---
title: "eviivo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about eviivo Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/66294/eviivo-suite/"
page_type: "product"
language: "en"
---

# 

 eviivo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eviivo

## What is eviivo?

eviivo Suite gives hoteliers, property managers & hosts a simple way to manage all reservations from one centralized platform, regardless of the booking source. Its color-coded booking calendar and push-button invoicing make it easy to manage all reservations effortlessly on one screen – or on the go, with eviivo Mobile’s multi-channel, multi-property app. Add, cancel or modify bookings in seconds, spot exceptions at a glance, and enjoy sleek drag & drop features. Advertise your rooms on all major booking sites via the deepest OTA integrations, to keep rates, availability, photos, policies, fees, extras and messages automatically synchronized. Drive direct bookings with our customisable booking engine, targeted and AI-powered guest comms, and extensive built-in promo tools. Collect or preauthorize payments for reservations, fees and/or extras – wherever, however and whenever you please – under full PCI Level-1 compliance, using eviivo’s unparalleled payment automation features.

## What is eviivo used for?

[Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 393 user reviews

Reviews sentiment

Positive

77%

Neutral

6%

Negative

17%

Pros & cons

Effective onboarding and resources

Consistently helpful professional staff

Unreliable phone support availability

Complicated payment processing system

Starting price

$40

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Vacation Rental / 2026
-   Channel Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eviivo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eviivo.com&name=eviivo)

Rating Breakdown

4.0

+−

Features4.0

Value for Money4.0

Ease of Use4.0

Customer Service4.0

Rating Breakdown

4.0

Features4.0

Value for Money4.0

Ease of Use4.0

Customer Service4.0

## eviivo Reviewers Verdict

Updated September 2026

AI summary

-   eviivo is well-suited for small hospitality businesses and property managers seeking a unified reservation and operations system.
-   Its main advantage is approachable onboarding, with accessible tutorials and a knowledgeable, responsive support team frequently highlighted by reviewers.
-   The software centralizes bookings, calendar management, and guest communications to simplify daily tasks and reduce manual workload.
-   Buyers should weigh a few practical considerations: some users mention inconsistent phone support, billing complexities, and occasional booking management limitations.
-   It fits smaller hotels and rentals wanting easier operations, but may be less ideal for those needing advanced business controls or highly responsive support.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eviivo

4.0 (393)

VS.

[4.8 (1,619)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$40

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (392)

Ease Of Use

4.6 (1,619)

Value For Money

4.0 (345)

Value For Money

4.6 (1,545)

Customer Service

4.0 (384)

Customer Service

4.7 (1,587)

## eviivo alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (346)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/66294/eviivo-suite/alternatives/)

## FAQs about eviivo

Overview

### What problems does eviivo solve?

eviivo solves manual reservation management, OTA calendar mismatches, overbooking risk, and time-consuming guest communications by centralizing bookings, rates, availability, and automated messages in one system. Small hotels, B&Bs, inns, vacation rentals, front desk teams, and property managers benefit most from faster onboarding, clearer daily operations, and multi-property visibility.

Answer based on 150 reviews

Overview

### Which roles and teams benefit most from eviivo?

eviivo is most used by hospitality owners, owner-operators, innkeepers, and property managers who need one system to run reservations, guest communications, payments, and channel distribution. General managers, directors, and administrators benefit from using it to oversee daily operations, improve occupancy, streamline front-desk workflows, and maintain visibility across multiple properties.

Answer based on 380 reviews

Overview

### What company size and industries is eviivo built for?

eviivo is for small hospitality businesses, with 99% of reviewers from small companies and 81% in Hospitality. It serves anyone with rooms to sell, including property management companies, resorts, hotels, B&Bs, rentals, and campgrounds, with additional use in Leisure, Travel & Tourism at 8% and Real Estate at 4%.

Answer based on 393 reviews

Features and Usability

### What are the key features of eviivo?

eviivo includes core booking management features like online reservations, calendar sync, multi-property calendars, and guest check-in/check-out, plus differentiators such as channel management, OTA integration, and real-time availability updates to prevent double bookings. It also offers payment processing, invoicing, financial reports, promo codes, and mobile access for daily operations.

Answer based on 170 reviews

Pricing

### How much does it cost and what fees or limitations are included?

eviivo starts at $40/month for eviivo connect or eviivo suite, with eviivo everything from 57/month, plus a 0.50 transaction fee per confirmed booking and VAT. Pricing varies by property size and products selected. Reviewers often call it affordable, but some report costs adding up with commissions, payment processing, and pricier subscription levels.

Answer based on 68 reviews

Integrations

### Which third-party tools and platforms does eviivo integrate with?

eviivo integrates with QuickBooks Online, Worldpay for Enterprise, and Duve, with additional connections to Breezeway, GuestRevu, PayPal, PriceLabs, and Xero. It connects to 14 third-party tools overall, spanning accounting, payments, guest experience, operations, pricing, and channel management platforms.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on eviivo?

eviivo offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say front-desk staff and users familiar with booking tools usually get comfortable quickly, while nontechnical users, new owners, and admins handling setup or complex rates often need more time and guided support.

