eviivo has been an extremely useful tool for us at the Scalloway Hotel. We can set up our hotel rooms descriptions, photos and prices and edit in one place instead of having to individually enter info on vendor sites. We can also 'block off' rooms that are down for maintenance and we can manage and view bookings in one place. The software is cloud based which means we can do whatever we need to do wherever we are! Pros Training videos were effective. Product is web based so can be accessed on the go. Product enables hosting of our hotels rooms on multiple websites without having to enter information individually for each vendor. Can view and manage bookings across multiple booking platforms in one place. Cons I haven't had any issues really so far and I hope this continues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Louise D. owner Hospitality ### "Lovely chanel manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 Pros I like everything about Eviivo especially the monthly rate, very much afordable. Cons to many pop up messages and changes in the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/) Popular comparisons [Hostaway vs eviivo](https://www.capterra.com/compare/66294-152433/eviivo-suite-vs-Hostaway)[Lodgify vs eviivo](https://www.capterra.com/compare/66294-131924/eviivo-suite-vs-Lodgify)[Guesty vs eviivo](https://www.capterra.com/compare/66294-159377/eviivo-suite-vs-Guesty)[ResNexus vs eviivo](https://www.capterra.com/compare/66294-129392/eviivo-suite-vs-Reservation-Nexus)[Amenitiz vs eviivo](https://www.capterra.com/compare/66294-183836/eviivo-suite-vs-Amenitiz)[Semper vs eviivo](https://www.capterra.com/compare/66294-164816/eviivo-suite-vs-Hospitality-Software)[Cloudbeds vs eviivo](https://www.capterra.com/compare/66294-158839/eviivo-suite-vs-Cloudbeds)[Peek Pro vs eviivo](https://www.capterra.com/compare/66294-142459/eviivo-suite-vs-Peek-PRO-Tour-Operator-Software)[Hotelogix vs eviivo](https://www.capterra.com/compare/66294-76374/eviivo-suite-vs-Hotelogix) [rezStream vs eviivo](https://www.capterra.com/compare/40773-66294/RezStream-Cloud-PMS-vs-eviivo-suite)[RMS vs eviivo](https://www.capterra.com/compare/66294-208354/eviivo-suite-vs-RMS-Cloud)[SiteMinder vs eviivo](https://www.capterra.com/compare/66294-123133/eviivo-suite-vs-SiteMinder)[RentalReady vs eviivo](https://www.capterra.com/compare/66294-216583/eviivo-suite-vs-RentalReady)[Little Hotelier vs eviivo](https://www.capterra.com/compare/66294-144307/eviivo-suite-vs-Little-Hotelier)[Guesty Lite vs eviivo](https://www.capterra.com/compare/66294-169863/eviivo-suite-vs-Your-Porter-App)[Beds24 vs eviivo](https://www.capterra.com/compare/66294-123511/eviivo-suite-vs-Beds24-com)[WebRezPro vs eviivo](https://www.capterra.com/compare/66294-113348/eviivo-suite-vs-WebRezPro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)