# Shadow Tracker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shadow Tracker Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more. Source: https://www.capterra.com/p/66429/Shadow-Tracker --- # Shadow Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shadow Tracker ## What is Shadow Tracker? Incorporates the most current maps of North America delivered through our patented software technology. ## What is Shadow Tracker used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fuel Management](https://www.capterra.com/fuel-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $23.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shadow Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advantrack.com&name=Shadow Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shadow Tracker 2.6 (19) VS. [4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $23.95 Flat Rate, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (19) Ease Of Use 4.0 (1,288) Value For Money 2.5 (15) Value For Money 4.1 (1,164) Customer Service 2.1 (17) Customer Service 3.9 (1,153) ## Shadow Tracker alternatives Highest Rated [4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (243)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (241)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/66429/Shadow-Tracker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Mileage Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes Dispatch Management Manage sending personnel and resources to a site as needed Employee Management Track employee schedules, availability, and performance across projects and tasks Fuel Management Monitor fuel consumption and optimize fuel usage GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Shadow Tracker 10 features Application programming interface that allows for integration with other systems/databases Manage sending personnel and resources to a site as needed Track employee schedules, availability, and performance across projects and tasks Monitor fuel consumption and optimize fuel usage System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Allows fleets and service businesses to track the condition of tires on their vehicles Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Get Advice We can help you find the software with the features you need. Features 2.5 (16) 2.5 Based on 16 reviews ## Pricing Value for money 2.5 (15) Free Trial Free Version Basic $23.95 Flat Rate,Per Month Value for money 2.5 (15) 2.5 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.1 (17) 2.1 Based on 17 reviews ## User reviews Overall rating 2.6 Based on 19 reviews Filter by rating 5(4) 4(3) 3(1) 2(3) 1(8) Mentioned topic Sorted by most recent Timothy S. Information Success Coordinator Oil & Energy ### "Okay for basic needs, quickly outgrown if you want to integrate" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 21, 2024 It was pretty easy to set up and use. There seemed to be a pretty big cliff when it we shifted from a sales opportunity to a customer however. The data we were receiving seemed accurate, which is good, but the methodology for accessing and integrating that data with anything in-house were pretty rough. This could be a good solution for organizations that want a very basic and lower cost solution and don’t plan to integrate with anything else. Pros The price was good. And the information seemed accurate. Cons While we used the product, we quickly became aware at how behind it was compared to the competition. Many of the things we wanted to do required manual processes that took a lot of time. Ultimately, this is why we left. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Eric H. Operations Manager Construction ### "Wiarcom Communications" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2020 We did not receiving emails or invoices for over two years. When I called account department, they told me that their system was overwhelmed and therefore you were not notified. Their account rep was rude when I ask about cancelling our service and told me to read my contract, which they had made amendments but did not email out to their customers. Pros Shadow software has a ton of details, such as vehicle location, speed, and the time a vehicle has been parked. Cons ATTI GPS devices require updates all the time and the Shadow app will not work on Mac. Wiarcom (ATTI communications) has terrible customer service and accounting department. Wiarcom continue to charge you even if your GPS is sent in for service or they are not working. The GPS devices will not last long and require firmware updates. It will cost you time and money to remove and re-install the GPS devices from your vehicles and sent in for updates or repair. Furthermore, the account department will automatically renew your contract without your consent if you do not cancel within 90 days. Buyer beware of these two companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Scott L. CEO Construction ### "NEVER EVER USE THIS COMPANY. Google search "WiarCom" if you doubt me (that is their real name)" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 1, 2020 Again, their salespeople misrepresent their service agreement. They immediately threaten you with nasty emails when you push back. Pros You will absolutely be sorry. There are other companies that will treat you right. This company is absolutely crooked. Cons I signed up for a two year contract. When complete, I had found a service I preferred. They refused to cancel my service. They continued to charge my credit card. Had to cancel my credit card. Then I got threats. Reasons for choosing Shadow Tracker It was the first company I had located after a previous vendor went out of business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WP WL P. Project Coordinator Facilities Services ### "Functional...Mostly, Could Use Some Serious Customer Service Rehab" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 July 24, 2019 My phone experience was a year or so ago, but the bad impression remains. Maybe the regular phone person was out sick and it was all hands on deck and Grumpy Uncle Man was nearest to the receiver. Dunno. A very complacent and un-innovative way for a software/electronics company to operate nonetheless. Pros Allows me to certify employee timekeeping records and other job costing factors with exact job site land + leave times via the Travel Detail reports. Able to provide clients and other stakeholders real-time staff ETA's and up to the minute locations. Has an accompanying okay-enough app. Haven't really sat with ATTI Shadow Tracker beyond that to see how any other features may benefit my work life, TBH. Our company has used this system for several years to monitor 2 work vans and a box truck. Cons Need to generate Travel Detail reports while working remotely on my home laptop via the web-based login page. I have the correct login + password, same as the mobile app and on my office desktop and I can't do what I have to do. I can't seem to find a download like the one on my desktop that loads a fixed icon