Answer based on 74 reviews

Getting Started and Support

### What customer support options does eviivo offer, and how do users rate the experience?

eviivo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and quick to resolve issues, especially by phone and chat. Some reviewers report inconsistent response times, limited weekend availability, and periods of poor communication during onboarding or major transitions.

Answer based on 170 reviews

Booking management

### How well does eviivo handle bookings across multiple channels?

eviivo centralizes reservations from direct websites and online travel agencies, which helps many small hotels and B&Bs avoid double bookings. It works well for managing rates, availability, and calendars in one place, though some properties report setup friction, booking calendar limits, and slower support when issues affect live reservations.

Answer based on 99 reviews

## Who uses eviivo?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Effective onboarding and resources

85% positive reviews out of 60

Most users report training and learning curve is manageable, with helpful tutorials, patient guidance, and accessible support.

Unreliable phone support availability

73% negative reviews out of 37

Most reviewers report phone support is difficult to reach, slow to respond, and often unhelpful for urgent issues.

Consistently helpful professional staff

87% positive reviews out of 38

Most reviewers describe staff professionalism as attentive, knowledgeable, patient, and supportive during setup and daily use.

Complicated payment processing system

71% negative reviews out of 34

Most reviewers indicate payment processing is confusing, delayed, costly, and lacks clear support or transparent invoicing.

Comprehensive and evolving features

80% positive reviews out of 35

Most reviewers find the features extensive, regularly updated, and valuable for managing bookings and daily operations.

Challenging cancellation procedures

80% negative reviews out of 25

Most users comment cancellation is difficult, with delayed responses, unexpected fees, and ongoing billing after termination.

## Features

AI summary

Based on 5,334 Reservations reviews

Capterra reviewers point to these as the top priorities when choosing reservations software:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

eviivo supports all three features buyers rate most highly: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain an accurate schedule across availability and guest activity, allowing teams to manage day-to-day operations with less manual work and faster response times.

Online Booking

4.6 (52)

55.77% of 52 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.2 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.3 (23)

52.17% of 23 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customer Support

4.5 (23)

52.17% of 23 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Reservations Management

4.4 (44)

54.55% of 44 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

eviivo 110 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Channel Analytics: Analyze and track performance of channels
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- Extended Stay: Long term accommodation for guests
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Historical Reporting: Information, data and reports that are being tracked over time
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inbox Management: Organize, prioritize, and manage incoming communications
- Inventory Control: Monitor product stock levels
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kill Switch: Immediately stop the process from executing
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Channel Sync: Ability to see leads received from various distribution channels in one place
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Reservations: Make and manage reservations online
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity
- Partner Management: Manage channel partners through a portal where they can access all product information
- Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Restriction Management: Establish limitations based on certain conditions
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Reviews Management: Track and monitor reviews of products or services
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Property: One location
- Site Reservation Management: Create and manage reservations for individual camping sites/plots
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (377)

4.0

Based on 377 reviews

## Pricing

Value for money

4.0 (345)

[View pricing plan details](https://www.capterra.com/p/66294/eviivo-suite/pricing/)

eviivo connect

$40.00

Flat Rate,Per Month

It includes:

-   Channel Manager
-   Property Manager
-   Website Manager

eviivo suite

$40.00

Flat Rate,Per Month

It includes:

-   Channel Manager
-   Payment Manager
-   Property Manager
-   Website Manager

eviivo everything

$57.00

Flat Rate,Per Month

It includes:

-   Channel Manager
-   Guest Manager
-   Owner Manager
-   Payment Manager
-   Performance Manager
-   Promo Manager
-   Property Manager
-   Website Manager

Value for money

4.0 (345)

4.0

Based on 345 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Vrbo](https://www.capterra.com/p/233391/Vrbo/)[

Duve](https://www.capterra.com/p/174666/Wishbox/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (384)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (384)

4.0

Based on 384 reviews

## User reviews

Overall rating

4.0

Based on 393 reviews

Filter by rating

5(223)

4(80)

3(23)

2(18)

1(49)

Mentioned topic

Sorted by most recent

BE

Belen E.

Gerente

Computer Software

### "No te dejan ir"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 17, 2025

no lo recomendaría. A pesar de llevar muchos años y sabiendo que no estoy contenta no me dan la facilidad de irme

Pros

Llevo muchos años con él y no ha evolucionado.cobra por todo y ahora me quiero dar de baja y no dejan. Lo único bueno que tiene es que es fácil de usar.

Cons

Que no ofrece nada, se quedó estancado.mientras el resto incorpora funciones este no mete nada nuevo y si lo mete por cada cosa pagas

Switched from

[Avirato](https://www.capterra.com/p/197795/Avirato/)

Porque me parecía mejor eviivo en aquel momento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kathleen B.

