--- title: "Interact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Interact Software - reviews, pricing plans, popular comparisons to other Online Banking products and more." source_url: "https://www.capterra.com/p/66758/Interact/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Interact Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Interact ## What is Interact? Online banking platform which enables interaction between back office and contact center through financial service providers. ## What is Interact used for? [Assessment](https://www.capterra.com/assessment-software/)[Online Banking](https://www.capterra.com/online-banking-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Interact?[Manage this product listing](https://www.g2.com/products/fintilect-interact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Interact 3.5 (4) VS. [4.7 (232)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting Price $129 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.6 (231) Value For Money 3.0 (2) Value For Money 4.5 (215) Customer Service 2.7 (3) Customer Service 4.7 (215) ## Interact alternatives [4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,079)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (42)](https://www.capterra.com/p/142374/Talview/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (59)](https://www.capterra.com/p/150387/EasyHire/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Interact Overview ### What company size and specific industries is Interact built for? Interact is designed for businesses of all sizes, including organizations that need finance management support in retail banking. It also fits companies focused on digital engagement, customer onboarding, reducing ownership costs, and single deployment, making it suitable for financial services and other business sectors. Features and Usability ### What are the key features of Interact? Interact offers applicant tracking, interview scheduling, pre-employment testing, and employment eligibility verification for hiring workflows. It also includes skills assessment, skills tracking, and assessment management, plus reporting & statistics, performance metrics, API access, and monitoring features across banking areas such as retail banking, corporate banking, private banking, investment banking, credit union, and credit card management. Integrations ### Which third-party tools and platforms does Interact integrate with? Interact integrates with Greenhouse for applicant tracking and hiring workflows. This native connection lets Interact pass lead or contact data into recruiting processes and keep form responses aligned with Greenhouse records. Getting Started and Support ### What training and onboarding options does Interact offer? Interact provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports guided setup on site, live online sessions and webinars offer scheduled instruction, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Interact offer? Interact provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support is structured around direct contact and self-service resources, giving users multiple ways to get assistance when needed. ## Features AI summary Based on 3,408 Online Banking reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating assessment software: - **Online Tests** (**50%** of reviewers rated this feature as critical) - **Individualized Assessments** (**48%**) - **Quizzes** (**54%**) Interact focuses on other assessment capabilities in its feature set. The product provides tools designed for interactive content creation and audience participation, giving teams a way to collect responses, understand user preferences, and create more tailored experiences. These capabilities can help businesses gather insights from participants, improve audience targeting, and support more informed decision-making. Assessment Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Performance Metrics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting & Statistics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Skills Assessment 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Interact 15 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Banking: Division of banks that focus specifically on retail customers. - Scoring: Automatically calculate score after the assessment - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Test/Quiz Creation: Create or build customized tests and quizzes --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 3.0 (2) Basic $129.00 Per Feature,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (3) 2.7 Based on 3 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(1) 4(0) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CG Carlos G. Realtor Real Estate ### "Bad experience, better options available." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 19, 2022 An incomplete product for many scenarios, high price, and non-existent customer service. There are superior options, such as Outgrow and Typeform. Pros Logic jump/branching is very easy to use. Cons Price, do not provide individual results (except for leads), and terrible customer service Reasons for choosing Interact No Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason S. Senior Account Executive Banking ### "Interact is cumbersome" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 29, 2019 Pros Interact will provide you information at your fingertips of all the account information Cons The use of Interact was very cumbersome. The GUI was antiquated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalia C. Consultant E-Learning ### "Interact review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2019 Very positive. Pros Ease of use. Very easy to use; just tap and you are good to go. Cons It could be just me but I have this feeling deep down that I always have to have a back up option in case interact doesn’t work. It has never happened to me before but I always make sure to have a credit card in hand just in case, especially in drive through when everyone is a hurry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jessie B. Fit Stylist Consumer Services ### "good for what I needed to do" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 11, 2019 I would say that I had a good experience with interact and used it for several years daily. When it didn't work it mad my day a lot harder. Pros It has all customer info available to see, you can view various info about the customer. All of their transactions, you can narrow them down to to find what a customer is talking about when searching for a transaction. Cons It could have been our version of the software but it was always freezing and crashing. Around the office we always groaned about this issue of it not working especially when we needed it to. When making an appointment for the customer it would often not have accurate times available so it was frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.