on the screen. I have to go back to 2018 dates + can only go back 2 weeks on the app. Very frustrating. That aside, we had issues with the unit in our truck, my boss was directed to send it back to be looked at and/or serviced. Fine, done. Hoop jumped. Unit eventually gets returned in a small box with an INCREDIBLY general packing slip. Bossman did not find or get an email or phone call either to make clear what the current working condition of the unit was. Was it a replacement? Same unit? Did a tech look it over? Who knew? Not us. I was then assigned the job to follow-up because he was over it by then. First off, a guy answers, "Hello". No company name, nothing. HUGE pet peeve of mine to have to ask if I am calling 'X' company, have the right #, etc. I move on to explain the reason for my call and the reason for the confusion. Guy proceeds to get undeniably irritated and needlessly defensive that we apparently can't read minds or make correct the assumptions that our unit was checked and works all on our own. I would imagine this SOFTWARE company wastes a lot of time answering calls with the sheer lack of process + basic intake + communication systems. Reasons for choosing Shadow Tracker Unclear why this system was chosen. Again, it's functional, but in time people do get fed up when a company makes it difficult for their customers to interact and do business with you and/or there is difficulty in trying to use the system or a complementary app in a basic way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Associate Executive Director Individual & Family Services ### "All the information you need..." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 19, 2019 Since we pay per vehicle, Shadow Tracker offered a solid, affordable way to track our small fleet. We have considered adding trackers to additional vehicles as well since the tracking and storing of information requires no thought and is readily available. Pros Shadow Tracker provided a cost-effective way for us to monitor our small fleet. The information is easy to digest. The quick view of driver speeds on the map, using colors to show speed ranges, makes it easy to get a snapshot of both routes and driving behavior. You can track stops based on your desired intervals. Adding Geofences allows alerts related to designated areas and can provide a sense of security when vehicle are parked for the evening or weekend. The phone app is a great feature as well, allowing you to track drivers on the go. Cons The layout feels a bit dated and user interface isn't the most intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jose Juan G. Official management team Construction ### "Abhorently Useless" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 13, 2019 Pros The pros about this company is that the system worked for a bit. Cons The issue I have is not with the way the software/hardware works, but with the kind of costumer service this company "offers". I've called a good 20+ times and I've only been able to talk to them twice with 1hr+ wait times. And every time I think I've solved the issue another surfaces inmediatly. Now, they said they would call me back some time after the last time I talked with them and 1 week later STILL no call back with the issue at hand. So I have tried calling them countless times again of course to no success. This is by far the worst costumer service experience I've had with a company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Eva D. Project Manager Construction ### "Terrible Support and Fine Print in the Contract Beware" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 14, 2018 We should of went with another tracking software just terrible service and terrible support. Will not recommend to anyone no matter what. Very poor and unacceptable customer service in a every department. Probably have so many complaints they are defensive from the start of the conversation. Pros Free equipment but read the fine print! Cons The tech support, the user interface, and the contract they lock you into. This is a small company with 30 minute wait times for tech support. The user interface is sub par and it is NOT web based. You have to download the software onto each computer. Even though they ship you a tracker you have to use it! You cannot send it back or alter your contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mike M. Service Manager Construction ### "we use it daily to track our techs and confirm locations with customers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 2, 2018 we are able to optimize our drive time and re-route techs if need be to emergency calls based on proximity. Pros We are able to locate our technicians quickly for where ever we are. I can check from my phone and track 14 vehicles, their speed and get alerts when they arrive on site. Cons They do not have it set up to work on my mac. I have to use a windows based machine to get reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Georgiana S. HR ### "Bad customer service, the worst experience ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 24, 2018 Pros Nothing works, there is nothing anybody can like about this product or company. They have high costs, non- working devices, the worst customer service you can get, attitude from the sales reps, customer service and so on Cons They locked us in a 3 years contract without us being aware of and when I called them to ask why, not only that they gave me an awful attitude but they told me straight forward that this is how they stay in business: cheating on people, tricking them into long term contract out of which they cannot get away unless they pay a huge amount of money as a cancellation fee. How can this be possible? Also, they system is good for nothing. Their "advanced" technology fails all the time, it shows the trucks on a different location than where the trucks really area. So there we are stuck in this for two more years, which high costs and a non-working system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Clint H. Landscaper ### "Awful service devices cheaply made and DO NOT WORK. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2017 Absolutely no benefit. The devices didn't work as advertised and similar reviews confirm my concerns. Cons I ordered this software about a year and a half ago. One device never worked and the other device quit working after 4 months. The company will Make you just thru hoops to try to return the device and offers little to no help on resolution. They will continue to bill you when you have no working devices and you can never talk to anyone that has answers. They have two separate companies that deal with the technology and the other with billing as to protect themselves from any type of account resolution. This is the worst company I have ever dealt with in response to customer service and supplying a device that actually does what it is supposed to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/66429/Shadow-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)