She who does what's needed Promptly

Recreational Facilities and Services

### "Thank goodness for eviivo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

Moon Dance Vacation Rentals has been using eviivo for several years now, and the best gifts it has given us are time and confidence.

Pros

Eviivo and their support staff are top notch. The reservation system offers confidence for both the guests and property owners as well as quick & easy access to information for both.

Cons

Nothing comes to mind at the moment, and surely there must be something. I will take this opportunity to say that in response to a question further on in this questionaire, I put mid range for for the cost of eviivo as compared to others, however the truth is I haven't looked since buying it so that is purely a guess.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pablo T.

gérant

Restaurants

### "A fuir ! Absolument pas professionel"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 25, 2025

Pros

A priori aucun avantage, je n'ai eu que des déceptions, des mauvais conseils et un commercial qui souhaitait me vendre une solution à 120€ par mois pour un logement

Cons

J’ai eu une très mauvaise expérience avec Eviivo. Je cherchais à louer le même bien, commercialisé de trois façons différentes. Leur support m’avait confirmé qu’une solution existait à moins de 55€, mais lorsque j’ai échangé avec le responsable France, il n’a jamais été à l’écoute. Au lieu de rechercher une option adaptée, il proposait systématiquement une solution dépassant 120€. Aucune volonté de trouver un compromis ou de répondre à un besoin simple : seulement une logique de maximisation des profits, sans considération pour le client. Très décevant et absolument pas professionnel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Cavalan R.

Geschäftsführer

Leisure, Travel & Tourism

### "Booking calendar has serious problems. Customer service is a disaster. "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 2, 2025

We are very frustrated with Eviivo. We have communicated a very important problem with the booking calendar more than a year ago and we still haven't received one single follow-up from them. Not even once has someone from their team given us any kind of information about the status of this issue. The problem is a very important one: we are renting our apartments for a minimum of two nights. If a client tries to book accommodation for just one night, the system will give a feedback that there is no availability, it won't tell the client that they are require to select a minimum of two nights. For us, this is a big problem! As I said, after one year, we are still waiting for a reply from Eviivo. Conclusion: we don't recommend Eviivo as they are not focus on their clients.

Pros

The system is easy to operate in the back office. We can customise the interface which is also quite good.

Cons

The booking calendar has very basic limitations and won't show minimum of stays for bookings. Their customer service is catastrophic and incredibly slowly or unable to solve problems in their system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mike C.

Owner Manager

Hospitality

### "Eviivo PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2025

Very good software ! Does everything it is supposed to.

Pros

Excellent Customer Service \[sensitive content hidden\]

Cons

Hard to get a phone Number. Not a whole lot to complain about. It Just works.

Switched from

[mobile-calendar](https://www.capterra.com/p/10026812/mobile-calendar/)

Did not have the OTAs available and terrible customer Service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Michel T.

Gérant

Hospitality

### "Formez Mieux Vos Téléconseillers pour des Réponses Efficaces"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

December 4, 2024

Exemple concret : j'ai contacté le service client pour résoudre un problème de carte client avant l'arrivée d'un client. On m'a conseillé d'attendre son arrivée. Le jour venu, n'ayant pas de solution, j'ai rappelé, et le téléconseiller m'a promis de se renseigner et de me recontacter. Deux jours plus tard, sans nouvelles, j'ai dû relancer, et on m'a finalement indiqué qu'il aurait fallu agir différemment. Malheureusement, il était alors trop tard.

Pros

Disponibilité du service client par téléphone.

Cons

Manque de compétence et de réactivité des téléconseillers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sarah R.

Business Manager

Real Estate

### "Couldn't live without "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2024

Pros

Eviivo has saved my life! It is user friendly. Love the ability to connect to OTAs. Makes updating images, descriptions & pricing easy. I don't have to stress about admin tasks!

Cons

Eviivo is so good that I don't have any complaints!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

steve D.

boss

Facilities Services

### "review \*\*\*"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2024

brilliant that's it

Pros

their support is second to none

Cons

no sand box environment to see what the client experiences when making changes to temple emails timing etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nathan C.

Administrator

Leisure, Travel & Tourism

### "Allows room management on all vendors in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Eviivo has been an extremely useful tool for us at the Scalloway Hotel. We can set up our hotel rooms descriptions, photos and prices and edit in one place instead of having to individually enter info on vendor sites. We can also 'block off' rooms that are down for maintenance and we can manage and view bookings in one place. The software is cloud based which means we can do whatever we need to do wherever we are!

Pros

Training videos were effective. Product is web based so can be accessed on the go. Product enables hosting of our hotels rooms on multiple websites without having to enter information individually for each vendor. Can view and manage bookings across multiple booking platforms in one place.

Cons

I haven't had any issues really so far and I hope this continues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Louise D.

owner

Hospitality

### "Lovely chanel manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2024

Pros

I like everything about Eviivo especially the monthly rate, very much afordable.

Cons

to many pop up messages and changes in the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

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